Easton Utilities
Easton Utilities is a municipal, not-for-profit utility serving the Town of Easton and Talbot County, Maryland, providing electric, gas, water, wastewater, and fiber broadband services to more than 11,000 residential, commercial, and governmental customers across its exclusive franchise territory.
- Company typePrivate
- Founded1914
- HeadquartersEaston, United States
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Easton Utilities does
Easton Utilities is a municipal, not-for-profit utility providing electric, gas, water, wastewater, and broadband services to the Town of Easton and the broader Talbot County, Maryland service territory. The organization operates as a multi-vertical community-owned utility, with its telecom subsidiary Easton Velocity delivering fiber-based gigabit broadband under the Connect Talbot expansion program alongside the regulated utility operations. The customer base exceeds 11,000 accounts spanning residential, commercial, and governmental segments within the franchise territory.
The business model is a hybrid of regulated rate-based utility revenue and competitive broadband subscriptions. Electric, gas, water, and wastewater services earn revenue through cost-of-service rate structures approved by municipal oversight, while the broadband division generates subscription revenue under a competitive ISP-style pricing model within the local market. The utility's infrastructure includes distribution networks across all five service lines, a 2 MW utility-scale solar generation asset, an Enhanced Nutrient Removal wastewater treatment facility, and an expanding fiber-to-the-premises backbone.
Easton Utilities has received industry recognition including RP3 (Reliable Public Power Provider) and American Public Power Association (APPA) designations, and has invested in senior leadership capacity — promoting a new COO, CFO, and President of Easton Velocity while adding an External Affairs Manager — to support continued infrastructure deployment and broadband scaling.
Easton Utilities firmographics
Firmographics- Name
- Easton Utilities
- Legal name
- Easton Utilities
- Website
- https://eastonutilities.com
- Company type
- Private
- Founded year
- 1914
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Easton Utilities is a municipal, not-for-profit utility serving the Town of Easton and Talbot County, Maryland, providing electric, gas, water, wastewater, and fiber broadband services to more than 11,000 residential, commercial, and governmental customers across its exclusive franchise territory.
- Ownership category
- akta.pro rank
Easton Utilities industry classification
Industry- Product category
- Municipal Utility Services
- NAICS
- Utilities (221), Electric Power Generation, Transmission and Distribution (2211), Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132)
- SIC
- Electric, Gas & Sanitary Services (4900), Electric Services (4911), Water Supply (4941), Sanitary Services (4950)
- akta.pro primary industry
- Municipal Electric Utilities (Munis) (EUADABAB)
- akta.pro secondary industry
- Service Renewals, Relocations & Upgrades (Capacity/Pressure Changes) (EUAJACAB)
Keywords
Where Easton Utilities is headquartered
LocationHeadquarters
- HQ city
- Easton
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Easton Utilities business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Supply Chain, Personnel, Operations, Technology or R&D, Others
Revenue model
- Electric Distribution Services: Residential and commercial electric distribution services. Charges include a fixed customer charge per meter, distribution charge per kWh, and pass-through energy charges. As a not-for-profit utility, energy costs are passed to customers without markup.
- Natural Gas Distribution: Natural gas distribution to residential and commercial customers. Revenue includes distribution charges, customer charges, and Purchased Gas Charge (PGC) which reflects approximately 2/3 of a customer's bill, passed through without markup.
- Water Services: Water treatment, storage, and distribution services. Charges include fixed customer charges and usage-based charges per 100 gallons.
- Wastewater Services: Wastewater collection and treatment services through the ENR facility. Charges include fixed customer charges and usage-based charges per 100 gallons.
- Broadband/Telecom Services (Easton Velocity): Internet, cable TV, and VoIP phone services through Easton Velocity division, serving over 8,700 customers with fiber/cable infrastructure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Residential Electric Service |
| Subscription | Monthly | Small General Service (GS-S) |
| Subscription | Monthly | Large General Service (GS-L) |
| Subscription | Monthly | Residential Natural Gas |
| Subscription | Monthly | Commercial Natural Gas Service |
| Subscription | Monthly | Large Commercial/Industrial Gas |
| Subscription | Monthly | Water Service (In-City) |
| Subscription | Monthly | Water Service (Out-of-City) |
| Subscription | Monthly | Wastewater Service (In-City) |
| Subscription | Monthly | Wastewater Service (Out-of-City) |
| One time/ perpetual license | Monthly | Reconnection Charges |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels9 records
Easton Utilities product offering
Product offeringCore offering
Easton Utilities is a municipal, not-for-profit utility that distributes electricity, natural gas, water, and wastewater services and provides broadband internet, cable TV, and VoIP phone service through its Easton Velocity division to over 11,000 residential and commercial customers in Talbot County, Maryland. The company owns and operates electric generation capacity, a 2 MW solar array, an ENR wastewater treatment facility, and fiber/cable telecom infrastructure as core delivery assets.
Product overview
Easton Utilities is a municipal utility company providing a comprehensive suite of essential services through multiple divisions: Electric, Natural Gas, Water & Wastewater, and the telecommunications subsidiary Easton Velocity (internet, TV, phone). The company operates as a not-for-profit public utility serving over 11,000 customers in Talbot County, Maryland, with additional IT Professional Services offered through its ITPS division.
Differentiator
Problem solved
Functional benefit
Brands
- Easton Velocity: Internet, cable TV, and phone services division of Easton Utilities serving Talbot County and surrounding areas
- Connect Talbot
Quantifiable outcome
- Average outage time of 22.3 minutes per customer in 2025 vs. 149 minutes national average
- +3 more outcomes
Companies that use Easton Utilities
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Easton Utilities technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Easton Utilities partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered flagship, core and minor.
- Talbot CountyflagshipTalbot County partnered with Easton Utilities/Easton Velocity on the Connect Talbot rural broadband project, which achieved 100% broadband access throughout the county. The county was the first in Maryland to achieve full funding and 100% access for countywide broadband deployment. The partnership received support from USDA, FCC, and Maryland State broadband programs.
- Town of EastonflagshipCollaborative partnership between Town of Easton and Easton Utilities for infrastructure development including EV charging stations, broadband expansion, and community initiatives. The town and county worked together to support Connect Talbot broadband project.
- Maryland Office of Statewide BroadbandcoreState agency that provided funding and support for the Connect Talbot rural broadband project. Since 2023, the office has connected over 43,000 homes to high-speed internet across Maryland, with Talbot County being a pilot success.
- US Fish and WildlifeminorPartnership to grow pollinator-friendly native plants on Easton Utilities' sustainability campus site, supporting environmental conservation and habitat restoration.
- USDA (United States Department of Agriculture)coreFederal partner providing grant funding support for rural broadband expansion through the Connect Talbot project, helping bring broadband to underserved rural areas of Talbot County.
- FCC (Federal Communications Commission)coreFederal agency partner supporting rural broadband initiatives that enabled Connect Talbot project funding for expanding high-speed internet access to unserved areas.
- Maryland Department of the EnvironmentcoreProvides annual grants to Easton Utilities for wastewater treatment operations and maintenance based on ENR (Enhanced Nutrient Removal) facility performance. Grants were more than doubled due to exceptional nutrient removal results.
- Maryland Broadband CooperativeminorTed Book, President of Easton Velocity, serves on the board of Maryland Broadband Cooperative, supporting regional broadband development efforts.
- Delmarva 811minorFree service that notifies affected utilities of excavation plans, helping Easton Utilities mark underground utility lines before digging projects to prevent damage and outages.
Scale indicators8 records
Recent moves7 records
Expansion highlights4 records
Easton Utilities competitors and assessment
Company assessmentDirect peers
- Longmont Power & Communications: Municipal electric and broadband utility in Longmont, Colorado. Similar multi-utility municipal model (electric + fiber) serving a small-to-mid-sized community with strong reliability metrics.
- Connexus Energy: Minnesota-based member-owned electric cooperative providing electric distribution plus broadband and other services. Comparable multi-service community-owned utility model with strong reliability emphasis.
- Choptank Electric Cooperative: Maryland-based electric cooperative serving the Eastern Shore region. Comparable regional electric distribution peer operating in an adjacent service territory with similar customer scale and reliability focus.
- SMECO (Southern Maryland Electric Cooperative): Maryland member-owned electric cooperative. Comparable not-for-profit distribution utility serving a defined regional territory in Maryland with similar scale and community-ownership model.
- EPB (Electric Power Board of Chattanooga): Municipal electric utility in Chattanooga, TN that also operates EPB Fiber Optics — one of the most successful municipal broadband offerings in the US. Closest analog to Easton's electric-plus-fiber municipal model.
Broad incumbents
- Delmarva Power & Light (Exelon): Investor-owned electric and natural gas utility serving the Delmarva Peninsula including portions of Maryland's Eastern Shore. Larger incumbent operating in overlapping geography with broader resource base.
- Sacramento Municipal Utility District (SMUD): Large municipal electric utility in California. Community-owned, not-for-profit electric utility with diversified generation portfolio and renewable integration focus — analogous ownership structure to Easton but at much greater scale.
- Austin Energy: Public municipal electric utility serving Austin, Texas. Similar not-for-profit municipal utility with own generation, renewable portfolio (including solar), and sustainability focus — useful analog for broader-scale municipal energy strategy.
- Baltimore Gas and Electric (BGE / Exelon): Maryland's largest electric and natural gas utility, owned by Exelon. Broader incumbent in Maryland's regulated utility market with much larger scale and rate base; CEO John Horner previously held senior roles at BGE.
Others
- Maryland Broadband Cooperative: Maryland-based cooperative supporting rural broadband deployment. Easton Velocity President Ted Book serves on its board; relevant ecosystem partner for regional broadband expansion strategy rather than direct competitor.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Easton Utilities social profiles
Digital presenceEaston Utilities compliance and trust
Trust signalCompliance2 records
Easton Utilities financial estimates
Financial estimateRevenue estimate
Valuation estimate
Easton Utilities leadership team
Management profileNumber of profiles
Profiles15 records
Easton Utilities subsidiaries and ownership
Company hierarchySubsidiaries1 record
Easton Utilities funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Easton Utilities M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Easton Utilities
What does Easton Utilities do?
Easton Utilities is a municipal, not-for-profit utility that distributes electricity, natural gas, water, and wastewater services and provides broadband internet, cable TV, and VoIP phone service through its Easton Velocity division to over 11,000 residential and commercial customers in Talbot County, Maryland. The company owns and operates electric generation capacity, a 2 MW solar array, an ENR wastewater treatment facility, and fiber/cable telecom infrastructure as core delivery assets.
Is Easton Utilities a public or private company?
Easton Utilities is a private company. It is classified as state government owned and is currently operating.
When was Easton Utilities founded?
Easton Utilities was founded in 1914. It employs 101 to 250 people.
Where is Easton Utilities based?
Easton Utilities is headquartered in Easton, United States, in the North America region.
How does Easton Utilities make money?
Five revenue lines are on record. Electric Distribution Services are the primary driver. The others are natural Gas Distribution, water Services, wastewater Services and broadband/Telecom Services (Easton Velocity).
Who are Easton Utilities's main competitors?
Direct peers on record are Longmont Power & Communications, Connexus Energy, Choptank Electric Cooperative, SMECO (Southern Maryland Electric Cooperative) and EPB (Electric Power Board of Chattanooga). Broad incumbents are Delmarva Power & Light (Exelon), Sacramento Municipal Utility District (SMUD), Austin Energy and Baltimore Gas and Electric (BGE / Exelon). Maryland Broadband Cooperative is listed as an others.
Does Easton Utilities have an API?
No public API is recorded for Easton Utilities.
What industry is Easton Utilities in?
Easton Utilities's product category is Municipal Utility Services. Its primary akta.pro industry code is EUADABAB, Municipal Electric Utilities (Munis), with a secondary code of EUAJACAB, Service Renewals, Relocations & Upgrades (Capacity/Pressure Changes). Its NAICS code is 221 and its SIC code is 4900.