Easton Utilities

What Easton Utilities does

Easton Utilities is a municipal, not-for-profit utility providing electric, gas, water, wastewater, and broadband services to the Town of Easton and the broader Talbot County, Maryland service territory. The organization operates as a multi-vertical community-owned utility, with its telecom subsidiary Easton Velocity delivering fiber-based gigabit broadband under the Connect Talbot expansion program alongside the regulated utility operations. The customer base exceeds 11,000 accounts spanning residential, commercial, and governmental segments within the franchise territory.

The business model is a hybrid of regulated rate-based utility revenue and competitive broadband subscriptions. Electric, gas, water, and wastewater services earn revenue through cost-of-service rate structures approved by municipal oversight, while the broadband division generates subscription revenue under a competitive ISP-style pricing model within the local market. The utility's infrastructure includes distribution networks across all five service lines, a 2 MW utility-scale solar generation asset, an Enhanced Nutrient Removal wastewater treatment facility, and an expanding fiber-to-the-premises backbone.

Easton Utilities has received industry recognition including RP3 (Reliable Public Power Provider) and American Public Power Association (APPA) designations, and has invested in senior leadership capacity — promoting a new COO, CFO, and President of Easton Velocity while adding an External Affairs Manager — to support continued infrastructure deployment and broadband scaling.

Name

Easton Utilities

Legal name

Easton Utilities

Website

https://eastonutilities.com

Company type

Private

Founded year

1914

Operating status

Operating

Headcount range

101–250 employees

Short description

Easton Utilities is a municipal, not-for-profit utility serving the Town of Easton and Talbot County, Maryland, providing electric, gas, water, wastewater, and fiber broadband services to more than 11,000 residential, commercial, and governmental customers across its exclusive franchise territory.

Ownership category

akta.pro rank

Product category

Municipal Utility Services

NAICS

Utilities (221), Electric Power Generation, Transmission and Distribution (2211), Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132)

SIC

Electric, Gas & Sanitary Services (4900), Electric Services (4911), Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Municipal Electric Utilities (Munis) (EUADABAB)

akta.pro secondary industry

Service Renewals, Relocations & Upgrades (Capacity/Pressure Changes) (EUAJACAB)

Keywords

• Municipal utility services
• Electric distribution services
• Natural gas distribution
• Water and wastewater treatment
• Broadband telecommunications

Headquarters

HQ city

Easton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Supply Chain, Personnel, Operations, Technology or R&D, Others

Revenue model

1. Electric Distribution Services: Residential and commercial electric distribution services. Charges include a fixed customer charge per meter, distribution charge per kWh, and pass-through energy charges. As a not-for-profit utility, energy costs are passed to customers without markup.
2. Natural Gas Distribution: Natural gas distribution to residential and commercial customers. Revenue includes distribution charges, customer charges, and Purchased Gas Charge (PGC) which reflects approximately 2/3 of a customer's bill, passed through without markup.
3. Water Services: Water treatment, storage, and distribution services. Charges include fixed customer charges and usage-based charges per 100 gallons.
4. Wastewater Services: Wastewater collection and treatment services through the ENR facility. Charges include fixed customer charges and usage-based charges per 100 gallons.
5. Broadband/Telecom Services (Easton Velocity): Internet, cable TV, and VoIP phone services through Easton Velocity division, serving over 8,700 customers with fiber/cable infrastructure.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Easton Utilities is a municipal, not-for-profit utility that distributes electricity, natural gas, water, and wastewater services and provides broadband internet, cable TV, and VoIP phone service through its Easton Velocity division to over 11,000 residential and commercial customers in Talbot County, Maryland. The company owns and operates electric generation capacity, a 2 MW solar array, an ENR wastewater treatment facility, and fiber/cable telecom infrastructure as core delivery assets.

Product overview

Easton Utilities is a municipal utility company providing a comprehensive suite of essential services through multiple divisions: Electric, Natural Gas, Water & Wastewater, and the telecommunications subsidiary Easton Velocity (internet, TV, phone). The company operates as a not-for-profit public utility serving over 11,000 customers in Talbot County, Maryland, with additional IT Professional Services offered through its ITPS division.

Differentiator

Problem solved

Functional benefit

Brands

• Easton Velocity: Internet, cable TV, and phone services division of Easton Utilities serving Talbot County and surrounding areas
• Connect Talbot

Quantifiable outcome

• Average outage time of 22.3 minutes per customer in 2025 vs. 149 minutes national average
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered flagship, core and minor.

• Talbot CountyflagshipStrategic or Co-development Partner · 1 January 2023Talbot County partnered with Easton Utilities/Easton Velocity on the Connect Talbot rural broadband project, which achieved 100% broadband access throughout the county. The county was the first in Maryland to achieve full funding and 100% access for countywide broadband deployment. The partnership received support from USDA, FCC, and Maryland State broadband programs.
• Town of EastonflagshipStrategic or Co-development PartnerCollaborative partnership between Town of Easton and Easton Utilities for infrastructure development including EV charging stations, broadband expansion, and community initiatives. The town and county worked together to support Connect Talbot broadband project.
• Maryland Office of Statewide BroadbandcoreStrategic or Co-development PartnerState agency that provided funding and support for the Connect Talbot rural broadband project. Since 2023, the office has connected over 43,000 homes to high-speed internet across Maryland, with Talbot County being a pilot success.
• US Fish and WildlifeminorStrategic or Co-development PartnerPartnership to grow pollinator-friendly native plants on Easton Utilities' sustainability campus site, supporting environmental conservation and habitat restoration.
• USDA (United States Department of Agriculture)coreStrategic or Co-development PartnerFederal partner providing grant funding support for rural broadband expansion through the Connect Talbot project, helping bring broadband to underserved rural areas of Talbot County.
• FCC (Federal Communications Commission)coreStrategic or Co-development PartnerFederal agency partner supporting rural broadband initiatives that enabled Connect Talbot project funding for expanding high-speed internet access to unserved areas.
• Maryland Department of the EnvironmentcoreStrategic or Co-development PartnerProvides annual grants to Easton Utilities for wastewater treatment operations and maintenance based on ENR (Enhanced Nutrient Removal) facility performance. Grants were more than doubled due to exceptional nutrient removal results.
• Maryland Broadband CooperativeminorStrategic or Co-development PartnerTed Book, President of Easton Velocity, serves on the board of Maryland Broadband Cooperative, supporting regional broadband development efforts.
• Delmarva 811minorOthersFree service that notifies affected utilities of excavation plans, helping Easton Utilities mark underground utility lines before digging projects to prevent damage and outages.

Scale indicators8 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Longmont Power & Communications: Municipal electric and broadband utility in Longmont, Colorado. Similar multi-utility municipal model (electric + fiber) serving a small-to-mid-sized community with strong reliability metrics.
• Connexus Energy: Minnesota-based member-owned electric cooperative providing electric distribution plus broadband and other services. Comparable multi-service community-owned utility model with strong reliability emphasis.
• Choptank Electric Cooperative: Maryland-based electric cooperative serving the Eastern Shore region. Comparable regional electric distribution peer operating in an adjacent service territory with similar customer scale and reliability focus.
• SMECO (Southern Maryland Electric Cooperative): Maryland member-owned electric cooperative. Comparable not-for-profit distribution utility serving a defined regional territory in Maryland with similar scale and community-ownership model.
• EPB (Electric Power Board of Chattanooga): Municipal electric utility in Chattanooga, TN that also operates EPB Fiber Optics — one of the most successful municipal broadband offerings in the US. Closest analog to Easton's electric-plus-fiber municipal model.

Broad incumbents

• Delmarva Power & Light (Exelon): Investor-owned electric and natural gas utility serving the Delmarva Peninsula including portions of Maryland's Eastern Shore. Larger incumbent operating in overlapping geography with broader resource base.
• Sacramento Municipal Utility District (SMUD): Large municipal electric utility in California. Community-owned, not-for-profit electric utility with diversified generation portfolio and renewable integration focus — analogous ownership structure to Easton but at much greater scale.
• Austin Energy: Public municipal electric utility serving Austin, Texas. Similar not-for-profit municipal utility with own generation, renewable portfolio (including solar), and sustainability focus — useful analog for broader-scale municipal energy strategy.
• Baltimore Gas and Electric (BGE / Exelon): Maryland's largest electric and natural gas utility, owned by Exelon. Broader incumbent in Maryland's regulated utility market with much larger scale and rate base; CEO John Horner previously held senior roles at BGE.

Others

• Maryland Broadband Cooperative: Maryland-based cooperative supporting rural broadband deployment. Easton Velocity President Ted Book serves on its board; relevant ecosystem partner for regional broadband expansion strategy rather than direct competitor.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/EastonUtil
• Facebookfacebook.com/eastonutilities
• LinkedInlinkedin.com/company/easton-utilities

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Easton Utilities