What AIH Group does

AIH Group is a privately held Mexican business process outsourcing firm founded on March 11, 2000 in Cancún, Quintana Roo by Ramiro Guerrero Miranda and now led jointly with second-generation Ramiro Guerrero Carrillo (joined 2013). The company is legally organized as "AIH CAPITAL" S.A.P.I. DE C.V. and operates six specialized service divisions — AIH Personnel (HR administration and recruitment), AIH Holding (financial consulting and international payment systems), AIH Advisors (legal and tax advisory), AIH Capital (investment project financing), AIH Media (digital marketing and communications), and AIH Habitat (architectural and construction project development). Its core franchise since 2004 has been outsourced HR, payroll, and social security administration for hotel chains, resorts, vacation clubs, and timeshare operators, a vertical where the firm claims market-leader status in Mexico.

The company's underlying technology stack is a traditional BPO/professional services platform rather than a proprietary software product; revenue is generated through service fees, retainers, project-based engagements, and success-/equity-linked participation in funded projects. Pricing is custom and quote-based with no public disclosure. Distribution is via direct enterprise sales teams backed by a regional office network spanning Mexico City (headquarters), Cancún, Guadalajara, Santo Domingo, and Panama City, with strategic alliances to AMCHAM, CANCHAM, ASONAHORES, KPMG Mexico, Valdés & Asociados, Calderón Polacán & Asociados, and Grupo GMP supporting market access and advisory delivery. Headcount is reported in the 51-100 band.

The customer base is concentrated almost entirely in the hospitality and tourism vertical across Mexico and the Caribbean, with no named enterprise logos disclosed. The firm is positioned as a family-owned multi-division outsourcing specialist with regional reach but without disclosed funding, institutional ownership, or visible AI/technology differentiation. Most documented strategic activity (Aramara Los Cabos co-investment, Sabina Mexicanna cannabis capital raise, multi-division buildout) dates to 2019, limiting visibility into current operating momentum.

Name

AIH Group

Legal name

"AIH CAPITAL" S.A.P.I. DE C.V.

Website

https://aihgroup.com.mx

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

AIH Group is a privately held Mexican outsourcing firm serving hospitality and tourism clients across Mexico, the Dominican Republic, and Panama through six divisions spanning HR, finance, legal, capital, marketing, and construction services.

Ownership category

akta.pro rank

Headquarters

HQ city

Mexico City

HQ country

Mexico

HQ region

Latin America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Human Resources Outsourcing Services: Comprehensive personnel administration services including recruitment, payroll management, legal compliance, and HR advisory for hospitality and tourism companies. Revenue generated through service fees, typically retainer or project-based arrangements with enterprise clients.
2. Financial Consulting and Payment Systems: Patrimonial financial consulting and international payment administration services for corporate operations. Revenue derived from consulting fees and administrative service charges for managing international payment flows.
3. Legal and Tax Advisory: Specialized legal counsel and fiscal planning services for business protection and optimization. Billed through professional service fees for legal representation, tax planning, and compliance advisory.
4. Digital Marketing Services: Strategic marketing services including web development, brand design, and marketing strategy execution for tourism sector clients. Revenue generated through project-based marketing service fees.
5. Capital Investment Fundraising: Strategic capital fundraising services for investment projects in Mexico and Caribbean real estate and agricultural sectors. Revenue likely generated through success fees or equity participation in funded projects.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

AIH Group is a Mexican business process outsourcing provider delivering integrated HR administration, payroll processing, financial consulting, legal and tax advisory, capital fundraising, digital marketing, and architectural construction services. Its core focus is serving hotel chains, resorts, vacation clubs, and tourism-sector enterprises across Mexico and the Caribbean with comprehensive workforce management and compliance solutions.

Product overview

AIH Group is a Mexican business outsourcing company offering six specialized service divisions: AIH Personnel (HR administration and recruitment), AIH Holding (financial consulting and international payments), AIH Advisors (legal and tax advisory), AIH Capital (investment project financing), AIH Media (digital marketing), and AIH Habitat (architectural development). Originally focused on the hospitality and tourism sector, the company has diversified beyond its initial hotel/vacation club outsourcing roots into comprehensive business support solutions across Mexico and the Caribbean.

Differentiator

Problem solved

Functional benefit

Products and services

• AIH Personnel Staff administration and specialized recruitment services including employee onboarding and offboarding, administrative management, legal labor advisory, candidate profiling, talent attraction, and validation of candidate ternas for hospitality and tourism clients.
• AIH Holding Financial patrimonial consulting and international payment system administration for corporate operations, providing financial structure suitable for international operations in hospitality, vacation clubs, and other industrial sectors, with improved control over payroll and commission payments.
• AIH Advisors Legal advisory and tax planning services supporting business growth and protection, covering legal acts, contracting, commercial relations, and fiscal planning implementation for resource optimization and cost reduction.
• AIH Capital Capital raising and investment project financing services in Mexico and the Caribbean, including strategic investment projects and partnership arrangements such as the Aramara Los Cabos luxury residential condominium co-investment with Grupo GMP.
• AIH Media Digital marketing and strategic marketing services including web portal development, landing pages, brand identity design aligned with company philosophy, and results-focused marketing strategies for tourism sector companies.
• AIH Habitat Architectural and construction project development services for residential and corporate projects, including remodeling, contemporary finishes, roof gardens, and green areas with exclusivity and property value enhancement.

Quantifiable outcome

• 89% of companies plan to maintain or increase outsourcing levels
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered minor and core.

• AMCHAM (American Chamber of Commerce of Mexico)minorStrategic or Co-development PartnerStrategic alliance with American Chamber of Commerce in Mexico for business networking, trade relations, and market development support for international business operations.
• ASONAHORES (Association of Hotels and Tourism Projects of the Dominican Republic)coreStrategic or Co-development PartnerStrategic partnership with Dominican Republic hospitality association supporting market expansion into Caribbean tourism sector. Key alliance for regional growth strategy targeting the Dominican Republic where 60% of economically active population works informally.
• CANCHAM (Canaan American Chamber of Commerce Mexico)minorStrategic or Co-development PartnerBusiness alliance with Canaan Chamber of Commerce supporting bilateral trade relations and business development opportunities in Mexican-American commerce.
• KPMG MexicocoreImplementation/ SI/ Consulting PartnerExternal advisory partnership for tax matters. KPMG provided advisory services supporting the company's growth and market positioning in Mexico's outsourcing sector.
• Valdés & AsociadoscoreImplementation/ SI/ Consulting PartnerExternal advisory firm specializing in social security matters. Provided expertise supporting the company's specialized HR services and compliance offerings for hospitality clients.
• Calderón Polacán & AsociadoscoreImplementation/ SI/ Consulting PartnerLegal advisory firm providing legal counsel services. Partnered with AIH Group in developing comprehensive outsourcing solutions for hospitality industry clients.
• Grupo GMPcoreStrategic or Co-development PartnerStrategic partnership with Grupo GMP as co-investors in Aramara Los Cabos luxury residential condominium development project. AIH Group serves as strategic partner for capitalization of this new private investment development.

Scale indicators4 records

Recent moves10 records

Expansion highlights5 records

Market position

Competitive moat4 records

Customer concentration

• Facebookfacebook.com/aihgroupglobal
• LinkedInlinkedin.com/company/aihgroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AIH Group