Diakonie Hochfranken

What Diakonie Hochfranken does

Diakonie Hochfranken gGmbH is a non-profit social services organization headquartered in Hof, Upper Franconia, Germany, founded in 2006 through the merger of three legacy welfare entities — Diakonie Hof (now Die Diakonie Hof e.V.), Stiftung Marienberg, and Diakonieverein Rehau — with roots traceable to 1853. It delivers an integrated portfolio spanning children and youth welfare, adult disability and psychiatric services, senior and nursing care, ambulatory palliative care (SAPV), psychological and pregnancy counseling, vocational training, and a community transportation service operating 47 routes and approximately 450,000 km annually. Operations are organized across seven wholly-owned subsidiaries (Altenhilfe gGmbH, SAPV gGmbH, Hochfränkisches Bildungszentrum für Gesundheit und Pflege gGmbH, Zentrale Dienste GmbH, Jugend- und Familienhilfe Marienberg gGmbH, Erwachsenenhilfe gGmbH, and Diakonie am Campus gGmbH) plus supporting programs including a women's crisis hotline, culture access (Kulturloge), pilgrimage hostel, and Klostergalerie.

The business is funded primarily through statutory health and long-term care insurance, youth welfare office contracts, and other public counterparties under the German social-law framework, supplemented by donations and membership fees from Die Diakonie Hof e.V. and partner foundations (Siegwart-Frisch-Stiftung, Sparkasse Hochfranken, Aktion Mensch). The technology stack is conventional — Google Analytics, Tag Manager, Maps, YouTube, Zoom, CleverReach newsletter — with the proprietary differentiation concentrated in the recently launched voize AI-based voice-to-text nursing documentation tool (April 2025) and an online counseling channel. Go-to-market is direct-to-community through residential facilities, ambulatory services, counseling centers, and educational institutions across Hof, Schwarzenbach an der Saale, Rehau, Helmbrechts, Selbitz, and Naila, with formal compliance postures including DSG-EKD, GDPR, LkSG, BayBGG, and BayBITV.

Name

Diakonie Hochfranken

Legal name

Diakonie Hochfranken gGmbH

Website

https://diakonie-hochfranken.de

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Diakonie Hochfranken gGmbH is a non-profit Protestant social welfare group in Upper Franconia, Germany, delivering integrated children, youth, adult, senior, and palliative care services through seven subsidiaries, vocational training, counseling, and community transportation across the Hof region.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120), Community Food and Housing, and Emergency and Other Relief Services (6242), Vocational Rehabilitation Services (624310)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000), Services-Child Day Care Services (8351)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Faith-Based / Nonprofit Assisted Living Providers (HLADABAH), Disability Services & Independent Living Support (BPAGACAG), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Social welfare services
• Elderly care services
• Youth welfare programs
• Vocational nursing training
• Palliative care services

Headquarters

HQ city

Hof

HQ country

Germany

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain, Others

Revenue model

1. Social Services Revenue: Government-funded social services through contracts with statutory health insurers, long-term care insurance, youth welfare offices, and other public entities. Services include nursing care, youth welfare, disability services, and counseling.
2. Donations and Charitable Contributions: Voluntary donations from individuals and organizations supporting the organization's social mission, including membership fees from Die Diakonie Hof e.V.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

Diakonie Hochfranken is a Protestant social welfare organization that delivers community-based social services across the entire life cycle in Upper Franconia, Germany. Its portfolio includes residential and ambulatory elderly care, child and youth welfare, adult disability and counseling services, specialized ambulatory palliative care (SAPV), psychological and pregnancy counseling, crisis intervention (women's hotline), vocational training for healthcare professions, transportation services, and community cultural programs. Services are funded primarily through statutory health and long-term care insurance, government youth welfare contracts, donations, and membership fees.

Product overview

Diakonie Hochfranken is a social welfare organization operating as a multi-service provider with a diversified portfolio of interconnected services. The core offering comprises children and youth services (Kinder und Jugendliche), adult support programs (Erwachsene), and senior care (Senioren und Pflege). These are supplemented by specialized services including psychological counseling, specialized ambulatory palliative care (SAPV), a women's crisis hotline (Frauennotruf), pregnancy counseling, disability services (OBA), and multi-generational community centers. Educational offerings include a vocational training center for healthcare (Hochfränkisches Bildungszentrum) and a career education campus (Diakonie am Campus). The organization recently introduced AI-powered nursing documentation through the voize tool, and operates climate protection management as a sustainability initiative. Additional services include transportation (Fahrdienst), cultural programs (Klostergalerie, Kulturloge), pilgrimage accommodation, and online counseling. Services are delivered through multiple subsidiary companies including Jugend- und Familienhilfe Marienberg gGmbH, Erwachsenenhilfe gGmbH, Altenhilfe gGmbH, Diakonie am Campus gGmbH, SAPV Hochfranken gGmbH, and Zentrale Dienste GmbH.

Differentiator

Problem solved

Functional benefit

Products and services

• Children and Youth Services
• Senior Care and Nursing (Altenhilfe)
• Specialized Ambulatory Palliative Care (SAPV Hochfranken)
• Adult Disability and Counseling Services (Erwachsenenhilfe)
• Psychological Counseling
• Vocational Training for Healthcare and Nursing
• Women's Crisis Hotline (Frauennotruf Hochfranken)
• Pregnancy Counseling
• Online Counseling (Online-Beratung)
• Transportation Service (Fahrdienst)
• Multi-Generational House (Mehrgenerationenhaus)
• voize - AI Documentation Tool

Quantifiable outcome

• 50 years of ambulatory care service (Zentrale Diakoniestation Hof celebrated 2023 anniversary)
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability4 records

Feature2 records

Partnerships

Nine partnerships are on record, tiered core, major and minor.

• Stiftung MarienbergcoreStrategic or Co-development Partner · 1 January 2024Founding partner of Diakonie Hochfranken gGmbH. Stiftung Marienberg transferred trusteeship of its facilities and services to Diakonie Hochfranken on January 1, 2006. The foundation focuses on child and youth welfare with over 150 years of experience since 1853. Maintains active involvement in governance through board representation.
• Die Diakonie Hof e.V.coreStrategic or Co-development Partner · 1 January 2024Principal shareholder and founding member of Diakonie Hochfranken gGmbH. Created through merger of Diakonisches Werk Hof - Evangelische Stadtmission e.V. and Verein für Gemeindediakonie Hof e.V. as of January 1, 2024. Provides real estate for Diakonie operations across multiple locations.
• Diakonieverein RehaucoreStrategic or Co-development Partner · 1 January 2024Founding partner of Diakonie Hochfranken gGmbH since 2006. Regional partner focused on social welfare activities in the Rehau area.
• Siegwart-Frisch-StiftungmajorStrategic or Co-development Partner · 1 January 2024Foundation formed in 2025 through merger of Wilhelm-Frisch-Stiftung and Willy Siegwart-Stiftung. Supports quality of life for elderly people in the Hof region. Granted €20,000 in 2025 to support digitalization in nursing care.
• Walter-Hümmer-HausmajorStrategic or Co-development Partner · 1 January 2024Traditional old-age and nursing home in Selbitz. Diakonie Hochfranken assumed trusteeship on January 1, 2025, securing the future of the facility previously operated by Communität Christusbruderschaft.
• Nationale Klimaschutzinitiative / Bundesministerium für UmweltminorStrategic or Co-development PartnerFunding provided for Klimaschutzmanagement (climate protection management) project through Kommunalrichtlinie. Förderkennzeichen: 67K22728. Project involves development of integrated climate protection concept for Diakonie Hof e.V.
• Aktion MenschminorGTM or Marketing PartnerSocial funding organization that supported mobility projects for participation projects through donation of vehicles.
• Sparkasse HochfrankenminorGTM or Marketing PartnerLocal savings bank providing donations to support children's and youth facilities (e.g., €2,500 donation to Helmbrechtser Kreisel).
• Inner Wheel Club OberfrankenminorGTM or Marketing PartnerService club that organizes annual Kulinarische Kino-Benefiz-Matinee events supporting language development programs for children, with 10th anniversary event in 2026.

Scale indicators5 records

Recent moves11 records

Expansion highlights6 records

Broad incumbents

• Arbeiterwohlfahrt (AWO): Major German welfare organization providing senior care, youth welfare, and social services across Germany. Operates similar multi-service regional structures with comparable service portfolio to Diakonie Hochfranken.
• Diakonie Deutschland: National umbrella organization for Protestant social welfare in Germany. Diakonie Hochfranken is a regional member of this broader network, sharing the same faith-based service model and brand identity across the country.
• Deutsches Rotes Kreuz (DRK): German Red Cross providing nursing care, ambulatory services, youth welfare, and emergency assistance nationwide. Comparable multi-segment social services provider with strong regional chapter presence.
• Caritas: Germany's largest Catholic-affiliated social welfare organization, operating nursing homes, youth services, counseling, and disability programs nationally. Direct faith-based peer operating in the same service categories as Diakonie Hochfranken.
• Paritätischer Wohlfahrtsverband: Umbrella association for non-confessional social service providers in Germany. Member organizations deliver nursing, youth welfare, disability, and counseling services comparable to Diakonie Hochfranken's portfolio.

Regional players

• Malteser: Catholic-affiliated humanitarian organization providing nursing, palliative care, ambulatory services, and social assistance in Germany. Direct peer in faith-based healthcare and social services delivery.
• Johanniter-Unfall-Hilfe: Protestant-affiliated aid organization operating nursing, ambulatory care, and social services across Germany. Comparable faith-based service model with overlapping offerings in senior care and youth/family services.

Direct peers

• Stiftung Liebenau: Catholic-affiliated foundation providing services for people with disabilities, senior care, and education across southern Germany. Comparable regional welfare organization with similar service mix and faith-based identity.
• BruderhausDiakonie: Regional Protestant social welfare organization in Baden-Württemberg, Germany, offering disability services, youth welfare, senior care, and education. Closely comparable regional Diakonie peer with similar multi-subsidiary structure.
• Rummelsberger Dienste für Menschen: Protestant social services organization in Bavaria providing youth welfare, disability services, senior care, and education. Closely comparable regional Diakonie peer in Bavaria with similar multi-segment service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCOp2dH4RV39adejJyFnU1PA
• Facebookfacebook.com/diakoniehochfranken
• LinkedInlinkedin.com/company/diakonie-hochfranken-ggmbh
• Instagraminstagram.com/diakoniehochfranken

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diakonie Hochfranken