Onze Huisartsen

What Onze Huisartsen does

Onze Huisartsen is a member-owned cooperative (coöperatie) of approximately 200 affiliated general practitioners operating in the Arnhem-Zevenaar region of the Netherlands. The organization serves as a regional support and facilitation layer for primary care, providing affiliated practices with practice management advisory, collective purchasing, HR support, ICT infrastructure, professional training, and representation in negotiations with health insurers (Menzis is the named primary counterparty). It operates three GP emergency posts (Huisartsenspoedposten) in Arnhem-Noord, Arnhem-Zuid, and Zevenaar that deliver out-of-hours care, with night coverage consolidated at the Arnhem-Noord location adjacent to Rijnstate hospital's emergency department.

The cooperative's product portfolio centers on the HUUB intranet for member practices and the Spreekuur.nl patient portal (built with Topicus) which replaced MijnGezondheidsnet and integrates with the Medicom, MediKIT, and Promedicom HIS platforms via DigiD authentication. Supporting services include the Onze Huisartsen Academie (training, e-learnings, mandatory courses), the quarterly POH-Journaal video series, the FLOWSPARKS Award-winning Spiro Kompas spirometry e-learning, the Mantelzorg podcast series, and the Onze Rijn transmural care framework with Rijnstate hospital. Wholly-owned B.V. subsidiaries — Huisartsendienst Arnhem B.V., Ketenzorg Arnhem B.V., GGZorg Arnhem B.V., and Onze Huisartsen B.V. — house emergency services, chronic disease programs (diabetes, CVRM, asthma/COPD), mental health support, and administrative functions respectively.

Revenue is generated through member GP contributions (subscription-style), health insurer reimbursement for ketenzorg programs and emergency post services, and course fees from the Academie. The organization is privately held as a cooperative with no venture capital or private equity involvement disclosed, and is governed by a Raad van Afgevaardigden (representative council) and a Raad van Commissarissen (Supervisory Board). As of March 2026, Arjan Brands serves as General Director and Kirsten de Leeuw as Medical Director. The cooperative holds NEN 7510, ISO 27001, and NPA certifications, placing its emergency posts among only 6 of 49 Dutch GP emergency posts that meet statutory information security requirements per an IGJ study.

Name

Onze Huisartsen

Legal name

Onze Huisartsen

Website

https://www.onzehuisartsen.nl

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

Onze Huisartsen is a member-owned cooperative of approximately 200 affiliated GPs in the Arnhem-Zevenaar region, providing practice management, training (Academie), digital tools (HUUB, Spreekuur.nl), out-of-hours emergency care (three posts), and chain care programs to affiliated practices and their patients in Gelderland, Netherlands.

Ownership category

akta.pro rank

Product category

Primary care cooperative services

NAICS

Ambulatory Health Care Services (621), Offices of Other Health Practitioners (6213)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Membership Organizations (8600)

akta.pro primary industry

Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD)

Keywords

• General practice cooperative
• Primary care support
• Out-of-hours GP care
• Chronic disease management
• Medical professional training

Headquarters

HQ city

Velp

HQ country

Netherlands

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Coöperatielidmaatschap / Contribution from member GPs: GPs pay contributions to be part of the cooperative, gaining access to shared services, group purchasing power, collective representation in insurer negotiations, training via the Academie, digital tools (HUUB, Spreekuur.nl), and support for practice management.
2. Zorgverzekeraars / Health insurer contracts: Onze Huisartsen negotiates and receives funding from health insurers (Menzis is explicitly mentioned) for care programs including ketenzorg (diabetes, CVRM, asthma/COPD), the new module 'Integrale zorg voor kwetsbare ouderen', and GP emergency post services (Huisartsendienst Arnhem B.V.).
3. Onze Huisartsen Academie: The Academie offers training, e-learnings, and continuing education for GPs and practice staff. Revenue generated from course fees for these professional development services.
4. Ketenzorg Arnhem B.V. Chain care programs for chronic conditions (diabetes, CVRM, asthma/COPD) managed through a subsidiary B.V., collecting anonymized patient data from GP systems for quality monitoring and insurer reimbursement.
5. Huisartsendienst Arnhem B.V. Operations of the three GP emergency posts (Huisartsenspoedposten) in Arnhem-Noord, Arnhem-Zuid, and Zevenaar, funded through insurer agreements for out-of-hours care.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Onze Huisartsen is a member-owned cooperative of approximately 200 affiliated general practitioners in the Arnhem-Zevenaar region that provides shared practice support services, collective purchasing, insurer negotiations, digital tools, professional training, and operates three GP emergency posts (Huisartsenspoedposten) for out-of-hours care. Its core business is supporting independent GP practices with non-clinical operations (HR, ICT, finance, regulation), delivering chronic disease ketenzorg programs through subsidiaries, and running after-hours urgent care facilities serving patients in the region.

Product overview

Onze Huisartsen is a cooperative of approximately 200 affiliated general practitioners in the Arnhem-Zevenaar region. The organization operates a platform of interconnected products and services: the HUUB intranet for member practices, Spreekuur.nl patient portal for 24/7 digital patient access, and Onze Huisartsen Academie for training programs including the POH-Journaal video series, Spiro Kompas e-learning, and the Mantelzorg podcast. The cooperative also operates three after-hours urgent care posts (Huisartsenspoedposten) and facilitates regional collaboration through the Onze Rijn framework with Rijnstate hospital. Services span practice operations support, patient care coordination, education, and digital tools including e-health platforms.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• The GP emergency posts in Arnhem and Zevenaar are among only 6 of 49 in the Netherlands that meet the statutory information security standard (NEN 7510 / ISO 27001).
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

20 partnerships are on record, tiered core, major and minor.

• Rijnstate (Ziekenhuis)coreStrategic or Co-development Partner · 1 March 2025Rijnstate is the regional hospital in Arnhem. Onze Huisartsen and Rijnstate jointly operate 'Onze Rijn', a formal collaboration framework for regional transmural care agreements (RTA's). This includes agreements on mammacare, prolapse care, suture removal, allergy immunotherapy, fracture prevention, and shared care pathways. The GP emergency post Arnhem-Noord shares an entrance with Rijnstate's emergency department.
• Onze Rijn (Joint entity with Rijnstate)coreStrategic or Co-development Partner · 1 March 2025Onze Rijn brings together representatives of Onze Huisartsen and Rijnstate to develop, evaluate, and mandate regional transmural care agreements. Key representatives: Kirsti Jakobs (Onze Huisartsen, chair of Mandaat RSA), Mark Claassen, Lonneke Rompen, Sabier Jonkers (Rijnstate).
• Pro PersonamajorStrategic or Co-development Partner · 1 January 2025Pro Persona is a mental health institution in the region. Onze Huisartsen and Pro Persona signed revised collaboration agreements in January 2025 for out-of-hours care coordination between GP emergency posts and GGZ services.
• Menzis (Zorgverzekeraar)coreStrategic or Co-development PartnerMenzis is the primary health insurer in the region. Onze Huisartsen negotiates care programs and funding with Menzis, including the new module 'Integrale zorg voor kwetsbare ouderen' and ongoing ketenzorg programs.
• MVT ArnhemmajorStrategic or Co-development PartnerMVT Arnhem (Mantelzorg Verbond Arnhem) advises on informal caregiving. Onze Huisartsen signed the Arnhems Mantelzorg Akkoord and worked with MVT Arnhem on mantelzorg awareness, podcasts, and achieving the Mantelzorgvriendelijke organisatie recognition.
• Topicus (Spreekuur.nl)majorTechnology or IntegrationTopicus is the software vendor for Spreekuur.nl, the patient portal replacing MijnGezondheidsnet (MGn). Onze Huisartsen collaborates with Topicus to implement Spreekuur.nl across affiliated GP practices in the region.
• Coöperatieve Apothekersvereniging regio Arnhem (CAA)majorStrategic or Co-development PartnerRegional pharmacist cooperative collaborating with Onze Huisartsen on medication management, prescription workflows, and integrated care delivery.
• VilansminorStrategic or Co-development PartnerVilans collaborates with Onze Huisartsen on topics including small-scale residential care (kleinschalige woonvormen) for elderly patients.
• Huisartsen Gelderse Vallei (HAGV)majorStrategic or Co-development PartnerHAGV is one of four Regionale Huisartsenorganisaties (RHO's) that entered a definitive collaboration in 2025 for telephone triage during ANW hours (evenings, nights, weekends). Together with NEO Huisartsenzorg and Spoedpost Huisartsen Gelders Rivierenland, they share knowledge, resources, and capacity for sustainable GP emergency care.
• NEO HuisartsenzorgmajorStrategic or Co-development PartnerPart of the four-RHO collaboration for telephone triage during ANW hours, alongside HAGV, Onze Huisartsen, and Spoedpost Huisartsen Gelders Rivierenland.
• Spoedpost Huisartsen Gelders RivierenlandmajorStrategic or Co-development PartnerPart of the four-RHO collaboration for telephone triage during ANW hours, alongside HAGV, NEO Huisartsenzorg, and Onze Huisartsen.
• Gemeente Arnhem (and 10 other municipalities)majorOthersOnze Huisartsen cooperates with 11 municipalities in the region (including Arnhem and Zevenaar) for healthcare planning, youth care, elderly care, and social support. The Arnhem municipality initiated the Arnhems Mantelzorg Akkoord.
• Ambulancezorg Gelderland-MiddenminorStrategic or Co-development PartnerRegional ambulance service collaborating with Onze Huisartsen on acute care coordination and patient transport.
• Netwerk Palliatieve Zorg (NPZ)minorStrategic or Co-development PartnerRegional palliative care network collaborating with Onze Huisartsen on end-of-life care coordination.
• Arnhems Fonds Achterstandswijken (AFA)minorStrategic or Co-development PartnerFund supporting healthcare access in disadvantaged neighborhoods in Arnhem, collaborating with Onze Huisartsen on care equity initiatives.
• Samen in de WijkzorgminorStrategic or Co-development PartnerCollaboration with district nursing organizations in the region.
• Wijkteams ArnhemminorStrategic or Co-development PartnerMunicipal district teams in Arnhem working on social support and healthcare navigation.
• GGZ-Overlegtafels Arnhem en de LiemersminorStrategic or Co-development PartnerMental health coordination tables bringing together GPs, Onze Huisartsen, and GGZ providers to discuss and coordinate mental health care pathways.
• Coördinatiepunt Verblijf regio ArnhemminorStrategic or Co-development PartnerCoordination point for residential care placements in the Arnhem region.
• Praktijkovername GeregeldminorChannel Partner/ Reseller/ DistributorPlatform/service supporting GPs in practice succession and practice takeovers, aligned with Onze Huisartsen's support for GPs starting or stopping their practices.

Scale indicators5 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Huisartsen Gelderse Vallei (HAGV): Regional GP organization (RHO) operating in the Gelderse Vallei region of Gelderland, Netherlands. Direct peer operating an equivalent regional GP cooperative model with ANW services and primary care support; explicitly partnered with Onze Huisartsen in the four-RHO ANW triage collaboration.
• NEO Huisartsenzorg: Regional GP organization (RHO) in the Nijmegen area of Gelderland. Direct peer with similar GP cooperative structure, ANW services, and digital patient portal; named partner in the four-RHO ANW collaboration alongside Onze Huisartsen.
• Spoedpost Huisartsen Gelders Rivierenland: GP emergency post organization serving the Gelders Rivierenland region. Direct peer operating out-of-hours emergency GP services with comparable triage and post infrastructure; part of the same four-RHO ANW collaboration as Onze Huisartsen.
• SGE (Stichting Gezondheidscentra Eindhoven): Federation of health centers in the Eindhoven region providing integrated primary care, GP support, and chronic disease management. Comparable in scale and structure as a multi-site primary care organization supporting affiliated GPs and multidisciplinary teams.
• PoZoB (Praktijkondersteuning Zuidoost-Brabant): Primary care support organization in Zuidoost-Brabant providing practice support, chain care, and POH programs to affiliated GP practices. Closely comparable to Onze Huisartsen in offering regional practice management, training, and chronic care coordination services.
• Cohesie: Regional primary care cooperative in North Brabant supporting GP practices with chain care, training, and regional coordination. Comparable cooperative structure serving affiliated GPs with similar chronic disease management and quality programs.

Broad incumbents

• InEen: Dutch national association for primary care organizations (RHOs, GP cooperatives, and out-of-hours services). Industry-wide umbrella body serving organizations like Onze Huisartsen; comparable as the broader ecosystem for regional GP cooperatives and ANW posts.

Others

• Rijnstate (Ziekenhuis): Regional hospital in Arnhem and core strategic partner via the 'Onze Rijn' transmural care framework. Comparable as a regional healthcare ecosystem participant and care pathway counterpart, not a direct competitor but a tightly integrated collaborator.
• Menzis: Major Dutch health insurer and primary payer for Onze Huisartsen's chain care and emergency post contracts. Adjacent payer/funder rather than direct competitor; the relationship is critical because Menzis negotiates and reimburses a substantial portion of cooperative revenue.
• Topicus: Software vendor that builds and operates the Spreekuur.nl patient portal used by Onze Huisartsen. Comparable as a digital health infrastructure provider rather than a competitor; relevant because Spreekuur.nl is Onze Huisartsen's flagship patient-facing digital platform.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@onzehuisartsen
• Facebookfacebook.com/werkenbijonzehuisartsen
• LinkedInlinkedin.com/company/onze-huisartsen

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Onze Huisartsen