Samaritan Center

What Samaritan Center does

Samaritan Center is a nonprofit 501(c)(3) wellness-centered community founded in 2001 (with roots as Mercy Hospital in 1983) on a 27-acre, 529,000 sq. ft. campus at 5555 Conner Street in Detroit's eastside. It operates as a multi-tenant community hub that integrates nearly 80 human and social service agencies across four buildings, serving more than 50,000 community residents annually with approximately 1,500 daily visitors. Core service lines span health (primary and specialty care, dental, pharmacy, diagnostics), education (GED, high school diplomas, Head Start, tutoring), employment and job training (vocational training, certification, placement), human services and basic needs, food and retail small-business leasing, event space rentals (up to 500 attendees), and satellite offices for public officials and government agencies.

The center generates revenue primarily through commercial leasing of office and medical space at $14.50 PSF base rent plus $1.50 PSF electric, with suites ranging from 500 to 50,000 sq. ft., plus event space rental for the Kilpatrick Center (5,000 SF), a 10,000 SF gymnasium, and conference rooms. Secondary revenue comes from supporting small local businesses through retail/commercial space at subsidized rates. There is no proprietary technology product; operational infrastructure is limited to an online tenant rent portal (Commercial Cafe) and a work order management system. Distribution is purely physical: walk-in community access and direct sales for leasing and events. Marketing is community-led, relying on partnerships, government relationships (City of Detroit District 4), enterprise clients (Stellantis), tenant referrals, and a small nonprofit social media presence.

Major strategic partners include SER Metro-Detroit (parent and sole owner since August 2024), Trinity Health (donated the $70+ million facility and funds Mercy Primary Care with an annual $2M grant), Ascension St. John Hospital (operates the Stellantis Medical Center on site), Stellantis (long-term lease for a corporate wellness center serving 10,000+ employees), and Friedman Real Estate Management / Beanstalk Real Estate Solutions (third-party property management). Professional management is external, so the 11–50 employee count represents the lean core operating team. The acquisition of the remaining 50% stake from Holy Cross Services in 2024, financed by a $3.2M PACE loan and a $2M Michigan Department of Labor grant, consolidated governance under SER Metro-Detroit and opened a multi-year runway for capital improvements aligned with the 2021 campus master plan.

Name

Samaritan Center

Legal name

Samaritan Center

Website

https://samaritancenterdetroit.org

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Samaritan Center is a nonprofit 501(c)(3) wellness-centered community in Detroit's eastside that operates a 529,000 sq. ft. multi-tenant campus hosting nearly 80 social service agencies serving 50,000+ residents annually through integrated healthcare, education, employment, and human services.

Ownership category

akta.pro rank

Product category

Multi-Service Community Center

NAICS

Other Individual and Family Services (62419), Community Food and Housing, and Emergency and Other Relief Services (6242), Community Food Services (62421)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Public Health & Health Equity Organizations (BPAGACAL), Community Center Education Programs (EDAAAFAB), Community Health & Health Equity/Social Determinants Units (HLAJAAAO)

Keywords

• Community health services
• Workforce development programs
• Affordable commercial leasing
• Event space rental
• Nonprofit social services

Headquarters

HQ city

Detroit

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Tenant Leasing: Commercial leasing of office and medical space to nearly 80 human and social service agencies. Spaces range from 500 to 50,000 square feet at $14.50 PSF base rent plus $1.50 PSF for electric.
2. Event Space Rental: Rental of event and meeting spaces including Kilpatrick Center (5,000 SF), gymnasium (10,000 SF), and conference rooms. Revenue generated from community events, workshops, celebrations, and meetings.
3. Small Business Retail: Support for small local businesses through retail and commercial space at reasonable rates. Tenant businesses include restaurants, catering services, and retail establishments.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Samaritan Center operates a 27-acre, four-building, 529,000-square-foot multi-service community campus in Detroit's eastside that consolidates health, education, employment, human services, food and retail, event, and government service offerings through nearly 80 co-located tenant agencies. The center earns revenue primarily by leasing commercial and medical office space (500 to 50,000 sq ft at $14.50 PSF base rent plus $1.50 PSF for electric), renting event and meeting spaces, and supporting small local retail businesses. It serves more than 50,000 community residents annually and averages 1,500 daily visitors.

Product overview

Samaritan Center is a nonprofit 501(c)(3) wellness-centered community that operates as a multi-tenant campus providing integrated services across seven core service areas: Health Services, Employment/Job Training Services, Education Services, Human Services/Basic Needs, Food and Retail, Event Spaces, and Public Officials & Agencies. The center is a one-stop multi-services hub hosting nearly eighty human and social services agencies across four buildings totaling 529,000 sq. ft. on 27 acres. Key tenant-operated services include the Dominican Literacy Center, Epiphany Education Center, SER Metro-Detroit High School, Stellantis Family Health & Wellness Center, My Community Dental Clinic, New Samaritan Pharmacy, and others. Operational infrastructure includes an online rent payment portal (Commercial Cafe) and work order management system for tenant support.

Differentiator

Problem solved

Functional benefit

Products and services

• Health Services

Quantifiable outcome

• Serves 50,000+ community residents annually
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core, major and minor.

• SER Metro-Detroit, Jobs for Progress, Inc.coreStrategic or Co-development Partner · 1 August 2024SER Metro-Detroit is the parent organization and now sole owner of Samaritan Center after acquiring the remaining 50% stake from Holy Cross Services in August 2024. For over 53 years, SER has assisted at-risk and disadvantaged Detroit residents through employment, education, and training programs.
• Trinity Health SystemcoreStrategic or Co-development PartnerDonated the $70+ million facility to establish Samaritan Center. Continues support by funding Mercy Primary Care Center operations with annual $2 million grant and invested in building a 120-bed skilled nursing facility on the fourth floor. Key participant in strategic planning.
• Ascension Health Care / St. John HospitalmajorStrategic or Co-development PartnerAscension St. John Hospital is located within four miles and administers the Stellantis Medical Center at Samaritan Center, serving over 10,000 employees and their families. Provides comprehensive healthcare services to the community.
• Stellantis (FCA)majorStrategic or Co-development PartnerSigned a long-term lease in 2020 to create a wellness center for its employees on the campus. The Stellantis Medical Center serves more than 10,000 employees and their families enrolled in the Stellantis Health Care Plan.
• Friedman Real Estate Management / Beanstalk Real Estate SolutionsmajorImplementation/ SI/ Consulting PartnerProfessionally manages the property including leasing, tenant management, security, maintenance, and capital improvements. Provides dedicated on-site personnel with decades of experience across Metro Detroit.
• Detroit Police Department 5th PrecinctminorStrategic or Co-development PartnerLocated within two blocks of Samaritan Center, provides safety support through Neighborhood Police Officers Unit for large events and holds monthly Police/Community Relations meetings at the Center.
• DTE EnergyminorStrategic or Co-development PartnerPartnered with through the Detroit 2030 program and Battle of the Buildings competition to achieve significant energy usage reductions (29% in 2020-2021, 12.78% in 2021-2022).

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Matrix Human Services: Detroit-based multi-service nonprofit offering human services, early childhood education, and community programs — comparable as a Detroit-area integrated social services provider.
• Boys & Girls Clubs of Southeastern Michigan: Southeastern Michigan nonprofit operating youth education, childcare, and family support programs from physical community facilities — comparable as a mission-aligned multi-service community operator.
• Focus: HOPE: Detroit-based anti-poverty nonprofit delivering integrated education, workforce training, food, and community services — closely comparable in mission, scale, and Detroit footprint.
• Urban League of Detroit and Southeastern Michigan: Detroit nonprofit delivering workforce development, education, and social services to disadvantaged populations — comparable mission and integrated service model in the same metro.
• Cass Community Social Services: Detroit-based nonprofit providing a broad multi-service portfolio (food, housing, health, workforce) — directly comparable as a Detroit-area one-stop social services operator serving low-income populations.

Others

• SER National: National parent affiliate of SER Metro-Detroit (Samaritan Center's owner), operating workforce development and community programs nationally — comparable as the umbrella organization with operational overlap.
• United Way for Southeastern Michigan: Regional funder and convener of human-services nonprofits in metro Detroit — comparable as a regional ecosystem participant that funds and coordinates many of the same agencies Samaritan Center houses.

Emerging players

• Detroit Area Agency on Aging: Detroit-area nonprofit providing aging and health-related community services — partial overlap in the community health and basic-needs service categories Samaritan Center tenants offer.

Regional players

• Chaldean Community Foundation: Michigan-based nonprofit providing social services, education, and workforce support to a specific community — comparable integrated service model, anchored in Michigan though serving a distinct population.

Broad incumbents

• YMCA of Metropolitan Detroit: Established broader incumbent operating community wellness facilities (gyms, programming, family services) across metro Detroit — comparable as a multi-site community wellness hub operator, though with a national brand.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/samaritancenterdetroit
• Xx.com/scindetroit
• LinkedInlinkedin.com/company/samaritancenter

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Samaritan Center