Equipe de sante familiale Clarence-Rockland Family Health Team

What Equipe de sante familiale Clarence-Rockland Family Health Team does

The Clarence-Rockland Family Health Team (CRFHT) is a primary care medical clinic located at 2741 Chamberland Street in Rockland, Ontario, Canada. It operates as a Family Health Team under Ontario's publicly funded healthcare system, delivering family medicine, obstetrics, nursing care, minor surgery, travel clinic services, sports medicine, memory clinic assessments, women's health, mental health programs, and lifestyle medicine. The clinic is staffed by a roster of 19 family physicians supported by an interdisciplinary team and operates extended hours (Monday-Friday 8am-8pm, Saturday 8:30am-3pm) plus same-day emergency clinics (Monday-Thursday 5pm-8pm, Friday 1pm-4pm).

The clinic's technology layer consists of conventional patient-access and operations tools rather than a proprietary platform: the CHIME self check-in kiosk (launched July 2024), Ocean online booking, OTN (Ontario Telemedicine Network) video visits, and the Health Myself patient portal. It is co-located in a multi-service building with Dynacare Laboratory, Clarence-Rockland Imaging, Action Plus Physiotherapy, a Hearing Health Clinic, dental services, and the Prescott and Russell Community Mental Health Centre, forming a community health hub. Strategic partnerships extend the care continuum, including cancer coaching with the Ottawa Regional Cancer Foundation and physiotherapy referrals via Arthritis Society Canada.

CRFHT's revenue model is predominantly OHIP-billed public healthcare funding under the Family Health Team program, supplemented by non-OHIP patient-paid services such as travel clinic vaccinations, medical notes, and administrative copies. Patient acquisition is direct-to-consumer via phone (613-446-7677), the Ocean online booking portal, and in-person registration, with the clinic actively accepting new patients. The organization is physician-led, has no disclosed private equity or venture ownership, and reports no parent company.

Name

Equipe de sante familiale Clarence-Rockland Family Health Team

Legal name

Équipe de santé familiale Clarence-Rockland Family Health Team

Website

https://crfht.ca

Company type

Private

Operating status

Operating

Short description

The Clarence-Rockland Family Health Team is a single-site primary care clinic in Rockland, Ontario staffed by 19 family physicians, delivering OHIP-funded family medicine, obstetrics, nursing, mental health, and lifestyle programs to residents of the Clarence-Rockland and Prescott-Russell region.

Ownership category

akta.pro rank

Product category

Primary Care / Family Medicine

NAICS

Ambulatory Health Care Services (621), Individual and Family Services (6241)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro industry

PRIMARYHLAFAGAF

Value-Based Primary Care Organizations (Risk-Bearing)

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYHLAFACAI

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers

Healthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use Treatment

SECONDARYBPAGACAF

Maternal, Child & Family Health Organizations

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

SECONDARYBPAGAEAC

Family & Parenting Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

Keywords

• Primary care clinic
• Family medicine services
• Preventive healthcare
• Telehealth consultations
• Chronic disease management

Headquarters

HQ city

Rockland

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Publicly Funded Healthcare Services: Core medical services are covered by the Ontario Health Insurance Plan (OHIP), including family medicine, obstetrics, nursing care, minor surgery, and preventive care. The clinic operates as a Family Health Team under Ontario's primary care funding model.
2. Non-OHIP Covered Services: Travel clinic services and some procedures are not covered by OHIP and require patient payment. Medical notes, copies of test results, and certain administrative services may incur fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Clarence-Rockland Family Health Team is a primary care medical clinic operated by 19 family physicians and an interdisciplinary healthcare team. It delivers comprehensive family medicine, obstetrics, nursing care, minor surgery, and specialized clinics (memory, travel, sports, women's health, mental health), along with preventive wellness programs in lifestyle medicine, nutrition, and physical activity. Core services are publicly funded through OHIP, with select non-OHIP services billed directly to patients.

Product overview

Clarence-Rockland Family Health Team is a healthcare clinic offering a comprehensive range of primary care services through a team of family physicians and interdisciplinary healthcare professionals. The clinic provides core medical services including family medicine, obstetrics, nursing care, minor surgery, and specialized programs in mental health, women's health, sports medicine, travel health, and memory care. The clinic also operates wellness programs in physical activity, nutrition, and lifestyle medicine. Technology-enabled services include OTN video visits for virtual appointments, Ocean online booking, and the CHIME self check-in system for streamlined patient flow.

Differentiator

Problem solved

Functional benefit

Brands

• Ocean: Online appointment booking and patient portal platform
• CHIME
• Lifestyle Medicine Program

Products and services

• Family Medicine Primary care services provided by family physicians for patients of all ages, including diagnosis, treatment, and ongoing health management.
• Obstetrics Prenatal and postnatal healthcare services for expectant and new mothers.
• Nursing Care Professional nursing services including assessments, treatments, and patient education.
• Memory Clinic Specialized assessment and care for patients experiencing memory concerns or cognitive issues.
• Minor Surgery Outpatient surgical procedures performed on-site for minor medical conditions.
• Travel Clinic Pre-travel health consultations, vaccinations, and advice for international travelers; not covered by OHIP and billed to patients.
• Sports Medicine Specialized care for sports-related injuries and performance optimization.
• Women's Health Program Specialized healthcare services addressing women's health needs including reproductive health and wellness programs.
• Mental Health Services Counseling and mental health support services available to CRFHT patients through interdisciplinary team members.
• Lifestyle Medicine Program Preventive care program launched January 2025 by Dr. Josée Adam focusing on evidence-based lifestyle interventions for chronic disease prevention and management.
• Physical Activity and Exercise Program Health promotion program encouraging physical activity and exercise as part of preventive care.
• Nutrition Program Dietary guidance and nutritional counseling services to support patient health and wellness.
• Emergency Clinics After-hours urgent care clinics available Monday to Thursday 5pm-8pm and Friday 1pm-4pm by same-day appointment only for non-life-threatening conditions.
• Flu and COVID Vaccination Clinics Annual vaccination clinics offering flu shots and COVID vaccines to registered patients.
• CHIME Self Check-In Program Self-service check-in kiosks and waiting room display system enabling patients to check in electronically and view estimated wait times on television displays.
• OTN Video Visits Virtual healthcare appointments conducted via the Ontario Telemedicine Network platform for remote patient consultations.
• Ocean Online Booking Online appointment scheduling platform allowing patients to book non-urgent appointments through the clinic's website.

Quantifiable outcome

• Successfully maintained operations through pandemic with ongoing COVID-19 vaccination clinics and public health guidance
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Ottawa Regional Cancer FoundationcoreStrategic or Co-development PartnerThe clinic partners with the Ottawa Regional Cancer Foundation to offer cancer coaching services to patients. Cancer coaches are regulated health professionals who help patients and families navigate cancer diagnosis, develop care plans, and improve quality of life. The service is offered free of charge (up to 5 hours per patient) through donor funding.
• Arthritis Society CanadaminorStrategic or Co-development PartnerIndividual appointments with an Arthritis Society physiotherapist are available one day per month at the CRFHT location. Patients can self-refer or obtain a physician referral.
• Dynacare Laboratory and Health Services CentrecoreTechnology or IntegrationLaboratory services located within the same building as the clinic, providing convenient blood work and diagnostic sample collection for patients.
• Children's Hospital of Eastern Ontario (CHEO)minorOthersRegional children's hospital for pediatric referrals when specialized care is needed beyond the scope of family medicine.
• Eastern Ontario Health UnitcoreOthersCoordinates public health programs including vaccination campaigns, COVID-19 testing, and health promotion initiatives. The clinic directs patients to EOHU for publicly funded immunizations.
• Prescott and Russell Community Mental Health CentrecoreStrategic or Co-development PartnerMental health services located within the same building, providing accessible psychological support and counseling services to clinic patients.
• Clarence-Rockland Imaging - YorkcoreTechnology or IntegrationMedical imaging services (X-ray, ultrasound, etc.) located within the same building, providing convenient diagnostic imaging for patients.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/RocklandDoc

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Equipe de sante familiale Clarence-Rockland Family Health Team