Pro IT

What Pro IT does

Pro IT Teenused OÜ is an Estonian privately held B2B IT services company headquartered in Tallinn with a secondary office in Rakvere. Founded in 2008-2009, the firm specializes in enterprise IT infrastructure services with a focus on WiFi and wired network design, deployment, and management; IT maintenance for workstations and servers; and event WiFi solutions. It holds Ruckus Elite Partner status and provides Ruckus-based wireless networks using access points, ZoneDirector/vSCG controllers, and the RUCKUS One management platform. Supporting technology partnerships include VMware (Solution Provider Professional and Cloud Service Provider Professional), Veeam (Silver Pro Partner and Gold Cloud Provider), Microsoft, Cisco Secure Client (VPN), and NinjaOne (RMM), enabling a managed-services stack spanning virtualization, backup, endpoint management, secure remote access, and Microsoft 365 deployments. The company is GDPR-compliant and sells exclusively through direct enterprise field sales with custom quotes.

Pro IT's customer base is concentrated in Estonia but includes international engagements. Named clients span hotels (Radisson Collection Tallinn, Sokos Hotell Viru), universities (TalTech, Tallinn University), financial services (Bigbank), logistics and port operations (Muuga Sadam / HHLA TK Estonia, Omniva), manufacturing (Rudus AS), and technology firms (Bolt, Starship, Nortal). The company manages WiFi networks supporting 10,000+ concurrent users including Bolt's global network spanning Northern Europe to South Africa, has deployed IT systems in 50+ Estonian hotels, and operates a 200-access-point network at Tallinn University supporting 2,000 simultaneous users. Revenue is generated primarily through managed-service contracts, recurring IT maintenance subscriptions, and event WiFi rentals converted to subscription/usage-based models. The company is founder/management-owned with leadership including Madis Hakkaja (CEO) and Hannes Mulla (Board Member/Business Manager); no external funding, M&A, or institutional investment is disclosed.

Name

Pro IT

Legal name

Pro IT Teenused OÜ

Website

https://proit.ee

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Pro IT Teenused OÜ is an Estonian B2B IT services company that designs, deploys, and manages enterprise WiFi networks, IT maintenance, and event connectivity. The Tallinn-headquartered Ruckus Elite Partner serves hotels, universities, financial institutions, logistics firms, and technology companies across Estonia and internationally.

Ownership category

akta.pro rank

Product category

Managed IT Infrastructure Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise Architecture & Technology Roadmapping (BPAEAAAC)

Keywords

• Enterprise WiFi networks
• Managed IT services
• IT infrastructure design
• IT maintenance contracts
• Event WiFi solutions

Headquarters

HQ city

Tallinn

HQ country

Estonia

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. IT Infrastructure Services: Design, implementation, and maintenance of enterprise WiFi networks and IT systems for business clients. Services include network engineering, hardware provisioning, and ongoing technical support.
2. IT Maintenance Contracts: Recurring maintenance services for workstations and servers with 24/7 availability
3. WiFi Equipment Rental: Rental of WiFi networks and equipment for events, converting standard products into subscription-based services

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Pro IT is an Estonian IT services company that designs, implements, and maintains enterprise WiFi and wired networks and provides IT maintenance services for workstations and servers. As a Ruckus Elite Partner, it delivers wireless network deployments, event WiFi for conferences and sports events, and 24/7 managed IT support to business clients across Estonia and internationally.

Product overview

Pro IT Teenused OÜ is an Estonian IT services company offering a unified managed services portfolio for business clients. The core offering consists of IT maintenance (IT Hooldus), enterprise network design and deployment (Võrgud), and WiFi solutions for events. As a Ruckus Elite Partner, the company leverages Ruckus access points, controllers, and RUCKUS One management platform for wireless network implementations. The services are delivered using supporting tools including NinjaOne for remote monitoring, Cisco Secure Client for VPN connectivity, VMware for virtualization, and Veeam for backup solutions. The company serves diverse sectors including hotels, universities, financial institutions, and logistics companies across Estonia and internationally.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Hooldus (IT Maintenance) Comprehensive IT maintenance service for workstations and servers, providing fast and expert support with 24/7 availability to ensure uninterrupted business operations for enterprise clients.
• Võrgud (Networks) Modern WiFi and wired network solutions designed and implemented by certified specialists for business clients, leveraging Ruckus equipment and management platforms.
• WiFi Üritustele (WiFi for Events) Fast and expert WiFi solutions for large conferences, sports events, or outdoor seminars, supporting hundreds or thousands of simultaneous users with rapid deployment and rental-based engagement.
• Ruckus Elite Partner Solutions Enterprise-grade Ruckus network equipment and solutions including access points, controllers (ZoneDirector, vSCG), and the RUCKUS One management platform for creating dependable wireless networks for business clients.

Quantifiable outcome

• WiFi networks supporting 10,000+ concurrent users including global deployments
• +2 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• Ruckus (Commscope)coreTechnology or IntegrationRuckus Elite Partner (Eliitpartner). Provides enterprise-grade wireless networking equipment and technologies including BeamFlex antenna technology. Pro IT designs, implements, and manages Ruckus-based WiFi networks for enterprise clients.
• VMwarecoreTechnology or IntegrationVMware Solution Provider Professional and Cloud Service Provider Professional Partner. Provides virtualization and cloud infrastructure solutions to enterprise clients.
• VeeamcoreTechnology or IntegrationSilver Veeam Pro Partner and Gold Veeam Cloud Provider Partner. Provides backup and data recovery solutions.
• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing solutions including Microsoft 365, Teams, Intune, and other Microsoft enterprise solutions. Referenced extensively in blog content for enterprise client implementations.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Regional players

• Microlink SIA: Latvian-headquartered IT services and managed services provider with Baltic-wide reach. Similar size, vertical exposure, and managed IT/network service offering; competes in adjacent geography rather than directly in Estonia.
• Nortal AS: Estonian-headquartered strategic IT consulting and systems integrator serving government and enterprise clients globally. Overlaps with Pro IT as an Estonian IT services firm but more focused on consulting and large-scale software programs than network/WiFi infrastructure.

Broad incumbents

• Atea ASA: Large Nordic/Baltic IT infrastructure and services provider delivering hardware, networking, and managed services across the region. Competes with Pro IT in enterprise networking rollouts but at vastly larger scale and with a much broader portfolio.
• Computacenter plc: UK-headquartered enterprise IT infrastructure provider serving European customers with networking, data center, and managed services. Comparable in delivering WiFi/network rollouts and ongoing managed support, but at significantly larger scale.
• Elisa Eesti AS: Estonian telco and IT services provider serving enterprise and consumer segments with network, cloud, and managed solutions. Comparable to Pro IT as an enterprise IT/network provider, but operating at much greater scale as part of Elisa Group.
• Telia Eesti AS: Estonian arm of Nordic telco Telia, offering connectivity, cloud, and managed IT services to enterprises. Overlaps with Pro IT in enterprise networking and managed services but as a telco-led bundle rather than a specialist.
• Bechtle AG: Major European IT systems integrator and managed services provider with strong presence in DACH and the Nordics. Comparable end-to-end IT services portfolio including networking, virtualization, and managed support, though operating at enterprise scale.

Direct peers

• Helmes AS: Estonian-headquartered IT services company offering custom software development and managed IT services to enterprise clients across the Baltics and beyond. Comparable in size, geography, and Estonian enterprise customer base, though more software-focused than Pro IT's network specialization.
• Cobalt Networks OÜ: Estonian IT services and network integration firm providing managed IT, cloud, and connectivity solutions to SMEs and enterprises in the Baltics. Directly comparable in size, Estonian market focus, and managed services/WiFi offerings.

Emerging players

• ALSO Group AG: European IT distribution and services company with growing managed services arm serving SMBs and enterprises. Comparable in reselling/integrating vendor solutions (Ruckus, Cisco, VMware) but distributed model differs from Pro IT's direct service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pro-it-o%C3%BC

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pro IT