Inspire Pharmacy

What Inspire Pharmacy does

Inspire Pharmacy, operated by U.Mir Pharma Ltd, is a UK-registered digital pharmacy founded in 2023 and headquartered in Newcastle-under-Lyme, Staffordshire. The company operates two physical pharmacy locations (Newcastle-under-Lyme and Ibstock, Leicestershire) and delivers NHS and private prescriptions nationwide through a Royal Mail Health partnership, offering free next-day delivery and same-day delivery across the Midlands. Its platform integrates directly with NHS Spine for automatic electronic prescription capture and provides a mobile application on iOS and Android for prescription management and appointment booking.

The company's core technology centers on NHS Spine interoperability for electronic prescription processing, an electronic Medication Administration Records (eMAR) system integrating with Titan, Atlas, and BD Rowa for care home and domiciliary care clients, and a multi-channel consultation platform supporting video, phone, and in-person appointments. Inspire Pharmacy offers a broad clinical consultation suite spanning 38 appointment types, including Pharmacy First services, blood testing, vaccinations, ear microsuction, women's and men's health, and specialist treatments. The company holds a distinctive regulatory position as one of only two UK pharmacies licensed to dispense ketamine for medical use and operates a flagship dispensing partnership with Curaleaf Clinic for medical cannabis prescriptions.

Revenue is generated through NHS prescription dispensing (regulated fees), private prescription dispensing (transaction-based), and fee-based clinical consultation services including NHS Pharmacy First claims and specialty dispensing. Customer segments span individuals receiving repeat prescriptions, prescribing partners (private GPs and clinics including Curaleaf and Owain Winfield & Associates), care homes and domiciliary care providers (enterprise with eMAR integration and dedicated account management), family carers, and employee health providers.

Name

Inspire Pharmacy

Legal name

U.Mir Pharma Ltd

Website

https://inspirepharmacy.co.uk

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Inspire Pharmacy is a UK digital pharmacy founded in 2023 that dispenses NHS and private prescriptions nationwide via Royal Mail Health, operates two physical pharmacy locations in the Midlands, and holds one of only two UK licenses to dispense medical ketamine.

Ownership category

akta.pro rank

Product category

Online Pharmacy Services

NAICS

Pharmacies and Drug Retailers (456110), Pharmacies and Drug Retailers (45611)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Health & Pharmacy Omnichannel (CRAFAEAK)

akta.pro secondary industries

Cannabis Dispensary + Pharmacy/Clinical Model (Patient Services) (CRANAFAI), Injectables & Specialty Medication Support (e.g., insulin, biologics) (HSABALAG), Medication Education, Counseling & Side-Effect Monitoring (HSABALAJ)

Keywords

• Online pharmacy services
• Prescription delivery
• Clinical consultations
• NHS prescriptions
• Specialty pharmacy

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. NHS Prescription Dispensing: Dispensing NHS prescriptions with standard NHS prescription charges applying. The pharmacy operates as an NHS registered pharmacy and processes prescriptions through the NHS Electronic Prescription Service.
2. Private Prescription Dispensing: Dispensing private prescriptions from private GPs, clinics, and healthcare providers including medical cannabis and ketamine treatments. Delivery charges may apply for private prescriptions depending on delivery method selected.
3. Clinical Consultation Services: Fee-based clinical consultations for Pharmacy First services (NHS-funded), blood testing, vaccinations, and specialist treatments including ear microsuction, medical cannabis, and ketamine therapy.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Inspire Pharmacy is a UK digital pharmacy that dispenses NHS and private prescriptions and delivers them direct to patients' doors, supported by pharmacist-led clinical consultations (in-person, phone and video) and an iOS/Android app. It operates two physical pharmacies (Newcastle-under-Lyme and Ibstock) and provides specialist dispensing including medical cannabis (via Curaleaf Clinic) and ketamine (one of only two UK-licensed dispensers). It also serves care homes and domiciliary care providers with eMAR-integrated medication management.

Product overview

Inspire Pharmacy is a digital pharmacy operating as a single unified online platform offering prescription delivery and clinical services. The core product is the Prescription Delivery Service, which integrates with the Clinical Consultation Service and Pharmacy Consultations suite. The platform also connects to specialist services including Medical Cannabis Prescriptions (via Curaleaf Clinic partnership) and Ketamine Dispensing (via Owain Winfield & Associates partnership). Sector-specific solutions — Care Home Pharmacy Solutions, Domiciliary Care Pharmacy Solutions, and Home Care Pharmacy Solutions — serve care homes, domiciliary carers, and individuals receiving care respectively. All services are supported by a mobile app for iOS and Android. The company operates two physical pharmacy locations in Newcastle-under-Lyme and Ibstock (Leicester) for in-person appointments.

Differentiator

Problem solved

Functional benefit

Products and services

• Prescription Delivery Service Online prescription management and free door-to-door delivery for NHS and private prescriptions, with automatic repeat refills and same-day/next-day delivery options across the UK.
• Clinical Consultation Service Pharmacist-led clinical consultations available via video call, phone, or in-person at Newcastle-under-Lyme and Ibstock pharmacies, covering diagnosis, prescriptions and health advice across 38 appointment types.
• Emergency Prescription Supply Urgent prescription service for patients who have run out of regular medication, available when GP surgeries are closed via phone, video or in-person consultation.
• Pharmacy First NHS-funded service enabling pharmacists to assess and prescribe treatment for common conditions including UTIs, impetigo, ear infections, shingles, sinusitis, sore throat and infected insect bites without a GP visit.
• Medical Cannabis Prescriptions Medical cannabis dispensing in partnership with Curaleaf Clinic (the UK's first CQC-approved medical cannabis clinic), covering chronic pain, anxiety, PTSD, insomnia, MS, epilepsy, migraines and inflammatory conditions.
• Ketamine Dispensing Specialist ketamine dispensing service (one of only two UK-licensed pharmacies) in partnership with Owain Winfield & Associates, for treatment-resistant depression, PTSD and other mental health conditions, dispensed as lozenges, oral suspension, nasal spray or injection.
• Blood Testing Service Finger-prick and venous blood testing for conditions including diabetes, iron levels, vitamin D, heart health, fertility and inflammatory markers, with results sent to the patient or explained by a pharmacist.
• Vaccinations and Travel Health Range of vaccinations including COVID-19, flu, meningococcal ACWY, plus travel health services covering altitude sickness, malaria prevention and jet lag treatment.
• Women's Health Services Women's health consultations covering contraceptive pill supply, emergency hormonal contraception, period delay treatment, urinary tract infections (Pharmacy First) and weight management.
• Men's Health Services Men's health consultations covering erectile dysfunction treatment.
• Ear Wax Removal (Microsuction) Ear wax removal service using gentle suction technique, performed by trained pharmacists for symptoms including hearing loss, earache, tinnitus and blocked ears.
• Care Home Pharmacy Solutions Specialist medication management service for care homes using an eMAR system (Atlas), with same-day delivery timed for the 3pm care round, staff training and GP liaison.
• Domiciliary Care Pharmacy Solutions Medication management for domiciliary care providers using eMAR systems (Titan, Atlas, BD Rowa), with regular medication deliveries and staff training on medication administration.
• Home Care Pharmacy Solutions Prescription delivery and management services for individuals receiving home care and their carers, with same-day delivery and direct pharmacist support.
• Inspire Pharmacy Mobile App Mobile application available on iOS and Android enabling patients to order repeat prescriptions, book consultation appointments and manage their pharmacy account.

Quantifiable outcome

• Deliveries arranged at least 5 days before medication runs out
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core, flagship and minor.

• Royal Mail HealthcoreChannel Partner/ Reseller/ DistributorDelivery partnership for secure, tracked prescription delivery across the UK. Royal Mail Health handles prescription delivery nationwide, enabling free next-day delivery for NHS patients and same-day delivery in local areas.
• Curaleaf ClinicflagshipStrategic or Co-development PartnerCuraleaf is the UK's first medical cannabis clinic approved and regulated by the Care Quality Commission (CQC). Inspire Pharmacy serves as their dispensing partner, preparing and delivering medical cannabis prescriptions to patients nationwide.
• Owain Winfield & AssociatescoreStrategic or Co-development PartnerProvider of ketamine-assisted psychotherapy (KAP) integrating ketamine within structured therapeutic framework. Inspire Pharmacy is one of only two UK pharmacies licensed to dispense ketamine, handling preparation and secure delivery of prescriptions.
• NHS SpinecoreTechnology or IntegrationIntegration with NHS digital infrastructure to access electronic prescriptions, patient records, and process NHS prescriptions automatically through the Electronic Prescription Service.
• Keele UniversityminorStrategic or Co-development PartnerInspire Pharmacy serves as approved teaching practice for Keele University MPharm students, providing supervised community pharmacy placements for years 2-5 students.
• Cannabis Industry CouncilminorOthersIndustry membership organization for medical cannabis companies in the UK. Inspire Pharmacy is a member demonstrating commitment to industry standards.
• Medical Cannabis Clinicians SocietyminorOthersProfessional society for medical cannabis prescribers and clinicians. Membership supports Inspire Pharmacy's medical cannabis dispensing services.
• Royal Pharmaceutical SocietyminorOthersProfessional body representing pharmacists in the UK. Membership demonstrates professional standards and commitment to pharmacy best practices.
• Titan, Atlas and BD Rowa (eMAR Systems)coreTechnology or IntegrationElectronic Medication Administration Records (eMAR) systems used for care homes and domiciliary care clients to manage medication administration digitally and coordinate with Inspire Pharmacy's prescription deliveries.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• IPS Pharma: UK-based specials and medical cannabis dispensing pharmacy; directly comparable on the specialty/cannabis pharmacy side of Inspire's business that is served through the Curaleaf Clinic partnership.
• Pharmacy2U: UK's largest NHS-approved online pharmacy dispensing prescriptions nationwide via app and home delivery; the most direct head-to-head competitor to Inspire's core NHS digital pharmacy proposition.
• LloydsDirect (formerly Echo): LloydsPharmacy's online repeat-prescription service offering NHS EPS dispensing with app-based ordering and free home delivery; competes directly with Inspire for digitally native NHS patients.
• PillTime: UK online pharmacy focused on pouched repeat prescription delivery for NHS patients, with similar app-based ordering and home delivery mechanics to Inspire.
• Chemist4U: UK online pharmacy offering NHS prescription delivery alongside OTC and pharmacy retail; closely comparable business model and target audience to Inspire Pharmacy.
• Theros Pharma: UK medical cannabis dispensing pharmacy serving clinics and patients; comparable specialty pharmacy peer in the same emerging vertical Inspire accesses via Curaleaf.

Broad incumbents

• Superdrug Online Pharmacy: National high-street retailer with an online pharmacy offering NHS prescriptions and clinical services; comparable on retail pharmacy and digital channels though broader portfolio.
• Well Pharmacy: One of the UK's largest pharmacy chains with online services and dedicated care home/domiciliary pharmacy offerings, overlapping with Inspire's care home channel and NHS dispensing business.
• Boots Online Pharmacy: High-street pharmacy giant with a national online pharmacy and home delivery service; broader portfolio but directly competes for NHS and private prescription volume.

Emerging players

• Glass Pharms: UK-focused medical cannabis producer and pharmacy player building supply and dispensing infrastructure for UK clinics; adjacent peer in the same emerging UK medical cannabis value chain.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/100057487687650
• Xx.com/inspirepharmacy
• LinkedInlinkedin.com/company/inspire-pharmacy

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inspire Pharmacy