iQuTech

What iQuTech does

iQuTech is a privately held, founder-owned returns management and circular-economy services company headquartered in Limerick, Ireland, founded in 2009 by John Kennedy and Mark O'Sullivan. The firm provides end-to-end reverse-logistics and product-life-extension services — pre-sales technical assembly and configuration, after-sales warranty and out-of-warranty repair, refurbishment via a repair-to-pool model, on-site verification, and end-of-life component harvesting and material recovery — to enterprise customers across consumer electronics, telecoms, automotive, electronics manufacturing, and emerging future-mobility verticals. Operations are delivered through three European service hubs in Ireland (Annacotty, processing over 80,000 parts per month), Poland (Lodz), and Czechia (Pardubice), reaching four additional European countries.

The core technology layer is a proprietary Returns Management Services Software covering after-sales support, reverse logistics, depot repair, field service monitoring, and supplier quality, complemented by a Quality Escapes Management Software reported to reduce quality-related issues by 78%. iQuTech has formalized a digital integration partnership with Blocworx to consolidate returns workflows, and is extending the platform into adjacent sustainability offerings including EV battery repurposing (converting batteries at SOH ~70-80% into second-life storage, e-bike, and portable power applications) and a planned Ireland-first Black Mass EV battery recycling centre. The company is ISO9001-certified, compliant with the EU Waste Framework Directive and REACH/RoHS, and operates as a fully carbon-negative business.

Revenue is generated through a mix of managed services contracts with major OEMs, professional services for pre-sales assembly and repair-to-pool, transaction fees on end-of-life material recovery, and recurring software subscriptions for the RMA and quality modules. Pricing is bespoke and contract-driven, with no public rate card. The go-to-market is enterprise field sales targeting top OEMs — iQuTech states it works with 13 of the top OEMs in Europe, including 4 of the world's leading OEMs — supported by case-study content marketing, LinkedIn presence, and award-led positioning (RDS Circular Economy Awards 2025 SME Winner). The company is self-funded with no disclosed external investment rounds, and operates with a lean team (11–50 employees) distributed across headquarters and regional hubs.

Name

iQuTech

Legal name

Iqutech

Website

https://iqutech.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

iQuTech is a privately held Irish circular-economy services firm that provides returns management, depot repair, refurbishment, end-of-life recovery, and proprietary RMA software to enterprise OEMs, telecoms, automotive, and future-mobility clients across Ireland, Poland, and Czechia.

Ownership category

akta.pro rank

Product category

Returns Management Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210), Electronic and Precision Equipment Repair and Maintenance (81121), Waste Management and Remediation Services (562), Business Support Services (5614)

SIC

Services-Facilities Support Management Services (8744), Misc Industrial & Commercial Machinery & Equipment (3590), Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYEUAIANAC

Reuse & Resale / Recommerce Operations

Energy, Utilities & Environment/Environmental Services (Waste Management, Recycling & Remediation)/Resource Recovery & Circular Economy Services (Reuse, Take-back, Refurbishment)

SECONDARYEUAIANAD

Asset Recovery, Surplus & Decommissioning Services

Energy, Utilities & Environment/Environmental Services (Waste Management, Recycling & Remediation)/Resource Recovery & Circular Economy Services (Reuse, Take-back, Refurbishment)

SECONDARYBPALAIAI

Enterprise Hardware Recycling (Servers, Storage, Networking)

Business & Public Services/Waste Management & Remediation Services/Electronic Waste (E-waste) Recycling & IT Asset Disposition (ITAD)

SECONDARYBPAEAOAF

IT Asset Lifecycle Services (Procure-to-Retire)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Asset Management & Software Licensing Services

Keywords

• Returns management services
• RMA software platform
• Electronics refurbishment
• Circular economy solutions
• Reverse logistics services

Headquarters

HQ city

Limerick

HQ country

Ireland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Returns Management Services: End-to-end RMA solutions including testing, repair, refurbishment, and remanufacturing of returned products. Services are provided to major corporations on a contractual basis.
2. Repair-to-Pool Services: Innovative model where repaired products are returned to a shared pool for rapid replacement, generating cost savings for clients and recurring service revenue.
3. Pre-Sales Support Services: Technical assembly, configuration, storage, and distribution services for manufacturers. Handles over 80,000 parts monthly through secure storage and inventory systems.
4. End-of-Life Solutions: Product recovery, component harvesting, material recovery, and responsible disposal services. Focuses on maximizing value recovery from end-of-life products.
5. Software Solutions: Custom software solutions for sustainability and quality management goals, including RMA software and Quality Escapes Management systems.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

iQuTech delivers managed returns management, depot repair, refurbishment, and remanufacturing services for electronics OEMs and telecoms companies, providing both on-site services and facility-based processing through its Limerick facility handling over 80,000 parts per month. The offering is anchored by three service pillars (Pre-Sales Support, After-Sales Support, Product End-of-Life Support) and a proprietary Repair-to-Pool model that returns refurbished products into a shared pool for rapid client replacement.

Product overview

iQuTech operates as Ireland's leading telecoms returns management company offering a unified portfolio of hardware services and proprietary software solutions. The core offering comprises three integrated service pillars: Pre-Sales Support (technical assembly, logistics, and distribution), After-Sales Support (warranty repairs, refurbishment, repair-to-pool), and Product End-of-Life Support (recovery, harvesting, and material recycling). These hardware services are complemented by two software modules: Returns Management Services Software (for in-house RMA procedure management) and Quality Escapes Management Software (for manufacturing quality control). The company also offers specialized battery solutions including EV battery repurposing and the planned Black Mass Recovery Process for establishing Ireland's first EV battery recycling centre.

Differentiator

Problem solved

Functional benefit

Products and services

• Pre-Sales Support Technical assembly, configuration, quality control, packaging, storage, and European distribution services for OEMs and future mobility manufacturers, handling over 80,000 parts per month through secure storage and inventory systems.
• After-Sales Support Warranty and out-of-warranty repairs, depot repair, rapid product replacement and refurbishment, on-site verification testing, end-user support, repair-to-pool product swap, and full reverse logistics management.
• Product End-of-Life Support Comprehensive end-of-life solutions including product recovery, piece-part harvesting, material recovery, component assessment, refurbishment, and responsible disposal ensuring environmental compliance with EU Waste Framework Directive.
• Returns Management Services Software Bespoke software management system enabling clients to manage RMA procedures in-house, covering after-sales support, reverse logistics, depot repair, field service monitoring, and supplier quality.
• Quality Escapes Management Software Manufacturing quality management software documented to reduce quality-related issues by 78%, replacing paper-based quality management with digital product recalls and quality verifications.
• EV Battery Repurposing Second-life battery solutions repurposing end-of-first-life lithium-ion batteries (SOH approximately 70-80%) into energy storage systems, electric bikes, and portable power stations.

Quantifiable outcome

• 100% of all materials returned are reused by customers with Iqutech's help
• +3 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and support.

• BlocworxcoreTechnology or IntegrationIqutech works in close partnership with Blocworx to manage returns processes digitally. This collaboration reduces reliance on multiple software solutions and optimizes operational efficiency through streamlined digital returns management.
• Enterprise IrelandsupportOthersEnterprise Ireland is featured as a supporting organization on Iqutech's website, indicating a relationship as a state-funded development agency supporting Irish businesses.
• CirculeiresupportOthersCirculeire is featured as a supporting organization, indicating membership or partnership in the Irish circular economy network focused on plastics and resource efficiency.
• Next Level SkillnetsupportOthersNext Level Skillnet is featured as a supporting organization, indicating partnership with the Irish skills and training network for enterprise upskilling.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Re-Teck: Global ITAD and reverse-logistics provider specialising in electronics recovery, refurbishment, and resale. Directly comparable in scope to iQuTech's enterprise hardware recycling and reuse operations but operating globally.
• Ingram Micro Lifecycle Services: Large-scale IT asset disposition (ITAD), refurbishment, and reverse-logistics arm of Ingram Micro. Overlaps with iQuTech's e-waste, refurbishment, and enterprise hardware recovery services, but operates at much larger scale across multiple geographies.
• Sims Lifecycle Services: Global ITAD and electronics recycling business unit of Sims Metal Management. Provides asset recovery, data destruction, and refurbishment comparable to iQuTech's end-of-life and enterprise hardware recovery offerings.
• Iron Mountain: Global information management company with a substantial ITAD and asset disposition business. Comparable to iQuTech in enterprise hardware end-of-life, secure data destruction, and lifecycle services, though at a vastly larger scale.

Direct peers

• Anecto: Ireland-based electronics testing, qualification, and remediation services provider. Operates in the same Irish ecosystem as iQuTech and is listed as a partner/customer, offering comparable electronics testing and refurbishment services.
• Tier1 Project: Returns management and reverse-logistics company providing depot repair, refurbishment, and grading services for OEMs. Closely comparable to iQuTech's core RMA and refurbishment operating model.
• Riverwood Solutions: Reverse-logistics and aftermarket services provider focused on consumer electronics OEMs. Highly comparable in service portfolio, including returns management, repair, and refurbishment at scale.
• Eurocept: Dutch-based returns management and reverse-logistics specialist serving European OEMs. Directly comparable to iQuTech in depot repair, RMA, and after-sales services for enterprise hardware customers across Europe.

Emerging players

• Redwood Materials: US-based leader in lithium-ion battery recycling and second-life repurposing. The most direct emerging peer to iQuTech's planned Black Mass recycling centre and EV battery repurposing line, though at a much larger and better-capitalised scale.
• Li-Cycle: Public lithium-ion battery resource recovery company using a 'spoke and hub' model including Black Mass production. Highly comparable to iQuTech's planned Black Mass Recovery Process and second-life battery strategy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/iQuTech
• LinkedInlinkedin.com/company/iqutech

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iQuTech