Emel

Name

Emel

Legal name

Empresa Municipal de Mobilidade e Estacionamento de Lisboa, E.M. S.A.

Website

https://emel.pt

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Urban Parking and Mobility Management

NAICS

Parking Lots and Garages (81293), Parking Lots and Garages (812930)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

On-Street Parking Operations & Curbside Management (Meters, Permits, Loading Zones) (TLAJAIAA)

Keywords

• Urban parking management
• Parking permits and stickers
• Mobile parking payment
• Restricted traffic zone access
• Municipal mobility services

Headquarters

HQ city

Lisboa

HQ country

Portugal

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. On-street Parking Fees: Revenue from tariffed parking zones in Lisbon, categorized by color zones (Preta, Castanha, Vermelha, Amarela, Verde) with hourly or daily rates.
2. Parking Lot Operations: Revenue from EMEL-managed parking lots including rotation parking, subscription-based monthly plans, and resident-specific lots.
3. Resident Sticker Fees: Fees from resident parking permits - first sticker free, second at €54/year, third at €132/year.
4. Vehicle Blocking and Removal Fees: Fees for vehicle blocking (€51-€168 depending on vehicle type), removal (€111-€210), and daily deposit storage (€22-€51).
5. Street Occupation Fees: Fees charged for occupation of public parking spaces by businesses with municipal licenses, based on zone tariff rates.
6. Bicipark Subscriptions: Monthly passes for secure bicycle parking in EMEL parking facilities.

Pricing tiers

Distribution channels5 records

Marketing channels5 records

Core offering

EMEL manages on-street and off-street parking across Lisbon, operating over 50 parking facilities and tariffed street zones. It provides the ePark mobile application for cashless parking payment, issues residential and business parking permits (dísticos), and controls vehicle access to four historic districts via automated bollards and ANPR/camera systems. The company also co-manages the GIRA public bicycle-sharing system, the Bicipark secure bicycle parking network, and supports the LEVE electric mobility program as part of Lisbon's integrated urban mobility strategy.

Product overview

EMEL (Empresa Municipal de Mobilidade e Estacionamento de Lisboa) operates as a multi-product urban mobility and parking management platform. Its core offerings center on parking services: on-street parking via tariffed zones (color-coded by pricing: green, yellow, red, brown, black) and off-street parking through a network of over 30 EMEL-managed car parks (categorized as rotation, discouraging, and residential). Key digital products include the ePark mobile app for remote parking payment and the Meu Perfil EMEL online portal for service management. EMEL also issues various parking permits (stickers/dísticos) including resident, business, green, large family, informal caregiver, temporary resident, and substitute permits. Additional mobility products encompass Bicipark (secure bicycle parking), Avença R 24 and Avença Noturna (monthly car park subscriptions), and Historic District access control systems using automated bollards and smart card readers. EMEL also co-manages the GIRA bicycle-sharing network and supports the LEVE electric mobility initiative. The company is structured as a single municipal enterprise rather than a platform-plus-modules architecture.

Differentiator

Problem solved

Functional benefit

Products and services

• ePark Mobile Application Mobile application for parking payment via smartphone, allowing users to pay for parking remotely, extend parking time, and stop the timer when returning to the vehicle. Available on iOS, Android, and Windows.
• ePark Empresas Corporate version of the ePark app enabling companies to manage parking payments for fleet vehicles with centralized billing and multiple vehicle management capabilities.
• Dístico de Residente (Resident Parking Permit) Annual resident parking permit (sticker) that allows Lisbon residents to park in designated zones near their registered address. First vehicle is free; second and third vehicles incur annual fees.
• Dístico de Empresa (Business Parking Permit) Business parking permit for commercial establishments within EMEL tariff zones, allowing commercial vehicles to park in resident zones for up to 1 hour 30 minutes.
• Dístico Verde (Green Parking Permit) Parking permit for fully electric vehicles providing parking benefits in EMEL zones upon presentation of vehicle documentation proving electric-only propulsion.
• Dístico de Família Numerosa (Large Family Permit) Free large family parking permit associated with resident stickers, granting access to a reserved signed parking space near the family's residence. Limited to families with at least 3 minors under 18.
• Dístico de Cuidador Informal (Informal Caregiver Permit) Free parking permit allowing the registered vehicle of an informal caregiver to park in resident zones for up to 3 consecutive hours per day, in the care recipient's zone and an adjacent zone.
• Dístico de Residente Temporário (Temporary Resident Permit) Parking permit for persons with temporary residence in Lisbon (e.g., students, temporary workers), subject to documentation proving temporary domicile.
• Dístico de Substituição (Substitute Parking Permit) Free substitute parking permit for vehicles temporarily replacing a vehicle with an active resident sticker (e.g., during repair). Valid up to 60 days.
• Avença R 24 Monthly subscription exclusive to Lisbon residents providing guaranteed 24-hour parking in an EMEL car park within the resident's area. Requires suspension of the first resident sticker; subject to waiting list.
• Avença Noturna Nighttime parking subscription allowing a light vehicle to park in participating EMEL car parks at night (18:00 to 10:00 on weekdays) and all day on weekends and public holidays.
• Estacionamento Noturno Gratuito (Free Nighttime Parking) Free nighttime parking program at six LIDL-managed EMEL car parks (Belenenses, Av. Infante D. Henrique, Olivais, Carnide, Laranjeiras, Xabregas) between 21:00 and 08:30 for holders of a Night Parking Card.
• Bicipark Secure enclosed bicycle parking service at 14 EMEL car parks across Lisbon, accessible via Navegante card activation with 30-day passes for the full network of over 200 bicycle spaces.
• Parques Navegante EMEL car parks offering various subscription types (daily, monthly) with pricing advantages for public transport pass holders.
• Bairros Históricos - Zonas de Acesso Condicionado (Historic District Access Control) 24/7 vehicle access control system for Lisbon's four historic districts (Bairro Alto, Alfama, Santa Catarina/Bica, Castelo) using automated retractable bollards, ANPR cameras, Viva Viagem card readers, and Via Verde identifiers.
• Cartão Visitante - Bairros Históricos (Visitor Card) Visitor access card for Historic Districts allowing temporary access for visitors to designated areas, complementing resident, business, and garage access permits.
• Acesso a Garagem - Bairros Históricos (Garage Access) Garage access identifier for Historic Districts allowing circulation (not parking) within restricted zones for persons with registered garage spaces, for loading/unloading or passenger drop-off.
• Cargas e Descargas - Bairros Históricos (Loading/Unloading Access) Loading and unloading access permit for Historic Districts, enabling commercial vehicles to access restricted areas for cargo operations.
• Parque das Nações - Zonas de Acesso Condicionado Vehicle access control system for the Parque das Nações district, managing automobile access in the area under EMEL's jurisdiction.
• GIRA - Bicicletas de Lisboa (Public Bicycle Sharing) Lisbon's public electric and regular bicycle sharing service, co-managed by EMEL, with docking stations across the city. Includes the GIRA NAVEGANTE integrated pass combining cycling with public transport.
• LEVE - Mobilidade Elétrica de Lisboa (Electric Mobility) Electric mobility initiative in Lisbon, supported by EMEL, promoting electric vehicles and charging infrastructure as part of sustainable urban mobility projects.
• Meu Perfil EMEL (Online Customer Portal) Online self-service portal (meuperfil.emel.pt) for managing EMEL services, including resident sticker requests, parking occupation requests, fine payments, vehicle unblocking requests, and vehicle tracking.

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Câmara Municipal de Lisboa (Lisbon City Council)coreOthersThe Municipality of Lisbon is the sole shareholder of EMEL and delegates parking enforcement and mobility management authority to the company. EMEL applies the Municipal Parking and Stopping Regulations under this delegation of powers.
• LIDL PortugalminorStrategic or Co-development PartnerEMEL manages parking operations at 6 LIDL supermarket locations (Belenenses, Av. Infante D. Henrique, Olivais, Carnide, Laranjeiras, Xabregas). Stores offer 90 minutes free parking with purchase.
• GIRA - Bicicletas de LisboacoreStrategic or Co-development PartnerGIRA is Lisbon's public bicycle sharing system operated by EMEL. EMEL promotes GIRA as part of its integrated urban mobility strategy, including the GIRA NAVEGANTE pass for residents.
• Centro de Arbitragem de Conflitos de Consumo de LisboaminorOthersEMEL is a member of the Lisbon Consumer Dispute Arbitration Center, providing an alternative dispute resolution mechanism for consumers.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Customer concentration

• LinkedInlinkedin.com/company/emelmobilidade
• Instagraminstagram.com/emel_mobilidade

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emel