The Bridge Over Troubled Waters

What The Bridge Over Troubled Waters does

The Bridge Over Troubled Waters, Inc. is a 501(c)(3) nonprofit crisis center established in 1978 in Pasadena, Texas, providing comprehensive trauma-informed services to survivors of domestic violence, sexual assault, human trafficking, and homelessness in the Greater Houston area. Operations span two physical sites — the Pasadena headquarters at 3811 Allen Genoa Road (the only site with an emergency shelter) and a Baytown office at 8203 John Martin Road — supplemented by a 24/7 crisis hotline (713-473-2801), 24-hour website chat, hospital and court accompaniments, case management, counseling, parenting classes, life-skills training, and community education/prevention workshops. A NAEYC-accredited children's program, The Bridge for Kids, delivers trauma-informed care to dependents of survivors from birth through age 18.

The organization runs no proprietary technology platform; delivery infrastructure is conventional nonprofit tooling — WordPress website, Blackbaud donation processing, social channels, and phone-based crisis lines. It was the first domestic and sexual violence crisis center in Texas to operate an onsite 24/7 sexual assault forensic exam room and has served more than 20,000 survivors per year over its 46+ year history. Governance is provided by an Executive Director (Olivia Rivers), a full program director bench (Operations, HR, Finance, Shelter, Advocacy, Counseling & Therapy, Children/Housing/Intervention, Engagement & Advancement, Communications), an Executive Board of Directors, and a broader Board of Directors drawn from regional institutions.

The business model is donation- and grant-funded philanthropy: services are free to survivors, and revenue is sourced from individual donations, corporate sponsors, government and private grants, events (Annual Gala, Feel Good Fest, Purple Paws for a Cause, Voices of Resilience, Fashion Show, restaurant fundraisers), and ongoing community partnerships with United Way of Greater Houston, the City of Pasadena, Harris County, and the Harris County Domestic Violence Coordinating Council. Customer segments served are domestic violence survivors (primary), sexual assault survivors (primary), human trafficking survivors, children of survivors, teens/young adults in or at risk of dating violence, and community organizations/schools receiving prevention education.

Name

The Bridge Over Troubled Waters

Legal name

The Bridge Over Troubled Waters, Inc.

Website

https://tbotw.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

51–100 employees

Short description

The Bridge Over Troubled Waters is a 501(c)(3) nonprofit crisis center founded in 1978 in Pasadena, Texas, providing free 24/7 domestic and sexual violence intervention, emergency shelter, counseling, forensic exams, and prevention education to survivors across the Greater Houston area.

Ownership category

akta.pro rank

Headquarters

HQ city

Pasadena

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Grants: The organization operates as a 501(c)(3) nonprofit receiving funding from individual donations, corporate sponsors, and government/private grants to sustain free services for domestic and sexual violence survivors.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

The Bridge Over Troubled Waters is a 501(c)(3) nonprofit crisis center that delivers free, trauma-informed services to survivors of domestic violence, sexual assault, human trafficking, and homelessness. Core offerings include a 24/7 crisis hotline, emergency shelter, onsite sexual assault forensic exams, safety planning, counseling, case management, hospital and court advocacy, licensed childcare, parenting classes, and community education and prevention workshops. All services are provided at no cost and funded through donations and grants.

Product overview

The Bridge Over Troubled Waters is a comprehensive domestic and sexual violence crisis center established in 1978 in Pasadena, Texas, offering a unified suite of trauma-informed services for survivors. The organization provides 24/7 crisis intervention through its hotline and online chat, emergency shelter, safety planning, counseling, support groups, case management, and practical life skills training. The Bridge for Kids is a NAEYC-accredited children's program offering childcare and developmental services for families in their programs. Community education is delivered through workshops and trainings on topics including Domestic Violence 101, Sexual Violence 101, Healthy Relationships, Teen Dating Violence, and Primary Prevention. All services are provided at no cost to survivors.

Differentiator

Problem solved

Functional benefit

Brands

• The Bridge for Kids: Children's program providing holistic approach to trauma-informed services to all families with children ages birth to 18 years participating in any of the organization's programs. The childcare learning center is N.A.E.Y.C. accredited.

Products and services

• 24/7 Crisis Hotline
• Emergency Shelter
• Sexual Assault Forensic Exams Room
• Safety Planning
• Case Management
• Hospital and Court Accompaniments
• Counseling and Support Groups
• Parenting Classes
• Money Management and Life Skills
• Housing Assessments
• The Bridge for Kids
• Online Chat Support
• Education and Prevention Workshops

Quantifiable outcome

• Serves 20,000+ survivors annually
• +1 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• United Way of Greater HoustoncoreStrategic or Co-development PartnerCommunity partner of United Way of Greater Houston. The Bridge participates in United Way initiatives and receives support through this partnership.
• United Way of Greater Baytown AreacoreStrategic or Co-development PartnerListed as a proud partner, community collaboration through United Way network.
• City of PasadenaminorStrategic or Co-development PartnerMunicipal partner for community services and domestic violence awareness initiatives.
• Harris CountyminorStrategic or Co-development PartnerCounty government partner for domestic violence prevention and survivor services.
• Harris County Domestic Violence Coordinating CouncilminorStrategic or Co-development PartnerCollaborative partner in coordinating domestic violence response and services in Harris County.
• MOTU StopminorGTM or Marketing PartnerEvent sponsor for Domestic Violence Awareness Month activities, providing support for community events.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Star of Hope Mission: Houston-area faith-based nonprofit providing emergency shelter and supportive services for homeless individuals and families, including DV survivors. Operates in the same region with overlapping emergency-shelter services but broader homelessness mission.
• Catholic Charities of the Archdiocese of Galveston-Houston: Regional social services provider operating in the Greater Houston area with case management, counseling, and family support services for vulnerable populations including DV survivors. Comparable target market and region.

Direct peers

• The Safe Alliance: Texas-based nonprofit providing domestic violence, sexual assault, and child abuse services, including shelter, forensic interviews, and counseling across Central Texas. Comparable in scope, target population, and Texas footprint to The Bridge.
• Houston Area Women's Center: Houston-based nonprofit providing domestic violence, sexual assault, and survivor services including shelter, counseling, and advocacy in the same Greater Houston market as The Bridge. Directly comparable in mission, service mix, and target population.
• YWCA Houston Area: Houston-area chapter of the national YWCA network providing DV/SA crisis services, shelter, and advocacy for survivors. Overlaps directly with The Bridge on service lines and serves the same regional survivor base.
• The Women's Home: Houston-area nonprofit supporting women and families affected by domestic violence, homelessness, and mental health through residential programs and counseling. Comparable service breadth and regional footprint to The Bridge.
• Family Time Crisis and Counseling Center: Humble, Texas-based nonprofit operating a DV/SA crisis hotline, emergency shelter, and counseling services in the Greater Houston region. Directly comparable community-based service model and regional footprint.

Broad incumbents

• National Domestic Violence Hotline: Nationally operated 24/7 DV crisis hotline and resource hub serving all U.S. survivors. Operates at a broader scale than The Bridge but addresses the same DV crisis intervention use case.
• RAINN (Rape, Abuse & Incest National Network): National anti-sexual violence organization operating the National Sexual Assault Hotline and supporting a network of local providers. Operates at a national, broader scale while addressing the same survivor population and crisis-support domain as The Bridge's sexual assault program.

Others

• NNEDV (National Network to End Domestic Violence): National membership and advocacy organization for U.S. domestic violence programs and coalitions. Adjacent comparator shaping funding and policy for state-level DV organizations such as The Bridge.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TheBridgeOverTroubledWaters
• LinkedInlinkedin.com/company/tbotw/about/?viewAsMember=true
• Xx.com/TheBridge_OTW

Revenue estimate

Valuation estimate

Number of profiles

Profiles25 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Bridge Over Troubled Waters