Catholic Charities Diocese of Charlotte

What Catholic Charities Diocese of Charlotte does

Catholic Charities Diocese of Charlotte is a 501(c)(3) nonprofit social services agency (EIN 56-1058954) founded in 1948 and headquartered at 1123 S. Church Street, Charlotte, NC. It operates as an agency of the Diocese of Charlotte and a member of Catholic Charities USA, delivering a comprehensive portfolio of charitable programs across seven regional offices spanning Charlotte, Winston-Salem, Asheville, Greensboro, Lenoir, Murphy, North Wilkesboro, and Salisbury. Core services include food pantries, mental health counseling (individual, couples/family, and group therapy with sliding-fee and insurance billing in four locations plus telehealth), DOJ-accredited immigration legal services, refugee resettlement (currently paused), refugee school impact and career development programs, domestic adoption and pregnancy support, case management through the Transition Out of Poverty (TOP) program, elder ministry, supportive services for veteran families (SSVF), disaster recovery (notably Hurricane Helene), burial services, Project Safe Place youth crisis intervention, and social concerns/advocacy including CRS Rice Bowl and CCHD.

The organization reports serving 22,994 vulnerable neighbors in the prior year, with services available regardless of age, race, ethnicity, religious affiliation, or ability to pay. It holds a Platinum Seal on Candid for transparency. Revenue is generated through a multi-stream nonprofit model: individual and parish donations (online, mail, planned giving, vehicle donations via Charitable Auto Resources), sliding-fee and insurance-billed mental health counseling fees, named endowment funds, annual regional galas (Partners in Hope, Vineyard of Hope, Spirit of Hope), federal grants for refugee and veteran services, and Diocesan/CRS/CCHD program remittances. No proprietary technology platform is described; operations are delivered through in-person offices, telehealth, online appointment scheduling (PantrySoft), and parish-based community outreach.

The go-to-market motion is community-led, relying on parish networks, volunteer ambassadors, NC 211 referrals, and partner organizations for client acquisition, with event-driven fundraising in each region to cultivate donors. The strategic posture is best characterized as defensive on refugee services (paused amid federal policy shifts) and offensive on disaster recovery (expanded Helene response) and ecosystem partnerships (Forsyth Tech Stay the Course, Centralina AAA aging webinars, CLINIC immigration network).

Name

Catholic Charities Diocese of Charlotte

Legal name

Catholic Charities Diocese of Charlotte

Website

https://ccdoc.org

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

11–50 employees

Short description

Catholic Charities Diocese of Charlotte is a 501(c)(3) nonprofit social services agency of the Diocese of Charlotte, founded in 1948, operating seven regional offices across western North Carolina to deliver food assistance, mental health counseling, immigration legal services, adoption, refugee support, veteran services, and disaster recovery to vulnerable populations.

Ownership category

akta.pro rank

Product category

Human and Social Services

NAICS

Religious Organizations (813110), Civic and Social Organizations (8134), Grantmaking and Giving Services (81321)

SIC

Services-Social Services (8300)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industry

Faith-Based Healthcare Ministries (Hospitals, Clinics, Medical Missions) (BPAGAJAH)

Keywords

• Social services nonprofit
• Immigration legal services
• Mental health counseling
• Refugee resettlement services
• Food pantry assistance

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others, Infrastructure

Revenue model

1. Donations and Charitable Contributions: The organization relies primarily on donations from individuals, parishes, and organizations within the Diocese of Charlotte. Donations are accepted online, by mail, via vehicle donations (through Charitable Auto Resources), planned giving, and in-kind contributions of food, clothing, baby items, and furniture.
2. Mental Health Counseling Fees: Professional adult mental health services are provided in four locations (Charlotte, Winston-Salem, Greensboro, Asheville). Services are billed on a sliding fee scale based on income, and the program accepts health insurance where possible to cover program expenses.
3. Planned Giving and Endowments: The organization maintains multiple named endowment funds (Catholic Charities Endowment Fund, Catholic Charities Charlotte Endowment Fund, Refugee Endowment Fund, and others) to generate ongoing revenue from bequests and planned gifts for long-term programmatic support.
4. Event-Based Fundraising: Annual gala events in each region (Partners in Hope, Vineyard of Hope, Spirit of Hope) serve as fundraising vehicles with stated goals such as $360,000 for Partners in Hope, supporting programs to Strengthen Families, Build Communities, and Reduce Poverty.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Catholic Charities Diocese of Charlotte is a nonprofit social services agency that delivers a comprehensive portfolio of charitable programs to poor and vulnerable individuals and families across western and central North Carolina. Core offerings include food pantry distribution, mental health counseling, immigration legal services, refugee resettlement, domestic adoption, pregnancy support, case management through the Transition Out of Poverty (TOP) program, elder ministry, Supportive Services for Veteran Families (SSVF), disaster recovery, and burial services. These programs are funded primarily through donations, planned giving, federal/state grants, and event-based fundraising and are delivered through seven regional offices and parish-based outreach.

Product overview

Catholic Charities Diocese of Charlotte is a nonprofit social services organization operating a portfolio of distinct charitable programs and services, not a software platform or technology product. The agency offers a comprehensive suite of programs including Burial Services, Case Management (Transition Out of Poverty), Children & Youth Services (adoption, pregnancy support, Wee Care Shoppes), Disaster Recovery Aid, Elder Ministry, Food Pantry, Immigration Legal Services, Mental Health Counseling, Refugee Services, Refugee School Impact Program, Career Development/Employment Services, Supportive Services for Veteran Families (SSVF), Social Concerns & Advocacy (Catholic Campaign for Human Development, Catholic Relief Services), Stay the Course (student support), Project Safe Place, and volunteer/donation programs. These are delivered across regional offices in Charlotte, Winston-Salem, Asheville, and surrounding communities throughout western North Carolina.

Differentiator

Problem solved

Functional benefit

Products and services

• Food Pantry

Quantifiable outcome

• Served 22,994 vulnerable neighbors in the prior year
• +2 more outcomes

Named customers1 record

Segments8 records

Ideal customer profiles8 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered minor and core.

• Charitable Auto Resources (CARS)minorGTM or Marketing PartnerCatholic Charities has partnered with Charitable Auto Resources (CARS) to accept and process vehicle donations on behalf of the agency. CARS accepts cars, trucks, vans, motorcycles, boats, trailers, and RVs in almost any condition and manages the entire donation process including pickup and paperwork.
• Catholic Charities USAcoreStrategic or Co-development PartnerCatholic Charities Diocese of Charlotte is an agency of the Diocese of Charlotte and a member of Catholic Charities USA, the national Catholic charitable organization. This membership provides organizational affiliation, national standards, advocacy support, and collective identity.
• Diocese of CharlottecoreStrategic or Co-development PartnerCatholic Charities is an agency of the Diocese of Charlotte. The Diocese provides episcopal oversight, canonical authority, and integration with parish networks throughout the Diocese.
• NC 211minorGTM or Marketing PartnerCatholic Charities directs individuals seeking housing, rent, mortgage, or utilities assistance to NC 211 (dial 2-1-1 or 1-888-892-1162), the state's information and referral service. This is an ongoing referral partnership for social services intake.
• Forsyth Technical Community CollegeminorStrategic or Co-development PartnerStay the Course is a collaboration between Catholic Charities in Winston-Salem and Forsyth Technical Community College that provides comprehensive case management and support services to students to help them persist in school and obtain their degree or certificate. Catholic Charities is sanctioned by the college to support eligible students.
• Catholic Relief Services (CRS)coreStrategic or Co-development PartnerCatholic Relief Services is the official overseas relief and development agency of the U.S. Conference of Catholic Bishops. Through Catholic Charities, the CRS Rice Bowl Lenten program is promoted in parishes and schools, with 25% of funds staying local for mini-grants supporting poverty and hunger initiatives.
• Catholic Campaign for Human Development (CCHD)coreStrategic or Co-development PartnerCCHD is a program of the USCCB offered in the Diocese of Charlotte through Catholic Charities. The annual national collection distributes 75% of funds to national headquarters and 25% to the Diocese for local grants fighting poverty at the grassroots level.
• Justice for Immigrants (JFI)minorStrategic or Co-development PartnerJustice for Immigrants is a U.S. Catholic Church campaign dedicated to creating a culture of welcome for migrants. Catholic Charities participates in JFI initiatives and links to JFI Know Your Rights resources and educational campaigns.
• Centralina Area Agency on AgingminorStrategic or Co-development PartnerMargaret White, a consultant with Centralina Area Agency on Aging, co-presented the Aging with Confidence webinar series on sensory changes in aging, demonstrating a collaborative educational partnership for elder ministry programming.
• Diocese of Charlotte Finance OfficeminorOthersCRS Rice Bowl collection funds from parishes and schools are sent to the Diocese of Charlotte Finance Office, which remits funds to CRS headquarters in Baltimore, with the Diocese receiving 25% for local mini-grants.
• U.S. State Department / Federal Refugee ProgramscoreOthersCatholic Charities resettles refugees assigned through federal refugee assignment by the U.S. State Department. The organization receives federal funding and operates within federal refugee resettlement policy frameworks.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/ccdocharlotte
• Facebookfacebook.com/CatholicCharitiesDioceseofCharlotte
• LinkedInlinkedin.com/company/catholic-charities-diocese-of-charlotte
• Instagraminstagram.com/catholiccharitiesdioceseofclt
• Xx.com/CCDOC

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Catholic Charities Diocese of Charlotte