Cempa Community Care
Cempa Community Care is a Chattanooga-based nonprofit Federally Qualified Health Center providing integrated primary care, infectious disease (HIV/hepatitis), dental, pharmacy, and behavioral health services to uninsured and underserved populations in the Chattanooga metro area.
- Company typePrivate
- Founded1986
- HeadquartersChattanooga, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Cempa Community Care does
Cempa Community Care is a nonprofit Federally Qualified Health Center (FQHC) founded in 1986 and headquartered in Chattanooga, Tennessee. It provides integrated, whole-person healthcare across five core service lines: primary care, infectious disease (HIV, hepatitis C, STIs), dental care, pharmacy, and behavioral health — including mental health counseling and substance use disorder treatment under 42 CFR Part 2 protections. The organization serves predominantly uninsured, underinsured, and underserved populations in the Chattanooga metropolitan area through a network that includes a main clinic and pharmacy at 1000 East 3rd Street, a dental clinic at 1042 East 3rd Street, a behavioral health site, a walk-in clinic at the Metropolitan Ministries Impact Hub, and a mobile clinic for off-site outreach. Clinical operations are supported by standard healthcare IT infrastructure including the MyChart (OCHIN) patient portal with mobile app, the PatientConnect365 dental scheduling portal, Zultys SMS communications, and HealthMark medical records request management.
The business model is a hybrid nonprofit funding structure characteristic of U.S. FQHCs. Revenue is generated from five primary streams: federal FQHC grants and enhanced Medicaid/Medicare reimbursement, Ryan White HIV/AIDS Program funding (including 340B Drug Pricing Program pharmaceutical margins reinvested into care), pharmacy dispensing fees, commercial/Medicaid/Medicare insurance billing, and a sliding fee discount program based on federal poverty level that captures patient revenue from uninsured populations. Services are priced on a tiered sliding scale requiring annual income recertification, and CEO Dr. Shannon Burger currently serves as President of the national Ryan White Clinics for 340B Access, anchoring Cempa's role as a regional HIV/infectious disease specialty provider within the broader 340B policy ecosystem. The go-to-market is community-led: patient acquisition is driven by word-of-mouth, community events, social service referrals, and partnerships with organizations such as UTC College of Nursing, La Paz Chattanooga, and Metropolitan Ministries.
Cempa Community Care firmographics
Firmographics- Name
- Cempa Community Care
- Legal name
- Cempa Community Care
- Website
- https://cempa.org
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Cempa Community Care is a Chattanooga-based nonprofit Federally Qualified Health Center providing integrated primary care, infectious disease (HIV/hepatitis), dental, pharmacy, and behavioral health services to uninsured and underserved populations in the Chattanooga metro area.
- Ownership category
- akta.pro rank
Cempa Community Care industry classification
Industry- Product category
- Community Healthcare Services
- NAICS
- Outpatient Care Centers (6214), Ambulatory Health Care Services (621)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)
Keywords
Where Cempa Community Care is headquartered
LocationHeadquarters
- HQ city
- Chattanooga
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Cempa Community Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Federal FQHC Grants and Reimbursement: Federally Qualified Health Center receiving federal grant funding and enhanced Medicaid/Medicare reimbursement rates for providing comprehensive primary care services to underserved populations.
- Ryan White HIV/AIDS Program: Funding from the Ryan White HIV/AIDS Program for providing HIV care and treatment services, including the 340B Drug Pricing Program which allows reinvestment of pharmaceutical savings into comprehensive patient care.
- Sliding Fee Discount Program: Discount program based on income and family size for uninsured and underinsured patients, providing affordable care while generating patient revenue.
- Pharmacy Services: Full-service on-site pharmacy providing prescription medications, medication therapy management, and prescription delivery. Revenue from pharmacy dispensing fees and 340B pharmacy program.
- Commercial Insurance and Medicaid/Medicare: Billable services reimbursed through commercial insurance, Medicaid, and Medicare for eligible patients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Sliding Fee Discount Program based on federal poverty level |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Cempa Community Care product offering
Product offeringCore offering
Cempa Community Care is a federally qualified health center (FQHC) providing integrated whole-person healthcare through primary care, infectious disease (HIV, hepatitis, STI), dental, pharmacy, and behavioral health services. Services are accessible regardless of income or insurance status via a sliding fee discount program, with additional access points including a walk-in clinic at Metropolitan Ministries Impact Hub and a mobile clinic.
Product overview
Cempa Community Care is a federally qualified health center offering an integrated, whole-person approach to healthcare through multiple service lines. The organization provides Primary Care, Infectious Disease Services (including HIV and hepatitis care), Dental Services, Pharmacy Services, and Behavioral Health as its core clinical offerings. These services are delivered through a network of clinic locations in Chattanooga, TN, and supported by digital platforms including the MyChart Patient Portal for medical records and the PatientConnect365 dental portal. The organization also offers a sliding fee Discount Program to ensure affordability. Services are designed to be interconnected, with providers working as a team to deliver collaborative, well-rounded care addressing physical, mental, and emotional health needs.
Differentiator
Problem solved
Functional benefit
Brands
- Cempa Dental: Dental clinic providing cleanings, X-rays, fillings, minor oral surgery, partials, dentures, and adult & pediatric dentistry.
- Cempa Pharmacy
Products and services
- Primary Care General medical services including preventative care, routine check-ups, health screenings, and chronic illness management provided by primary care providers at Cempa's main clinic for community members regardless of insurance status.
- Infectious Disease Services Specialized care for HIV, hepatitis C, and sexually transmitted infections including testing, prevention resources like PrEP, and treatment services. Offers walk-in STI testing, unlimited HIV/Hepatitis C testing, 30-minute rapid HIV antibody test, and same-day PrEP access.
- Dental Services Comprehensive dental care including cleanings, X-rays, fillings, minor oral surgery, partials and dentures, and adult and pediatric dentistry provided at the Cempa Dental Clinic at 1042 East 3rd Street, Chattanooga.
- Pharmacy Services Full-service on-site pharmacy providing prescription medications, medication delivery, and medication therapy management, located at 1000 East 3rd Street, 3rd Floor, Chattanooga, TN. Operates under the 340B Drug Pricing Program to reinvest pharmaceutical savings into patient care.
- Behavioral Health Mental health and substance use disorder services including individual counseling, group therapy, integrated care, and care coordination with social support resources. Includes Part 2 protected substance use disorder assessment, counseling, and treatment services.
- Sliding Fee Discount Program Sliding fee discount program based on income and family size for uninsured and underinsured patients across medical, behavioral health, dental, and pharmacy services, with annual eligibility re-certification.
Companies that use Cempa Community Care
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles2 records
Cempa Community Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Cempa Community Care partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- University of Tennessee at Chattanooga College of NursingcoreEducational partnership providing hands-on learning opportunities for nursing students while delivering high-quality patient care. Cempa provides clinical training site and mentorship, while UTC provides student nurses. Awarded Outstanding Community Partner recognition in 2026 at NightinGala.
- Metropolitan Ministries Impact HubcoreWalk-in clinic partnership at the Impact Hub enabling Cempa to provide primary healthcare services to underserved populations at a central community location. Expands access to care for those in need.
- Ryan White Clinics for 340B AccesscoreNational organization of Ryan White clinics advocating for 340B Drug Pricing Program. Cempa CEO Dr. Shannon Burger serves as President, using the platform to educate on compliance and public policy while providing mentorship and training opportunities nationwide.
- Tennessee Primary Care AssociationcoreState association of primary care providers. Cempa CEO holds a board position and received the Kathy Wood-Dobbins Executive Leadership Award from TPCA. Organization provides advocacy, training, and networking for FQHCs in Tennessee.
- OCHIN/MyChartcoreElectronic health record system provider. MyChart patient portal provides secure 24/7 access to health records, lab results, appointment scheduling, prescription refills, and secure messaging with providers.
- La Paz ChattanoogaminorLocal organization serving the Latino community. Recognized Cempa with the 2023 Latino Community Champion Award for commitment to serving Hispanic populations.
Scale indicators3 records
Recent moves10 records
Expansion highlights5 records
Cempa Community Care competitors and assessment
Company assessmentBroad incumbents
- Erlanger Health System: Major regional hospital system in Chattanooga where Cempa's CMO was formerly Chief of Staff. Broader incumbent operating general medical/surgical hospital services in the same Chattanooga market where Cempa competes and partners.
Direct peers
- Chase Brexton Health Care: Maryland-based FQHC with strong HIV/AIDS specialty, primary care, behavioral health, dental, and on-site pharmacy services. Highly comparable in integrated infectious disease + primary care delivery and 340B-driven pharmacy program.
- Cherokee Health Systems: Tennessee-based FQHC operating integrated primary care, behavioral health, and dental services across rural and urban East Tennessee. Closest comparable peer given overlapping Tennessee geography, FQHC status, and integrated whole-person care model.
- Connectus Health: Tennessee FQHC providing primary care, infectious disease (HIV/PrEP), behavioral health, and pharmacy services to underserved populations including LGBTQ+ communities. Direct peer in HIV specialty care, Ryan White funding, and integrated FQHC delivery.
- Matthew Walker Comprehensive Health Center: Nashville-based FQHC providing primary care, dental, behavioral health, and pharmacy to underserved populations in Tennessee. Comparable mission, FQHC designation, and multi-service line approach serving uninsured and underinsured communities.
- HealthSource of Ohio: Ohio-based FQHC network providing primary care, dental, behavioral health, and pharmacy across multiple service sites. Comparable multi-site FQHC delivery model with sliding fee program and integrated care approach.
- PrimaryOne Health: Ohio-based FQHC providing integrated primary care, dental, behavioral health, vision, and pharmacy services with sliding fee program. Direct comparable peer as a multi-site FQHC with full-service integrated care for underserved populations.
- CentroMed: Texas-based FQHC operating primary care, dental, behavioral health, and pharmacy with sliding fee discount program. Comparable multi-site FQHC serving uninsured and underinsured populations with integrated service lines.
- Howard Brown Health: Chicago-based FQHC specializing in LGBTQ+ care, HIV/AIDS treatment and prevention, primary care, behavioral health, and case management. Comparable specialized HIV/PrEP focus, FQHC structure, and integrated care delivery to underserved populations.
Others
- Tennessee Primary Care Association: State-level association of FQHCs and primary care providers where Cempa's CEO holds a board position. Ecosystem/advocacy organization that supports Cempa's policy, training, and grant positioning rather than competing for patients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Cempa Community Care social profiles
Digital presenceCempa Community Care compliance and trust
Trust signalCompliance2 records
Cempa Community Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cempa Community Care leadership team
Management profileNumber of profiles
Profiles19 records
Cempa Community Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cempa Community Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cempa Community Care
What does Cempa Community Care do?
Cempa Community Care is a federally qualified health center (FQHC) providing integrated whole-person healthcare through primary care, infectious disease (HIV, hepatitis, STI), dental, pharmacy, and behavioral health services. Services are accessible regardless of income or insurance status via a sliding fee discount program, with additional access points including a walk-in clinic at Metropolitan Ministries Impact Hub and a mobile clinic.
Is Cempa Community Care a public or private company?
Cempa Community Care is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Cempa Community Care founded?
Cempa Community Care was founded in 1986. It employs 11 to 50 people.
Where is Cempa Community Care based?
Cempa Community Care is headquartered in Chattanooga, United States, in the North America region.
How does Cempa Community Care make money?
Five revenue lines are on record. Federal FQHC Grants and Reimbursement is the primary driver. The others are ryan White HIV/AIDS Program, sliding Fee Discount Program, pharmacy Services and commercial Insurance and Medicaid/Medicare.
Who are Cempa Community Care's main competitors?
Erlanger Health System is listed as a broad incumbent. Direct peers are Chase Brexton Health Care, Cherokee Health Systems, Connectus Health, Matthew Walker Comprehensive Health Center, HealthSource of Ohio, PrimaryOne Health, CentroMed and Howard Brown Health. Tennessee Primary Care Association is listed as an others.
Does Cempa Community Care have an API?
No public API is recorded for Cempa Community Care.
What industry is Cempa Community Care in?
Cempa Community Care's product category is Community Healthcare Services. Its primary akta.pro industry code is HLAFAGAB, Community Health Centers (FQHCs & Look-Alikes). Its NAICS code is 6214 and its SIC code is 8011.