Bagatin

What Bagatin does

Poliklinika Bagatin (legal entity Poliklinika Bagatin d.o.o.) is a privately held, family-owned multi-specialty medical clinic headquartered in Zagreb, Croatia, founded in 1995 by Prof. dr. sc. Marijo Bagatin as a private practice for maxillofacial surgery. Over 30 years it has expanded into a comprehensive polyclinic offering aesthetic medicine, plastic surgery, dermatology, cosmetology, and dentistry across three locations: two in Zagreb (the Green Gold Tower headquarters and a dedicated Donji grad surgical center) and one in Split housed within the Dioklecijan Hotel & Residence to serve coastal patients and international medical tourists. The clinic operates as a direct-to-consumer provider, acquiring patients through a multilingual website (Croatian, English, German, Slovenian), a phone contact center, online booking forms, and in-clinic consultations; no B2B or enterprise customer base is disclosed.

The clinical portfolio spans surgical procedures (face lifting, rhinoplasty, blepharoplasty, breast augmentation/reduction/lift, VASERlipo ultrasonic liposuction, abdominoplasty, body contouring), non-invasive treatments (CoolSculpting cryolipolysis, HydraFacial, SkinPen microneedling, dermal fillers, chemical peels, laser therapies, radiofrequency, Adipologie), and comprehensive dental services (Straumann and Neodent implants with lifetime manufacturer warranty, All-on-4/5/6 concepts, prosthetics, endodontics, aesthetic dentistry, orthodontics). Notable technology platforms include the VECTRA XT 3D surgical visualization system (used for breast and nose pre-operative simulations and described as regionally exclusive), Planmeca ProMax 3D Mid dental imaging, VISIA Pro skin analysis, and exclusive Croatia-wide access to Silimed polyurethane-coated breast implants cited at a 1% capsular contracture rate over 10 years. A separate e-commerce sub-brand, Bagatin Beauty (bagatinbeauty.hr), retails skincare products outside the clinic channel.

Revenue is generated on a fee-for-service basis across surgical, dermatological, cosmetology, and dental procedures, with prices quoted per procedure following consultation. Patient financing is a core commercial lever: installment-payment partnerships with five Croatian banks (Erste & Steiermärkische Bank, Privredna banka Zagreb, Zagrebačka banka, OTP bank, Raiffeisenbank Austria) provide interest-free plans typically ranging from 2–12 months. Prepaid bundled treatment packages are sold at preferential rates valid for one year and are transferable to third parties. Surgical bookings require a 20% deposit, with the balance due on the day of operation; procedures cancelled within seven days forfeit the deposit. The company is bootstrapped, with no disclosed external funding, no subsidiaries, and no parent entity.

Name

Bagatin

Legal name

POLIKLINIKA BAGATIN doo

Website

https://www.poliklinikabagatin.hr

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

Poliklinika Bagatin is a privately held Croatian multi-specialty medical clinic founded in 1995, offering aesthetic medicine, plastic surgery, dermatology, cosmetology, and dentistry across three locations in Zagreb and Split, serving domestic patients and international medical tourists through a direct-to-consumer model.

Ownership category

akta.pro rank

Product category

Aesthetic Medicine and Cosmetic Surgery

NAICS

Offices of Physicians (62111), Offices of Dentists (62121), Offices of Other Health Practitioners (6213)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Plastics / Cosmetic & Dermatologic Surgery Centers (HLAFAIAK)

akta.pro secondary industries

General & Medical Dermatology (HLAKACAA), Procedural Dermatology (Office-Based Surgery) (HLAKACAG), Cosmetic & Plastic Surgery Tourism Agencies (THAKAIAD)

Keywords

• Plastic surgery services
• Aesthetic medicine clinic
• Dental implant services
• Dermatology treatments
• Cosmetic procedures

Headquarters

HQ city

Zagreb

HQ country

Croatia

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Technology or R&D

Revenue model

1. Aesthetic Surgery Procedures: One-time surgical procedures including breast augmentation, rhinoplasty, face lifting, liposuction, abdominoplasty, and other body contouring surgeries. Revenue generated per procedure with consultation fees and post-operative care included.
2. Dermatology and Non-Surgical Treatments: Non-invasive and minimally invasive treatments including dermal fillers, laser treatments, mesotherapy, chemical peels, and skin rejuvenation procedures. May be one-time or require multiple sessions.
3. Dental Services: Comprehensive dental care including implants, prosthetics, aesthetic dentistry, oral surgery, endodontics, and diagnostics. Includes both surgical and restorative procedures.
4. Prepaid Service Packages: Bundled treatment packages offered at preferential rates, valid for one year from purchase date, transferable to third parties under certain conditions.
5. Installment Payment Plans: Payment installments through partner banks including interest-free options up to certain number of installments, allowing patients to spread procedure costs over time.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Poliklinika Bagatin is a multi-specialty private medical clinic providing aesthetic medicine, plastic surgery, dermatology, cosmetology, and comprehensive dentistry services. The clinic offers surgical procedures (face lifting, rhinoplasty, breast augmentation, liposuction, abdominoplasty), non-surgical treatments (CoolSculpting, HydraFacial, dermal fillers, laser therapies, microneedling), dental implants and prosthetics, and hair/scalp treatments. It serves both domestic Croatian patients and international medical tourists across three locations in Zagreb and Split, Croatia.

Product overview

Poliklinika Bagatin is a multidisciplinary medical clinic offering aesthetic medicine, dermatology, plastic surgery, and dentistry services across three locations in Zagreb and Split, Croatia. The clinic operates as a unified healthcare platform providing cosmetic procedures (facial treatments, body contouring, CoolSculpting), dermatological services (laser treatments, fillers, skin therapies), aesthetic surgeries (face lifting, breast procedures, VASERlipo liposuction), and comprehensive dental care (implants, prosthetics, orthodontics). The portfolio includes specialized sub-services such as the VECTRA XT 3D consultation system, Laser Center, hair loss treatments, and body contouring treatments. The clinic emphasizes advanced technology including Planmeca ProMax 3D imaging for dental diagnostics, VISIA Pro skin analysis, and exclusive Silimed polyurethane breast implants.

Differentiator

Problem solved

Functional benefit

Brands

• Bagatin Beauty: Web shop for beauty products operated by the clinic
• Adipologie

Products and services

• Aesthetic Surgery Surgical aesthetic procedures including face lifting, rhinoplasty, blepharoplasty, breast augmentation/reduction/lifting, VASERlipo ultrasonic liposuction, abdominoplasty, and body contouring for individual patients seeking cosmetic surgical enhancement.
• Dermatology Services Medical dermatological services for individual patients including acne treatment, laser procedures, dermal fillers, skin boosters, wrinkle therapy, digital dermatoscopy, and treatment of facial capillaries and pigmentation.
• Dentistry and Stomatology Comprehensive dental services for individual patients including dental implants (Straumann, Neodent, All-on-4/5/6), prosthetics, oral surgery, endodontics, periodontology, aesthetic dentistry, veneers, Zoom teeth whitening, and orthodontic treatments.
• Cosmetology and Facial Treatments Non-invasive facial aesthetic treatments for individual patients including HydraFacial, dermal fillers (Juvederm), chemical peels, SkinPen microneedling, laser skin rejuvenation, mesotherapy, and radiofrequency therapies (Vega, Venus Legacy).
• Body Contouring and Non-Surgical Fat Reduction Non-invasive and minimally invasive body shaping treatments for individual patients including CoolSculpting cryolipolysis, Adipologie non-surgical liposuction, Zerona cold laser, Z WavePro shockwave therapy, Med Contour ultrasound therapy, and lymphatic drainage.
• Laser Center Treatments Specialized laser treatment services for individual patients covering skin rejuvenation, hair removal, acne treatment, vascular lesion removal, pigmentation correction, scar and stretch mark removal, and periodontal procedures.
• Hair and Scalp Treatments Diagnostic and treatment services for hair loss including mesotherapy, PRP (platelet-rich plasma) therapy, and Trichotest DNA analysis for alopecia diagnosis, for individual patients experiencing hair loss or thinning.

Quantifiable outcome

• Capsular contracture rate of only 1% over 10 years with polyurethane Silimed implants
• +3 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• StraumanncoreTechnology or IntegrationPremium dental implant brand partner. Poliklinika Bagatin offers the Straumann implant concept and provides lifetime warranty on Straumann and Neodent dental implants, with implant passports containing unique serial numbers for authenticity verification.
• SilimedcoreTechnology or IntegrationExclusive implant manufacturer partner in Croatia. Poliklinika Bagatin is the only clinic in Croatia offering Silimed polyurethane breast implants, which feature revolutionary foam surface technology with only 1% capsular contracture rate over 10 years.

Scale indicators3 records

Recent moves7 records

Expansion highlights2 records

Direct peers

• Therapie Clinic: Ireland-headquartered aesthetic clinic chain with UK presence, offering non-surgical skin and body treatments at scale. Comparable multi-location multi-treatment model targeting similar elective-procedure patient demand.
• Cadogan Clinic: London-based premium multi-specialty aesthetic clinic offering plastic surgery, dermatology, and non-surgical treatments. Directly comparable in scope, premium positioning, and concierge-led patient model.
• Estetik International: Istanbul-based aesthetic surgery and medical-tourism provider covering plastic surgery, hair, and dental services. Closest peer to Bagatin in combining surgical specialties with international medical-tourism GTM and premium implant positioning.
• The Harley Medical Group: Long-established UK cosmetic surgery chain offering breast, body, and facial procedures plus non-surgical treatments. Comparable multi-clinic chain model with elective-surgery focus and consumer-facing marketing.
• MYA Cosmetic Surgery: UK cosmetic surgery provider with national clinic footprint covering breast, body, and facial procedures. Comparable elective-surgery chain model with consumer-financing support and mid-premium positioning.
• sk:n Clinics: UK clinic chain specializing in dermatology, laser, and skin rejuvenation treatments. Comparable multi-location outpatient model with consumer-facing dermatology and aesthetic-skin offering.
• Transform Hospital Group: UK cosmetic surgery provider offering surgical and non-surgical aesthetic procedures across multiple clinics. Comparable consumer-facing elective-surgery chain model with financing options.
• Vera Clinic: Istanbul-based aesthetic clinic offering hair transplant, plastic surgery, and dental services with strong medical-tourism infrastructure. Comparable cross-border medical-tourism aesthetic clinic targeting European patient demand.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bagatin