Gazprom Mezhregiongaz Rostov-Na-Donu

What Gazprom Mezhregiongaz Rostov-Na-Donu does

OOO Gazprom Mezhregiongaz Rostov-Na-Donu is a regional gas supply company and wholly-owned subsidiary of PAO Gazprom, operating under the Gazprom Mezhregiongaz Group. Founded in 1997 and headquartered in Rostov-on-Don, the company functions as the designated regional gas supplier and unified gasification operator for Rostov Oblast, serving residential, industrial, heat-supply, budgetary, and agricultural consumers. Its service territory is anchored by a regulated monopoly over last-mile gas distribution, with tariffs set by the Federal Antimonopoly Service (FAS Russia) and the Regional Tariff Service of Rostov Oblast.

The company's operating platform combines physical gas distribution infrastructure with a digital customer-service stack. Physical infrastructure supports over 500,000 connected households, with more than 35,000 additional homes connected under the federal dgasification program and over 6,000 intelligent (smart) gas meters installed for remote consumption monitoring. The digital layer is anchored by the MoyGaz personal account (Smorodina Online) web and mobile portal serving over 500,000 subscribers, a Unified Contact Center processing over 500,000 annual interactions, electronic document interchange with industrial customers via SBIS and Diadoc EDI operators, a 24/7 voice assistant handling more than 2,500 daily automated inquiries, and QR-code-based meter-reading submission. Distribution occurs through regional subscriber service points, a central Rostov-on-Don office, and integration with the federal Gosuslugi portal.

The business model is a regulated utility structure with usage-based pricing across wholesale gas, transportation tariffs, supply-marketing fees (PCCY), and special gasification surcharges, all fixed by Russian federal and regional regulators. Marketing is largely informational and service-oriented — relying on VKontakte, Odnoklassniki, Yandex Zen, SMS notifications, and regional press — consistent with a monopoly utility positioning. Revenue scales with consumption volumes across rate-regulated residential, industrial, heating, budgetary, and agricultural customer segments rather than discretionary pricing power.

Name

Gazprom Mezhregiongaz Rostov-Na-Donu

Legal name

OOO «Gazprom Mezhregiongaz Rostov-na-Donu»

Website

https://rostovregiongaz.ru

Company type

Private

Founded year

1997

Operating status

Operating

Short description

OOO Gazprom Mezhregiongaz Rostov-Na-Donu is the Gazprom Group's regulated regional gas supply subsidiary serving Rostov Oblast, supplying natural gas to over 500,000 residential, industrial, heating, budgetary, and agricultural consumers via regulated tariffs and digital self-service platforms.

Ownership category

akta.pro rank

Product category

Natural Gas Distribution

NAICS

Natural Gas Distribution (22121), Natural Gas Distribution (221210)

SIC

Natural Gas Distribution (4924)

akta.pro primary industry

Gas Mains (Distribution Pipelines) (EUAJABAA)

akta.pro secondary industries

Natural Gas Retail Supply (Residential & SMB) (EUAGAGAD), Industrial Gas Infrastructure & Metering (Onsite Storage, PRS, Metering, SCADA) (EUALALAH)

Keywords

• Natural gas distribution
• Gas supply services
• Residential gas metering
• Industrial gas delivery
• Gas utility infrastructure

Headquarters

HQ city

Rostov-on-don

HQ country

Russia

HQ region

Europe

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Infrastructure, Personnel, Operations, Technology or R&D

Pricing tiers

Distribution channels7 records

Marketing channels7 records

Core offering

Gazprom Mezhregiongaz Rostov-Na-Donu is a regional gas utility that supplies and distributes natural gas to residential, industrial, commercial, and agricultural consumers across Rostov Oblast, Russia. The company operates gas distribution network infrastructure, manages customer metering (including smart meters), handles billing and collections, and provides digital customer service through the MoyGaz online personal account, mobile app, and unified contact center. As a Gazprom Group subsidiary, it serves as the unified regional operator for gas supply and gasification in its service territory.

Product overview

Gazprom Mezhregiongaz Rostov-Na-Donu operates a unified customer service platform centered on the «MoyGaz» (MyGas) personal account system, complemented by an extensive network of service touchpoints. The core offering includes the online customer portal (available as web and mobile application), the Unified Contact Center handling over 500,000 annual interactions, and electronic document management for business customers via EDI operators. Supporting services include autopayment, QR code-based meter reading submission, and a 24/7 voice assistant handling automated customer communications. The company is expanding intelligent gas metering infrastructure with over 5,000 smart meters installed in 2025 for remote monitoring capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Natural Gas Supply for Residential Consumers (Population) Core service providing natural gas supply to residential households (apartments and single-family homes) across Rostov Oblast, including billing, meter reading processing, and contract management for the population segment.
• Natural Gas Supply for Industrial and Commercial Enterprises Gas supply contracts and delivery for manufacturing enterprises, commercial organizations, heat supply organizations (TSO), budgetary institutions, and agricultural enterprises in Rostov Oblast. Industrial consumer base expanded by nearly 800 enterprises in 2024.
• Personal Account «MoyGaz» (МойГаз) Online Platform Web and mobile application allowing subscribers to submit meter readings, view and pay gas bills, manage accounts, and receive service notifications. Available as web platform and Android/iOS mobile apps.
• Unified Contact Center (Единый контакт-центр) Centralized multi-channel call center (8-800-100-61-04) handling customer inquiries, processing meter readings, billing questions, and service requests for residential and industrial subscribers.
• Electronic Document Management (Электронный документооборот / ЭДО) Electronic document exchange service for legal entities and individual entrepreneurs, providing electronic invoices, delivery-acceptance acts, and reconciliation statements via certified EDI operators.
• Intelligent (Smart) Gas Meters (Умные счётчики) Intelligent gas metering devices with remote reading capabilities installed for both residential and industrial consumers, enabling automated consumption tracking, billing, and consumption monitoring.
• Voice Assistant Service (Голосовой помощник) Automated 24/7 voice response service answering customer inquiries, providing account information, and handling service requests.
• Gasification Connection Services (Подключение газа) Service for connecting residential households and other facilities to the gas distribution network under the dgasification (догазификация) federal program, available through the connectgas.ru platform and regional offices.

Quantifiable outcome

• Over 35,000 households connected to gas through dgasification program in Rostov Oblast
• +3 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature5 records

Broad incumbents

• Novatek: Major Russian independent natural gas producer and supplier with downstream retail and industrial supply operations. Comparable as a vertically integrated Russian gas supplier, though upstream-weighted rather than distribution-focused.
• Rosseti: State-controlled Russian electricity distribution holding with regional subsidiaries operating as regulated monopolies with mandatory grid expansion programs. Highly comparable utility business model, regulatory structure, and digital metering initiatives.
• Gazprom Mezhregiongaz (parent group): The federal-level parent group that consolidates all regional Gazprom gas retail and supply subsidiaries across Russia. Directly comparable as the holding structure of which Gazprom Mezhregiongaz Rostov-na-Donu is one regional entity.

Emerging players

• Italgas: Italian natural gas distribution operator focused on smart meter deployment and digital network management. Comparable in distribution-only focus, smart metering rollout strategy, and regulated-monopoly economics.

Direct peers

• Mosenergosbyt: Major Russian regional energy retail utility serving Moscow Oblast, operating personal account platforms, smart metering programs, and unified contact centers under regulated tariffs. Comparable in business model and digital customer service maturity.
• Gazprom Gazoraspredelenie Rostov-na-Donu: The sibling entity sharing the same Rostov Oblast service territory and even the same General Director; handles gas distribution network operations versus Mezhregiongaz's gas sales and supply. Effectively a co-managed regional utility.
• Gazprom Mezhregiongaz Krasnodar: Sister Mezhregiongaz subsidiary serving Krasnodar Krai with the same parent structure, regulated gas retail business, gasification mandate, and digital customer platform approach. Closest operational analogue in southern Russia.
• Gazprom Mezhregiongaz Saint Petersburg: Another regional Mezhregiongaz subsidiary selling gas to end consumers in a defined Russian region with similar regulated tariff structure and digital personal account services. Direct business model and operational peer.

Market position

Strengths4 records

Weaknesses4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gazprom Mezhregiongaz Rostov-Na-Donu