Pain Care Specialists

What Pain Care Specialists does

Pain Care Specialists (of Oregon) is a private medical practice specializing in non-opioid chronic pain management, founded in 2004 by Dr. Poly Chen, who continues to serve as President and CEO. The practice operates three Oregon clinics in Salem (headquarters), West Linn, and Corvallis, staffed by two physicians (Dr. Poly Chen and Dr. Andrew Oh) and three physician assistants (David Reavis, Nash Keene, Lydia Laffitte). It serves individual patients with chronic pain conditions through interventional procedures, consultations, and medication management, and has been recognized as one of the Top 2 of 3 Best Pain Management Doctors in Salem.

The practice's clinical operations rely on third-party digital infrastructure rather than proprietary technology: patient engagement runs through the healow patient portal, payments are processed via PersonaPay, and patient acquisition is supported by a marketing presence across the company website, Facebook, YouTube, and Instagram — including a library of patient testimonial videos. No proprietary software, AI/ML systems, APIs, patents, or data assets are disclosed, indicating a conventional small-practice operating model with administrative digitization rather than technology differentiation.

The business model is fee-for-service professional revenue: insurance reimbursement for clinical procedures and consultations, supplemented by patient payments (cash and online via PersonaPay). Pricing is not publicly disclosed and there is no subscription, enterprise, or capitated contracting structure visible. Customer acquisition relies on local physician referrals, the Salem "Top 2 of 3" recognition, and organic content marketing — consistent with a long-tail, individual-patient segment distributed across the Willamette Valley.

Name

Pain Care Specialists

Legal name

Pain Care Specialists of Oregon

Website

https://paincareoregon.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Pain Care Specialists of Oregon is a private medical practice founded in 2004 that delivers non-opioid chronic pain management from three Oregon clinics in Salem, West Linn, and Corvallis, staffed by two physicians and three physician assistants serving individual patients.

Ownership category

akta.pro rank

Product category

Pain Management Healthcare Services

NAICS

Ambulatory Health Care Services (621), Offices of Other Health Practitioners (6213)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro industry

PRIMARYHLAFABAH

Pain Management Clinics (Interventional & Medical)

Healthcare & Life Sciences/Healthcare Providers & Systems/Ambulatory & Outpatient Care Centers

SECONDARYHLAKALAM

Pain Management (Spine & Musculoskeletal)

Healthcare & Life Sciences/Specialist Medical Practice/Orthopedics & Sports Medicine

SECONDARYHLAKAIAM

Pain Medicine (Interventional/Neuropathic Pain)

Healthcare & Life Sciences/Specialist Medical Practice/Neurology

Keywords

• Chronic pain management
• Interventional pain procedures
• Non-opioid pain treatment
• Pain medicine clinic
• Neurological pain therapy

Headquarters

HQ city

Salem

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Medical Services Revenue: Pain Care Specialists of Oregon generates revenue through providing medical procedures and treatments for chronic pain conditions including interventional procedures, medication management, and related healthcare services. Revenue is collected via insurance billing, online payment portal (PersonaPay), and patient payments.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Pain Care Specialists of Oregon is a private medical practice that diagnoses and treats chronic pain conditions through interventional procedures, medication management, and related therapies across three Oregon clinic locations. The practice emphasizes a non-opioid approach to chronic pain and serves patients with conditions affecting the spine, joints, and nerves. Operations are supported by the healow patient portal for scheduling and records and PersonaPay for online bill payment.

Product overview

Pain Care Specialists of Oregon is a medical practice specializing in pain management, not a technology company. The practice operates a single integrated service offering comprised of in-office diagnostic evaluation and treatment for chronic pain conditions, supported by a patient web portal (healow) for scheduling and records, an online payment system (PersonaPay) for billing, and a video testimonials library hosted on YouTube. The practice has three Oregon locations (Salem, West Linn, Corvallis) and treats conditions including headache, hip, thoracic, shoulder, knee, low back, neck pain, postherpetic neuralgia, degenerative disc disease, CRPS, radiculopathy, spinal stenosis, work injuries, diabetic peripheral neuralgia, sacroiliac joint pain, and trigeminal neuralgia. Services encompass treatments, procedures, videos, and medications, with a focus on helping patients return to life without opioids.

Differentiator

Problem solved

Functional benefit

Products and services

• Pain Management Services (Chronic Pain Diagnosis and Treatment) Comprehensive chronic pain management medical practice providing diagnostic evaluation, interventional procedures, medication management, and related treatments for chronic pain conditions including headache, hip, thoracic, shoulder, knee, low back, neck pain, postherpetic neuralgia, degenerative disc disease, CRPS, radiculopathy, spinal stenosis, work injuries, diabetic peripheral neuralgia, sacroiliac joint pain, and trigeminal neuralgia. Patients are adults in Oregon seeking non-opioid pain care.
• Patient Web Portal (healow) Online patient portal powered by healow enabling appointment scheduling, medical records access, and secure communication with the care team for patients of Pain Care Specialists of Oregon.
• Online Payment System (PersonaPay) Online bill payment service integrated via PersonaPay enabling patients to pay medical bills for services received at Pain Care Specialists of Oregon.

Named customers5 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Clearway Pain Solutions: Multi-state interventional pain management group operating outpatient pain clinics with a similar mix of injections, nerve stimulation, and medication management. Directly comparable as a multi-location pain specialist competing for the same chronic-pain patient segment.
• Integrated Pain Management: Interventional pain management group operating multiple clinic locations with a focus on non-opioid, multimodal treatment plans. Closely aligned with Pain Care Specialists' outpatient, non-opioid interventional model.
• National Spine & Pain Centers: One of the largest interventional pain management practices in the U.S., operating a multi-site clinic model focused on chronic pain procedures (stimulators, injections, RFA). Directly comparable to Pain Care Specialists' clinical offering, multi-clinic delivery, and patient base of chronic pain sufferers in the U.S.
• U.S. Pain & Spine Centers: Multi-site pain management practice offering interventional procedures, injections, and spine-focused therapies across outpatient clinics. Directly comparable specialty pain clinic operator with similar service lines and physician-led model.

Emerging players

• Axis Spine Center: Single-region pain management and spine practice offering interventional procedures for chronic pain conditions. Comparable in scope of services and patient segment to Pain Care Specialists, though smaller in scale.

Regional players

• Desert Pain Specialists: Pacific Northwest-adjacent (Intermountain West) interventional pain group offering injections, stimulations, and chronic pain management at multiple outpatient clinics. Comparable clinician-owned pain practice model, but a different geography than Pain Care Specialists' Oregon footprint.

Others

• Healow (eClinicalWorks patient engagement): Patient engagement and scheduling platform that Pain Care Specialists uses as infrastructure. Adjacent ecosystem participant enabling the practice's digital front door rather than a clinical competitor.

Broad incumbents

• Legacy Health Pain Management Clinic: Portland-based integrated health system with pain management services overlapping Pain Care Specialists' West Linn market. Broad incumbent that competes for insured chronic pain patients.
• Providence Health & Services - Pain Management: Major integrated health system with pain management clinics across Oregon (Salem and statewide). Competes for the same chronic-pain referral base as Pain Care Specialists in the Salem, West Linn, and Corvallis regions, but as part of a much larger hospital network.
• Salem Health Pain Clinic: Salem Health's hospital-affiliated pain clinic operating in the same primary market as Pain Care Specialists' Salem headquarters. Provides interventional pain services inside a hospital system, making it a regional incumbent competitor.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC2Q4bJfPgxVBp4SUmh2HMcQ
• Facebookfacebook.com/PainCareSpecialistsOfOregon
• Instagraminstagram.com/paincarespecialistsoforegon

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pain Care Specialists