What Santi does

Santi London is a private clinical skin, wellness and medical aesthetics clinic founded in 2009 and operating from a single location at 33 Thurloe Street in South Kensington, London. The clinic serves affluent London-based individuals with a unified service portfolio spanning medical aesthetics (anti-wrinkle injections from £270, dermal fillers from £500, skin boosters on 2-session courses from £700), advanced laser and light treatments (fractional CO2 laser from £750, IPL at £350, blue/red/near-infrared LED therapy from £60), skin rejuvenation (microneedling, chemical peels, facials, dermaplaning), and wellness services (massage, physiotherapy, pregnancy care). Pricing across the menu ranges from approximately £60 for LED add-ons to £2,500 for a course of six PRP hair restoration sessions, with retail hardware sales including the FDA-cleared Thrix Laser Cap at £1,100–£1,200.

The company's underlying technology platform consists of two proprietary systems: the Skin Lab Analysis service, which combines AI-assisted multi-light facial imaging, x100 magnification close-ups, collagen ultrasound, elasticity and corneometry measurements, TEWL readings and hair trichoscopy to produce quantified skin and scalp diagnostics; and the Santi Skin Companion app, launched in 2024 as a privacy-first AI-powered skin advisor that delivers structured check-ins, photo logs and AI-assisted insights aligned with Skin Lab findings. These systems feed a B2B efficacy testing platform through which Santi offers clinical-grade measurement and white-label reporting to other clinics, skincare brands, ingestible product companies and device manufacturers.

Santi operates a predominantly direct-to-consumer model, with customer acquisition via website booking, phone, WhatsApp, content marketing through its Journal blog, organic social (Instagram, Facebook, X), email communications and the Santi Talks educational event series. Revenue derives from one-time treatment fees, multi-session course packages (non-transferable, non-refundable), retail product and device sales, gift vouchers valid 12 months from issue, and professional B2B efficacy testing services. The clinic is privately held with no parent company, no institutional investors and no disclosed funding rounds; it has 1–10 employees and serves only the London market.

Name

Santi

Legal name

Santi London

Website

https://santilondon.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Santi London is a private, single-location clinical skin, wellness and medical aesthetics clinic in South Kensington serving affluent London consumers with injectables, laser treatments, facials, massage, and AI-assisted Skin Lab diagnostics, plus a B2B efficacy testing arm.

Ownership category

akta.pro rank

Product category

Medical Aesthetics and Wellness Clinic

NAICS

Hair, Nail, and Skin Care Services (81211), Beauty Salons (812112)

SIC

Services-Health Services (8000), Perfumes, Cosmetics & Other Toilet Preparations (2844)

akta.pro primary industry

Medical Spas (Medi-Spas) (HSALAFAB)

akta.pro secondary industries

Medical-Grade / Clinical Facials (Dermatology & Med Spa) (HSALADAN), Dermocosmetics & Medical-Grade Skincare (CRABAAAF), Professional Skincare & Facial Treatments (CRABALAF), Dermatology OTC & Skin Health (Acne Treatments, Eczema/Psoriasis OTC, Antifungals, Wart Removal) (CRADAMAF)

Keywords

• Medical aesthetics clinic
• Skin diagnostic imaging
• Laser skin treatments
• Wellness massage therapy
• Clinical efficacy testing

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Clinical Treatment Services: One-time service fees for medical aesthetics, wellness and skin treatments including injectables, laser procedures, facials, massage and physiotherapy. Treatments are consultation-led with pricing ranging from £60 to £2,500 depending on procedure type and course structure.
2. Treatment Courses and Packages: Discounted multi-session packages (typically course of 2-6 sessions) for treatments such as skin boosters, PRP therapy, massage series and laser programmes. Courses are non-transferable and non-refundable once commenced.
3. Medical Products and Devices: Retail sales of skincare products (Bioeffect EGF Serum, Bioeffect Day Cream) and devices (Thrix Laser Cap at £1,100-£1,200) available for purchase in-clinic and online.
4. Gift Cards and Vouchers: Digital and physical gift vouchers redeemable for treatments or retail products, typically valid for 12 months from issue. Available in various denominations.
5. B2B Efficacy Testing Services: White-label diagnostic and efficacy testing services for other clinics, brands, and device manufacturers to substantiate product and treatment claims with clinical-grade data.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Santi is a South Kensington clinical skin, wellness and medical aesthetics clinic that delivers consultation-led injectable treatments (anti-wrinkle, dermal fillers, skin boosters), laser and light-based therapies (fractional CO2, IPL, LED), skin rejuvenation procedures (microneedling, chemical peels, facials, PRP), and body therapies (massage, physiotherapy, pregnancy care). Underpinning the service is the AI-assisted Skin Lab Analysis diagnostic platform and the Santi Skin Companion app, which together support personalised treatment planning and longitudinal skin tracking for individual clients, plus a B2B clinical-grade efficacy testing service for skincare brands, ingestible companies and device manufacturers.

Product overview

Santi is a South Kensington-based clinical skin, wellness, and medical aesthetics clinic founded in 2009. The offering combines a unified service portfolio spanning medical aesthetics (anti-wrinkle treatments, dermal fillers, skin boosters), advanced laser and light-based treatments (CO₂ laser, IPL, LED therapy), skin rejuvenation (microneedling, chemical peels, facials), and wellness services (massage, physiotherapy, pregnancy care). The core technology platform comprises the AI-powered Santi Skin Companion app and Skin Lab Analysis diagnostic system, which together provide personalized skin tracking, AI-assisted imaging diagnostics, and treatment planning. The B2B Santi Skin Lab division offers clinical-grade efficacy testing services for brands and manufacturers. Retail products include the Thrix Hair Restoration Laser Cap and Bioeffect skincare. Gift packages and event talks round out the portfolio.

Differentiator

Problem solved

Functional benefit

Products and services

• Santi Skin Companion AI-powered intelligent skin advisor application built by Santi for personalised skin tracking, photo logs, AI-assisted insights and treatment plans aligned with Skin Lab findings, with privacy-first design.
• Skin Lab Analysis In-clinic AI-assisted diagnostic imaging service combining multi-light facial photography, x100 magnification, collagen ultrasound and quantitative skin and hair metrics to inform personalised treatment plans for individual clients.
• Santi Skin Lab B2B Efficacy Testing Clinical-grade measurement platform for clinics, skincare brands, ingestible product companies and device manufacturers to validate product and treatment efficacy claims using multi-modal imaging, quantitative skin and hair metrics, and white-label reporting.
• Anti-Wrinkle Treatment (Botox) Consultant-led botulinum toxin injections for frown lines, crow's feet, forehead, masseter and precision micro-dosing areas; from £270 per area.
• Dermal Fillers Hyaluronic acid filler injections for cheeks, lips, chin and jawline augmentation; from £500 per 1ml.
• Skin Boosters Injectable bio-stimulatory treatments including Profhilo, Redensity 1, Jalupro, Seventy Hyal 2000, Juvéderm Volite and Polynucleotides for hydration, elasticity and skin quality; course of 2 from £700.
• Fractional CO2 Laser Resurfacing Ablative laser treatment for texture, fine lines, acne scars, sun damage and pore refinement; sessions from £750, full face rejuvenation from £1,250.
• LED Light Therapy Blue, red and near-infrared LED light treatments for acne bacteria reduction, inflammation calming and tissue repair; standalone session from £60 or as add-on.
• Microneedling / Dermaroller Collagen induction therapy using Dermaroller or Dermapen for acne scars, pigmentation, texture, pores, fine lines and stretch marks; from £350 per session.
• PRP Therapy Platelet-rich plasma treatment using the patient's own blood-derived growth factors for facial rejuvenation and hair restoration; for hair single session from £500, course of 6 at £2,500.
• Hair Clinic Programme Clinic-grade hair restoration programme combining PRP therapy, the Thrix Laser Cap home device, and scalp microneedling for androgenetic alopecia and scalp health.
• Thrix Hair Restoration Laser Cap FDA-cleared at-home low-level laser therapy device with 272 diodes for hereditary hair loss; £1,100–£1,200.
• IPL Photorejuvenation Intense pulsed light treatment for pigmentation, sun damage, redness and skin rejuvenation; from £350 per session.
• TheraGlow Rejuvenating Facial Signature therapeutic facial combining restorative, sculpting and glow steps; £200, with optional LED add-on.
• Santi Glow Facial Signature brightening facial for radiance and hydration; £135, with optional LED add-on.
• Bioeffect EGF Facial Facial built around Bioeffect EGF skincare technology for skin renewal; £180, with optional LED add-on.
• Dermaplaning Facial Manual exfoliation facial removing vellus hair and dead skin cells with a sterile single-use blade; £350, pairs with LED, gentle peels or hydration treatments.
• Chemical Skin Peels Superficial and medium-depth chemical peels (lactic, TCA) for glow, clarity and resurfacing; from £100 (superficial) to £200 (medium).
• Massage Services Range of massage therapies including Swedish, Deep Tissue, Sports, Medical Lymphatic, Pregnancy and Meditation massage; prices from £95 to £150 per session depending on modality and duration.
• Santi Restore Package Combined 60-minute de-stress back massage and red-light therapy package; £120.
• Santi Treat Package Combined Santi Glow Facial and 60-minute massage package; 2 hours; £235.
• Kensington Mum To Be Package Pregnancy spa package including pregnancy massage, hydrating facial and lower-leg relief; 120 minutes; £225.
• Pure Caviar Indulgence Package Premium 90-minute caviar infusion massage with warm oil scalp ritual and silkening body finish.
• City Detox Package Body-focused 90–120 minute package with lymphatic or Cellulite Massage, body brushing, firming serum and LED or Hydrogen Therapy add-on; £150.
• Santi Gift Cards Digital and physical gift vouchers redeemable for treatments or retail products, available from £5 to £1,000 and valid for 12 months from issue.
• Bioeffect Day Cream (Retail) Retail SKU of the Bioeffect branded daytime moisturizer sold in Santi clinic and through its online shop; £95.

Quantifiable outcome

• Skin Lab assessment provides quantified measurements for hydration, elasticity, collagen architecture, pigmentation, glycation, hair density and scalp health.
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature6 records

Scale indicators2 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SantiSpa
• Facebookfacebook.com/profile.php
• Instagraminstagram.com/santi_spa
• LinkedInlinkedin.com/company/santi

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Santi