Sequest Technologies

What Sequest Technologies does

Sequest Technologies is a privately held US healthcare information technology company that provides software solutions and services for the health and human services industry. The company operates the CareFabric platform, a cloud-based integrated framework comprising purpose-built EHRs (myAvatar for behavioral health, myUnity for post-acute care, TheraOffice for physical therapy, myEvolv for addiction treatment, autism, IDD and child/family services, GEHRIMED for geriatrics, and myInsight for public health), plus CareConnect interoperability, RevConnect clearinghouse, Mobile Caregiver+ electronic visit verification, myHealthPointe consumer engagement, CareManager population health, and OrderConnect e-prescribing. Underlying technology includes AI-powered documentation (Bells AI), AI-assisted medical coding (AlphaCoding), and cloud-based RCM automation (AlphaCollector). The company is a founding member of Carequality, a designated Qualified Health Information Network (QHIN), and holds ONC Health IT Certification.

The business model is enterprise SaaS: multi-year subscription contracts for EHR software, layered with recurring revenue from professional services (Plexus Services for IT managed services, cloud hosting, compliance and consulting) and managed RCM services. All sales are quote-based with no public pricing, distributed through a direct enterprise field-sales motion targeting community-based healthcare providers, supported by a Netsmart Marketplace, a CONNECTIONS annual conference, and content-marketing channels (CareThreads blog and podcast, webinars, case studies). Customers span human services organizations (behavioral health, addiction treatment, IDD, autism, child and family services), post-acute care providers (home health, hospice, senior living, skilled nursing, palliative, CCRC), public sector agencies (state, county, local, State Veterans Homes, vital records), physical therapy practices, geriatric/PALTC providers, and payers (commercial plans, Medicare Advantage, Medicaid managed care, state Medicaid). Operations are United States-only, with no public ownership or headcount disclosed.

Name

Sequest Technologies

Legal name

Netsmart Technologies, Inc.

Website

https://sequest.net

Company type

Private

Founded year

1973

Operating status

Operating

Short description

Sequest Technologies is a private US healthcare IT vendor operating the CareFabric cloud platform with purpose-built EHRs (myAvatar, myUnity, TheraOffice, myEvolv, GEHRIMED) and AI documentation tools, serving human services, post-acute care, public sector, and physical therapy providers.

Ownership category

akta.pro rank

Headquarters

HQ city

Lisle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. EHR Software Subscriptions: Subscription-based access to specialized EHR platforms including myAvatar (behavioral health), myUnity (post-acute), TheraOffice (physical therapy), myEvolv (addiction treatment, autism, IDD), GEHRIMED (geriatric), and myInsight (public health).
2. Professional Services: Plexus Services including IT managed services, cloud hosting, compliance and optimization consulting, delivery implementation and consulting.
3. Revenue Cycle Management Services: RCM services, collection automation, claims management, credentialing and provider enrollment services.
4. Data and Analytics Solutions: Claims analytics, OASIS scrubbing, predictive analytics, payroll-based journal compliance, and data insights for healthcare benchmarking.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

Sequest Technologies provides solutions and software products for the health and human services industry in the United States. The company delivers an integrated platform of healthcare software and services, including specialized EHR systems for behavioral health, post-acute care, public sector, physical therapy, and geriatric care, along with revenue cycle management, AI-powered documentation, interoperability, and population health management capabilities for community-based care providers.

Differentiator

Problem solved

Functional benefit

Brands

• CareFabric Platform: Integrated care solutions and services framework for community-based care providers encompassing the entire spectrum of healthcare software tools.
• CareRecord
• CareGuidance Solutions
• Plexus Services
• myAvatar
• myUnity
• TheraOffice
• myEvolv
• GEHRIMED
• Bells AI
• OrderConnect
• AlphaCoding
• AlphaCollector
• RevConnect
• CareConnect
• CareManager
• Mobile Caregiver+
• myHealthPointe
• CareRouter
• myVRS
• myInsight

Products and services

• myAvatar Behavioral health EHR software with recovery-focused features and near real-time analytics for behavioral health providers.
• myUnity Post-acute EHR software for home health, hospice, senior living, skilled nursing, palliative, adult day and personal care providers.
• TheraOffice Physical therapy EMR software for documentation, scheduling, billing and reporting for physical, occupational, speech and behavioral therapies.
• myEvolv EHR for addiction treatment (MAT, OTP, OBOT, abstinence-based), autism with ABA workflows, behavioral health, CCBHC, intellectual and developmental disabilities (IDD), and foster care.
• GEHRIMED Geriatric EHR software designed for PALTC (post-acute and long-term care) providers serving aging populations with long-term/post-acute care needs.
• myInsight Web-based EHR designed for public health agencies to manage programs and care across community partners.
• Bells AI AI documentation assistant for human services, designed to automate repetitive documentation tasks, accelerate documentation, and offer insights to reduce provider burden.
• AlphaCoding AI-powered medical coding assistance that surfaces evidence-based coding recommendations for medical coders, part of the Care Administration suite.
• AlphaCollector Cloud-based collection automation solution that helps collectors work the right claim at the right time as part of revenue cycle management.
• CareConnect Healthcare data exchange and interoperability platform enabling integrated care across organizations, state lines and disciplines; founding member of Carequality and designated QHIN.
• RevConnect Clearinghouse, eligibility verification, patient statements and workflow automation for healthcare revenue cycle management.
• CareManager EHR-agnostic software for comprehensive care coordination, population health management, referral management and data sharing across organizations.
• Mobile Caregiver+ Electronic visit verification solution for enhanced in-home service delivery and documentation.
• myHealthPointe Consumer- and patient-centered care and engagement platform enabling patient-facing interactions.
• OrderConnect Outpatient web-based electronic prescribing and medication management software.
• myVRS Vital records EHR software for state and county level vital event records management.
• CareRouter Streamlined scheduling and operational efficiency tool for healthcare providers.
• Plexus Services Professional services including IT managed services, cloud hosting, compliance and optimization consulting, delivery implementation, and revenue cycle management operations.

Quantifiable outcome

• 28 Black Book awards recognizing excellence in EHR, RCM, telehealth, interoperability, patient engagement and analytics

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Four partnerships are on record, tiered core.

• Amazon Web Services (AWS)coreTechnology or IntegrationNetsmart collaborates with AWS, using Kiro to advance AI-enabled healthcare technology. The collaboration focuses on advancing AI capabilities in healthcare documentation and automation.
• EarliPoint HealthcoreStrategic or Co-development PartnerEarliPoint and Netsmart partner to expand reach of groundbreaking autism assessment technology. The partnership enables broader distribution of EarliPoint's autism assessment capabilities through Netsmart's platform.
• CarequalitycoreTechnology or IntegrationNetsmart is a founding member of Carequality, a public-private collaborative interoperability network enabling healthcare data exchange across organizations and state lines.
• QHN (Qualified Health Information Network)coreTechnology or IntegrationNetsmart became the first EHR designed specifically for human services and post-acute to become a Designated Qualified Health Information Network (QHIN), advancing secure compliant data sharing.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• NextGen Healthcare:
• athenahealth:
• Oracle Health (Cerner): Large-scale EHR and population health vendor (formerly Cerner) with behavioral health and post-acute modules; competes with Netsmart for large health system and public-sector contracts.
• Epic Systems: Dominant acute-care EHR vendor that has been expanding into community-based, post-acute, and behavioral health via Community Connect and specialty modules, increasingly competing with Netsmart for integrated delivery networks.
• MEDITECH: Hospital and health system EHR vendor that also serves community and post-acute settings, with Expanse platform competing against Netsmart's myUnity in some integrated delivery networks.

Direct peers

• Welligent: Cloud-based EHR purpose-built for behavioral health, IDD, and human services agencies — a focused direct competitor to Netsmart's myEvolv in the IDD and community mental health segments.
• Streamline Healthcare Solutions: Web-based EHR for behavioral health, child and family services, IDD, and addiction treatment — directly overlapping with Netsmart's myEvolv and myAvatar verticals.
• MatrixCare (ResMed): Long-term and post-acute care EHR vendor owned by ResMed, serving home health, hospice, skilled nursing, and senior living — a direct competitor to Netsmart's myUnity post-acute suite.
• Qualifacts: Qualifacts (Credible, CareLogic, InSync) is one of the most direct competitors to Netsmart in the behavioral health and human services EHR market, serving community mental health, substance use, and IDD providers with cloud-based EHR platforms.

Emerging players

• TherapyNotes (TNS Group): Cloud-based EHR and practice management for behavioral health and mental health practices; directly overlaps with Netsmart's myAvatar behavioral health customer base at the small/mid-market end.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/netsmarttech
• Facebookfacebook.com/netsmart
• LinkedInlinkedin.com/company/netsmart

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sequest Technologies