The Government Laboratory

What The Government Laboratory does

The Government Laboratory (Laboratorio de Gobierno) is a Chilean state agency operating under the Ministry of Finance (Ministerio de Hacienda) since 2015, headquartered in Santiago. Its mandate is to co-create solutions to priority public problems, install innovation capabilities among public servants, and measure those capabilities across government institutions. The Laboratory serves three core constituencies: Chilean public institutions, the public servants who work within them, and indirectly the citizens who use government services.

The Laboratory delivers a portfolio of interconnected services centered on three core offerings: Consultoría Ágil (agile consulting engagements that co-create solutions with public institutions), Red de Innovadores Públicos (a network that connects and trains public servants to decentralize innovation practice), and Índice de Innovación Pública (a measurement instrument that has tracked innovation capabilities across 60+ institutions since 2019). Supporting offerings include the Escuela de Innovación Pública online learning platform, the Stack Público AI training cycle (developed with the Ministry of Science and nine global technology partners), the Impacta GovTech open-innovation program backed by the Inter-American Development Bank, and the Guía de Herramientas methodology toolkit of 21 tools across five innovation phases.

As a government agency, the Laboratory operates on annual public budget allocations and provides all services free of charge to public institutions. It has no commercial revenue model, no private shareholders, and no pricing tiers. Its customer base is structurally captive to the Chilean public sector, though its ELIP 2026 initiative now extends its measurement methodology across 11 Latin American and Caribbean countries in partnership with ILPES-CEPAL and CLAD. The Laboratory celebrated its 10th anniversary in 2025 with the release of a commemorative book and continues to scale both domestically (60 institutions in IIP 2025) and regionally.

Name

The Government Laboratory

Legal name

Laboratorio de Gobierno

Website

https://lab.gob.cl

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

The Government Laboratory (Laboratorio de Gobierno) is Chile's public innovation agency under the Ministry of Finance, founded in 2015 to co-create solutions, build innovation capabilities, and measure innovation across Chilean government institutions. It serves public servants and state agencies through agile consulting, an innovation network, and a national innovation index.

Ownership category

akta.pro rank

Product category

Public Sector Innovation Consulting

NAICS

Public Administration (92), Administration of Human Resource Programs (923), Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN)

akta.pro secondary industry

Program & Project Management (PMO) Consulting (BPAHACAL)

Keywords

• Public sector innovation
• Government consulting services
• Innovation capacity measurement
• Public service design
• Civil servant training

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Government Budget Allocation: As a government agency under the Ministry of Finance (Ministerio de Hacienda), the Laboratory operates with annual government budget allocations. The institution does not generate commercial revenue but is funded through Chile's public budget process.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

The Laboratorio de Gobierno is a Chilean state agency that co-creates solutions to priority public problems, installs innovation capabilities among public servants, and measures these capabilities in public institutions. Its portfolio centers on three flagship services: agile consulting (Consultoría Ágil), a public innovators network (Red de Innovadores Públicos), and a measurement instrument (Índice de Innovación Pública), supplemented by online training, AI capacity building, and a 21-tool methodology toolkit.

Product overview

The Government Laboratory (Laboratorio de Gobierno) operates as Chile's public innovation agency under the Ministry of Finance, offering a portfolio of interconnected services. Its core offerings include: Consultoría Ágil (agile consulting), Red de Innovadores Públicos (innovation network), and Índice de Innovación Pública (measurement index). Supporting services include Escuela de Innovación Pública (online training), Stack Público (AI training), Espacios (physical facilities), and the Guía de Herramientas methodology toolkit with 21 tools. The organization also runs specialized programs including Impacta GovTech (open innovation for AI solutions) and ELIP (regional measurement instrument). The portfolio spans consulting, measurement, training, physical spaces, and open innovation programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Consultoría Ágil Agile consulting service that accompanies Chilean public institutions in co-creating concrete solutions to citizen-impacting problems using flexible, human-centered innovation methodologies. Public institutions apply via the Laboratory's contact form.
• Red de Innovadores Públicos

Quantifiable outcome

• IIP 2025 reached 42.1 average points, 4.8% increase, highest since 2019
• +4 more outcomes

Named customers18 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• ILPES-CEPALcoreStrategic or Co-development Partner · 9 June 2026Strategic support partner for the Latin American and Caribbean Public Innovation Survey (ELIP 2026), providing regional coordination and analytical framework for innovation measurement across 11 countries.
• CLAD (Centro Latinoamericano de Administración para el Desarrollo)coreStrategic or Co-development Partner · 9 June 2026Strategic partner for ELIP 2026, bringing expertise in public administration development across Latin America to support the regional innovation survey initiative.
• Ministerio de Ciencia, Tecnología, Conocimiento e InnovacióncoreStrategic or Co-development Partner · 16 April 2026Joint development of Stack Público, an AI training program for public sector employees. The Ministry contributed strategic vision while the Laboratory provided implementation through the Red de Innovadores platform, training over 1,000 public servants.
• Universidad de Los LagosminorImplementation/ SI/ Consulting Partner · 1 January 2026Academic partner collaborating on regional decentralization workshops as part of the Semana de la Innovación Pública 2026, strengthening local innovation capacities in public service.
• Universidad Adolfo IbáñezminorImplementation/ SI/ Consulting Partner · 1 January 2026Academic partner participating in Stack Público AI training sessions, contributing to practical technical training for public servants.
• Universidad de SantiagominorImplementation/ SI/ Consulting Partner · 1 January 2026Academic partner contributing to the Semana de la Innovación Pública 2026, with faculty members moderating policy discussions.
• Universidad CatólicaminorImplementation/ SI/ Consulting Partner · 1 January 2026Academic partner participating in panel discussions during Semana de la Innovación Pública 2026 on state transformation and design.
• Universidad de ChileminorImplementation/ SI/ Consulting Partner · 1 January 2026Academic partner contributing to the 2026 Public Innovation Week with innovation leadership participating in technical and political discussions.
• Horizontal (ONG)minorStrategic or Co-development Partner · 1 January 2026Civil society organization whose director Gonzalo Blumel (former minister) participated in panel discussions on state modernization and digital transformation continuity.
• Ministerio de Vivienda y Urbanismo (MINVU)coreStrategic or Co-development Partner · 1 January 2025Co-organizer of the Impacta GovTech challenge focused on improving building permit processing at municipal Directions of Public Works (DOM). MINVU provides domain expertise and real-world implementation context for the solutions.
• Banco de Estado de Chile (BCN)minorStrategic or Co-development Partner · 1 January 2025Partner in the Impacta GovTech initiative, contributing to the ecosystem supporting AI innovation for municipal building permits.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• NESTA: UK innovation foundation with a public sector innovation portfolio focused on government innovation, public services, and innovation methods. Comparable to Laboratorio de Gobierno in methodology and convening role, though broader in scope.
• Government Digital Service (GDS, UK): UK's Government Digital Service driving digital transformation of public services. Comparable as a national public innovation body, though broader in scope (digital infrastructure and standards) than the Lab's citizen-centric innovation focus.

Direct peers

• The Behavioural Insights Team (BIT): UK-founded social purpose company applying behavioural science to public services. Comparable as a public innovation unit working with governments on applying experimental methodologies to citizen outcomes.
• Policy Lab (UK Government): UK Government internal innovation unit applying design, research, and experimentation to policy challenges. Comparable to Laboratorio de Gobierno in its focus on embedding innovation methods within civil service institutions.
• CLAD (Centro Latinoamericano de Administración para el Desarrollo): Latin American centre for public administration development, a strategic partner of Laboratorio de Gobierno on ELIP 2026. Directly comparable as a regional public administration innovation and capacity-building organisation.
• OECD Observatory of Public Sector Innovation (OPSI): OECD's dedicated observatory on public sector innovation, providing measurement frameworks, training, and convening for member governments. Highly comparable to Laboratorio de Gobierno's IIP measurement, methodology toolkit, and international convening role.
• UNDP Accelerator Labs: UNDP's global network of 90+ public innovation labs applying experimentation, mapping, and portfolio management to development challenges. Directly comparable in mission, methodology, and multi-country operating model.
• 18F (US General Services Administration): US government digital services agency that builds, buys, and shares technology for public agencies. Comparable to Laboratorio de Gobierno's technology-enabled public innovation approach, though 18F is more delivery-focused.
• Mindlab (Danish Design Centre): Denmark's public sector innovation lab (now part of the Danish Design Centre) that pioneered people-centered public innovation methodologies. Closely comparable to Laboratorio de Gobierno's Consultoría Ágil service and design-thinking approach to public services.

Emerging players

• Code for America: US non-profit applying technology to improve government services, with a focus on safety net programs. Comparable as an applied public innovation organisation, though operating outside Chile and through a non-profit delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/labgobcl
• YouTubeyoutube.com/c/LaboratoriodeGobierno
• LinkedInlinkedin.com/company/laboratorio-de-gobierno
• Instagraminstagram.com/labgobcl
• Facebookfacebook.com/labgobcl

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about The Government Laboratory