SDK Environmental

What SDK Environmental does

SDK Environmental, trading in part as Dial-A-Pest, is a UK private limited company headquartered in Slough that provides outsourced environmental services — principally pest control, animal warden and dog collection, plus a specialist in-house contact centre — to local authorities, housing associations, government agencies, commercial customers and domestic end-users. Founded in 2000, the company has accumulated relationships with more than 85 UK local authorities over 20+ years, with several partnerships unbroken for 10+ years, and operates a 24/7 contact centre that takes calls from residents of 40+ councils. Its customer base also extends to Police forces, the MOD, the Environment Agency, universities, letting and estate agents, and direct consumers via the Dial-A-Pest brand.

The company's service delivery is underpinned by a proprietary operational technology stack comprising a CRM with electronic document warehouse, real-time satellite vehicle tracking across the full fleet, postcode-based satellite appointment capacity planning, electronic lone-worker protection via GEM Shield GPS units linked to a 24/7 manned call centre, and network-level IVR telephony (via a strategic partnership with Syntec Telecom Systems, switching over 50 million minutes per annum). It is an official Microsoft Partner deploying SharePoint for partner-facing information sharing and re-selling Office 365. All field staff are CRB-vetted, and the business holds a dense stack of UK public-sector accreditations including BPCA, CEPA BS EN 16636, RoSPA, Buy with Confidence, Constructionline, CHAS, PCI-DSS and Living Wage.

SDK earns revenue through a mix of recurring annual contracted pest-control services with local authorities (including both fully funded and agency-fee structures), subscription-based Gold Standard services for letting and estate agents, pay-on-demand commercial pest work, dog-collection transaction fees, and Dial-A-Pest consumer pay-as-you-go treatments. Distribution is multi-modal: enterprise field sales into councils and housing associations, a white-label partnership e-commerce channel embedded in council webpages, the in-house specialist contact centre, and direct-to-consumer online booking via dialapest.co.uk. Ownership is closely held with no disclosed parent, investors, or funding history, suggesting a founder/family-controlled SME structure.

Name

SDK Environmental

Legal name

SDK (Environmental) Limited

Website

https://sdke.co.uk

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

UK-based environmental services outsourcer providing pest control, animal warden, dog collection and contact-centre services to 85+ local authorities, housing associations, government agencies and domestic customers under the SDK Environmental and Dial-A-Pest brands.

Ownership category

akta.pro rank

Product category

Pest Control & Environmental Services

akta.pro primary industry

Wildlife Control & Exclusion (IMAIAHAJ)

akta.pro secondary industry

Grounds Pest & Mosquito Control (Outdoor) (BPABADAK)

Keywords

• Pest control services
• Animal warden services
• Dog collection services
• Environmental services outsourcing
• Contract pest management

Headquarters

HQ city

Slough

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Contracted Pest Control Services: Annual contracted pest control services providing ongoing protection with scheduled preventative checks. Contracts with local authorities vary from fully funded services to agency agreements where residents pay set fees directly.
2. Pay-on-Demand Commercial Services: One-time or ad-hoc commercial pest control services for businesses requiring immediate pest issue resolution without annual contracts. Suitable for businesses from convenience shops to large manufacturing plants.
3. Local Authority Contracts: Long-term strategic partnerships with over 85 local authorities providing integrated pest control, animal warden services, and hygiene services. Revenue generated through formal service contracts with quarterly reviews and KPI reporting.
4. Dog Collection Services: 24/7 dog collection services with fee collection capabilities on behalf of clients through PCI-DSS compliant payment processing centre.
5. Gold Standard Comprehensive Service: Premium comprehensive pest control service for letting and estate agents demonstrating best industry practices. Includes annual property inspections with written reports and emergency services for tenants.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels5 records

Core offering

SDK Environmental provides contracted pest control, animal warden, dog collection, and related environmental services to UK local authorities, housing associations, letting and estate agents, commercial businesses, and domestic customers. The company operates a 24/7 specialist in-house contact centre, dispatching field technicians via satellite-tracked vehicles to deliver scheduled preventative checks, emergency treatments, and statutory animal control services on behalf of public-sector clients.

Product overview

SDK Environmental operates as a multi-divisional environmental services company providing pest control, animal control, hygiene services, and customer services. The core offering consists of pest control services (Corporate, B2B, and Customer Direct/Dial-A-Pest brands), animal warden services, and dog collection services delivered through a specialist in-house contact centre. These services are supported by a technology platform comprising CRM applications, network-level telephony control (IVR), vehicle tracking, satellite appointment capacity planning, electronic lone worker protection, and Microsoft SharePoint for partner information sharing. The company also offers partnership e-commerce for online booking integration with council partners, along with additional environmental services such as syringe collection and waste monitoring.

Differentiator

Problem solved

Functional benefit

Products and services

• Corporate Pest Control Pest control services delivered on behalf of local authorities, housing associations, letting agents, and commercial premises under fully funded contracts or agency agreements where residents pay set fees. Covers scheduled preventative treatments and reactive callouts across multiple sites.
• Business to Business Pest Control

Quantifiable outcome

• Calls answered within 2 minutes per Customer Service Charter commitment
• +5 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core and supporting.

• Syntec Telecom SystemscoreTechnology or IntegrationSyntec provides IVR and associated telephony services to SDK, switching over 50 million minutes per annum. They enable network-level telephony control with web interface for routing numbers to target destinations, seamless telephonic integration with client contact centres, and disaster recovery call re-routing capabilities.
• MicrosoftcoreTechnology or IntegrationSDK is an official Microsoft Partner using SharePoint for information sharing with business partners, document management, and workflow solutions. SDK also re-sells Office 365 and uses Microsoft platforms for integrated communication systems.
• GEM Shield (Lone Worker Protection)supportingTechnology or IntegrationGEM Shield provides safety devices worn by field officers with emergency GPS functionality. Units are directly linked to 24/7 manned call centre with SOS button capability and strict escalation procedures for emergency services dispatch.
• Veterinary ServicessupportingStrategic or Co-development PartnerContracted veterinary services with hospitalisation facilities available 24/7 to support dog collection operations. Provides professional medical support for collected animals.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Rentokil Initial plc: UK-headquartered global leader in pest control and hygiene services, directly competing across residential, commercial, and local authority segments. Closest large-cap comparable to SDK's pest control, animal-related, and hygiene offerings, though at vastly larger scale.
• Killgerm Group Ltd: UK pest control products and services group with BPCA-aligned offerings to local authorities and commercial customers. Closely comparable specialist peer in the UK pest management market with overlapping accreditation requirements.
• Vergo Pest Management Ltd: UK pest management provider serving commercial and residential customers. Comparable as a similarly-sized UK specialist competing for the same B2B, local authority, and domestic contracts.

Broad incumbents

• Mitie Group plc: UK-listed facilities management provider with a pest control division serving local authorities and commercial customers. Comparable as a broader incumbent offering pest control as part of a wider FM portfolio rather than a specialist.
• Rollins, Inc. (parent of Orkin): US-listed global pest control operator running Orkin and other brands. Comparable as a broad incumbent in residential and commercial pest control with similar recurring-service and direct-to-consumer distribution model.
• ISS A/S: Global facility services provider with pest control and hygiene as part of its integrated services portfolio. Comparable as a broad incumbent pursuing pest control within multi-service FM contracts, particularly relevant for SDK's larger corporate accounts.
• Ecolab Inc. Global leader in water, hygiene, and pest elimination services. Comparable as a broad incumbent operating in pest control alongside a much wider hygiene and sanitation portfolio, particularly relevant for SDK's hygiene services line.

Regional players

• Anticimex Group: Nordic-headquartered pest control group owned by EQT, expanding across Europe. Comparable as a regional pest control specialist with similar municipal and commercial customer mix, though operating in different geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sdk-environmental-ltd

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SDK Environmental