PGOsupport

What PGOsupport does

INVOLV (legal name operating under PGOsupport) is a Utrecht-headquartered, ANBI-registered Dutch non-profit founded in 2008, operating as the national knowledge center for patient and client participation in healthcare, welfare, and research. The organization serves three primary customer segments: patient and client organizations, researchers and research partners, and regional participation makers (including regional hubs, municipal co-governance bodies, and patient organizations at the regional level). Its offerings combine advisory services (participation advice, organizational advice, research agenda development, and duo-intervision pairing researchers with experiential experts) and training/education services (online modules, on-location training, masterclasses, and tailored 'Training op Maat'), delivered through a knowledge bank, an online training platform, in-person sessions, and the SAMENSPRAAK podcast.

The underlying technology is a content-and-service platform centered on the Kennisbank (Knowledge Bank) — a curated repository of articles and resources indexed by audience and topic — alongside digital training modules accessible through a web-based training overview. Notable components include the EUPATI Nederland-opleiding (a specialized program for patient participation in medicine development, run in partnership with EUPATI), the Voor Elkaar-programma (a ZonMW-backed regional participation initiative), and the SAMENSPRAAK podcast. The organization holds no patents, has no mobile app, and offers no public API or SDK.

INVOLV's business model is professional services–oriented: revenue is generated through quote-based advisory engagements, on-location and online training programs, customized corporate training, and funded programs (notably the EUPATI NL and ZonMW Voor Elkaar collaborations). Pricing is not publicly disclosed and the go-to-market is sales-led and consultative. As a non-profit ANBI entity, INVOLV reinvests in its mission rather than distributing returns, with the website organizing its proposition around 'Kennis, Advies en Opleiding' for the Dutch participation ecosystem.

Name

PGOsupport

Legal name

INVOLV

Website

https://pgosupport.nl

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

INVOLV (PGOsupport) is a Utrecht-based Dutch non-profit knowledge center providing advisory, training, and educational programs on patient participation in healthcare, welfare, and research for patient organizations, researchers, and regional participation makers across the Netherlands.

Ownership category

akta.pro rank

Product category

Healthcare Participation Advisory and Training Services

NAICS

Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Patient Feedback, Surveys, Reputation & Experience Measurement (VoC) (HLACAEAH)

Keywords

• Patient participation services
• Healthcare advisory services
• Patient organization training
• Participation knowledge center
• Welfare research consulting

Headquarters

HQ city

Utrecht

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Training and Education Services: Revenue generated through training programs including online modules, on-location training, and masterclasses for patient representatives, researchers, and regional participation makers.
2. Advisory Services: Consulting and advisory trajectories for patient participation in healthcare, welfare, and research settings.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

PGOsupport (INVOLV) is a Dutch knowledge center that promotes patient and client participation in healthcare, welfare, and research. The organization delivers this through three integrated offerings: an online Kennisbank (knowledge bank) curating participation knowledge and resources, participation advisory services (Participatieadvies) that guide organizations in embedding patient involvement, and a portfolio of structured training programs including the EUPATI Nederland course, the Voor Elkaar program, and customized training-on-demand (Training op Maat). Customers are primarily patient organizations, researchers, regional participation parties, healthcare providers, and municipalities in the Netherlands.

Product overview

INVOLV operates as a unified knowledge center platform offering advisory services, training, and educational programs for patient and client organizations, researchers, and regional participation makers in healthcare, welfare, and research. The core offering consists of a Knowledge Bank (Kennisbank) as the foundational knowledge resource, supported by advisory services (Participatieadvies, Organisatieadvies) and structured training programs (Trainingenoverzicht). The portfolio includes specialized modules such as EUPATI Nederland-opleiding for medicine development participation, Online Modules for self-paced learning, and targeted programs like Kickstarter voor Onderzoekers and Duo-intervisie. Additional offerings include the Voor Elkaar-programma for regional cooperation and the Podcast SAMENSPRAAK for ongoing dialogue. All offerings serve the mission of promoting participation to improve quality of care, research, and welfare.

Differentiator

Problem solved

Functional benefit

Brands

• EUPATI Nederland-opleiding: Education program for patient participation in medicine development
• Voor Elkaar-programma
• Podcast SAMENSPRAAK

Products and services

• Kennisbank (Knowledge Bank) Online knowledge library curating articles, guides, and resources on patient and client participation in healthcare, welfare, and research. Made available to patient organizations, researchers, regional parties, healthcare providers, and municipalities.
• Participatieadvies (Participation Advisory) Custom advisory service that guides organizations — patient groups, research institutes, regional bodies, and municipalities — in designing, implementing, and evaluating patient and client participation practices.
• EUPATI Nederland Opleiding Structured training program based on the European Patients Academy on Therapeutic Innovation (EUPATI) framework, training patient representatives, researchers, and other stakeholders on patient involvement in medicines research and development.
• Voor Elkaar Programma Structured program supporting collaboration among organizations working on patient and client participation, with associated training and capacity-building components.
• Training op Maat (Customized Training) Customized training programs designed and delivered to the specific participation needs of individual organizations, including on-site and tailored curricula.

Quantifiable outcome

• Belief that participation is the key to better quality of healthcare, research, welfare, and ultimately quality of life for people with conditions or disabilities

Named customers3 records

Segments3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• EUPATI NederlandcoreStrategic or Co-development PartnerEUPATI Nederland (European Patients' Academy on Therapeutic Innovation) is a partnership in which INVOLV runs the Netherlands education program for patient participation in medicine development. The EUPATI NL training empowers patients with stronger voices in medicine development.
• ZonMWcoreStrategic or Co-development PartnerZonMW (Netherlands Organisation for Health Research and Development) partners with INVOLV on the 'Voor Elkaar' program, supporting collaboration and participation initiatives in healthcare research.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• National Voices: UK coalition of health and care charities advocating for person-centred care and patient participation in service design. Comparable as a broader, more established incumbent that trains and supports patient-advocacy organizations, mirroring INVOLV's national knowledge-center role across healthcare and welfare.
• IAPO (International Alliance of Patients' Organizations): Global alliance of patient organizations across disease areas, building patient involvement capacity through policy, advocacy, and training resources. Comparable as a broader incumbent operating at the patient-participation and capacity-building layer that INVOLV serves at the Dutch national level.
• EUPATI Foundation: European Patients' Academy on Therapeutic Innovation, the parent initiative under which INVOLV delivers the Dutch national training program for patient participation in medicines development. Directly comparable because INVOLV is the Netherlands delivery node for EUPATI's curriculum and advisory framework.

Emerging players

• Inspire: US-based online patient community and engagement platform connecting patients, families, and healthcare partners to share health information and participate in research. Comparable as an emerging player delivering patient-engagement infrastructure that overlaps with INVOLV's Kennisbank and researcher-facing services but competes from a tech-platform angle.

Direct peers

• Zorgbelang Nederland: Dutch umbrella for regional patient-interest organizations (zorgbelangorganisaties) focused on amplifying client voice in care, welfare, and regional participation. Directly comparable to INVOLV because both operate as national convening/coaching bodies for client participation across regional and welfare settings in the Netherlands.
• Patiëntenfederatie Nederland: Dutch umbrella federation representing patient and client organizations across the Netherlands. Highly comparable to INVOLV because both sit at the intersection of patient advocacy, healthcare research participation, and Dutch national health-system influence, addressing the same member organizations and policy-makers.
• PFMD (Patient Focused Medicines Development): Multi-stakeholder collaborative focused on systematically integrating the patient voice into medicines development through tools, training, and metrics. Directly comparable to INVOLV because both deliver patient-participation training and frameworks to researchers and medicines developers, overlapping in EUPATI ecosystem workflows.
• Cochrane Consumer Network: Cochrane's global network of patients, carers, and members of the public contributing to evidence synthesis as co-authors and reviewers. Comparable because both recruit and train non-researchers to participate in healthcare research and systematic reviews, addressing a similar 'patient-expert pipeline' challenge.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/involvparticipatie
• Xx.com/pgosupport

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PGOsupport