Name

Eskilstuna Kommun

Legal name

Eskilstuna kommun

Website

https://eskilstuna.se

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Public Administration / Municipal Government Services

NAICS

Administration of Urban Planning and Community and Rural Development (92512), Individual and Family Services (6241), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Social Services (8300), Services-Management Services (8741)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), Government Program Administrative Services (Medicare/Medicaid ASO/TPA) (HLAEALAO)

Keywords

• Municipal public services
• Elderly and disability care
• Education and childcare
• Social welfare services
• Fire and rescue services

Headquarters

HQ city

Eskilstuna

HQ country

Sweden

HQ region

Europe

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Municipal Tax Revenue: The primary source of municipal funding is municipal income tax levied on residents' and businesses' income. The tax rate and budget are determined annually by Kommunfullmäktige (municipal council).
2. State Government Grants (statsbidrag): The Swedish central government provides unconditional and conditional grants to municipalities for specific purposes such as healthcare, education, and social services, based on national allocation formulas.
3. Municipal Company Dividends: Eskilstuna municipality owns Eskilstuna Kommunföretag AB (parent company), which in turn owns Eskilstuna Energi & Miljö AB, Eskilstuna Kommunfastigheter AB, Destination Eskilstuna AB, and Eskilstuna Logistik och Etablering AB. Profits and dividends flow back to the municipality.
4. Service Fees and Charges: Fees charged for specific services including copying/public records (60 SEK for 10 pages, then 6 SEK/page), fire service fees, chimney sweeping fees, and other regulatory service charges.
5. Patient Insurance Fees: The municipality maintains a patient injury insurance (patientskadeförsäkring) through Protector Försäkring (policy no. 3819368-1.1) covering residents for injuries arising from municipal healthcare services.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels9 records

Core offering

Eskilstuna Kommun delivers statutorily mandated Swedish municipal services to approximately 107,000 residents, including preschool, compulsory and upper secondary education, elderly care, disability services, home healthcare, social assistance, fire and rescue, urban planning, environmental supervision, cultural and recreational programmes, and democratic governance. Service delivery combines a digital platform (eskilstuna.se, e-tjänster, Eskilstuna Direkt app) with physical offices, in-home visits, fire stations, schools, care facilities, and the Eskilstuna Stadsarkiv, funded primarily through municipal income tax and state grants.

Product overview

Eskilstuna Kommun operates a comprehensive digital service platform (eskilstuna.se) that serves as the primary interface between the municipality and its residents. The offering is a platform-plus-modules architecture. The core platform is eskilstuna.se, a multi-section web portal encompassing e-services (e-tjänster), operational information (driftinformation), news, and contact services. Key modules include the Employee Portal (Logga in som medarbetare) providing remote access to HR systems (PS Självservice, Medvind), scheduling tools (Time Care, Time Pool), and the SharePoint intranet; the Politician Portal for elected officials; and the Föreningsliv och bidrag portal for associations. The municipality also operates a suite of specialized service products: Hemsjukvård (home healthcare), Patientförsäkring (patient insurance), Räddningstjänsten (fire and rescue), Patientsäkerhet (patient safety), ANDTS prevention programs, a combustion plant public register, and municipal life-saving equipment maps. Strategic development is guided by Framtidens vård och omsorg 2035, which drives digitalization of welfare services through a partnering agreement with Pulsen (2024–2028). Mobile access is available via the Appen Eskilstuna direkt. External partner sites — Visit Eskilstuna, Evenemangsguiden, Företagswebben, and Pressmachine — extend the municipal digital ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• Visit Eskilstuna: Official tourism and visitor information portal for Eskilstuna
• Evenemangsguiden
• Företagswebben
• Eskilstuna direkt
• Framtidens vård och omsorg 2035
• Politikerportalen

Products and services

• E-tjänster och blanketter (E-services and forms) Suite of online municipal self-service forms and digital transactions for residents, businesses, and associations, available 24/7 through eskilstuna.se.
• Eskilstuna direkt (contact center) Single point of contact for residents to navigate and access all municipal services via phone, email, or in-person visit.
• Eskilstuna Direkt mobile app Mobile application for on-the-go access to municipal services and information for Eskilstuna residents.
• Framtidens vård och omsorg 2035 (Future Care and Care 2035) Strategic programme transforming municipal elderly and disability care through welfare technology, digitalization, and cross-sector collaboration in partnership with Region Sörmland and Mälardalens universitet.
• Hemsjukvård (Home Healthcare) Home-based medical care services delivered in residents' own homes, including rehabilitation, wound care, medication management, and assistive equipment.
• Patientförsäkring (Patient Insurance) Municipal patient insurance covering physical and psychological injuries arising from municipal healthcare services.
• Räddningstjänsten (Fire and Rescue Services) Municipal fire suppression, rescue, fire safety inspection, permit issuance, public education, and chemical-accident (Seveso) supervision across the municipality.
• Patientsäkerhet (Patient Safety programme) Statutory patient safety framework for municipal healthcare including incident reporting, annual safety reports, and MAS/MAR governance.
• Föreningsliv och bidrag (Association Grants and Facility Booking Portal) Online portal enabling local associations to register, book municipal facilities, and apply for municipal association grants.
• Eskilstuna Stadsarkiv (City Archives) Municipal archive providing research access to historical municipal and private archives, with shared research facilities through the public library.
• Public register of medium-sized combustion plants Statutorily required public register of medium-sized combustion plants operating in Eskilstuna municipality.
• Municipal life-saving equipment map Interactive public map of municipal life-saving stations (life buoys, rescue hooks, ladders) at bathing and water-access locations.
• ANDTS prevention programme Coordinated ANDTS (Alcohol, Narcotics, Doping, Tobacco, Gambling) prevention programme including school-based education, wastewater monitoring, and inter-agency cooperation with Polismyndigheten.
• Sändning av Kommunfullmäktige (Council Web-TV) Live and archived webcasts of municipal council (Kommunfullmäktige) meetings via kommunetv.se.
• Logga in som medarbetare (Employee Portal) Single sign-on employee portal consolidating remote access to the municipality's intranet, email, HR/payroll, scheduling, telephone directory, and occupational health reporting systems.
• Driftinformation (Operational Status) Public-facing status and disruption noticeboard publishing real-time service interruptions, road closures, and maintenance updates for municipal services.

Quantifiable outcome

• 94% of residents (survey 2024) want to manage independently as they age or if they acquire a disability
• +4 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

Feature5 records

Partnerships

16 partnerships are on record, tiered core, major and moderate.

• PulsencoreTechnology or Integration · 1 January 2024A unique partnering agreement (2024-2028, extendable to 2032) with IT company Pulsen for comprehensive digital transformation within healthcare and social services (vård och omsorg). Eskilstuna is the first municipality in Sweden to use construction-industry-style partnering for public sector IT. Pulsen covers welfare technology, IT delivery, and sustainable IT component management within a budget framework. Pulsen can sub-contract within the agreement without re-procurement, having already won a competitive procurement under LOU (offentlig upphandling).
• Region SörmlandcoreStrategic or Co-development PartnerStrategic partnership with Region Sörmland (regional healthcare authority) for person-centered near-care (personcentrerad nära vård och omsorg). Collaboration includes joint development of integrated health and social care services, strategic partnership forums, and regional coordination. Region Sörmland is a key partner in the Framtidens vård och omsorg 2035 strategic framework.
• Mälardalens universitet (Mälardalen University)coreStrategic or Co-development PartnerAcademic partnership with Mälardalens universitet as part of the Framtidens vård och omsorg 2035 strategy. Collaboration covers joint research, workforce development, educational content co-creation, and innovation in welfare technology. The university is a key partner in developing future care competencies and cross-disciplinary approaches.
• Civilsamhället (Civil Society Organisations)coreStrategic or Co-development PartnerExtensive collaboration with civil society organisations including sports clubs (idrottsföreningar), study associations (studieförbund), religious congregations (trossamfund), cultural associations (kulturföreningar), and volunteer organisations. These partnerships create meeting places, activities, and support services that reduce loneliness and promote community health, particularly for older adults. Specific partners include Röda Korset (Red Cross) and Äldrekontakt.
• Räddningsregion Östra Svealand (Rescue Region Eastern Svealand)majorStrategic or Co-development PartnerEskilstuna participates in Räddningsregion Östra Svealand, a regional rescue coordination comprising 13 rescue service organisations covering 48 municipalities across several counties. The collaboration ensures efficient deployment of rescue resources regardless of municipal boundaries. The nearest and most appropriate unit is dispatched for each incident.
• Näringslivet (Local Business Community)moderateStrategic or Co-development PartnerThe municipality collaborates with local businesses as part of the Framtidens vård och omsorg 2035 strategy, including participation in welfare technology co-development and innovation projects. The 'Tillsammans mot narkotika' (Together Against Drugs) initiative also involves major local employers taking a joint stance against drug trafficking in the city.
• Other Municipalities (in Räddningsregion Östra Svealand)majorStrategic or Co-development PartnerRescue service collaboration with 12 other rescue service organisations in the region: Flen, Strängnäs, Södertörns brandförsvarsförbund, and Sörmlandskusten räddningstjänst from Södermanland county, plus organisations from Västmanland and Uppsala counties. Rescue dispatch is coordinated from the rescue control centre in Lindvreten, south of Stockholm, operated by Södertörns brandförsvarsförbund.
• Polismyndigheten (Police Authority)coreStrategic or Co-development PartnerFormal cooperation agreement between Eskilstuna municipality and the Police Authority for crime prevention. This includes the joint initiative 'Tillsammans mot narkotika' (Together Against Drugs) - a high-priority political initiative and joint effort among various societal actors and partners in Eskilstuna, also involving employers, associations, bars/restaurants, and property owners.
• Other Municipal Departments and Bolag (Within Eskilstuna)coreStrategic or Co-development PartnerCross-departmental collaboration within Eskilstuna municipality as part of the Framtidens vård och omsorg 2035 strategy, including cooperation with other municipal administrations and municipal companies to create an inclusive, accessible society and promote citizen health and safety.
• Local Businesses and Associations (Tillsammans mot narkotika)moderateGTM or Marketing PartnerThe 'Tillsammans mot narkotika' initiative involves local large employers, associations, bars/restaurants (krogar), and property owners who collectively take a stance against drug dealing in Eskilstuna and distance themselves from the normalisation of drug use. A list of supporting businesses and organisations is maintained on the initiative's webpage.
• Södertörns brandförsvarsförbund (Södertörn Fire and Rescue Association)majorStrategic or Co-development PartnerOperates the rescue control centre (räddningscentral) in Lindvreten, south of Stockholm, that dispatches rescue services for Räddningsregion Östra Svealand, including Eskilstuna municipality. Eskilstuna's rescue dispatch is coordinated through this centralised control.
• Röda Korset (Red Cross) and ÄldrekontaktmoderateStrategic or Co-development PartnerRöda Korset and Äldrekontakt are specifically named as volunteer organisations collaborating with the municipality's elderly care services. They provide activities and support that create community and reduce loneliness among older residents.
• Studieförbund (Study Associations)moderateStrategic or Co-development PartnerStudy associations (studieförbund) are named partners in municipal elderly care collaboration, providing educational and social activities at meeting places, care homes, and within home care services to promote community engagement.
• Trossamfund (Religious Congregations)moderateStrategic or Co-development PartnerReligious congregations (trossamfund) are named partners in municipal elderly care collaboration, providing community engagement and support activities at municipal care facilities and in home care settings.
• Kulturföreningar (Cultural Associations)moderateStrategic or Co-development PartnerCultural associations (kulturföreningar) are named partners in municipal elderly care collaboration, providing cultural activities and engagement programmes at care homes and within home care services.
• Idrottsföreningar (Sports Associations)moderateStrategic or Co-development PartnerSports associations (idrottsföreningar) are named partners in municipal elderly care collaboration, providing sports and recreational activities at meeting places, care homes, and within home care services to promote active and healthy aging.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Regional players

• City of Helsinki: Nordic-capital municipal government with closely analogous public-service mandate (education, social services, healthcare, urban planning), comparable digital-first citizen-service evolution, and similar Nordic welfare-tech adoption profile — though operating under Finnish, not Swedish, law.
• City of Copenhagen: Nordic capital municipality with a comparable comprehensive public-service portfolio and a digital-service transformation comparable to Eskilstuna's — relevant as a regional Nordic peer for benchmarking elder-care welfare technology, though in a different national regulatory regime.

Direct peers

• Linköpings kommun: Mid-size Swedish municipality in Östergötland with the same statutory public-service mandate and similar demographic profile to Eskilstuna, including comparable elderly-care and digital-service programmes.
• Norrköpings kommun: Mid-size Swedish municipality of comparable scale, with the same statutory public-service mandate, elderly-care programmes, and digital first-channel service platforms analogous to Eskilstuna.se.
• Örebro kommun: Mid-size Swedish municipality operating under the same Local Government Act with a comparable service mix, including municipal subsidiaries, fire/rescue, social services, and digital citizen-service delivery.
• Malmö Stad (City of Malmö): Large Swedish municipality operating the same statutory bundle of services (education, care, social services, urban planning, fire/rescue), with comparable digital citizen-service platforms and welfare-technology strategies under the same regulatory regime.
• Västerås stad: Neighbouring Mälardalen-region municipality with the same statutory service mandate, similar industrial heritage, and comparable population size — making it one of the closest direct peers to Eskilstuna in scale and geography.
• Göteborgs Stad (City of Gothenburg): Sweden's second-largest municipality with the same comprehensive public-service mandate — education, social services, elderly care, urban planning, and emergency services — under identical Swedish municipal law and tax-funded model.
• Uppsala kommun: Mid-large Swedish municipality with an identical statutory mandate, university town profile (Mälardalens University collaboration echoes Uppsala's academic municipality status), and a comparable welfare-technology and elderly-care transformation agenda.
• Stockholms Stad (City of Stockholm): Sweden's largest municipality, operating with the same statutory mandate for education, elderly care, social services, urban planning, and fire/rescue under the Swedish Local Government Act. Directly comparable business model and service breadth, differing only by scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/eskilstunakommun
• LinkedInlinkedin.com/company/eskilstuna-kommun
• Instagraminstagram.com/etunakommun
• Xx.com/etunakommun

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles23 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eskilstuna Kommun