Boynton Health Service

What Boynton Health Service does

Boynton Health Service is the on-campus health service of the University of Minnesota Twin Cities, founded in 1918 as the University Health Service and renamed in 1975 in honor of Dr. Ruth Boynton. It operates as a department of the University of Minnesota, a public state entity governed by the Board of Regents, and is not a venture-backed or independent commercial business. The organization serves the UMN Twin Cities student, faculty, and staff population through a multi-specialty ambulatory portfolio including Primary Care, Urgent Care, Gopher Quick Clinic (same-day convenience care), Pharmacy, Eye Clinic & Optical Shop, Physical Therapy, Travel Clinic, STI Testing, Gynecology, Nutrition, Gender Care, and a comprehensive Mental Health and Counseling program. Ancillary public health programs include Pet Away Worry & Stress (PAWS), Nutritious U Food Pantry, Naloxone distribution, and the biennial College Student Health Survey, the methodology of which became the model for the National College Health Assessment.

The technology stack is built on the MyBoynton patient portal for online scheduling, secure messaging with care teams, immunization records, and medical records access, supported by telehealth visits with evening hours and the RxLocal mobile app for prescription refills. The service is distributed across five campus clinic locations (East Bank, West Bank, St. Paul, Recreation and Wellness Center, and Coffman Memorial Union) plus telehealth, with the East Bank clinic at 410 Church St SE serving as the main hub. After-hours and crisis coverage is provided through a partnership with M Health Fairview, and the Boynton Dental Clinic was closed in March 2025 with services transitioned to the UMN School of Dentistry.

Revenue is generated through three primary mechanisms: insurance billing for clinical services (UPlan for faculty/staff, Student Health Benefit Plan for students, and third-party insurance), Student Services Fee subsidies that reduce out-of-pocket costs for eligible students enrolled in six or more credits, and copays for specific services ($5 undergrad physical therapy copay, $10 Graduate Assistant Health Plan mental health copay, $15-$20 Gopher Quick Clinic copays for UPlan members). The pharmacy operates as a transaction-based revenue stream with FSA/HSA and Gopher GOLD acceptance. Marketing is conducted through Instagram, TikTok, LinkedIn, the university website, email newsletters, and community outreach. The organization has been continuously accredited by the AAAHC since 1979, making it the first college health service to receive this accreditation.

Name

Boynton Health Service

Legal name

Regents of the University of Minnesota

Website

https://boynton.umn.edu

Company type

Private

Founded year

1918

Operating status

Operating

Headcount range

101–250 employees

Short description

Boynton Health Service is the on-campus health service of the University of Minnesota Twin Cities, providing comprehensive medical, mental health, pharmacy, and wellness services to UMN students, faculty, and staff across five campus clinic locations and telehealth.

Ownership category

akta.pro rank

Product category

College Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Pediatrics & Adolescent Medicine Practices (HLAFAJAF)

akta.pro secondary industry

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL)

Keywords

• College health services
• Student health center
• Primary care clinic
• Mental health counseling
• Pharmacy services

Headquarters

HQ city

Minneapolis

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Service Fees: Boynton Health generates revenue through billing health insurance for medical services. For students with active health insurance and who pay the Student Services Fee (SSF), most services are covered at no or reduced out-of-pocket cost. The SSF helps cover costs of care at Boynton. Services not covered include prescription medications, medical supplies, vaccines (except specific ones), eyewear, physical therapy co-pays, and form completion.
2. Student Services Fee: Students registered for six or more credits who pay the Student Services Fee receive subsidized healthcare at Boynton. The SSF helps cover out-of-pocket costs of care after insurance billing, with some exceptions. The SSF can only be applied during the semester it is paid.
3. Student Health Benefit Plan: Students admitted to a degree program and registered for six or more credits are required to have active health insurance. The University offers the Student Health Benefit Plan (SHBP). International students are automatically enrolled in SHBP.
4. UPlan Faculty/Staff Insurance: University employees on Medica's UPlan can choose Boynton as their primary care clinic. Services include flu shots and health screenings at no out-of-pocket cost for UPlan members, which also earn Wellness Program points to lower premiums.
5. Pharmacy Services: Prescription medications and over-the-counter products sold through Boynton Pharmacy. Accepts Gopher GOLD, credit/debit cards, and FSA/HSA cards. Students can charge pharmacy orders to their student account.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Boynton Health Service is the on-campus college health center of the University of Minnesota Twin Cities, providing comprehensive medical, mental health, pharmacy, eye care, physical therapy, and preventive wellness services to students, faculty, and staff. Services are delivered through three physical clinic locations and a telehealth platform, supported by a digital patient portal and the RxLocal mobile app, with care subsidized by the Student Services Fee and billed to insurance.

Product overview

Boynton Health Service is a comprehensive college student health center at the University of Minnesota Twin Cities, offering a unified portfolio of on-campus medical, mental health, and wellness services. The core offering includes Primary Care, Urgent Care, Gopher Quick Clinic, Pharmacy, Eye Clinic & Optical Shop, Physical Therapy, Travel Clinic, STI Testing, Gynecology, Nutrition, and Gender Care clinics. Mental health services encompass individual and group therapy, psychiatry, Single Session Conversations, and Let's Talk consultations. Additional wellness programs include PAWS animal therapy, Nutritious U Food Pantry, Naloxone distribution, and vaccination services. Digital access is provided through the MyBoynton Patient Portal and RxLocal app for prescription management. The service is primarily funded through Student Services Fees and accepts various insurance plans including UPlan for faculty and staff.

Differentiator

Problem solved

Functional benefit

Brands

• RxLocal: Mobile prescription management app for refilling prescriptions and messaging Boynton Pharmacy.
• PAWS (Pet Away Worry & Stress)
• Nutritious U Food Pantry
• Gopher Quick Clinic
• Gender Care

Products and services

• Primary Care General medical care for acute and chronic conditions, mental health support, sexual health services, skin issues, minor surgery, wellness and prevention, sports medicine, and onsite X-rays and lab services for University of Minnesota students, faculty, and staff.
• Urgent Care Walk-in clinic for sudden or severe medical conditions or injuries requiring immediate attention, treating symptoms such as high fever, breathing difficulties, head injuries, and severe abdominal pain.
• Gopher Quick Clinic Same-day, appointment-only convenience care clinic for minor illnesses including eyes, ears, nose, throat symptoms, cough, urinary symptoms, limited skin conditions, and PCR testing for COVID-19, influenza, strep throat, mono, urinary infection, and pregnancy.
• Pharmacy Prescription dispensing, gender-affirming care support, medication disposal, free safer sex supplies distribution, and Medication Therapy Management (MTM) services with prescription refill capabilities via the RxLocal app.
• Eye Clinic & Optical Shop Comprehensive eye exams, prescription glasses with 20% discount for UMN ID holders, contact lenses, BluTech lenses for blue light protection, and urgent visits for acute eye conditions.
• Physical Therapy One-on-one treatment including exercise, soft tissue mobilization, spinal traction, joint mobilization, custom foot orthotics, movement re-education, video gait analysis, and post-surgical orthopedic rehabilitation.
• Travel Clinic Personal travel consultations considering health history, current medications, drug allergies, and travel plans with recommendations for vaccines and medicines for international destinations. Open to students only.
• STI Testing Drop-in asymptomatic screening for gonorrhea and chlamydia at the East Bank clinic, with scheduled appointments for symptomatic patients through Gynecology, Gender Care, and Primary Care clinics.
• Biometric Health Screening Health screening tests including total cholesterol, HDL and LDL cholesterol, blood pressure, blood glucose, and body composition for eligible UMN faculty and staff on Medica's UPlan.
• Gynecology Services including menstrual problems evaluation, breast problems evaluation, abnormal Pap test management, preconception care, wellness visits, birth control counseling with IUD/implant insertion, gynecologic infection treatment, and pregnancy testing.
• Nutrition Dietetic services for celiac disease, cholesterol, Crohn's disease, diabetes, diverticulitis, food allergies, hypertension, IBS, malnutrition, weight management, and personalized nutrition guidance.
• Gender Care Hormone replacement therapy using informed consent model, referrals for gender-affirming surgeries, fertility preservation, PrEP medication, STI screening and treatment, wellness visits, and contraception compatible with HRT.
• Mental Health & Counseling Individual and family therapy, group therapy and counseling groups, psychiatry services, counseling sessions, educational workshops, affinity spaces, embedded counseling in UMN colleges, ADHD support, eating disorder referrals, and substance use support. Primarily serves students only.
• Single Session Conversations & Let's Talk Drop-in, no-cost confidential conversations with counselors: Single Session 45-minute in-person conversations and 15-minute virtual Let's Talk consultations for stress navigation and resource connection.
• ADHD Support ADHD evaluation and treatment policies including record review, neuropsychological testing requirements, controlled substance agreements, and ongoing medication management with $1,400-$2,500 evaluation costs.
• Vaccinations Comprehensive immunization services including flu, COVID-19, Mpox, Tdap, MMR, meningococcal, varicella, hepatitis A and B, HPV, pneumococcal, polio, shingles, and rabies vaccines through drop-in clinics and appointments.
• Naloxone Distribution Free naloxone nasal spray distribution across Twin Cities campuses via Overdose Emergency Response kits located at multiple campus buildings including Appleby Hall, Boynton Health, Coffman Memorial Union, and residence halls.
• Pet Away Worry & Stress (PAWS) Animal-Assisted Interactions program with registered therapy animals including dogs, cats, rabbits, and chickens for student stress relief, operating Monday-Thursday during academic year and twice monthly in summer.
• Nutritious U Food Pantry Fresh, free, and culturally connected food distribution for students with no proof of need required; operating at multiple campus locations including Coffman Memorial Union with proxy shopping available.
• Sexual Health Services Free safer sex supplies including condoms, lubricant, and dental dams; contraception methods; emergency contraception (Plan B, ella, copper IUD); pregnancy tests; HPV vaccine; and Doxy-PEP for STI prevention.
• MyBoynton Patient Portal Online patient portal for scheduling appointments, secure messaging with care team, viewing/updating personal information including preferred name and pronouns, reviewing immunization records, and accessing referrals and medical records.

Quantifiable outcome

• Most services at no or reduced cost with SSF coverage
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• MN-SUCH (Minnesota Substance Use & Community Health Lab)coreStrategic or Co-development PartnerProgram partner providing overdose emergency response kits and naloxone to Boynton Health for distribution across Twin Cities campuses. Part of the Medical School's Department of Family Medicine and Community Health.
• Steve Rummler Hope NetworkminorStrategic or Co-development PartnerProgram partner providing naloxone training for campus community. Offers free online training on how to administer naloxone and provides in-person training approximately twice per semester.
• The Aurora Center at University of MinnesotacoreStrategic or Co-development PartnerSexual assault, relationship violence, and stalking support resource. Located at Appleby Hall, provides free and confidential services to students, staff, and faculty at UMN-Twin Cities and Augsburg University.
• University of Minnesota School of DentistrycoreStrategic or Co-development PartnerDental services transitioned from Boynton Dental Clinic to the School of Dentistry. Patients referred to Faculty Dental Practice or Moos Tower Dental Clinics for expanded services and multi-specialty teams.
• M Health FairviewcoreImplementation/ SI/ Consulting PartnerAfter-hours mental health crisis line answered by Fairview Nurse Advisor. Also provides emergency dental care, behavioral emergency center, and emergency room services for patients needing care outside Boynton hours.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• M Health Fairview: M Health Fairview is a large regional health system and UMN-affiliated partner that provides after-hours crisis-line, ED, and behavioral emergency services for Boynton patients — a broader incumbent that overlaps in ambulatory and acute care for the same Twin Cities population.

Direct peers

• University Health Services (University of Wisconsin-Madison): UHS at UW-Madison provides comprehensive outpatient medical, mental health, and pharmacy services to a comparable large Big Ten student population, with similar SSF-equivalent funding dynamics and AAAHC-equivalent accreditation posture.
• Northwestern University Health Service: Northwestern's on-campus health service offers primary care, mental health, and specialty care to Northwestern students — directly comparable as a research-university-affiliated outpatient clinic with a similar student-centric service mix.
• MIT Medical: MIT Medical is a comprehensive campus-based health service offering primary care, mental health, OB-GYN, and specialty services to MIT students, employees, and dependents — a direct peer in scale, scope, and integration with a major research university.
• University Health Services (UC Berkeley): UC Berkeley's Tang Center provides primary care, mental health, pharmacy, and wellness services to UC Berkeley students — directly comparable as a comprehensive public-university student health operation with similar funding structure.
• Harvard University Health Services (HUHS): HUHS provides comprehensive outpatient medical, mental health, and pharmacy care to Harvard students, faculty, staff, and dependents — directly comparable in scope, multi-clinic footprint, and university-affiliated ambulatory care model.
• Vaden Health Services (Stanford University): Stanford's Vaden Health Center provides primary care, mental health, pharmacy, and wellness programs to Stanford students — a direct peer offering a comparable multi-specialty outpatient model on a major university campus.
• Student Health Services (The Ohio State University): Ohio State's on-campus Student Health Services delivers primary care, mental health, gynecology, allergy, and pharmacy services to a similar large public-university student body — directly comparable in service mix and funding model.
• University Health Service (University of Michigan): University of Michigan's campus health service offers primary care, mental health, pharmacy, and specialty services to U-M students, faculty, and staff — the closest direct peer in scope, scale, and Big Ten public-university context.
• UCLA Arthur Ashe Student Health & Wellness Center: UCLA's Ashe Center delivers primary care, mental health, pharmacy, lab, and specialty services to UCLA students with similar fee-subsidy and insurance-billing dynamics — directly comparable as a large public-university student health service.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/boyntonhealth
• LinkedInlinkedin.com/company/boyntonhealth
• Instagraminstagram.com/boyntonhealth
• TikToktiktok.com/@boyntonhealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Boynton Health Service