Asian Services In Action

What Asian Services In Action does

Asian Services In Action (ASIA) is a 501(c)(3) nonprofit health and human services agency founded in 1995 and headquartered in Akron, Ohio. The organization serves immigrant, refugee, and native-born low-income communities across Northeast Ohio through a bilingual and culturally competent service delivery model. Its core asset is the International Community Health Center (ICHC), which operates as two Federally Qualified Health Centers (one in Cleveland, one in Akron) accredited as Patient Centered Medical Homes and providing primary care, behavioral health, acupuncture, and health insurance marketplace navigation on a sliding-scale payment basis. ASIA holds FTCA deemed status and received HRSA Community Health Quality Recognition badges in 2024.

Beyond clinical care, ASIA operates an integrated portfolio of wraparound social services including immigration and family law legal representation, the Ahimsa survivor support program, interpreting and translation services, children/youth/family programming, aging and adult services, civic engagement and voter education, and the Apex Fund for Economic Opportunity (a microloan program for low-income entrepreneurs). Revenue is generated through a mix of federal FQHC reimbursement, sliding-scale patient fees, foundation grants, and individual donations rather than commercial pricing. The organization employs 51-100 staff across its Cleveland and Akron locations and serves tens of thousands of individuals annually. ASIA does not disclose revenue figures, does not have institutional investment or parent company ownership, and operates as an independent nonprofit under community-based board governance with Elaine Tso as CEO.

Name

Asian Services In Action

Legal name

Asian Services in Action, Inc.

Website

https://asiaohio.org

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

51–100 employees

Short description

Asian Services In Action is a 501(c)(3) nonprofit operating two Federally Qualified Health Centers in Cleveland and Akron, delivering sliding-scale multilingual healthcare and wraparound social services — including legal aid, survivor support, interpreting, and microloans — to immigrant, refugee, and low-income communities in Northeast Ohio.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

Keywords

• Community health services
• Federally qualified health centers
• Immigrant support services
• Multilingual healthcare
• Social services nonprofit

Headquarters

HQ city

Akron

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Healthcare Services Revenue: Revenue generated from providing comprehensive healthcare services at the International Community Health Centers, including primary care, behavioral health, and acupuncture services. Services are provided on a sliding scale to ensure accessibility.
2. Grant Funding and Donations: Support from funders, partners, and individual donors enabling the organization to serve tens of thousands of individuals annually. The organization is a 501(c)(3) nonprofit.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

ASIA operates two Federally Qualified Health Centers (FQHCs) in Akron and Cleveland, Ohio, providing primary medical care on a sliding-fee scale to immigrant, refugee, and native-born community members. Beyond healthcare, the organization delivers behavioral health, acupuncture, legal aid, interpreting, youth and family services, aging services, civic engagement programming, and a microloan program known as the Apex Fund for Economic Opportunity.

Product overview

Asian Services In Action (ASIA) is a comprehensive health and human services agency that operates a platform of integrated services rather than a single software product. The core offering is the International Community Health Center (ICHC), a Federally Qualified Health Center providing culturally competent healthcare on a sliding scale. Around this core health center, ASIA offers a portfolio of complementary social service modules including Behavioral Health, Acupuncture, Health Insurance Marketplace enrollment, Legal Services (immigration, family law, estate planning), Ahimsa survivor support services, Interpreting and Translation Services, Children Youth and Family Services, Aging and Adult Services, Communications and Civic Engagement (including Global Cafe programming and voter education), and Sustainability Services. Additionally, the Apex Fund for Economic Opportunity provides microloans for small business development. The organization serves Northeast Ohio's immigrant, refugee, and low-income communities across multiple languages.

Differentiator

Problem solved

Functional benefit

Brands

• International Community Health Center (ICHC): Federally Qualified Health Center accredited as a Patient Center Medical Home, delivering comprehensive, culturally and linguistically appropriate healthcare on a sliding scale.
• Ahimsa
• Apex Fund for Economic Opportunity

Products and services

• International Community Health Center (ICHC) - Akron Federally Qualified Health Center in Akron, Ohio providing primary medical care on a sliding scale to immigrant, refugee, and underserved community members.
• International Community Health Center (ICHC) - Cleveland Federally Qualified Health Center in Cleveland, Ohio providing primary medical care on a sliding scale to immigrant, refugee, and underserved community members.
• Behavioral Health Services Mental and behavioral health counseling and support services for community members served by ASIA.
• Acupuncture Services Acupuncture treatment services offered to community members as part of ASIA's integrated health programming.
• Health Insurance Marketplace Enrollment Assistance for community members to enroll in Health Insurance Marketplace plans.
• Legal Services Legal aid services for immigrant and refugee community members served by ASIA.
• Interpreting and Translation Services Multilingual interpreting and translation services provided to community members and partner organizations.
• Children, Youth and Family Services Programming and support services for children, youth, and families in the communities ASIA serves.
• Aging and Adult Services Support services for aging adults and adult community members served by ASIA.
• Apex Fund for Economic Opportunity Microloan program providing small-dollar loans to support economic opportunity for community members.
• Communications and Civic Engagement Programming focused on civic engagement and communications support for the communities ASIA serves.

Quantifiable outcome

• Serves tens of thousands of individuals annually

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered core.

• Partners & FunderscoreOthersASIA maintains relationships with funders and partners as documented on their Partners & Funders page. The organization is a 501(c)(3) nonprofit that relies on the generosity of funders, partners, and individual donors to serve tens of thousands of individuals annually.
• Apex Fund for Economic OpportunitycoreStrategic or Co-development PartnerSmall business loan program operated by ASIA to expand economic opportunities in Northeast Ohio, addressing barriers that prevent low-income entrepreneurs from accessing conventional loan capital. Microloans help start businesses, finance repairs and fixtures, or boost inventory and supplies.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Korean Community Services: Multi-state nonprofit serving Korean American and broader Asian American communities with health, social, and immigration legal services. Comparable wraparound service model integrating healthcare access with social and legal support for immigrant populations.
• Center for Pan Asian Community Services: Atlanta-based nonprofit providing health, social, and economic development services to Asian American and immigrant communities, including a clinic and wraparound programming. Comparable in combining healthcare access with social services and economic opportunity for immigrant populations.
• Apicha Community Health Center: New York City FQHC serving Asian and Pacific Islander communities, including immigrants, with primary care, behavioral health, and HIV services, plus wraparound support programs. Comparable FQHC/PCMH model with mission-driven focus on underserved immigrant populations.
• Asian Health Services: Federally Qualified Health Center in Oakland, California serving Asian and Pacific Islander communities with multilingual primary care, behavioral health, and wraparound social services. Operates as a community-based PCMH with comparable FQHC model and sliding-scale pricing.
• Charles B. Wang Community Health Center: FQHC in New York City providing culturally competent, multilingual primary care, mental health, and social services to Asian American communities. Closely comparable in FQHC/PCMH model, sliding-scale fees, and integration of social services with medical care.
• North East Medical Services (NEMS): Large FQHC in the San Francisco Bay Area providing multilingual primary care, dental, behavioral health, and health education to Asian American and other underserved communities. Closely comparable FQHC model and culturally competent care delivery.
• International Community Health Services: Seattle-based FQHC serving Asian, Pacific Islander, and other immigrant communities with multilingual primary care, dental, behavioral health, and pharmacy services on a sliding scale. Directly comparable FQHC operating model and immigrant-focused mission.

Broad incumbents

• Lowell Community Health Center: Massachusetts-based FQHC serving a large immigrant and refugee population with multilingual primary care, behavioral health, and social services. Comparable FQHC operating model and immigrant-community mission, though broader than purely Asian American focus.

Others

• Association of Asian Pacific Community Health Organizations (AAPCHO): National association representing Asian American, Native Hawaiian, and Pacific Islander community health organizations, including FQHCs like ASIA. Relevant as the industry body and peer network for Asian American-serving FQHCs, though not a direct operating competitor.

Regional players

• Refugee Health Programs at local health systems: Refugee and immigrant health clinics embedded within academic medical centers and county health systems (e.g., Cleveland Clinic, MetroHealth in ASIA's own geography). Comparable in serving the same refugee/immigrant demographic but as a department of a larger institution rather than a community-rooted nonprofit.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ASIAOHIO
• Facebookfacebook.com/asiaohio
• LinkedInlinkedin.com/company/asia-asian-services-in-action-inc-

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Asian Services In Action