City of New Hope

What City of New Hope does

City of New Hope is a municipal government entity incorporated under Minnesota state law, serving residents and businesses in New Hope, a suburb within the Hennepin County portion of the Minneapolis metropolitan area. The city operates under a council-manager form of government with a mayor and three elected council members, and delivers core public services including police protection (operated directly), fire services (through the West Metro Fire-Rescue District), parks and recreation, public works, water/sewer/stormwater utilities, recycling, community development, and elections administration (in coordination with Hennepin County). Key facilities include the Aquatic Park, Ice Arena, Village Golf Course, Skate Park, Performance Center, Outdoor Theatre, Community Gyms, and an extensive parks and trails system; digital service channels include the CivicLive-powered website, online permitting and class registration, the Ready 311 mobile reporting app, and Smart911 emergency alerts.

The city's revenue model is dominated by property taxation. The 2026 property tax levy is $22.5 million (a 4.93% increase over 2025), supporting a $20.4 million general fund (up 4.1%) that covers employee wages and benefits, fire services through the contracted district, utilities for city facilities, streets, and facilities maintenance. Additional revenue streams include $1.32 million in Local Government Aid, monthly utility fees (water, sanitary sewer, storm drainage, curbside recycling and organics recycling) billed across the entire residential and commercial customer base, parks and recreation program and facility rental fees (e.g., $69-$80 per ball field rental), and one-time business licensing revenue. The median home value in New Hope is $335,400 (up 2.4% year-over-year), and the city's portion of total property tax bills represents roughly one-third of what homeowners pay.

The customer base is comprised of city residents as the primary segment and approximately 500 local businesses distributed across three retail clusters (City Center, Winnetka Commons, Midland Center) and two industrial areas (west of Boone Avenue and along the Canadian Pacific Railroad line). Marketing and communications reach residents through a bi-monthly In Touch newsletter, the seasonal In Motion recreation brochure, three Facebook pages, LinkedIn, Instagram, Nextdoor, and a CCX Media partnership. Strategic partners include West Metro Fire-Rescue District, Hennepin County, the Center for Energy and Environment, the Home Energy Squad (CenterPoint Energy and Xcel Energy), the Minnesota GreenStep Cities sustainability program, and the Cities for Safe and Stable Communities coalition (joined February 2026).

Name

City of New Hope

Legal name

City of New Hope

Website

https://newhopemn.gov

Company type

Public

Founded year

1953

Operating status

Operating

Headcount range

251–500 employees

Short description

The City of New Hope is a municipal government in suburban Minneapolis providing police, fire, parks, recreation, public works, and utility services to residents and approximately 500 local businesses, funded primarily through a $22.5 million property tax levy.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (925120), Fire Protection (92216)

SIC

Water Supply (4941), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Community Development & Neighborhood Revitalization (CDBG, Place-Based Initiatives) (BPAIANAE), Evacuation, Shelter, Mass Care & Family Reunification (HLAJAGAG)

Keywords

• Municipal government services
• Parks and recreation
• Public safety services
• Utility billing
• Community development

Headquarters

HQ city

New Hope

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Property Tax Levy: The City of New Hope's primary revenue source is property taxes. The 2026 property tax levy is $22.5 million, a 4.93% increase over 2025. This supports core City services, infrastructure investments in streets, parks, public safety facilities, aquatic park, housing and redevelopment efforts. The City's portion represents about one-third of total property tax bills, with the remainder going to county, school district and other taxing authorities.
2. Utility Fees: Water, sanitary sewer, storm drainage, street lights, curbside recycling, and curbside organics recycling fees. Starting Jan 1, 2026: water and street light rates increased by 5%; sanitary sewer and storm drainage rates increased by 4%; curbside recycling increased by $1/month; organics recycling at $2.90/month. These are funded through separate utility funds for operations, maintenance and improvements.
3. Local Government Aid (LGA): The City receives $1.32 million in Local Government Aid in 2026, a modest increase from 2025. LGA helps offset major equipment and building replacement costs rather than day-to-day operations.
4. Parks and Recreation Fees: Fees for recreational programs, facility rentals including ball fields ($69/game without lights, $80/game with lights), golf course, aquatic park, ice arena, and indoor meeting space rentals. Credit card payments subject to 3% convenience fee.
5. Business Licensing: Revenue from business licensing as part of City Clerk operations under city_hall/city_clerk/business_licensing.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

The City of New Hope is a municipal government entity providing core public services to residents and businesses in New Hope, Minnesota. Its offerings include police protection, fire services (through West Metro Fire-Rescue District), parks and recreation facilities (Aquatic Park, Ice Arena, Golf Course, Skate Park, parks and trails), public works (streets, utilities, stormwater), utility billing (water, sewer, recycling), business licensing, permitting, elections administration, and community development programs.

Product overview

City of New Hope operates a municipal government providing public services across parks and recreation, public safety, utilities, and community development. The city offers a unified portfolio of government services rather than a commercial product platform. Key facilities include the Aquatic Park, Ice Arena, Village Golf Course, Skate Park, and extensive parks/trails system. Digital citizen services include Ready 311 mobile reporting app, online recreation registration, Smart911 emergency alerts, and utility billing. Communications are delivered through the In Touch newsletter, In Motion recreation brochure, and CCX Media partnership.

Differentiator

Problem solved

Functional benefit

Products and services

• New Hope Aquatic Park Municipal aquatic facility offering swimming pools, water features, and aquatic programs for residents and visitors.
• New Hope Ice Arena Indoor ice skating facility offering public skating, hockey leagues, and figure skating programs.
• New Hope Village Golf Course Municipal golf course offering public golfing, clubhouse rentals, and seasonal programming.
• Parks and Trails System Network of municipal parks, trails, picnic pavilions, ball fields, tennis/pickleball courts, disc golf, dog parks, and outdoor skating rinks available to residents and visitors.
• Ready 311 Citizen Reporting App Mobile and web-based resident reporting tool for submitting community issues such as potholes and park maintenance requests. Available as iOS and Android apps.
• Parks and Recreation Programs and Registration Online registration for Parks and Recreation classes, sports leagues, programs, and facility reservations for residents.
• Smart911 Emergency Alerts Emergency notification system that allows residents to register for real-time emergency alerts and create safety profiles for first responders, provided through the West Metro Fire-Rescue District.
• Utility Billing Services Water, sewer, storm drainage, and recycling utility billing services for residential and commercial customers.
• Business Licensing and Permits Permit issuance and business licensing services for construction, development, and commercial operations within the city.
• Curbside Appeal Reimbursement Program Reimbursement program offering up to $5,000 (25% of eligible project costs, minimum $4,000 project) to owners of single and two-family homes for qualifying exterior home improvements, dispersed on a first-come, first-served basis.

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered minor and core.

• Cities for Safe and Stable CommunitiesminorStrategic or Co-development Partner · 12 February 2026Nonpartisan coalition of Minnesota local governments working together to address operational and economic instability. New Hope joined to add its voice calling for respect for local control, economic stabilization, and immediate de-escalation of Operation Metro Surge.
• West Metro Fire-Rescue DistrictcoreStrategic or Co-development Partner · 1 January 2026Fire protection services provided through West Metro Fire-Rescue District. The 2026 budget accounts for increased costs for fire services through this district. The district also provides Smart911 emergency notification system.
• Center for Energy and Environment (CEE)coreStrategic or Co-development Partner · 16 October 2025CEE is a local nonprofit that works with the City to offer flexible, competitive financing for home projects. New Hope provides financing to help residents complete projects including heating systems and home improvements. CEE operates using NMLS ID 1094923.
• Home Energy Squad (CenterPoint Energy and Xcel Energy)coreStrategic or Co-development Partner · 1 January 2025Home Energy Squad helps CenterPoint Energy and Xcel Energy customers save energy through low-cost home assessments, on-the-spot efficiency upgrades and personalized recommendations. Implemented by Center for Energy and Environment (CEE). New Hope residents are eligible for reduced-cost visits.
• Minnesota GreenStep CitiesminorStrategic or Co-development PartnerSustainability program under city_hall/sustainability/minnesota_greenstep_cities. The city participates in this Minnesota sustainability initiative.
• CCX MediaminorChannel Partner/ Reseller/ DistributorCommunity media organization that covers New Hope city news and events. Available at ccxmedia.org/ccx-cities/new-hope/. The city coordinates video content through this channel.
• Davey Resource GroupminorImplementation/ SI/ Consulting PartnerXcel Energy contractor performing routine inspections of wooden electric utility poles as part of ongoing maintenance program. Work expected mid-March through October 2026.
• OsmoseminorImplementation/ SI/ Consulting PartnerXcel Energy contractor performing routine inspections of wooden electric utility poles as part of ongoing maintenance program.
• Off Broadway Musical Theatre (OBMT)minorStrategic or Co-development PartnerOBMT has collaborated with the city since 1978 to present major musical productions with full costumes, orchestras, sets and lighting every summer at the Outdoor Theatre. Performances held late July through early August.
• Hennepin CountycoreStrategic or Co-development PartnerHennepin County handles elections administration, property assessments, and property tax collection. County Election Office provides absentee voting services during the full 46-day period before elections.
• Maple Grove Yard Waste SiteminorOthersNew Hope residents can use Maple Grove Yard Waste Site at 10300 Maple Grove Parkway at no charge. Open Monday-Saturday 8 a.m. to 7 p.m. and Sunday noon to 7 p.m.
• Polling Location PartnersminorOthersVarious organizations serve as polling locations: Robbinsdale Spanish Immersion School, New Hope Church, St. Joseph Catholic Church, New Hope Learning Center, Holy Nativity Lutheran Church, Meadow Lake Elementary School, House of Hope Lutheran Church.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• City of Brooklyn Park, Minnesota: Larger Hennepin County suburb with a closely matching municipal services delivery model — police, fire, public works, parks and recreation, utilities, and community development — under a council-manager governance structure.
• City of Robbinsdale, Minnesota: First-ring Minneapolis suburb adjacent to New Hope with similar service portfolio, tax structure, and demographic profile; provides a directly comparable municipal government reference.
• City of Plymouth, Minnesota: Adjacent Hennepin County suburb of comparable size and character to New Hope, providing the same municipal services portfolio (police, public works, parks and recreation, utilities) to a similar residential and commercial base in the Minneapolis metro.
• City of Hopkins, Minnesota: Hennepin County suburb with a comparable municipal service portfolio, downtown/business district redevelopment focus, and small-city council-manager governance — a peer in scale and operating structure.
• City of Golden Valley, Minnesota: Hennepin County inner-ring suburb with a comparable municipal service model, including police, public works, parks and recreation, and utility billing, serving a similar suburban residential and light-industrial economy.
• City of Maple Grove, Minnesota: Hennepin County suburb sharing New Hope's operating model, including parks and recreation facilities, public works operations, and utility billing; cooperates with New Hope on the Maple Grove Yard Waste Site intergovernmental agreement.
• City of Richfield, Minnesota: Hennepin County inner-ring suburb delivering the same core municipal services to a similar residential and small-business base; provides a directly comparable reference for service delivery and revenue mix.
• City of Crystal, Minnesota: Hennepin County suburb of similar size to New Hope, offering the same core municipal services with a comparable property tax-funded operating model and small-city governance structure.

Broad incumbents

• City of Edina, Minnesota: Larger and more affluent Hennepin County suburb with a broader and more developed municipal services portfolio; useful as a scaled-up benchmark for what New Hope's service offering could evolve toward.

Others

• Hennepin County: County-level government partner that administers elections, property assessments, and property tax collection for New Hope; a key upstream/downstream relationship shaping the city's operating environment rather than a direct municipal peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/newhopeminnesota
• LinkedInlinkedin.com/company/city-of-new-hope-minnesota
• Instagraminstagram.com/newhopemn
• Xx.com/NewHopeMN

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of New Hope