Kilgore Texas

What Kilgore Texas does

The City of Kilgore is an incorporated municipal government in East Texas, serving a population of approximately 13,376 residents across portions of Gregg and Rusk counties. Founded in 1872, it provides the standard suite of essential municipal services — police protection (37 sworn officers and 15 civilian staff covering 19 square miles), fire suppression, water and wastewater utilities, planning and zoning, building and development permitting, parks and recreation, public library services, and municipal court operations. Revenue is generated through four primary streams: recurring property taxes, recurring utility billing for water and wastewater, transactional hotel/motel taxes, and one-time permit and licensing fees. As a government entity, it is not investor-owned; oversight rests with an elected City Council led by Mayor Ronnie Spradlin.

The city's service delivery is anchored on a CivicPlus-based e-government platform that integrates the MyKilgore mobile application (iOS and Android), a cloud-based Building Permit Portal, an interactive ArcGIS-backed map gallery, online utility billing and municipal payments, Smart911 emergency information sharing, and online facility reservation systems. These digital channels complement in-person service delivery at three primary locations: City Hall at 815 N Kilgore Street, the Police Department at 909 N Kilgore Street, and the Central Fire Station at 2205 N State Highway 42. The go-to-market model is direct-to-citizen and direct-to-business within city limits, with no external sales motion or adjacent geographic expansion.

Operationally, Kilgore reported $117 million in total new industrial investment in 2023 and counts 309 small local businesses within its jurisdiction. The city maintains a formal ADA Transition Plan coordinated by a dedicated ADA Coordinator, and operates formal partnerships with the Kilgore Economic Development Corporation, Kilgore Chamber of Commerce, Kilgore Independent School District, Kilgore College, Visit Kilgore tourism, and Henderson Police Department (joint North East Texas Regional SWAT membership). The technology stack contains no documented AI/ML components, integrations, or partner-facing APIs.

Name

Kilgore Texas

Legal name

City of Kilgore

Website

https://cityofkilgore.com

Company type

Public

Founded year

1872

Operating status

Operating

Headcount range

1–10 employees

Short description

The City of Kilgore, Texas is a municipal government serving approximately 13,376 residents with police, fire, water utilities, building permits, planning/zoning, parks, library, and municipal court services, delivered through a CivicPlus-based digital platform including the MyKilgore mobile app and online portals.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Other General Government Support (921190)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Water Supply & Wastewater Utilities Administration (BPAIACAG), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD)

Keywords

• Municipal government services
• Utility billing services
• Building permits
• Public safety services
• City e-government platform

Headquarters

HQ city

Kilgore

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Utility Billing: Revenue from water, wastewater, and other utility services billed to residents and businesses
2. Permit and Licensing Fees: Fees collected for building permits, health permits, fire permits, sign permits, and various business licenses
3. Property Taxes: Property tax revenue collected to fund municipal operations and services
4. Hotel/Motel Taxes: Taxes collected from short-term rentals and hospitality establishments

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

The City of Kilgore provides essential municipal government services to its residents and businesses, including utility billing (water and wastewater), public safety (police and fire), building permits and inspections, planning and zoning, parks and recreation, public library services, and municipal court operations. Services are delivered through a combination of in-person interactions at City Hall and digital channels including a mobile app, online payment portal, and permit submission system.

Product overview

The City of Kilgore provides a unified e-government platform built on the CivicPlus framework, offering residents integrated digital access to core municipal services. The portfolio includes the MyKilgore mobile app for on-the-go service requests and city updates, an online Utility Billing payment system, an Interactive GIS Map Gallery for spatial data and service zone information, a Building Permit Portal for contractor permit management, Smart911 emergency services, and a Facility Reservation system. These services function as an interconnected citizen engagement platform where the mobile app and web portal share service request functionality, the GIS maps support planning and utility services, and the permit portal connects to backflow device registration and water service systems.

Differentiator

Problem solved

Functional benefit

Products and services

• MyKilgore Mobile App

Quantifiable outcome

• Population served: 13,376
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Kilgore Economic Development CorporationcoreOthersEconomic development entity working with the city to attract new industrial investment and support local business growth. Mentioned as a key link on the city website.
• Kilgore Chamber of CommercecoreOthersLocal chamber of commerce supporting business community in Kilgore. Referenced as a key resource for businesses.
• Kilgore Independent School DistrictminorOthersLocal school district serving students in the Kilgore area. Listed as a helpful link on the city website.
• Kilgore CollegeminorOthersLocal community college providing higher education in Kilgore. Listed as a helpful link.
• Visit KilgorecoreOthersTourism promotion website for Kilgore, helping promote local attractions and events to visitors.
• Keep Kilgore Beautiful / Kilgore Improvement and Beautification AssociationminorOthersNon-profit organization focused on community beautification and environmental improvement initiatives.
• Henderson Police DepartmentcoreStrategic or Co-development PartnerPartner agency in the North East Texas Regional SWAT (NETRS) Team, which includes officers from both Kilgore and Henderson Police Departments.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• City of Henderson, Texas: Henderson, TX is the most direct comparable — an East Texas municipal government of similar size whose police department is already a peer agency through the NETRS SWAT partnership, and which delivers the same core bundle of water utility, police, fire, permits, and tourism services.
• City of Athens, Texas: Athens is a similarly sized East Texas city with the same municipal service mix (water/sewer utilities, police, fire, permits, tourism) and serves as a tight operational peer for service-design comparison.
• City of Jacksonville, Texas: Jacksonville (Cherokee County) is a small East Texas city delivering a comparable municipal service stack — utilities, public safety, permits, parks, and tourism — making it a relevant peer for benchmarking.
• City of Marshall, Texas: Marshall is a similarly sized East Texas municipal government (Harrison County seat) operating comparable police, fire, utility billing, permitting, and tourism functions, serving as a near-direct peer for benchmarking service delivery.
• City of Gilmer, Texas: Gilmer (Upshur County seat) is a small East Texas municipality with a near-identical service portfolio to Kilgore — utilities, police, permits, parks — and is one of the closest direct demographic peers.
• City of Carthage, Texas: Carthage (Panola County seat) is a small East Texas municipality with a comparable service mix — water/wastewater utilities, police, fire, planning, and permits — making it a tight demographic and operational comparable to Kilgore.

Broad incumbents

• City of Tyler, Texas: Tyler is the regional hub for East Texas and operates the same comprehensive municipal service portfolio (utilities, public safety, permits, tourism, civic engagement platform) at substantially larger scale and budget.
• City of Nacogdoches, Texas: Nacogdoches is a larger East Texas municipal government delivering the same integrated utility, public-safety, and civic engagement stack with a university-driven economic base paralleling Kilgore's college-adjacent economy.
• City of Longview, Texas: Longview is the larger regional incumbent in East Texas (Gregg County seat alongside Kilgore) operating the same full municipal service stack — water utilities, police, permits, parks, GIS-based citizen engagement — at a meaningfully larger scale.
• City of Lufkin, Texas: Lufkin is a larger East Texas city operating water/wastewater utilities, police, fire, permitting, and tourism services — useful as a scale-up comparison for Kilgore's eventual growth trajectory.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/kilgorepolice
• YouTubeyoutube.com/@cityofkilgore9033
• Facebookfacebook.com/kilgorepolice
• Instagraminstagram.com/kilgorelibrary
• LinkedInlinkedin.com/company/kilgore-fire-dept

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kilgore Texas