Oswego County

What Oswego County does

Oswego County is a county government entity and political subdivision of New York State, established in 1807 and serving residents across 22 towns, 2 cities (Oswego and Fulton), and multiple villages in northern New York. It provides mandated public services through multiple administrative departments, including Real Property Tax Services, the County Treasurer's Office, the Oswego County Health Department, the Office of Mobility Management, Social Services, Mental Hygiene, Public Safety (Sheriff, E-911, Emergency Management), and Parks and Recreation. The county's core technology-enabled products include the Image Mate Online real property database (via SDG), GIS and tax mapping systems (ArcGIS), the Ride Oswego County Planner trip planning tool (ride-with-via), the HyperReach emergency notification system, online tax payment (X-Press Pay), and a Citizen Request Center for resident feedback.

The county's revenue model is structured as a government entity rather than a commercial business: it collects property taxes, occupancy taxes, and service fees (e.g., tax information requests, installment contracts, certificates of residency), supplemented by state and federal funding — notably from the NYS Office of Children and Family Services for the Healthy Families program. Customer segments include Oswego County residents (primary), municipal governments within the county, and property owners. Distribution is dual-channel: direct in-person service through county office buildings (headquarters at 46 E. Bridge St., Oswego, plus Health Department and Mobility Management offices) and online self-service portals. Strategic positioning centers on mandated statutory functions — tax administration, public health, emergency preparedness, transportation coordination, and human services — with no venture funding, M&A activity, or private ownership; the entity is governed by an elected County Legislature and managed by appointed officials including County Treasurer Kevin L. Gardner and Real Property Tax Services Director Corey Metz.

Name

Oswego County

Legal name

Oswego County

Website

https://oswegocounty.com

Company type

Private

Founded year

1807

Operating status

Operating

Headcount range

11–50 employees

Short description

Oswego County is a New York State county government providing mandated public services — including property tax administration, public health, emergency preparedness, and mobility management — to residents across 22 towns and 2 cities in northern New York, funded by property taxes and state/federal aid.

Ownership category

akta.pro rank

Product category

Local Government Public Services

NAICS

Regulation and Administration of Transportation Programs (92612), Administration of Housing Programs, Urban Planning, and Community Development (9251), Social Assistance (624), Services for the Elderly and Persons with Disabilities (624120), Administration of Veterans' Affairs (923140)

SIC

Transportation Services (4700), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Services-Social Services (8300)

akta.pro primary industry

Municipal Tax & Revenue Administration (Local) (BPAIACAD)

akta.pro secondary industries

Local Transportation, Parking & Mobility Administration (BPAIACAM), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• County government services
• Property tax administration
• Public health services
• Emergency preparedness
• Public transit coordination

Headquarters

HQ city

Oswego

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Property Tax Collection: Collection of delinquent property taxes by the County Treasurer as enforcing officer for municipalities outside Fulton City
2. Occupancy Tax: Registration and quarterly tax collection from parties renting rooms in Oswego County
3. Real Property Database Access: Public access to assessment records provided free of charge; administrative accounts for website management only
4. Service Fees: Fees for services including tax information requests, installment contracts on delinquent taxes, and certificate of residency applications

Distribution channels2 records

Marketing channels3 records

Core offering

Oswego County is a New York State county government that administers property tax assessment and collection, delivers public health services, coordinates public transportation through its Office of Mobility Management, and provides emergency preparedness, social services, and general government administration to county residents. Its primary technology-enabled offerings include the Real Property Database (Image Mate Online), GIS tax mapping, online tax payment via X-Press Pay, the Ride Oswego County transit planner, Hyper-Reach emergency notifications, and the Citizen Request Center.

Product overview

Oswego County government operates as a collection of administrative departments providing public services to county residents. The main technology-enabled product offerings include: Real Property Tax Services (including the Image Mate Online database for property information, GIS tax mapping, and property tax collection via X-Press Pay); Oswego County Health Department (offering immunizations, environmental health inspections, emergency preparedness, and preventive care programs); Mobility Management (coordinating public transit including the Ride Oswego County Planner trip planning tool); Citizen Request Center for reporting concerns; FOIL request system for public records; and HyperReach emergency notification system. The county uses ArcGIS for geographic information systems, SDG's Image Mate Online for property records, and X-Press Pay for online tax payments, but these are internal systems rather than integrated third-party product connections.

Differentiator

Problem solved

Functional benefit

Brands

• Office of Mobility Management: County office that works to improve access to safe, reliable, and affordable transportation for residents throughout Oswego County.
• Oswego County Health

Products and services

• Real Property Tax Services County administrative agency that maintains tax maps, real property geographic information data, and GIS for Oswego County property owners and municipal assessors.
• Real Property Database (Image Mate Online) Online public access portal providing real property information, tax maps, and photographic imagery for county residents and property owners, hosted on SDG's Image Mate Online service.
• GIS and Tax Mapping ArcGIS-based geographic information system offering parcel viewer, tax mapping, and spatial data analysis for assessors, municipalities, and the public.
• Property Tax Collection County Treasurer-administered collection and management of delinquent property taxes and tax-property auctions, with the Treasurer acting as enforcing officer for municipalities outside Fulton City.
• Oswego County Health Department Public health services including immunizations, environmental health inspections, emergency preparedness, preventive care, and Children with Special Needs programs for Oswego County residents.
• Mobility Management Coordination of public transit programs, mobility services, and community transportation resources to improve access to safe, reliable, and affordable transportation for Oswego County residents.
• Citizen Request Center Online portal enabling residents to report concerns, ask questions, express thanks, or submit feedback to Oswego County departments.
• FOIL (Freedom of Information Law) Request System Formal public records request system enabling residents to obtain Oswego County records through Freedom of Information Law procedures.
• Online Tax Payment (X-Press Pay) Electronic payment portal enabling Oswego County property owners to pay property taxes by credit card or e-check through the X-Press Pay platform.
• HyperReach Emergency Notifications Mass notification system enabling the Oswego County E-911 Center to send recorded emergency alert messages to county residents via telephone and text.

Quantifiable outcome

• Property tax records available online at no cost to all residents
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core.

• Integrated Community Planning of Oswego County, Inc. (ICPOC)coreStrategic or Co-development Partner · 1 September 2018ICPOC partnered with the health department to expand the reach of trauma-informed care training across Oswego County, contributing to the creation of the Oswego County Trauma Informed Collaborative (OCTIC).
• University of Buffalo School of Social Work - Institute on Trauma and Trauma Informed CarecoreStrategic or Co-development Partner · 1 September 2018The Institute facilitated the initial learning collaborative starting in September 2018 with 28 individuals from 19 agencies, providing training on trauma-informed practices.
• SDG (Systems Development Group)coreTechnology or IntegrationSDG provides the Image Mate Online service and Real Property Database system that hosts assessment records, tax maps, and property imagery for Oswego County residents.
• Oswego County Opportunities (OCO)coreChannel Partner/ Reseller/ DistributorOCO serves as the vendor for Oswego County Public Transit, operating transportation services for county residents through their transportation division.
• Healthy Families New YorkcoreStrategic or Co-development PartnerHealthy Families Oswego County is an affiliate of Healthy Families New York and Healthy Families America, following their evidence-based home visiting program model.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Market position

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/intent/tweet?url=http://www.oswegocountyny.gov
• YouTubeyoutube.com/user/OswegoCountyTourism/videos
• Facebookfacebook.com/oswegocounty
• Instagraminstagram.com/oswegocountyny
• LinkedInlinkedin.com/company/oswego-county-housing-assistance

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oswego County