Memorial Health

What Memorial Health does

Memorial Health is a community-based, non-profit integrated healthcare delivery network headquartered in Springfield, Illinois, serving central Illinois across five hospitals — Springfield Memorial Hospital (a teaching hospital affiliated with Southern Illinois University School of Medicine since 1970 and a Joint Commission-designated Comprehensive Stroke Center), Jacksonville Memorial Hospital (a critical access hospital with four consecutive Magnet designations serving five counties for over 150 years), Decatur Memorial Hospital (Blue Distinction Center+ for Maternity Care), Lincoln Memorial Hospital, and Taylorville Memorial Hospital — plus a broad network of Memorial Care primary care and urgent care clinics, specialty clinics, outpatient centers, imaging, laboratory, and home care services. Service lines span primary and preventive care, women's health (3D mammography, maternity care, OB Hospitalist Program), cancer care, heart and vascular care, behavioral health (including the sole 38-bed inpatient psychiatric facility in Sangamon County), emergency and burn care, transplant services, and senior care programs.

The system operates a patient-facing digital platform centered on the My Memorial app, which supports appointment scheduling, health record access, and virtual care video visits, complemented by online bill pay, patient portals, and the Memorial Wellness Center Telehealth offering. Memorial Health has deployed system-wide 3D mammography with reported 40% improvement in early breast cancer detection and 98% survival rates, and maintains multiple Magnet-designated nursing programs (Springfield Memorial with five consecutive designations, placing it in the top 2% nationally). A December 2025 partnership with Galen College of Nursing and HCA Healthcare established a 67,000-square-foot nursing campus in Pooler, Georgia to address regional nursing shortages.

Memorial Health generates revenue across five streams: hospital services, outpatient services, home care and hospice, behavioral health, and virtual care. The system accepts Medicaid, Medicare, and multiple private insurance plans, publishes price transparency information, and offers financial assistance and 0% financing options for patients. The organization is governed by a Board of Directors, led by President and CEO Mandy C. Eaton, and does not have any disclosed parent company, private equity, or venture capital backing. Strategic affiliations include the long-standing SIU School of Medicine teaching partnership and participation in The BJC Collaborative.

Name

Memorial Health

Legal name

Memorial Health

Website

https://memorial.health

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Memorial Health is a community-based, non-profit integrated healthcare system operating five hospitals and numerous outpatient, primary care, specialty, home care, and virtual care facilities across central Illinois, providing patient care, education, and research services to families and individuals in the region.

Ownership category

akta.pro rank

Product category

Hospital and Healthcare Services

NAICS

Ambulatory Health Care Services (621), Nursing and Residential Care Facilities (623), All Other Outpatient Care Centers (621498), Other Ambulatory Health Care Services (6219)

SIC

Services-Home Health Care Services (8082), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Medicare-Certified Skilled Nursing Visits (RN/LPN) (HSABACAA)

akta.pro secondary industries

Continuous Home Care (Crisis Hospice) (HSABAFAB), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF)

Keywords

• Community hospital services
• Primary and urgent care
• Behavioral health services
• Women's health maternity care
• Home care hospice

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Hospital Services: Acute care hospital services including emergency care, surgical services, maternity care, and specialty care at five hospitals across central Illinois
2. Outpatient Services: Ambulatory care including primary care, urgent care clinics, specialty clinics, imaging, laboratory, therapy care, and wellness services
3. Home Care and Hospice: Home medical supply, hospice care, respiratory services, and sleep therapy services delivered in patient homes
4. Behavioral Health Services: Inpatient psychiatric care, partial hospitalization programs, ECT services, counseling, and Senior Life Solutions programs
5. Virtual Care/Telehealth: Remote healthcare consultations through My Memorial app and virtual care platforms

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Memorial Health is a community-based, non-profit integrated healthcare delivery system that operates five hospitals, primary care and urgent care clinics, specialty clinics, outpatient centers, home care, hospice, behavioral health, and virtual care services across central Illinois. Its core offerings span primary, specialty, emergency, maternity, cancer, heart, transplant, and behavioral health care, supported by the My Memorial mobile app and patient portal for scheduling, virtual visits, and health record access.

Product overview

Memorial Health is a community-based, non-profit healthcare organization that delivers patient-centered care across central Illinois through a network of five hospitals (Springfield Memorial Hospital, Jacksonville Memorial Hospital, Decatur Memorial Hospital, Lincoln Memorial Hospital, and Taylorville Memorial Hospital) and numerous outpatient facilities. The organization operates on a platform-plus-services model, offering core service lines including Memorial Care (primary care and urgent care), Women's Health (including 3D Mammography and Maternity Care), Behavioral Health, Cancer Care, Heart Care, Emergency Care, and Virtual Care through its My Memorial App mobile platform. Additional services include laboratory, imaging, pharmacy, therapy care, home care, hospice, wound care, and specialty clinics. The system provides patient-facing digital tools including an online patient portal and bill pay system.

Differentiator

Problem solved

Functional benefit

Brands

• Memorial Care: Family home for everyday wellness including primary care, urgent care, pediatrics and more with many locations across central Illinois.
• My Memorial app

Products and services

• Memorial Care Family-centered primary care, urgent care, and pediatrics delivered across multiple Memorial Care locations throughout central Illinois, providing everyday wellness services with modern technology and convenient access.
• My Memorial App Mobile application enabling patients to schedule office appointments, conduct Memorial Care virtual care video visits, and access personal health records from their phone or tablet.
• Virtual Care Telehealth service enabling patients to access Memorial Health providers remotely through video visits conducted via the My Memorial app.
• 3D Mammography 3D breast imaging service offered at all Memorial Health hospitals, producing sharper three-dimensional images of breast tissue and increasing early detection of breast cancer by 40 percent.
• Maternity Care Maternity care services at Decatur, Jacksonville, and Springfield hospitals providing a safe and nurturing environment for childbirth, with skilled physicians and award-winning nurses, including Blue Distinction Center and Baby-Friendly designations.
• Obstetrical (OB) Hospitalist Program 24/7 OB hospitalist coverage at Springfield Memorial providing backup support for community OB physicians, emergency obstetrical care, and evaluation of labor progress.
• Behavioral Health Services Comprehensive behavioral health services for adults, children, and adolescents facing behavioral health and emotional issues, including the Adult Psychiatric Unit at Springfield Memorial (the sole inpatient psychiatric facility in Sangamon County with 38 beds), ECT Services, Integrated Wellness, Partial Hospitalization Program, Senior Life Solutions, and Memorial Specialty Behavioral & Psychiatry.
• Patient Portal Online portal for Memorial Health patients to access medical records, manage healthcare information, and communicate with healthcare providers.
• Memorial Home Care Home-based care services including Memorial Home Medical Supply, Memorial Hospice Care, registered nurse services and eligibility support, respiratory services, and sleep therapy delivered in patient homes.
• Online Bill Pay Online bill payment system providing tools for managing and paying medical bills online with account access across multiple Memorial Health locations.
• Memorial Specialty Clinic Specialty clinic offering access to specialized medical services and online bill pay tools for managing billing processes.
• Transplant Care Transplant care services including The Alan G. Birtch, MD Center for Transplant Services at Springfield Memorial Hospital, supporting kidney transplant referrals and patient education.
• Memorial Burn Care Specialized burn care service offered through Memorial Health for emergency and ongoing treatment of burn injuries.
• Cancer Care Comprehensive cancer care including Memorial Cancer Care, Regional Cancer Center in Springfield, oncology treatment, infusion services, cancer rehabilitation through the Oncology Rehab Program, and early detection screening.
• Heart Care Memorial Heart and Vascular Services providing heart disease diagnosis and treatment, cardiovascular rehabilitation, emergency cardiac care, stroke care at the Comprehensive Stroke Center, and related heart and vascular services.
• Emergency Care 24/7 emergency medical services, trauma response, and emergency psychiatric crisis services delivered across the Memorial Health hospital network.
• Memorial Wellness Center Wellness center offering community support and resources, telehealth services, weight loss programs, and patient interest and contact pathways across central Illinois.

Quantifiable outcome

• 38% increase in early breast cancer detection with 3D mammography technology, leading to 98% survival rate
• +2 more outcomes

Named customers1 record

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Galen College of NursingcoreStrategic or Co-development Partner · 10 December 2025Memorial Health partnered with Galen College of Nursing to open a new 67,000 square-foot campus in Pooler, Georgia - Galen's 23rd campus and first in Georgia. The partnership aims to address Georgia's projected 21% nursing shortage by 2035 by training nurses regionally in collaboration with Memorial Health and HCA Healthcare, ensuring regional hospitals have access to well-trained nursing talent.
• HCA HealthcarecoreStrategic or Co-development Partner · 10 December 2025Memorial Health and HCA Healthcare are working together with Galen College of Nursing to ensure regional hospitals have access to well-trained nursing talent through the new Georgia campus partnership.
• Southern Illinois University School of MedicinecoreStrategic or Co-development PartnerSpringfield Memorial Hospital has been a teaching hospital affiliated with Southern Illinois University School of Medicine since 1970, providing clinical training for medical residents.
• The BJC CollaborativeminorStrategic or Co-development PartnerMemorial Health participates in The BJC Collaborative, a healthcare collaborative network.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• HCA Healthcare: Largest for-profit hospital operator in the U.S., now a strategic partner of Memorial Health via the Galen College of Nursing joint venture — comparable in offering acute and outpatient services but operating at fundamentally greater scale and with for-profit economics.
• Advocate Health: One of the largest non-profit health systems in the U.S., formed via the Advocate-Aurora merger, with extensive hospital, clinic, and home health assets across Illinois, Wisconsin, and the broader Midwest — comparable broad portfolio but at materially greater scale.
• BJC HealthCare: Large non-profit system based in St. Louis with academic medical centers and a broad hospital network across Missouri and southern Illinois — Memorial participates in The BJC Collaborative, making BJC both an ecosystem partner and a larger benchmark for tertiary services.
• Mercy (Bon Secours Mercy Health): Large Catholic non-profit system operating hospitals, outpatient sites, and home health across the Midwest and Mid-Atlantic — comparable integrated acute/post-acute model with similar faith-based, mission-driven profile.
• SSM Health: Catholic non-profit health system with multiple hospitals, outpatient centers, and home health services across the Midwest (including Illinois/Missouri) — directly comparable in mission and integrated delivery model, but operating at greater scale than Memorial.

Regional players

• UnityPoint Health: Non-profit health system anchored in Iowa and the upper Midwest with hospitals, clinics, and home care across Iowa, Illinois, and Wisconsin — comparable regional integrated network, but with primary operations outside Memorial's central Illinois core.
• Northwestern Medicine: Non-profit academic health system anchored in Chicago with growing regional hospital and outpatient footprint in northern and central Illinois — comparable specialty/academic positioning, but its primary catchment does not overlap Memorial's central Illinois core.

Direct peers

• Hospital Sisters Health System (HSHS): Catholic non-profit system operating St. John's Hospital in Springfield, Illinois — Memorial Health's closest direct competitor in the same primary metro, with overlapping inpatient, OB, behavioral health, and outpatient service lines.
• Carle Health: Non-profit, integrated health system based in Urbana, Illinois, with a regional hospital network, primary/specialty clinics and home health services covering central Illinois — directly comparable in geography, scale, and service mix to Memorial.
• OSF HealthCare: Catholic, non-profit health system headquartered in Peoria, Illinois, operating multiple hospitals and outpatient sites across central and northern Illinois with comparable tertiary service lines (cardiac, oncology, behavioral health, home care) — directly overlapping Memorial's central Illinois catchment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/choosememorial
• Facebookfacebook.com/ChooseMemorial
• LinkedInlinkedin.com/company/memorial-health-il

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Memorial Health