Nortex

What Nortex does

Nortex Outsourcing Global, S.L. is the outsourcing arm of Spanish HR services holding company Grupo Nortempo (100% national capital, 30+ years, 7 business lines). The company provides auxiliary process outsourcing across six vertical sectors in Spain — food (Alimentario), industrial, logistics (Logístico), tourism (Turístico), cleaning (Limpieza), and customer service/information (Atención e Información) — and reports having served more than 400 international clients through a 31-office nationwide network.

Its core technology is a proprietary "Modelo 4.0" framework built on four levers: variability (transforming fixed costs into variable), labor flexibility (absorbing production peaks), lean services (continuous improvement), and ad hoc projects (customized global solutions). This is paired with a "3xP 3xC" methodology (Personas/Proactividad/Productividad × Costes/Cercanía/Calidad) and supporting infrastructure including a technology department, real-time information management, the Talentum candidate platform, and the Nor'Integra Special Employment Center (Centro Especial de Empleo) for labor integration of people with disabilities. The platform is a service-delivery architecture rather than a unified software product.

Nortex operates a direct B2B enterprise and mid-market sales motion with no channel partners, marketplace listings, or self-serve options. Pricing is quote-driven and not publicly disclosed, structured as managed-services contracts with either unit-based pricing (per pallet, ton, package, vehicle for logistics) or periodic (monthly/annual) fees. Revenue is generated by transforming clients' fixed labor costs into variable costs through customized outsourcing engagements, with dedicated account managers and a nationwide field presence. The company is privately held within the Nortempo Group structure, with no external funding rounds disclosed.

Name

Nortex

Legal name

Nortex Outsourcing Global, S.L.

Website

https://nortex.es

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Nortex is a Spanish B2B outsourcing services provider (the outsourcing unit of Grupo Nortempo) that delivers auxiliary process outsourcing across food, industrial, logistics, tourism, cleaning, and customer service verticals to 400+ enterprise and mid-market clients via a 31-office nationwide network in Spain.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing Services

NAICS

Office Administrative Services (5611)

SIC

Services-Help Supply Services (7363)

akta.pro primary industry

Sourcing Support & RFx Administration (RFI/RFP/RFQ) (BPAAAJAC)

Keywords

• Business process outsourcing
• Logistics outsourcing services
• Industrial outsourcing services
• Food industry outsourcing
• Facility cleaning services

Headquarters

HQ city

A Coruña

HQ country

Spain

HQ region

Europe

Offices31 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Professional Outsourcing Services: Nortex generates revenue by providing outsourced business process services to enterprise clients across multiple sectors. Services are billed based on unit pricing models (per package, pallet, ton, vehicle, etc.) or as periodic service fees, transforming fixed costs into variable costs for clients. The company operates as the outsourcing unit of Grupo Nortempo, offering comprehensive HR solutions and facility management services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Nortex provides B2B outsourcing services across six verticals (food, industrial, logistics, tourism, cleaning, and customer service/information), transforming clients' fixed labor costs into variable costs through a proprietary 4.0 outsourcing model and 3xP 3xC methodology. The company deploys dedicated personnel and account teams to manage auxiliary processes, leveraging Lean Service principles for continuous improvement.

Product overview

Nortex is the outsourcing unit of Nortempo group, offering a comprehensive portfolio of outsourcing services across six main sectors: food (Alimentario), industrial, logistics (Logístico), tourism (Turístico), cleaning (Limpieza), and customer service/information (Atención e Información). The company operates through a proprietary 4.0 model and 3xP 3xC methodology based on Lean Services principles. Supporting services include Nor'Integra for labor integration of people with disabilities, Fundación Nortempo for social responsibility, and the Talentum platform for candidate management. The offering is structured as sector-specific service lines with shared methodologies and support functions, not a unified software platform.

Differentiator

Problem solved

Functional benefit

Brands

• Nor'integra: Labor integration brand focused on the inclusion of people with disabilities, cognitive, sensory, and motor disabilities, or at risk of social exclusion. Helps companies comply with the Ley General de Discapacidad (LGD) through a Centro Especial de Empleo.

Products and services

• Outsourcing Alimentario (Food Industry Outsourcing) Outsourcing services for the food industry including cleaning, machinery assembly/disassembly, production line auxiliaries, food packaging and tray preparation, and input/output logistics management, targeted at food processing, manufacturing, and distribution companies.
• Outsourcing Industrial (Industrial Sector Outsourcing) Comprehensive outsourcing solutions for industrial sectors covering pre-production support (moves, space management, internal mail, provisioning), production support (access control, industrial cleaning, gardening, machining/polishing, assembly), and post-production support (line evacuation).
• Outsourcing Logístico (Logistics Sector Outsourcing) Logistics outsourcing including truck loading/unloading, comprehensive warehouse management, piece verification, picking and order preparation, assembly, stock control, internal logistics, reverse logistics, and co-packing services, with unit-based pricing per pallet, ton, or package.
• Outsourcing Turístico (Tourism Sector Outsourcing) Tourism sector outsourcing covering passenger boarding/deboarding, shuttle services, room attendant services, lifeguarding, leisure and cultural animation, museum information, information point services, ticket sales, and event hostess services for hotels and tourism operators.
• Outsourcing de Limpieza (Cleaning Outsourcing) Cleaning outsourcing services for various sectors including food cleaning, shopping center and high-traffic area cleaning, sanitary cleaning, industrial cleaning, and public and corporate building cleaning, with dedicated management and proximity to client.
• Outsourcing de Atención e Información (Customer Service and Information Outsourcing) Customer service and information outsourcing including telephone or online assistance, cultural services, reception and access control, events and information hostesses, and tourism office visitor services.
• Nor'Integra Labor Integration Service Labor integration service for people with cognitive, sensory, and motor disabilities or those at risk of social exclusion, helping companies comply with Spain's General Disability Law (Ley General de Discapacidad, LGD) through a Special Employment Center (Centro Especial de Empleo).

Quantifiable outcome

• More than 400 international clients served
• +2 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Grupo NortempocoreOthersNortex is the outsourcing unit of Grupo Nortempo, a major Spanish holding company with 100% national capital, 7 business lines, and more than 30 years of experience in comprehensive human resources management. Grupo Nortempo encompasses multiple companies including Nortempo ETT (temporary employment agency), Bampimor, Mantelnor Limpiezas, Mantelnor Sistemas, NT For Learning, Fundación Nortempo, Nortex Lean Services, Nor'integra, Norintegra Services, Grupo Clave Servicios Laborales, and Auria Talent.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Grupo Norte: Spanish HR services and outsourcing group providing staffing, logistics, cleaning, and auxiliary services. Direct peer to Nortex in Spain-based multiservice BPO with similar sector verticals (logistics, industrial, cleaning).
• Grupo Eulen: One of the largest Spanish multiservice outsourcing and facility-services groups, providing cleaning, logistics auxiliaries, security, and auxiliary industrial services across Spain and internationally. Closely comparable to Nortex in offering breadth and B2B outsourcing focus.
• Serveo (formerly Ferrovial Servicios): Spanish facility-management and outsourcing operator providing cleaning, maintenance, logistics, and auxiliary services to enterprise and public-sector clients. Directly comparable service portfolio to Nortex, particularly in industrial and cleaning verticals.
• Clece (Grupo ACS): Spanish facility-services and outsourcing company owned by ACS, with deep coverage in cleaning, social services, logistics auxiliaries, and industrial support. Directly comparable to Nortex on cleaning and industrial BPO verticals.

Emerging players

• Marlex (Grupo Marlex): Spanish staffing and outsourcing specialist with operations in logistics, industry, and cleaning. Smaller scale than Nortex but with overlapping vertical focus on industrial and logistics outsourcing in Spain.

Broad incumbents

• Randstad Spain: Global staffing and HR services group with a large Spanish operation. While primarily staffing-focused, overlaps with Nortex on industrial and logistics outsourcing engagements with mid-market and enterprise clients.
• Sodexo Spain: Multinational facility management and food services provider operating across Spain. Comparable in cleaning, food industry, and workplace support services, but with broader global resources and a wider portfolio than Nortex.
• Adecco Spain: Multinational staffing and workforce solutions provider with significant Spain operations across industrial, logistics, and hospitality sectors. Comparable to Nortex at the HR/outsourcing overlap, though with broader generalist positioning.
• ISS Spain: Global facility-services leader with significant Spanish presence in cleaning, workplace, and production-support outsourcing. Broader portfolio and multinational scale, but overlapping service lines with Nortex.

Regional players

• Acciona Servicios: Spanish facility and industrial services arm of Acciona, active in cleaning, maintenance, and logistics support in Spain and Latin America. Comparable scope in industrial auxiliaries and cleaning outsourcing.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/nortex-outsourcing-es

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nortex