Caring Communities Shared Services

What Caring Communities Shared Services does

Caring Communities Shared Services is a member-owned reciprocal risk retention group that provides insurance and risk management services exclusively to not-for-profit senior care providers. Founded in 2002 and headquartered in Libertyville, Illinois, the organization operates as a shared services entity in which members collectively pool risk and share in the financial outcomes of the group. Its market is narrowly defined: not-for-profit operators across the senior living continuum, including continuing care retirement communities, assisted living, and skilled nursing facilities.

The company's business model is built on the reciprocal insurance structure, in which member organizations are simultaneously the insured parties and the owners of the entity. Members contribute premiums into a shared pool, and the reciprocal assumes liability risk on their behalf. Coverage offerings are tailored to the senior care operating environment and include professional liability for caregivers, abuse-related exposures, and property coverage for residential facilities. Underwriting performance directly affects member surplus distributions or assessments, aligning the insurer's incentives with those of the insured.

Caring Communities derives revenue primarily from member premiums, with member additions functioning as the principal growth lever. The reciprocal model also creates a governance and capital base that is shared across the membership rather than externally financed. No external funding rounds, acquisitions, or public capital markets activity are indicated in the available data. The most recent disclosed activity is the December 2025 addition of Pilgrim Place as a new member.

Name

Caring Communities Shared Services

Website

https://caringcomm.org

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Caring Communities Shared Services is a member-owned reciprocal risk retention group, founded in 2002 and headquartered in Libertyville, Illinois, that provides liability and property insurance plus risk management services exclusively to not-for-profit senior care providers.

Ownership category

akta.pro rank

Product category

Senior Care Insurance (Reciprocal Risk Retention)

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Multi-Campus / Regional CCRC Networks (HLADAEAF)

Keywords

• Reciprocal insurance
• Senior care insurance
• Risk retention group
• Not-for-profit insurance
• Long-term care coverage

Headquarters

HQ city

Libertyville

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Insurance and Risk Management Services: Caring Communities operates as a member-owned reciprocal risk retention group providing insurance and risk management services exclusively for not-for-profit senior care providers. Members join as member organizations and receive reciprocal risk sharing and coverage.

Core offering

Caring Communities Shared Services is a member-owned reciprocal risk retention group that provides insurance coverage and risk management services exclusively to not-for-profit senior housing and care organizations. Members join as member organizations and receive reciprocal risk sharing, insurance coverage (liability, property), and risk management support tailored to senior living operations including independent living, assisted living, memory care, and skilled nursing services.

Product overview

Caring Communities Shared Services operates as a member-owned reciprocal risk retention group providing insurance and risk management services exclusively for not-for-profit senior care providers. The company functions as a single unified offering with no modular products; members gain access to insurance coverage and associated risk management support through their membership in the organization.

Differentiator

Problem solved

Functional benefit

Products and services

• Insurance Services Insurance coverage designed for not-for-profit senior care provider organizations, delivered through a member-owned reciprocal risk retention group structure. Includes liability, property, and other coverage tailored to senior living operations (independent living, assisted living, memory care, and skilled nursing).
• Risk Management Services Comprehensive risk management solutions and support provided to not-for-profit senior care provider organizations as part of membership in the reciprocal risk retention group. Designed to address the unique operational risks of non-profit senior care providers.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Pilgrim PlacecoreOthersPilgrim Place, a senior living community in Claremont, California, joined Caring Communities as its newest member organization. Founded in 1915, Pilgrim Place serves approximately 350 residents and offers independent living, assisted living, memory care, and skilled nursing services. As a member organization, Pilgrim Place participates in the reciprocal risk retention group's insurance and risk management program for not-for-profit senior care providers.

Scale indicators2 records

Recent moves1 record

Expansion highlights2 records

Emerging players

• Glatfelter Insurance Group: A specialty insurance program manager with niche practices that intersect with human services and specialty care. Comparable as a niche-focused program manager that designs and distributes specialty insurance products to defined customer segments.
• Healthcare Providers Service Organization (HPSO): Provides professional liability and related insurance to individual healthcare providers and smaller healthcare organizations, including those in elder care. Adjacent product overlap with Caring Communities' liability focus but distributed through individual professionals rather than institutional members.

Broad incumbents

• CNA Financial: A major U.S. commercial property/casualty carrier with a dedicated Healthcare and Aging Services practice that underwrites senior living operators. A broad incumbent competing for the same senior-care accounts across multiple product lines.
• Markel Corporation: Specialty insurer with significant human and social services exposure, including coverage for senior living and care facilities. Competes head-to-head for senior-care accounts but operates across many other specialty lines.
• Philadelphia Insurance Companies (PHLY): A top specialty commercial carrier with deep nonprofit and human services practice, including senior living and elder care. Competes for many of the same accounts but as part of a much broader portfolio rather than as a senior-care-exclusive specialist.
• Great American Insurance Group: Specialty division of American Financial Group with established programs serving nonprofit and human services organizations, including senior care operators. Competes in the same accounts via specialty distribution but as part of a much larger diversified portfolio.

Direct peers

• Nonprofits' Insurance Alliance of California: A member-owned reciprocal insurance exchange providing liability and property coverage to nonprofit organizations, including senior care providers. Operates a very similar mutual/reciprocal structure serving the same nonprofit customer universe, making it the closest structural and customer-base peer.
• Church Mutual Insurance Company: A mutual insurance carrier organized around a specific nonprofit customer vertical (religious organizations and related camps). Highly comparable mutual structure serving a narrow nonprofit niche, even though the end customer vertical differs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caring Communities Shared Services