Trusted Novus Bank

What Trusted Novus Bank does

Trusted Novus Bank is a Gibraltar-incorporated private bank (Company No. 03936) regulated by the Gibraltar Financial Services Commission under the Financial Services Act 2019 (Permission No. 3207). Tracing its origins to 1855 as A.L. Galliano Bankers Ltd, it is the oldest established bank in Gibraltar; it was owned by Denmark's Jyske Bank from 1987 to 2019, was acquired by Rooke Investments Ltd in 2019, and rebranded as Trusted Novus Bank in 2020. The bank operates three business units: Personal Banking (current accounts, residential and buy-to-let mortgages up to 85%/75% LTV, personal loans, Visa debit/credit/gold cards, deposits); Private Banking (minimum £250k Gibraltar / £500k international, with discretionary and advisory investment services via Schroders, Lombard lending, multi-currency deposits); and Corporate Banking (construction finance, commercial mortgages, business loans, overdrafts, FX and treasury services, corporate cards) for Gibraltar- and UK-registered businesses.

The technology stack centers on the NetBank online banking platform and a companion iOS/Android mobile app (rolled out over a 10-month period in 2025-2026), a Pannovate-powered TNB Cards Web Portal and mobile cards app, Visa Secure 3-Domain Secure for online transactions, Microsoft 365 Information Rights Management for protected email, and Six Telekurs as an FX rate data source. Distribution is exclusively direct via a single Gibraltar branch at 76 Main Street plus dedicated Relationship Managers and Account Managers, supported by a UK Real Estate Finance team; the bank explicitly does not use call centres. There are no third-party channel partners or marketplace listings.

Revenue is generated through net interest income (mortgage, personal loan, Lombard, BTL, overdraft, deposit), recurring fees (£12.50 monthly current account fee, card annual fees of £0-£250, arrangement fees of 1% on mortgages), FX transaction spreads (flat 2% effective June 2026), investment management fees, and treasury product fees. Marketing is relationship-driven and content-led (website, weekly TNB Market Update newsletter, industry insights articles, organic social). The bank is restricted from serving EU and US Persons and operates only in Gibraltar and the UK. Approximately 110 staff with 88% retention serve the 3,000+ customer base.

Name

Trusted Novus Bank

Legal name

Trusted Novus Bank Limited

Website

https://trustednovusbank.gi

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

51–100 employees

Short description

Trusted Novus Bank is a Gibraltar-based private bank (oldest in Gibraltar, founded 1855) offering personal, private, and corporate banking to 3,000+ customers in Gibraltar and the UK, with Relationship Manager-led distribution, NetBank/mobile platforms, and multi-currency lending and deposit products under GFSC regulation.

Ownership category

akta.pro rank

Product category

Retail and Commercial Banking

NAICS

Depository Credit Intermediation (5221), Savings Institutions and Other Depository Credit Intermediation (52218), Portfolio Management and Investment Advice (523940)

SIC

State Commercial Banks (6022), National Commercial Banks (6021)

akta.pro primary industry

Loan Operations & Servicing (Consumer/SME/Corporate) (FSABALAD)

akta.pro secondary industries

Deposit Operations (Account Maintenance, Fees, Reconciliations) (FSABALAE), Treasury & Liquidity Operations (Cash Positioning, Funding, Collateral Ops) (FSABALAH), Bank & Credit Union Personal Loans (Unsecured Installment) (FSAKAAAL), Balance-Sheet / Portfolio CRE Lending (FSALADAG)

Keywords

• Retail banking services
• Private banking
• Corporate banking
• Mortgage lending
• Investment management

Headquarters

HQ city

Gibraltar

HQ country

Gibraltar

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Interest Income (Lending): Interest income generated from mortgage lending (residential up to 85% LTV, buy-to-let up to 75% LTV), personal loans (10% plus Bank of England Base Rate), commercial mortgages, Lombard loans, and overdraft facilities. Variable and fixed rate products available.
2. Interest Income (Deposits): Interest paid to current account holders; competitive rates offered on current accounts used for savings. Fixed term deposits in 1, 3, 6, 12-month terms with minimum £10,000. Multi-currency deposits for private banking clients.
3. Fee Income (Cards): Monthly current account fee of £12.50. Credit card annual fees: Personal Credit £0 (standard), Gold £150, Business Explorer £250. ATM fees: 1.5% of transaction value (min £2.50). Priority Pass lounge visits included with Gold and Business Explorer cards.
4. Investment Management Fees: Revenue from discretionary portfolio management, advisory investment services, and execution-only services offered through Private Banking. Schroders investment partnership referenced.
5. FX and Treasury Services: FX fee income from spot deals, forward contracts, reducing forward contracts, participation forwards, bought options, and FX limit orders. Standard 2% spread on FX transactions (effective June 2026); 0.25% embedded spread for securities-related FX. Negotiated rates for transactions over £100,000.
6. Account and Lending Fees: Arrangement fees on mortgages (1% at drawdown, minimum £999), personal loan arrangement fee £150, and various banking service fees per the published fee schedules.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

Trusted Novus Bank is a Gibraltar-based bank operating across three segments: Personal Banking (current accounts, mortgages, personal loans, deposits, Visa cards), Private Banking (discretionary portfolio management, advisory and execution-only investment services, Lombard loans, multi-currency deposits for clients with minimum £250k Gibraltar / £500k international), and Corporate Banking (construction finance, buy-to-let mortgages, business loans, commercial mortgages, overdrafts, FX and trade solutions, corporate cards). Customers are served through dedicated Relationship Managers and a digital NetBank online and mobile banking platform.

Product overview

Trusted Novus Bank is a Gibraltar-based retail and commercial bank offering a comprehensive suite of banking products and services across three core divisions: Personal Banking, Private Banking, and Corporate Banking. The bank's main customer-facing digital channel is NetBank (online banking) with a companion mobile app. Personal Banking includes current accounts (multi-currency), mortgages (residential and buy-to-let), personal loans, debit/credit cards (VISA in GBP/EUR/USD), and deposits. Private Banking targets affluent clients (minimum £250k for Gibraltar residents, £500k for international) with discretionary portfolio management, advisory and execution-only investment services, Lombard lending, and premium card products. Corporate Banking serves Gibraltar and UK businesses with construction finance, commercial mortgages, business loans, overdrafts, FX and trade solutions, cash management, and corporate cards. The bank operates under GFSC regulation and participates in the Gibraltar Deposit Guarantee Scheme.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Banking Full-service banking for Gibraltar residents and individuals with ties to Gibraltar, offering multi-currency current accounts, residential and buy-to-let mortgages, personal loans, fixed-term deposits, debit and credit Visa cards, and digital banking access.
• Private Banking Premium banking for Gibraltar residents (minimum £250k) and international clients (minimum £500k) including discretionary portfolio management, advisory investment services, execution-only investment services, Lombard loans, multi-currency deposits, mortgages for Gibraltar and UK properties, and premium Visa cards.
• Corporate Banking Banking services for Gibraltar and UK-registered businesses, including construction finance, buy-to-let mortgages, business loans, commercial mortgages, overdraft facilities, FX and treasury solutions, cash management, and corporate Visa cards.
• NetBank Online and Mobile Banking Online and mobile banking platform providing account overview, money transfers, bill payments, statement management, FX overview, investment monitoring, encrypted messaging with advisors, and performance statements. Accessible via web and dedicated iOS/Android mobile app.
• Current Account Multi-currency current account in GBP and major currencies with competitive interest, instant access, flexible savings pots, free VISA Debit Card, and optional VISA Gold Card with airport lounge access and travel insurance. Monthly fee of £12.50.
• Mortgages Residential, buy-to-let, first-time buyer, and remortgage products available on Gibraltar and UK properties. Maximum LTV of 85% for residential and 75% for buy-to-let (60% interest-only for professional investors). Variable and fixed rate options with reference rate based on Bank of England Base Rate (currently 3.75%).
• Personal Loans Unsecured personal loans for Gibraltar residents in stable employment, with illustrative example of £20,000 over 5 years at 10% plus Base Rate. Arrangement fee of £150, no security required.
• Deposits Fixed term deposits with 1, 3, 6, or 12 month terms and minimum deposit of £10,000, with fixed interest rates and maturity rollover options. Protected under the Gibraltar Deposit Guarantee Scheme (EUR 100,000).
• Personal Visa Cards VISA debit and credit cards in GBP, EUR, and USD. Debit cards have no annual fee with 1.5% ATM fee. Gold credit card has £150 annual fee with Priority Pass (3 free lounge visits), travel insurance, and increased spending limits managed via card app and web portal.
• Investment Services Investment offerings including discretionary portfolio management (professional manager handles buying/selling), advisory investment services (guidance with client decision-making), and execution-only services (for experienced investors). Schroders partnership supports private banking investments.
• Lombard Lending Credit facilities secured by liquid assets (cash, equities, bonds, funds) held with the bank. Offers fast, flexible cash flow solutions without selling investments. Revolving facilities where repaid amounts can be re-drawn.
• Construction Finance Bespoke construction finance product for residential, commercial, or mixed-use property developments. Available to experienced developers with local lending decisions for swift, efficient processing.
• Buy-to-Let Mortgage Mortgage solution for the Gibraltar residential rental market. Maximum LTV 75% (60% interest-only for professional investors), 20-year maximum term, loans in GBP only. Fixed rates (3 or 5 years) and variable rate options.
• Business Loans and Commercial Mortgages Business expansion, acquisition, equipment investment, and cash flow financing. Commercial mortgages for office moves or multi-location expansion. Overdraft facilities for temporary cash flow needs.
• FX and Trade Solutions Treasury services including spot deals, forward contracts, reducing forward contracts, participation forwards, bought options, and FX limit orders. Manages FX requirements, reduces currency risk, and mitigates trade risk for corporate clients.
• Cash Management Business accounts in GBP and major currencies, multi-currency deposits with varying terms, and investment options for surplus cash. Part of the corporate banking suite.
• Corporate Cards VISA business debit (no annual fee, 1.5% ATM fee) and Explorer credit card (£250 annual fee) in GBP, EUR, USD. Explorer includes Priority Pass with 5 free lounge visits and travel insurance. Monthly statements on 20th.

Quantifiable outcome

• 88% staff retention rate since becoming TNB
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• SchroderscoreStrategic or Co-development PartnerSchroders is referenced as the bank's investment partner for private banking investment products. The partnership provides diversified investment solutions to private banking clients, supporting discretionary portfolio management and other investment services offered through Trusted Novus Bank's Private Banking division.
• Visa Inc.coreTechnology or IntegrationVisa Inc. provides the card network infrastructure for all Trusted Novus Bank debit, credit, Gold, and Business Visa cards issued in GBP, EUR, and USD. The partnership includes Visa Secure (3-Domain Secure) for enhanced online transaction security and Priority Pass for airport lounge access on premium cards.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Emerging players

• Shawbrook Bank: UK specialist bank focused on BTL, commercial real estate, and specialist lending; comparable in size and lending specialism to TNB's UK Real Estate Finance and BTL mortgage proposition.

Regional players

• Butterfield: Bermuda-headquartered offshore bank with strong Channel Islands (Jersey, Guernsey) presence; offers similar community-style retail, private, and commercial banking to a comparable small-jurisdiction client base with relationship-led service.
• CIBC FirstCaribbean: Caribbean offshore commercial and private bank with similar small-jurisdiction, relationship-led model and comparable product mix across retail, corporate, and wealth segments.
• Standard Bank Jersey: Jersey-based private and commercial bank serving international clients, with a similar model combining relationship banking, private wealth, and corporate services in a small offshore jurisdiction.
• Nedbank Private Wealth: Crown Dependency-focused private wealth manager (Isle of Man, Jersey, Guernsey, London) offering discretionary investment management, lending, and FX to international HNW clients — comparable in scale, segment, and offshore jurisdiction mix.

Direct peers

• NatWest International (NatWest Gibraltar): Direct competitor in Gibraltar retail, corporate, and private banking, serving the same resident and corporate base with comparable relationship-led and digital channels. Closest like-for-like peer in the same physical market.
• Turicum Private Bank: Small Gibraltar-headquartered private bank serving HNW and corporate clients with a similar relationship-led, boutique model — direct head-to-head competitor in the same physical market.

Others

• Rathbones Group: UK-listed wealth manager with discretionary investment management, private banking, and lending for HNW clients; competes for the same mass-affluent and HNW private banking segment, especially in the UK market where TNB is expanding mortgage and investment services.

Broad incumbents

• Kleinwort Hambros: Channel Islands and UK private bank (Société Générale group) focused on wealth management, investment services, and mortgages for HNW clients — overlapping directly with TNB's Private Banking, Lombard, and UK mortgage offerings.
• HSBC Channel Islands and Isle of Man: Large international incumbent with a comparable Crown Dependency / offshore private banking franchise; competes for the same HNW, corporate, and mortgage customers with a much broader product and technology stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/trustednovus
• Facebookfacebook.com/trustednovusbank
• LinkedInlinkedin.com/company/trusted-novus-bank

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trusted Novus Bank