Herald Christian Health Center

What Herald Christian Health Center does

Herald Christian Health Center (HCHC) is a non-profit Federally Qualified Health Center (FQHC) and Joint Commission-accredited Patient Centered Medical Home (PCMH) founded in 2007 and headquartered in San Gabriel, California. The organization operates six physical clinic locations across the San Gabriel Valley (El Monte, Rosemead, San Gabriel, City of Industry, plus a school-based site) and San Diego, delivering an integrated portfolio of medical, dental, optometry, behavioral health, acupuncture, and health-insurance enrollment services. Its core technology stack is built on the eClinicalWorks patient portal and HelloSign electronic forms platform, supplemented by telehealth for remote consultations; no proprietary software or AI capabilities are in evidence. Roughly 90% of patients are new immigrants with limited English proficiency (primarily Chinese-speaking), mono-lingual, and living below 200% of the federal poverty level.

HCHC's business model is a hybrid of fee-for-service reimbursements, capitation, and philanthropic funding. Revenue is generated through Medi-Cal, Medicare, Medi-Medi, HMO commercial plans, and the My Health LA program on the payor side, with a sliding-scale discount program ensuring no patient is denied care due to inability to pay. Federal support flows via the HRSA 330 Grant (held since 2013) which confers FQHC status, deemed-status malpractice coverage under the Federal Tort Claims Act, and 340B Drug Pricing Program access. A diversified base of foundation grants — from L.A. Care, Blue Shield of California Foundation, Kaiser Permanente, The Ahmanson Foundation, California Community Foundation, and others — supplements operational funding and supports special projects such as the planned Senior Wellness and Family Resource Center.

Distribution is direct-to-consumer across the six clinic sites and via telehealth, with go-to-market built on community health fairs, in-language enrollment workshops, and referrals through HRSA, LA County DHS, L.A. Care, and Covered California. The organization holds multiple accreditations including Joint Commission Gold Seal of Approval (2016, 2019, 2022), PCMH certification, HRSA Health Center Quality Leader (2024), and American Heart Association recognition. Leadership comprises CEO Carolin Eng alongside a team of C-suite and functional directors spanning medical, dental, operations, IT, population health, and HR.

Name

Herald Christian Health Center

Legal name

Herald Christian Health Center

Website

https://hchcla.org

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

51–100 employees

Short description

Herald Christian Health Center is a non-profit Federally Qualified Health Center operating six clinics in California that delivers integrated medical, dental, optometry, behavioral health, and enrollment services to low-income, primarily Chinese-speaking immigrant populations.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Outpatient Care Centers (6214), All Other Outpatient Care Centers (621498), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO), Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB), Faith-Based Healthcare Ministries (Hospitals, Clinics, Medical Missions) (BPAGAJAH)

Keywords

• Community health center
• Federally qualified health center
• Primary care services
• Dental care services
• Behavioral health services

Headquarters

HQ city

San Gabriel

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Government Program Reimbursements: Revenue from Medi-Cal, Medicare, Medi-Medi, and other government healthcare programs through insurance reimbursements for services provided to eligible patients.
2. HMO Commercial Plans: Revenue from HMO commercial insurance plans for covered patient services.
3. HRSA 330 Grant Funding: Federal funding from Health Resources and Services Administration under 330 Grant to support FQHC operations serving underserved populations.
4. Patient Donations: Charitable donations from individuals and organizations to support health center operations and special projects like the Senior Wellness and Family Resource Center.
5. Sliding Scale Discounts: Discounted pricing for cash patients who qualify based on income, with no one denied care due to inability to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Herald Christian Health Center is a non-profit Federally Qualified Health Center that provides comprehensive primary medical, dental, optometry, behavioral health, acupuncture, and health insurance enrollment services to low-income, uninsured, and immigrant populations across multiple clinic locations in Southern California. Services are delivered regardless of ability to pay through a sliding-scale discount program, with telehealth and a Patient Portal extending access beyond physical visits.

Product overview

Herald Christian Health Center is a non-profit community health center operating as a Federally Qualified Health Center (FQHC) and Patient Centered Medical Home (PCMH). The organization offers an integrated portfolio of healthcare services including Medical Services, Dental Services, Optometry Services, Behavioral Health Services, Enrollment Services, and Acupuncture Services. The center provides a Patient Portal for secure online access to health records and telehealth capabilities for remote consultations. Services are delivered through multiple clinic locations in the San Gabriel Valley area (El Monte, Rosemead, San Gabriel, City of Industry) and San Diego, with a sliding scale discount program and participation in government healthcare programs to serve low-income and uninsured populations.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Services Primary medical care including physical exams, cancer screening, immunizations, specialist referrals, and health education, delivered through Medi-Cal, Medicare, My Health LA, and sliding-scale fees.
• Dental Services Comprehensive dental care for adults and children including digital X-rays, fillings, root canal treatment, crowns, dentures, extractions, and specialist referrals, with discounted prices and payment plans.
• Optometry Services Eye examinations for health and vision problems, screening and diagnosis of eye diseases such as cataracts and glaucoma, diabetic eye exams, and patient eye care education.
• Behavioral Health Services Mental health counseling and substance abuse counseling available at all clinic locations, provided by psychiatrists, nurse practitioners, licensed clinical social workers, and licensed marriage family therapists.
• Enrollment Services Health insurance enrollment assistance for Covered California, Medi-Cal, My Health LA, and CalFresh (Food Stamp), including application follow-up, benefits utilization, and annual renewal support.
• Acupuncture Services Traditional acupuncture services provided by licensed acupuncturists, available at select clinic locations.

Quantifiable outcome

• Served 12,000+ new low-income and uninsured patients since 2007
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Covered CaliforniacoreChannel Partner/ Reseller/ DistributorCertified Enrollment Entity helping consumers enroll in Covered CA health insurance plans and Medi-Cal. Recognized as top enrollment entity in LA County.
• American Heart AssociationminorOthersHealth organization providing awards and recognition for cardiovascular health initiatives at the health center.

Scale indicators8 records

Recent moves15 records

Expansion highlights6 records

Direct peers

• Charles B. Wang Community Health Center: Federally Qualified Health Center with multiple sites in New York City's Chinatown and Flushing, providing bilingual Chinese-English primary care, dental, behavioral health, and social services to Asian-American underserved populations. Closely mirrors HCHC's mission, FQHC model, and Chinese-community focus in a different geography.
• Garfield Health Center: Federally Qualified Health Center in Monterey Park, California, providing primary care, dental, behavioral health, and pharmacy services to Asian-American underserved communities in the San Gabriel Valley. Directly competes in the same geography and demographic as HCHC.
• Asian Health Services: Federally Qualified Health Center based in Oakland, California, providing multilingual primary care, dental, behavioral health, and enrollment services to low-income Asian-American populations. Closely comparable as a mission-driven FQHC serving immigrant communities with culturally and linguistically competent care.
• Chinatown Service Center: Nonprofit social services and community health provider in Los Angeles Chinatown serving Chinese-American immigrant communities with primary care, dental, behavioral health, and social services. Comparable as a nonprofit community health and human services organization serving the same Chinese-speaking demographic in Southern California.

Regional players

• El Proyecto del Barrio: Federally Qualified Health Center network in the San Fernando and San Gabriel valleys of Los Angeles County delivering primary care, dental, behavioral health, and pharmacy services to underserved Latino and immigrant communities. Comparable multi-site FQHC operating in overlapping LA County markets.
• Northeast Valley Health Corporation: Federally Qualified Health Center network operating multiple clinic sites in the San Fernando and Santa Clarita Valley regions of Los Angeles County. Comparable as a multi-site FQHC delivering primary care to underserved populations in LA County, though anchored in a different sub-region.
• South Central Family Health Center: Federally Qualified Health Center serving South Los Angeles with primary care, dental, behavioral health, and enrollment services for low-income and uninsured populations. Comparable FQHC operating in LA County with similar payor mix and sliding-scale access policies.
• Wesley Health Centers: Federally Qualified Health Center network in Los Angeles County operated by JWCH Institute, providing primary care, dental, behavioral health, and HIV services to homeless and low-income populations. Comparable as an LA-based FQHC network with similar sliding-scale and HRSA-supported operating model.

Emerging players

• APICHA Community Health Center: Federally Qualified Health Center in New York City serving Asian, Latinx, and other underserved communities with primary care, behavioral health, and HIV care, with strong multilingual capacity. Comparable as a multilingual FQHC serving immigrant populations, though somewhat smaller in scale than HCHC.

Broad incumbents

• AltaMed Health Services: Large FQHC network operating throughout Los Angeles County with multiple clinics, PACE program, and broad primary care/specialty services. Comparable as a much larger FQHC competitor operating in the same LA County market with similar value-based managed-care contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Herald-Christian-Health-Center-109718067287879
• Instagraminstagram.com/heraldchristianhc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Herald Christian Health Center