Miasto Siedlce

What Miasto Siedlce does

Miasto Siedlce is a Polish municipal government entity (gmina miejska) located in the Mazowieckie Voivodeship of eastern Poland, administering public services for approximately 78,000 residents under Mayor (Prezydent Miasta) Tomasz Hapunowicz. The city operates an integrated e-government stack anchored on the national ePUAP electronic platform, a dedicated municipal portal (siedlce.pl), the Public Information Bulletin (BIP), and the Citizen Service Bureau (BOI) with internet appointment booking (Bez Kolejki). Core operational domains include urban planning supported by a Spatial Information System (Voxly), online tax declarations (Przyjazne Deklaracje), participatory budgeting (Budżet Obywatelski), and social services delivered through MOPR including the '3+ Siedlecka Duża Rodzina' family program, 'Senior 65+', and personal assistance programs for persons with disabilities. The city is structured as a public legal entity under Polish law rather than a commercial enterprise, with revenue derived from local taxes, government transfers, and EU grant programs including the PL-BY-UA Cross-Border Cooperation Programme (EUR 1.65M secured) and Interreg Europa 2021-2027.

The technology architecture is a federated digital government model rather than a proprietary platform — Siedlce integrates with national infrastructure (ePUAP, SOW/Emp@tia, PFRON) and deploys purpose-built municipal tools for spatial planning, appointments, and tax filing. Distribution is multi-channel: physical offices at three city locations (Skwer Niepodległości 2, ul. Biskupa Ignacego Świrskiego 6, and ul. Bolesława Prusa 16/18), the ePUAP self-serve channel, the municipal website, and emergency response field services. International partnerships include twin-city agreements with Dasing (Germany), Pescantina (Italy), Sabinov (Slovakia), Berdyczów (Ukraine), and the Region Wileński (Lithuania), plus an EU-funded cross-border emergency rescue coordination project with the Ukrainian State Emergency Service in Volyn Oblast. In 2026, Siedlce was recognized by the Ministry of Digitization and NASK as a digital leader of Poland and successfully defended its 'Rowerowa Stolica Polski' (Cycling Capital of Poland) title against 250 competing municipalities.

Name

Miasto Siedlce

Legal name

Miasto Siedlce

Website

https://siedlce.pl

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Miasto Siedlce is a Polish municipal government entity providing e-government services, urban planning, social assistance, and public infrastructure to approximately 78,000 residents in the Mazowieckie Voivodeship, led by President Tomasz Hapunowicz.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (925120), Community Food and Housing, and Emergency and Other Relief Services (6242), Administration of Housing Programs (925110)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Business Services, Nec (7389), Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industries

Cross-District Consortia & Shared Services Authorities (EDADABAN), Affordable & Subsidized Housing Property Management (LIHTC, Section 8) (BPAJAFAD)

Keywords

• Municipal government services
• Public administration
• E-government services
• Social assistance programs
• Urban planning

Headquarters

HQ city

Siedlce

HQ country

Poland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Municipal Budget: City operates through annual municipal budget funded by local taxes, property taxes, and government subsidies

Distribution channels4 records

Marketing channels5 records

Core offering

Miasto Siedlce is a municipal government entity that provides public administration services to approximately 78,000 residents of Siedlce, Poland. Its core offerings include e-government administrative services through the official city portal and ePUAP platform, social assistance programs through the Municipal Family Assistance Center (MOPR), urban planning and spatial information services, cultural and sports facility management, environmental services (waste collection, air quality monitoring), and transportation infrastructure maintenance. The city also administers family support programs such as 3+ Siedlecka Duża Rodzina, Senior 65+, and the locally administered Rodzina 800+ benefit.

Product overview

Miasto Siedlce operates a comprehensive municipal government platform offering citizen services through an integrated system of the official city portal (siedlce.pl), the Public Information Bulletin (BIP), and the Citizen Service Bureau (BOI). The core offering includes e-government services enabling online administrative procedures, a Geographic Information System for urban planning, and participatory democracy tools such as the participatory budget and public consultations. The city provides extensive social services through MOPR including family support programs (3+, Senior 65+, Rodzina 800+), disability assistance, and food aid. Cultural and sports services encompass facilities and programs for community engagement. The city has been recognized as a digital leader in Poland, demonstrating advanced e-government capabilities through integrations with national platforms like ePUAP, SOW, and Emp@tia, as well as local systems for spatial planning, tax declarations, and appointment scheduling.

Differentiator

Problem solved

Functional benefit

Products and services

• Citizen Service Bureau (Biuro Obsługi Interesanta - BOI) Physical and online citizen service bureau offering in-person administrative assistance for residents, with an internet reservation system for appointments.
• E-Government Administrative Services (e-Usługi) Electronic administrative services enabling citizens to submit requests, declarations, and official paperwork online via government platforms including ePUAP.
• Spatial Information System (System Informacji Przestrzennej) Geographic Information System providing spatial data, urban planning documents, property information, and mapping services for residents and businesses.
• Participatory Budget (Budżet Obywatelski) Participatory budget platform allowing residents to propose and vote on community projects funded by the municipal budget.
• Social Assistance Services (MOPR) Municipal Family Assistance Center providing social support programs including family assistants, disability support, senior assistance, and food aid.
• 3+ Siedlecka Duża Rodzina Program Large family support program providing discounts and benefits to families with three or more children in Siedlce.
• Senior 65+ Program Senior citizen program offering benefits and services for residents over 65 years old in Siedlce.
• Cultural Services and Facilities Municipal cultural offerings including cultural centers, museums, galleries, libraries, and organized cultural events and festivals.
• Sports and Recreation Services Municipal sports facilities, sports clubs support, athletic events, and recreational programs including swimming pools and stadiums.
• Environmental and Waste Management Services Municipal environmental protection including waste collection, selective waste disposal points (PSZOK), air quality monitoring, and green initiatives.
• Education Services Administration Municipal education administration including kindergarten and school enrollment, scholarships, and educational projects.
• Transportation Infrastructure Management Road maintenance, traffic management, street directory, viaduct and bridge projects, and sustainable mobility planning.
• Rowerowa Stolica Polski (Cycling Capital Program) Bicycle promotion initiative and competition program encouraging cycling as sustainable transportation and recreational activity.
• Public Consultations (Konsultacje Społeczne) Public consultation platform for engaging citizens in urban planning, revitalization programs, and municipal decision-making processes.

Quantifiable outcome

• Defended title of 'Cycling Capital of Poland' in national competition with 250 participating municipalities
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Dasing (Germany)minorStrategic or Co-development PartnerTwin city partnership with Dasing, Germany - cultural and civic exchange relationship
• Pescantina (Italy)minorStrategic or Co-development PartnerTwin city partnership with Pescantina, Italy - cultural exchange and tourism cooperation
• Region Wileński (Lithuania)minorStrategic or Co-development PartnerTwin city partnership with Vilnius Region, Lithuania - regional cooperation agreement
• Sabinov (Slovakia)minorStrategic or Co-development PartnerTwin city partnership with Sabinov, Slovakia - cultural and civic exchange
• Berdyczów (Ukraine)minorStrategic or Co-development PartnerTwin city partnership with Berdychiv, Ukraine - cross-border cultural cooperation
• Departament Państwowej Służby Ratunkowej Ukrainy na WołyniucoreStrategic or Co-development PartnerCross-border emergency rescue coordination project partner. Project 'Effective coordination of rescue operations in Ostroleka-Siedlce subregion and Volyn Oblast' funded under Poland-Belarus-Ukraine Cross-Border Cooperation Programme 2014-2020. Total project value EUR 1,838,209.
• Gmina KorczewcoreStrategic or Co-development PartnerLocal government partner in cross-border emergency rescue coordination project, received EUR 166,584.60 in project funding
• Komenda Miejska Państwowej Straży Pożarnej w SiedlcachcoreStrategic or Co-development PartnerMunicipal Fire Brigade partner in cross-border emergency rescue project, received EUR 792,783.79 in funding for equipment and training facilities
• 18 Dywizja Zmechanizowana (Iron Division)minorStrategic or Co-development PartnerPartnership with the 18th Mechanized Division of the Polish Army based in Siedlce for civic-military cooperation
• Diecezja SiedleckaminorStrategic or Co-development PartnerPartnership with the Diocese of Siedlce for religious and cultural events

Scale indicators8 records

Recent moves3 records

Expansion highlights5 records

Direct peers

• Miasto Suwałki: Suwałki is a similar-sized (~69k residents) Polish city near the Lithuanian border, operating an analogous municipal service portfolio and participating in Interreg cross-border cooperation programs.
• Miasto Ostrołęka: Ostrołęka is a smaller Mazowieckie-region city municipality within the same voivodeship as Siedlce, sharing the same regional funding framework and administrative tier.
• Miasto Chełm: Chełm is a comparable small eastern Polish city (~63k residents) with similar service scope, demographic profile, and exposure to cross-border dynamics with Ukraine and Belarus.
• Miasto Przemyśl: Przemyśl is a similar-sized Polish city directly on the Ukrainian border, offering a directly comparable service portfolio and a closely analogous geopolitical and cross-border cooperation profile to Siedlce.
• Miasto Lublin: Lublin is a similarly-positioned Polish city municipality in eastern Poland, providing comparable e-government, social, cultural, and urban planning services. While significantly larger (~340k residents), it faces the same eastern-border dynamics and EU funding structure as Siedlce.
• Miasto Zamość: Zamość is a similar-sized (~65k residents) historic Polish city municipality near the eastern border. It offers a directly comparable service mix, including e-government services, social assistance, and heritage-driven cultural programming.
• Miasto Radom: Radom is a mid-sized city in the Mazowieckie Voivodeship sharing the same regional government tier and EU funding framework as Siedlce. Both operate under similar administrative scope and offer directly comparable citizen services.
• Miasto Białystok: Białystok is a large eastern Polish city municipality with comparable service portfolio (education, social welfare, cultural programs, urban planning) and similar exposure to EU cross-border cooperation programs along Poland's eastern frontier.
• Miasto Stalowa Wola: Stalowa Wola is a similar-sized Polish city municipality with a directly comparable service portfolio covering education, social welfare, urban planning, and cultural programs at the same administrative tier.
• Miasto Łomża: Łomża is a comparable small eastern Polish city (~63k residents) with a similar service offering, social assistance programs, and EU funding profile, making it a closely analogous peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCti18G1NgZeMT-WRbYBIpdw
• Facebookfacebook.com/MiastoPrzyjazne.Siedlce

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Miasto Siedlce