The Infirmary Federal Credit Union

What The Infirmary Federal Credit Union does

The Infirmary Federal Credit Union (TIFCU) is a federally chartered, member-owned cooperative financial institution headquartered in Mobile, Alabama, founded in September 1974 to serve employees of Mobile Infirmary. Its field of membership was expanded in March 2016 to include all healthcare professionals and support staff across Mobile, Baldwin, and Escambia Counties in Alabama, with immediate family members also eligible. The institution operates two physical branches — a main Mobile branch and a Fairhope branch located inside Thomas Hospital — supplemented by 8 proprietary ATMs across the Infirmary Health System and nationwide access through the CO-OP Shared Branching Network (5,600+ shared branches, 30,000 ATMs).

The credit union delivers a full suite of retail banking products built on a standard digital banking platform. Core deposit products include regular checking, High Yield Checking (1.00% APY with qualifying requirements), savings accounts with sub-products (Christmas Club, Vacation Club, Save Your Change round-up program), and share certificates. Lending products cover personal loans (10.99% APR floor), auto loans (3.99% APR floor), boat/RV/motorcycle loans, mortgages, and credit cards (9.99% APR floor). Digital channels include a mobile banking app for iOS/Android with mobile deposit, Manage My Card controls, bill pay, and eStatements, alongside web-based online banking and 24-hour telephone banking. Add-on services include safe deposit boxes, coin-counting kiosks, notary services, wire transfers, money orders, and gift cards. Partnerships extend the product set to insurance (TruStage) and student lending (Sallie Mae).

Revenue mechanics are those of a standard credit union: net interest income from the loan portfolio is the primary stream, supplemented by transaction-based fees (overdraft, stop payment, wire transfers, safe deposit box rentals) and interchange. Deposits fund lending and members are paid dividends; surplus is returned to members rather than distributed as profit under the cooperative structure. Federal insurance is provided by the NCUSIF up to $250,000. The institution holds no subsidiaries, has no parent company or external equity owners, and does not disclose revenue publicly.

Name

The Infirmary Federal Credit Union

Legal name

The Infirmary Federal Credit Union

Website

https://theinfirmaryfcu.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

11–50 employees

Short description

The Infirmary Federal Credit Union is a federally chartered, member-owned cooperative credit union founded in 1974, serving healthcare professionals and their families in Mobile, Baldwin, and Escambia Counties, Alabama, with deposit, lending, and digital banking products delivered through two branches and CO-OP Shared Branching.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Credit Unions (522130), Credit Unions (52213)

SIC

Savings Institution, Federally Chartered (6035)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industries

Employer/Occupational Credit Unions (FSABAEAB), Federations/Centrals & Cooperative Banking Networks (2nd-Tier Co-ops) (FSABAEAL)

Keywords

• Credit union lending
• Retail banking services
• Consumer savings accounts
• Member-owned financial cooperative
• Consumer loan products

Headquarters

HQ city

Mobile

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Interest Income from Loans: The primary revenue stream is interest income generated from various loan products including auto loans, personal loans, mortgages, boat/RV/motorcycle loans, and credit cards. Interest rates vary based on creditworthiness and loan term.
2. Fee Income: Various service fees including stop payment ($29), NSF ($29), overdraft advance ($29), ATM card reissue ($2), plastic card reissue ($10), wire transfers ($20 domestic, $40 international), money orders ($1), cashier's checks ($5), and loan-related fees.
3. Share Account Deposits: Members deposit funds into share accounts (savings), checking accounts, and share certificates. These deposits are used to fund loans to other members. The credit union pays dividends to members on their deposits.
4. Safe Deposit Box Rental: Annual rental fees for safe deposit boxes ranging from $50 to $100 depending on size, providing secure storage for member valuables.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

The Infirmary Federal Credit Union (TIFCU) is a federally insured, not-for-profit member-owned cooperative that provides deposit accounts (checking, savings, share certificates), consumer loans (auto, personal, boat/RV/motorcycle, mortgage, credit card), and digital banking services (mobile app, online banking, mobile deposit, bill pay, card management) to healthcare professionals and their immediate family members in Mobile, Baldwin, and Escambia Counties in Alabama.

Product overview

The Infirmary Federal Credit Union (TIFCU) is a federally insured, not-for-profit credit union serving healthcare professionals in Alabama. The company offers a comprehensive suite of financial products organized as a platform of core banking services supplemented by add-on modules. Core products include Checking Accounts (including High Yield Checking tier), Savings Accounts (with Christmas Club, Vacation Club, and Save Your Change sub-products), Share Certificates, Personal Loans (including Secured Loans), Auto Loans, Boat/RV/Motorcycle Loans, Mortgages, Credit Cards, Mobile/Online Banking, and CO-OP Shared Branching access. Add-on services include Mobile Deposit, Bill Pay, eStatements, Manage My Card, Gift Cards, Money Orders/Cashier's Checks, Wire Transfers, Payroll Deduction, QuickChange Kiosk coin counting, Safe Deposit Boxes, Notary Services, TruStage Insurance products, and a Sallie Mae student loan partnership. The Mobile Banking App serves as the primary digital channel for accessing these services.

Differentiator

Problem solved

Functional benefit

Products and services

• Checking Accounts Primary transactional checking account for members with no minimum balance, no monthly service charge, daily compounded dividends, and access via ATM, Virtual Branch, Telephone Banking, Mobile App, and Member Services.
• Savings Accounts (Share Accounts) Primary share/savings account requiring a $5 deposit to maintain membership ownership, earning dividends and federally insured up to $250,000 by NCUA.
• Personal Loans Fixed-rate unsecured personal loans for debt consolidation, back-to-school expenses, vacations, car repairs, and unexpected expenses; no collateral required and no application fees.
• Auto Loans Vehicle financing loans for purchasing automobiles with rates as low as 3.99% APR, subject to creditworthiness and term.
• Boat/RV/Motorcycle Loans Financing options for recreational vehicles including boats, RVs, and motorcycles.
• Mortgages/Home Loans Mortgage lending products for home purchases serviced through branch contact, with NMLS ID 1086334 as a registered housing lender.
• Credit Cards Credit card products with rates as low as 9.99% APR for qualified members, based on creditworthiness.
• Share Certificates Certificate of deposit (CD) investment products offering competitive fixed-term rates for member savings.
• Mobile Banking App Full-featured mobile application for iOS and Android enabling secure account access, fund transfers, bill payment, balance monitoring, mobile check deposits, and card management for members.
• Online Banking (Virtual Branch) Web-based banking platform providing 24/7 account access, fund transfers, bill payment, statement access, and account management.
• Safe Deposit Boxes Secure storage boxes available in three sizes (3x10, 5x10, 10x10) with annual rental fees ranging from $50 to $100.
• Notary Services Free notary services available at all branch locations for members.
• TruStage Insurance Products Insurance products including term life, whole life, no medical exam, car insurance, AD&D, and health insurance, underwritten by CMFG Life and affiliated companies, marketed to members.
• Wire Transfers Domestic and international wire transfer services with fees of $20 for domestic and $40 for international.
• Money Orders and Cashier's Checks Official check issuance services with fees of $1 for money orders and $5 for cashier's checks.
• Payroll Deduction Automatic payroll deduction service allowing convenient savings deposits and loan payments directly from member paychecks.
• CO-OP Shared Branching Network-based service providing access to more than 5,600 shared branches and 30,000 ATMs across all 50 states through the CO-OP Shared Branching network.

Quantifiable outcome

• High Yield Checking earns 1.00% APY when qualifying requirements are met
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Partnerships

Five partnerships are on record, tiered supporting and core.

• TruStage InsurancesupportingGTM or Marketing PartnerTruStage Insurance, underwritten by CMFG Life Insurance Company, provides insurance products to TIFCU members including term life, whole life, no medical exam, car insurance, AD&D, and health insurance. TIFCU markets these products to its member base as a trusted partner.
• CO-OP Shared Branching NetworkcoreChannel Partner/ Reseller/ DistributorCO-OP Shared Branching Network provides TIFCU members access to more than 5,600 shared branches and 30,000 ATMs across all 50 states. Members can conduct transactions at participating credit unions using the CO-OP Shared Branch App or co-opsharedbranch.org.
• Sallie MaesupportingChannel Partner/ Reseller/ DistributorTIFCU partners with Sallie Mae to offer student loan financing for undergraduate and graduate school expenses. Members are referred to salliemae.com for Smart Option student loans.
• CUNA Mutual GroupsupportingGTM or Marketing PartnerCUNA Mutual Group is referenced in the privacy policy as part of joint marketing arrangements. They provide financial products and services marketed to credit union members.
• TruStage InsurancesupportingTechnology or IntegrationSecurities and investments distributed by CUNA Brokerage Services, Inc., member FINRA/SIPC. TruStage provides auto, home, and life insurance products marketed through TIFCU to members.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Alabama Credit Union: Alabama-based community credit union offering consumer deposits, loans, and digital banking. Comparable in product mix, member-owned cooperative structure, and regional focus on Alabama households.
• America's First Federal Credit Union: One of Alabama's largest credit unions serving Mobile and surrounding counties. Comparable as a community-chartered cooperative competing for the same Gulf Coast consumer and small-business deposits, with overlapping branch and ATM coverage.
• Gulf Coast Federal Credit Union: Community credit union operating in the Mobile/Gulf Coast region. Direct competitor for local healthcare and consumer deposits, with similar small-scale branch footprint and product offerings.
• Beach Municipal Federal Credit Union: Alabama-headquartered community credit union. Comparable product set (checking, savings, loans) and likely overlapping member base in the Mobile area, competing for similar consumer banking relationships.

Regional players

• First Gulf Bank (now part of SmartBank): Alabama-focused community bank with Mobile presence. Comparable as a local depository institution competing for consumer and small-business banking relationships within the same geography.
• Bryant Bank: Alabama-based community bank with branches in the Mobile/Baldwin County area. Competes with TIFCU for local consumer deposits and personal loans, serving overlapping Gulf Coast demographics.

Emerging players

• CCSE Federal Credit Union: Healthcare/public sector-focused credit union. Conceptually comparable through its narrow occupational membership base, providing a model for how sector-defined credit unions monetize tightly-defined member segments.

Broad incumbents

• Wells Fargo: National bank with significant Mobile and Alabama consumer banking presence. Competes for the same healthcare professionals' primary banking, savings, and lending relationships with a much larger product suite and digital infrastructure.
• Alliant Credit Union: Large national digital-first credit union. Competes with TIFCU for digitally-savvy healthcare professionals who are willing to bank outside of local geography for higher deposit rates and lower loan APRs.
• Regions Bank: Major commercial bank with deep Alabama and Mobile presence. Competes broadly with TIFCU for consumer deposits, mortgages, and loans, but offers a much wider product portfolio and far larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/theinfirmaryfcu
• Facebookfacebook.com/theinfirmaryfcu
• LinkedInlinkedin.com/company/the-infirmary-federal-credit-union

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Infirmary Federal Credit Union