Care Service

What Care Service does

Care Service Co., Ltd. (株式会社ケアサービス) is a Tokyo-headquartered, publicly-listed Japanese provider of comprehensive elderly care services, operating 110+ directly-owned service locations across 16 prefectures with the heaviest concentration in Tokyo's 23 wards (75 offices). The company offers 11+ service categories spanning the full eldercare continuum: home care planning (居宅介護支援), day services (デイサービス), visiting care (訪問介護), visiting bathing (訪問入浴), visiting nursing (訪問看護), small-scale multifunctional home care (小規模多機能型居宅介護), meal delivery (配食サービス) from a dedicated central kitchen, welfare equipment rental/sales (福祉用具貸与・販売), house cleaning and biohazard cleanup (クリーンサービス), Angel Care mortuary preparation (エンゼルケア), and senior housing consultation through the Sumaimeno Kakehashi (住まいの架け橋) sub-brand. Day services feature a proprietary instructor-led activity program called Yuyu Club (遊悠倶楽部) covering pottery, calligraphy, flower arrangement, aromatherapy, and finger-function training.

The revenue model is structurally anchored in Japan's public long-term care insurance system (介護保険制度): end customers (elderly individuals certified under 要介護認定) pay a 1-3% copay based on income and care-need level, with the remainder reimbursed by insurance. Pricing examples include ¥718/day copay for day service and ¥1,444/visit copay for home-visit bathing in central Tokyo. The business operates a direct-to-consumer model with website-based office lookup by prefecture/ward or service type, in-person consultations, and home visits. Angel Care mortuary services are distributed through partnerships with funeral homes across Japan, while care manager referrals from the company's own home care planning offices drive inbound volume. Representative Director Fukuhara Toshiharu (福原俊晴) leads the company, which trades on the Tokyo Stock Exchange Standard Market (ticker 2425.T).

The technology stack is intentionally light: the company discloses no proprietary platforms, AI systems, or algorithms, and operates with a corporate website, social media accounts (Instagram, X, YouTube), and standard recruitment channels (Rikabi, Mynavi). Operational differentiation rests on physical infrastructure scale, the no-lifting care (ノーリフティングケア) staff program, dedicated nutrition tracking with specialized dysphagia meals, and 50+ years of brand reputation in Japanese eldercare. Recent activity shows measured, organic growth — three new Angel Care offices opened between April 2025 and January 2026 (Kochi, Tokyo Nakano, Saga), a Yokohama Minami office relocation in March 2025, and the formal publication of mid-term management plan Care2030 in June 2026 — alongside rationalization moves including the merger of two Tokyo home care planning offices (Saiwai-cho and Sakura) into the consolidated Komone office in March 2026.

Name

Care Service

Legal name

株式会社ケアサービス

Website

https://care.co.jp

Company type

Public

Founded year

1970

Operating status

Operating

Short description

Care Service Co., Ltd. is a Tokyo-based, publicly-listed provider of comprehensive elderly care services in Japan, operating 110+ directly-owned locations across 16 prefectures. It offers home care, day services, visiting nursing/bathing, meal delivery, welfare equipment, and Angel Care mortuary services under Japan's public long-term care insurance system.

Ownership category

akta.pro rank

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices32 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Long-term Care Insurance Services (介護保険サービス): The majority of revenue is generated through Japan's public long-term care insurance system (介護保険制度). Customers pay 1-3% copay (determined by income level and care needs certification level) while the insurance covers the remainder. Services include day care, home-visit care, home-visit bathing, visiting nursing, small-scale multifunctional care, home care planning, and welfare equipment rental/sales.
2. Welfare Equipment Rental/Sales (福祉用具貸与・販売): Rental and sales of welfare equipment for elderly care, covered under long-term care insurance or self-pay options.
3. Meal Delivery Service (配食サービス): Nutritious meal delivery to day care centers and customers, with meal preparation by the company's central kitchen facility.
4. Clean Service (クリーンサービス): House cleaning and estate liquidation services for elderly customers, including biohazard cleanup and disinfection. Can be covered under care insurance or self-pay.
5. Angel Care / Mortuary Services (エンゼルケア): Mortuary preparation and care services, typically provided as a package with funeral services through partnered funeral homes. Services include body preparation, makeup, and restoration.
6. Senior Housing Introduction Service (住まいの架け橋): Free consultation service helping elderly individuals find appropriate senior living facilities. Operates as a matching/introduction service at no cost to customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Care Service Co., Ltd. delivers a comprehensive elderly care service portfolio in Japan, spanning home care planning (ケアプラン作成), day service (デイサービス), visiting care, visiting nursing, visiting bathing, small-scale multifunctional home care, meal delivery, welfare equipment rental/sales, cleaning services, and Angel Care mortuary preparation. Services are delivered through 110+ company-operated offices across 16 prefectures, with the majority of revenue channeled through Japan's public long-term care insurance (介護保険) system and customers paying 1-3% copays.

Product overview

株式会社ケアサービス operates a comprehensive portfolio of eldercare services across Japan, offering both in-facility and in-home care solutions. The core offering consists of home care planning (居宅介護支援), day services (デイサービス), and visiting care services (訪問介護/訪問看護/訪問入浴), complemented by specialized services including meal delivery (配食サービス), welfare equipment rental, and end-of-life care (エンゼルケア). The company also provides a housing consultation service (住まいの架け橋) to help seniors find appropriate living facilities. Services are available throughout the Kanto region and select other prefectures, with 44 day service centers and multiple offices across Tokyo 23 wards and other prefectures.

Differentiator

Problem solved

Functional benefit

Brands

• 遊悠倶楽部 (Yuyu Club): A professional individual classroom activity program offered primarily at day service centers, featuring activities such as pottery, knitting, etegami (picture letter), shochu glaze painting, calligraphy, medical aromatherapy, flower arrangement, and flower therapy conducted by professional instructors. Aimed at finger function training, brain activation, confidence building, activity motivation, and non-verbal expression enrichment for elderly clients.
• 住まいの架け橋 (Sumaimeno Kakehashi)

Products and services

• Home Care Planning (居宅介護支援 / ケアプラン作成) Care managers create individualized care plans for elderly clients certified under Japan's long-term care insurance system, coordinating service delivery across the company's portfolio. Target customers are elderly long-term care recipients and their families.
• Day Service (デイサービス) Daytime care service providing elderly clients with bathing assistance, meals, rehabilitation activities, and social engagement at dedicated facilities. Customers pay ¥718 copay per day under long-term care insurance (one example copay rate).
• Visiting Bathing (訪問入浴) Mobile bathing service bringing portable bathing equipment to clients' homes with a 3-staff team (operator, nurse, helper) for elderly clients unable to visit facilities. Copay example ¥1,444 per visit in Tokyo 23 wards.
• Visiting Care (訪問介護) In-home care assistance providing personal care, housekeeping, and daily living support for elderly clients in their own homes.
• Visiting Nursing (訪問看護) Medical nursing care delivered at clients' homes by licensed nurses, including wound care, medication management, and health monitoring.
• Small-Scale Multifunctional Home Care (小規模多機能型居宅介護) Comprehensive home care service that combines visiting care, day service, and overnight stays at facilities, offering flexible care options for elderly clients.
• Meal Delivery Service (配食サービス) Nutritionally balanced meal delivery to elderly clients and day care centers, including specialized soft-food diets for those with swallowing difficulties, prepared in the company's central kitchen.
• Welfare Equipment Rental and Sales (福祉用具貸与・販売) Rental and sales of welfare equipment including wheelchairs, beds, and mobility aids, covered under long-term care insurance or self-pay options.
• Clean Service (クリーンサービス) Professional cleaning and estate liquidation service, including cleaning of deceased persons' homes, waste disposal, and remodeling services, with some services covered under care insurance or self-pay.
• Angel Care (エンゼルケア) Mortuary and funeral preparation services including body care, cosmetic restoration, and coordination with funeral homes, typically bundled with partner funeral arrangements.
• Senior Housing Introduction - Sumai no Kakehashi (住まいの架け橋) Free consultation service helping elderly individuals and their families find appropriate senior living facilities, with dedicated staff supporting multiple consultations and facility visits.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Funeral Home Partners (提携葬儀社)coreChannel Partner/ Reseller/ DistributorCare Service partners with funeral homes across Japan to provide Angel Care (エンゼルケア) mortuary preparation services. These services are typically offered as a package with funeral arrangements, with Care Service providing body preparation, makeup, and restoration services while funeral homes handle funeral arrangements. This partnership allows funeral companies to offer comprehensive end-of-life services to families.

Scale indicators4 records

Recent moves12 records

Expansion highlights5 records

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Customer concentration

• Xtwitter.com/careservice_pd
• YouTubeyoutube.com/user/careserviceco
• Instagraminstagram.com/careservice_pride

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care Service