Aerofood ACS
Aerofood ACS (PT Aerofood Indonesia), founded 1974, is Indonesia's largest inflight catering provider and a Garuda Indonesia Group subsidiary, operating seven airport kitchens nationwide to deliver airline, industrial, Hajj, retail, and laundry services.
- Company typePrivate
- Founded1974
- HeadquartersTangerang, Indonesia
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What Aerofood ACS does
Aerofood ACS (legal entity PT Aerofood Indonesia) is Indonesia's largest inflight catering service provider and a wholly-owned subsidiary of Aerowisata, itself part of Garuda Indonesia Group. Founded in 1974 and headquartered at Soekarno-Hatta International Airport in Tangerang, the company runs four integrated service lines: Inflight catering (national and international airlines, presidential/VVIP flights, charters, private jets, and Hajj pilgrimage flights); Industrial catering (Oil, Mining & Gas, Healthcare/hospitals, and Town Catering for offices, schools, and manufacturing); Retail food services; and Laundry services for airlines and corporate clients. Operations are delivered through seven production kitchens sited at Indonesia's principal airports (Cengkareng, Bali, Surabaya, Medan, Balikpapan, Yogyakarta, Lombok), each capable of supporting wide-body aircraft including the Airbus A380.
The core technology stack is operational rather than software-led: comprehensive quality and food-safety management systems certified to ISO 9001:2015, ISO 22000:2018, ISO 14001:2015, ISO 45001:2018, plus Indonesian SMK3 and Halal certification. Differentiated capabilities include ramp-handling services with high-lift truck support for A380s, the Nutri Level nutritional labeling system (aligned with the Indonesian Ministry of Health's sugar/salt/fat/calorie standards), and a recently launched Zero Waste to Landfill program with Duitin.
Aerofood ACS operates a B2B enterprise field-sales model, pursuing long-term, recurring service contracts through dedicated account teams across each business unit. Pricing is not publicly disclosed and is negotiated bilaterally with airline operators, large industrial and healthcare clients, and the Indonesian Ministry of Religion for Hajj embarkation catering at multiple airports. Customer concentration skews toward the Garuda Indonesia Group parent ecosystem and a small roster of international carriers (Japan Airlines, Emirates, Etihad Airways, China Airlines), supplemented by government Hajj contracts that the company has executed across multiple embarkation points.
Aerofood ACS firmographics
Firmographics- Name
- Aerofood ACS
- Legal name
- PT Aerofood Indonesia
- Website
- https://aerowisatafood.com
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Aerofood ACS (PT Aerofood Indonesia), founded 1974, is Indonesia's largest inflight catering provider and a Garuda Indonesia Group subsidiary, operating seven airport kitchens nationwide to deliver airline, industrial, Hajj, retail, and laundry services.
- Ownership category
- akta.pro rank
Aerofood ACS industry classification
Industry- Product category
- Inflight Catering Services
- SIC
- Airports, Flying Fields & Airport Terminal Services (4581)
- akta.pro primary industry
- In-Flight Catering & Meal Services (THABAMAA)
- akta.pro secondary industry
- Catering & Cabin Logistics Operations (THABAIAL)
Keywords
Where Aerofood ACS is headquartered
LocationHeadquarters
- HQ city
- Tangerang
- HQ country
- Indonesia
- HQ region
- Asia
Offices8 records
Markets served
Aerofood ACS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Inflight Catering Services: Premium in-flight food and beverage catering for national airlines, international flights, presidential and state flights, VVIP flights, charter flights, private jets, and Hajj pilgrimage flights. Revenue is generated through long-term service contracts with airline operators.
- Industrial Catering Services: Food provisioning for Oil, Mining & Gas (OMG) industry, Healthcare (Hospitals), Town Catering (Offices, Schools, Learning Centers & Manufacturing) through direct enterprise contracts.
- Retail Catering: Retail food services as part of diversified business operations.
- Laundry Services: Industrial laundry services for airline and corporate clients, operated as a separate service line from the main catering business.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Aerofood ACS product offering
Product offeringCore offering
Aerofood ACS (PT Aerofood Indonesia) provides inflight catering services to national and international airlines, including Garuda Indonesia, Etihad, Emirates, Japan Airlines, and China Airlines, as well as presidential, VVIP, charter, private jet, and Hajj pilgrimage flights. The company also operates industrial catering for the oil, mining, and gas (OMG) sector, hospitals, offices, schools, and manufacturing sites, plus retail food services and industrial laundry services for aviation and corporate clients. It runs seven production kitchens across Indonesia (Cengkareng, Bali, Surabaya, Medan, Balikpapan, Yogyakarta, Lombok).
Product overview
Aerofood ACS is a catering service provider offering four integrated service lines: Inflight Services (premium airline catering for national/international flights, presidential/VVIP flights, Hajj services), Industrial Services (catering for Oil/Mining/Gas industry, Healthcare, Offices, Schools, Manufacturing), Retail food services, and Laundry services. The company operates seven kitchens across Indonesia (Cengkareng, Bali, Surabaya, Medan, Balikpapan, Yogyakarta, Lombok) serving diverse customer segments from aviation to industrial sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- Inflight Services Premium-class food and beverage catering services for national airlines, regular international flights, presidential and state flights, VVIP flights, charters, private jets, and Hajj pilgrimage flights.
- Industrial Services Catering and food services for the Oil, Mining & Gas (OMG) industry, Healthcare sector (Hospitals), and Town Catering services for Offices, Schools, Learning Centers, and Manufacturing facilities.
- Retail Retail food services offering food products to consumers through dedicated retail channels.
- Laundry Services Professional industrial laundry services for aviation and corporate clients, handling airline linen and uniforms.
Quantifiable outcome
- Zero ramp incidents for 5 consecutive years recognized by Japan Airlines
- +1 more outcomes
Companies that use Aerofood ACS
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles3 records
Aerofood ACS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Aerofood ACS partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Kadin Indonesia (MBG Task Force)coreAerofood ACS signed a MoU with the MBG (Makan Bergizi Gotong Royong) Task Force of Kadin Indonesia to strengthen competencies and human resource quality in food quality and food safety. Aerofood ACS will provide seminars, workshops, and sharing sessions to support MBG kitchens nationwide (approximately 18,000 kitchens), focusing on developing knowledge, skills, and professionalism in food management.
- Duitin (PT Tjatra Yasa Indonesia)coreAerofood ACS signed a MoU with Duitin, a technology-based waste management company, to implement Zero to Landfill waste management practices. The partnership focuses on reuse, recycling, and environmental education aligned with ESG principles, aiming to minimize landfill disposal through circular economy approaches.
- Alunjiva Indonesia FoundationminorIn collaboration with Garuda Indonesia, Aerofood ACS partnered with Alunjiva Indonesia Foundation to deliver entrepreneurship training titled 'Soaring High, Creative, and Independent: Entrepreneurship Training for Women with Disabilities.' The program equipped 20 female entrepreneurs with disabilities in Semarang with insights on USP and Food Safety and Quality.
- BenihBaik.comminorAerofood ACS collaborated with BenihBaik.com for the 'Flight Path to Sustainability: Planting The Future' program, focusing on mangrove planting at Ketapang Mangrove Park in Tangerang. This CSR initiative supports the Net Zero Emission movement and demonstrates ESG commitment.
- Udayana UniversityminorPT Aerofood Indonesia signed an MOU with Udayana University to support the Merdeka Belajar Kampus Merdeka (MBKM) Program. Students from Faculty of Agricultural Technology and FMIPA can undertake internships, fieldwork, workshops, and research at Aerofood ACS facilities, providing industry exposure and potential talent pipeline.
- Indonesian Red Cross (PMI)minorAerofood ACS partnered with Indonesian Red Cross (PMI) for blood donation activities as part of the company's 49th anniversary CSR celebrations, demonstrating commitment to social responsibility.
- Garuda Indonesia GroupcoreAerofood ACS is a subsidiary of Garuda Indonesia Group (part of Aerowisata). The company operates within the Garuda Indonesia ecosystem and participates in group events including Halal Bihalal, Safety Day, and Nutritious Food Programs. Garuda Indonesia provides the primary airline customer base and corporate governance structure.
Scale indicators7 records
Recent moves8 records
Expansion highlights5 records
Aerofood ACS competitors and assessment
Company assessmentBroad incumbents
- LSG Sky Chefs: LSG Sky Chefs is the world's largest airline catering and in-flight logistics group, a subsidiary of Deutsche Lufthansa AG. It is comparable to Aerofood ACS as a direct competitor in inflight catering, ramp handling, and cabin logistics for commercial airlines, including premium and VVIP services, but at significantly greater global scale.
- Sodexo Inflight Services: Sodexo is a global food services and facilities management major with significant inflight catering and remote-site catering operations serving aviation, OMG, and healthcare clients. It is comparable to Aerofood ACS's industrial catering segment in particular, with overlapping B2B catering and remote-site food services for OMG and healthcare customers.
Direct peers
- Gate Gourmet: Gate Gourmet is one of the largest independent airline catering groups globally, serving over 300 million meals annually across multiple continents. It is directly comparable to Aerofood ACS as a primary competitor in inflight catering for major international carriers, with overlapping capabilities in airline catering, logistics, and crew meal services.
- SATS (Singapore Airport Terminal Services): SATS is the leading gateway services and in-flight catering provider in Asia, headquartered in Singapore and listed on the SGX. It is highly comparable to Aerofood ACS as a regional peer offering inflight catering, ground handling, and industrial catering, serving a similar Southeast Asian airline customer base.
- Cathay Pacific Catering Services (CPCS): CPCS operates the largest airline catering facility in Hong Kong, producing over 25 million meals annually for Cathay Pacific and other carriers. It is directly comparable to Aerofood ACS in inflight meal production, ramp handling, and laundry services for an Asian flag carrier.
- Newrest Group: Newrest is a major global inflight and industrial catering group operating across 50+ countries. It is comparable to Aerofood ACS as a competitor in inflight catering, remote-site catering for oil and mining operations, and government/military catering contracts.
- Emirates Flight Catering: Emirates Flight Catering operates one of the world's largest inflight catering complexes at Dubai International Airport and is a current customer of Aerofood ACS at Bali for A380 service. It is directly comparable in scale and capability, including premium and VVIP catering for a major international airline.
Regional players
- Korean Air Catering & Duty Free: Korean Air Catering provides inflight catering for Korean Air and third-party carriers at Incheon International Airport. It is comparable to Aerofood ACS in airline catering scale and ramp handling, though serving a Korean rather than Indonesian carrier base.
- Thai Airways Catering (THCAT): THCAT is the inflight catering arm of Thai Airways, producing meals at Suvarnabhumi Airport for Thai Airways and partner carriers. It is a regional peer to Aerofood ACS in flag-carrier inflight catering within Southeast Asia, with similar volumes and customer mix.
Emerging players
- PT Jakarta Catering Prima (JCP / Aerofood's local peer): PT Jakarta Catering Prima is one of Aerofood's few direct domestic competitors in Indonesian inflight catering, also operating from Soekarno-Hatta area. It is comparable to Aerofood ACS as a direct in-country inflight catering competitor, though smaller in scale and kitchen footprint.
Market position
Strengths1 record
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Aerofood ACS social profiles
Digital presenceAerofood ACS compliance and trust
Trust signalCompliance7 records
Aerofood ACS financial estimates
Financial estimateRevenue estimate
Valuation estimate
Aerofood ACS leadership team
Management profileNumber of profiles
Profiles12 records
Aerofood ACS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Aerofood ACS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Aerofood ACS
What does Aerofood ACS do?
Aerofood ACS (PT Aerofood Indonesia) provides inflight catering services to national and international airlines, including Garuda Indonesia, Etihad, Emirates, Japan Airlines, and China Airlines, as well as presidential, VVIP, charter, private jet, and Hajj pilgrimage flights. The company also operates industrial catering for the oil, mining, and gas (OMG) sector, hospitals, offices, schools, and manufacturing sites, plus retail food services and industrial laundry services for aviation and corporate clients. It runs seven production kitchens across Indonesia (Cengkareng, Bali, Surabaya, Medan, Balikpapan, Yogyakarta, Lombok).
Is Aerofood ACS a public or private company?
Aerofood ACS is a private company. It is classified as state government owned and is currently operating.
When was Aerofood ACS founded?
Aerofood ACS was founded in 1974. It employs 5,001 to 10,000 people.
Where is Aerofood ACS based?
Aerofood ACS is headquartered in Tangerang, Indonesia, in the Asia region.
How does Aerofood ACS make money?
Four revenue lines are on record. Inflight Catering Services are the primary driver. The others are industrial Catering Services, retail Catering and laundry Services.
Who are Aerofood ACS's main competitors?
Broad incumbents on record are LSG Sky Chefs and Sodexo Inflight Services. Direct peers are Gate Gourmet, SATS (Singapore Airport Terminal Services), Cathay Pacific Catering Services (CPCS), Newrest Group and Emirates Flight Catering. Regional players are Korean Air Catering & Duty Free and Thai Airways Catering (THCAT). PT Jakarta Catering Prima (JCP / Aerofood's local peer) is listed as an emerging player.
Does Aerofood ACS have an API?
No public API is recorded for Aerofood ACS.
What industry is Aerofood ACS in?
Aerofood ACS's product category is Inflight Catering Services. Its primary akta.pro industry code is THABAMAA, In-Flight Catering & Meal Services, with a secondary code of THABAIAL, Catering & Cabin Logistics Operations. Its SIC code is 4581.