Aerofood ACS

What Aerofood ACS does

Aerofood ACS (legal entity PT Aerofood Indonesia) is Indonesia's largest inflight catering service provider and a wholly-owned subsidiary of Aerowisata, itself part of Garuda Indonesia Group. Founded in 1974 and headquartered at Soekarno-Hatta International Airport in Tangerang, the company runs four integrated service lines: Inflight catering (national and international airlines, presidential/VVIP flights, charters, private jets, and Hajj pilgrimage flights); Industrial catering (Oil, Mining & Gas, Healthcare/hospitals, and Town Catering for offices, schools, and manufacturing); Retail food services; and Laundry services for airlines and corporate clients. Operations are delivered through seven production kitchens sited at Indonesia's principal airports (Cengkareng, Bali, Surabaya, Medan, Balikpapan, Yogyakarta, Lombok), each capable of supporting wide-body aircraft including the Airbus A380.

The core technology stack is operational rather than software-led: comprehensive quality and food-safety management systems certified to ISO 9001:2015, ISO 22000:2018, ISO 14001:2015, ISO 45001:2018, plus Indonesian SMK3 and Halal certification. Differentiated capabilities include ramp-handling services with high-lift truck support for A380s, the Nutri Level nutritional labeling system (aligned with the Indonesian Ministry of Health's sugar/salt/fat/calorie standards), and a recently launched Zero Waste to Landfill program with Duitin.

Aerofood ACS operates a B2B enterprise field-sales model, pursuing long-term, recurring service contracts through dedicated account teams across each business unit. Pricing is not publicly disclosed and is negotiated bilaterally with airline operators, large industrial and healthcare clients, and the Indonesian Ministry of Religion for Hajj embarkation catering at multiple airports. Customer concentration skews toward the Garuda Indonesia Group parent ecosystem and a small roster of international carriers (Japan Airlines, Emirates, Etihad Airways, China Airlines), supplemented by government Hajj contracts that the company has executed across multiple embarkation points.

Name

Aerofood ACS

Legal name

PT Aerofood Indonesia

Website

https://aerowisatafood.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Aerofood ACS (PT Aerofood Indonesia), founded 1974, is Indonesia's largest inflight catering provider and a Garuda Indonesia Group subsidiary, operating seven airport kitchens nationwide to deliver airline, industrial, Hajj, retail, and laundry services.

Ownership category

akta.pro rank

Product category

Inflight Catering Services

SIC

Airports, Flying Fields & Airport Terminal Services (4581)

akta.pro primary industry

In-Flight Catering & Meal Services (THABAMAA)

akta.pro secondary industry

Catering & Cabin Logistics Operations (THABAIAL)

Keywords

• Inflight catering services
• Industrial catering services
• Airline catering
• Institutional food services
• Airline laundry services

Headquarters

HQ city

Tangerang

HQ country

Indonesia

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Inflight Catering Services: Premium in-flight food and beverage catering for national airlines, international flights, presidential and state flights, VVIP flights, charter flights, private jets, and Hajj pilgrimage flights. Revenue is generated through long-term service contracts with airline operators.
2. Industrial Catering Services: Food provisioning for Oil, Mining & Gas (OMG) industry, Healthcare (Hospitals), Town Catering (Offices, Schools, Learning Centers & Manufacturing) through direct enterprise contracts.
3. Retail Catering: Retail food services as part of diversified business operations.
4. Laundry Services: Industrial laundry services for airline and corporate clients, operated as a separate service line from the main catering business.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Aerofood ACS (PT Aerofood Indonesia) provides inflight catering services to national and international airlines, including Garuda Indonesia, Etihad, Emirates, Japan Airlines, and China Airlines, as well as presidential, VVIP, charter, private jet, and Hajj pilgrimage flights. The company also operates industrial catering for the oil, mining, and gas (OMG) sector, hospitals, offices, schools, and manufacturing sites, plus retail food services and industrial laundry services for aviation and corporate clients. It runs seven production kitchens across Indonesia (Cengkareng, Bali, Surabaya, Medan, Balikpapan, Yogyakarta, Lombok).

Product overview

Aerofood ACS is a catering service provider offering four integrated service lines: Inflight Services (premium airline catering for national/international flights, presidential/VVIP flights, Hajj services), Industrial Services (catering for Oil/Mining/Gas industry, Healthcare, Offices, Schools, Manufacturing), Retail food services, and Laundry services. The company operates seven kitchens across Indonesia (Cengkareng, Bali, Surabaya, Medan, Balikpapan, Yogyakarta, Lombok) serving diverse customer segments from aviation to industrial sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Inflight Services Premium-class food and beverage catering services for national airlines, regular international flights, presidential and state flights, VVIP flights, charters, private jets, and Hajj pilgrimage flights.
• Industrial Services Catering and food services for the Oil, Mining & Gas (OMG) industry, Healthcare sector (Hospitals), and Town Catering services for Offices, Schools, Learning Centers, and Manufacturing facilities.
• Retail Retail food services offering food products to consumers through dedicated retail channels.
• Laundry Services Professional industrial laundry services for aviation and corporate clients, handling airline linen and uniforms.

Quantifiable outcome

• Zero ramp incidents for 5 consecutive years recognized by Japan Airlines
• +1 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Kadin Indonesia (MBG Task Force)coreStrategic or Co-development Partner · 20 October 2025Aerofood ACS signed a MoU with the MBG (Makan Bergizi Gotong Royong) Task Force of Kadin Indonesia to strengthen competencies and human resource quality in food quality and food safety. Aerofood ACS will provide seminars, workshops, and sharing sessions to support MBG kitchens nationwide (approximately 18,000 kitchens), focusing on developing knowledge, skills, and professionalism in food management.
• Duitin (PT Tjatra Yasa Indonesia)coreStrategic or Co-development Partner · 24 September 2025Aerofood ACS signed a MoU with Duitin, a technology-based waste management company, to implement Zero to Landfill waste management practices. The partnership focuses on reuse, recycling, and environmental education aligned with ESG principles, aiming to minimize landfill disposal through circular economy approaches.
• Alunjiva Indonesia FoundationminorStrategic or Co-development Partner · 16 December 2024In collaboration with Garuda Indonesia, Aerofood ACS partnered with Alunjiva Indonesia Foundation to deliver entrepreneurship training titled 'Soaring High, Creative, and Independent: Entrepreneurship Training for Women with Disabilities.' The program equipped 20 female entrepreneurs with disabilities in Semarang with insights on USP and Food Safety and Quality.
• BenihBaik.comminorStrategic or Co-development Partner · 15 October 2024Aerofood ACS collaborated with BenihBaik.com for the 'Flight Path to Sustainability: Planting The Future' program, focusing on mangrove planting at Ketapang Mangrove Park in Tangerang. This CSR initiative supports the Net Zero Emission movement and demonstrates ESG commitment.
• Udayana UniversityminorStrategic or Co-development Partner · 20 February 2024PT Aerofood Indonesia signed an MOU with Udayana University to support the Merdeka Belajar Kampus Merdeka (MBKM) Program. Students from Faculty of Agricultural Technology and FMIPA can undertake internships, fieldwork, workshops, and research at Aerofood ACS facilities, providing industry exposure and potential talent pipeline.
• Indonesian Red Cross (PMI)minorStrategic or Co-development Partner · 12 January 2024Aerofood ACS partnered with Indonesian Red Cross (PMI) for blood donation activities as part of the company's 49th anniversary CSR celebrations, demonstrating commitment to social responsibility.
• Garuda Indonesia GroupcoreStrategic or Co-development PartnerAerofood ACS is a subsidiary of Garuda Indonesia Group (part of Aerowisata). The company operates within the Garuda Indonesia ecosystem and participates in group events including Halal Bihalal, Safety Day, and Nutritious Food Programs. Garuda Indonesia provides the primary airline customer base and corporate governance structure.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• LSG Sky Chefs: LSG Sky Chefs is the world's largest airline catering and in-flight logistics group, a subsidiary of Deutsche Lufthansa AG. It is comparable to Aerofood ACS as a direct competitor in inflight catering, ramp handling, and cabin logistics for commercial airlines, including premium and VVIP services, but at significantly greater global scale.
• Sodexo Inflight Services: Sodexo is a global food services and facilities management major with significant inflight catering and remote-site catering operations serving aviation, OMG, and healthcare clients. It is comparable to Aerofood ACS's industrial catering segment in particular, with overlapping B2B catering and remote-site food services for OMG and healthcare customers.

Direct peers

• Gate Gourmet: Gate Gourmet is one of the largest independent airline catering groups globally, serving over 300 million meals annually across multiple continents. It is directly comparable to Aerofood ACS as a primary competitor in inflight catering for major international carriers, with overlapping capabilities in airline catering, logistics, and crew meal services.
• SATS (Singapore Airport Terminal Services): SATS is the leading gateway services and in-flight catering provider in Asia, headquartered in Singapore and listed on the SGX. It is highly comparable to Aerofood ACS as a regional peer offering inflight catering, ground handling, and industrial catering, serving a similar Southeast Asian airline customer base.
• Cathay Pacific Catering Services (CPCS): CPCS operates the largest airline catering facility in Hong Kong, producing over 25 million meals annually for Cathay Pacific and other carriers. It is directly comparable to Aerofood ACS in inflight meal production, ramp handling, and laundry services for an Asian flag carrier.
• Newrest Group: Newrest is a major global inflight and industrial catering group operating across 50+ countries. It is comparable to Aerofood ACS as a competitor in inflight catering, remote-site catering for oil and mining operations, and government/military catering contracts.
• Emirates Flight Catering: Emirates Flight Catering operates one of the world's largest inflight catering complexes at Dubai International Airport and is a current customer of Aerofood ACS at Bali for A380 service. It is directly comparable in scale and capability, including premium and VVIP catering for a major international airline.

Regional players

• Korean Air Catering & Duty Free: Korean Air Catering provides inflight catering for Korean Air and third-party carriers at Incheon International Airport. It is comparable to Aerofood ACS in airline catering scale and ramp handling, though serving a Korean rather than Indonesian carrier base.
• Thai Airways Catering (THCAT): THCAT is the inflight catering arm of Thai Airways, producing meals at Suvarnabhumi Airport for Thai Airways and partner carriers. It is a regional peer to Aerofood ACS in flag-carrier inflight catering within Southeast Asia, with similar volumes and customer mix.

Emerging players

• PT Jakarta Catering Prima (JCP / Aerofood's local peer): PT Jakarta Catering Prima is one of Aerofood's few direct domestic competitors in Indonesian inflight catering, also operating from Soekarno-Hatta area. It is comparable to Aerofood ACS as a direct in-country inflight catering competitor, though smaller in scale and kitchen footprint.

Market position

Strengths1 record

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/aerofoodacsindo
• LinkedInlinkedin.com/company/pt-aerofood-indonesia-garuda-indonesia-group

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aerofood ACS