I Love meet and greet

What I Love meet and greet does

I Love meet and greet Ltd is a UK-based, privately held, family-owned airport parking operator founded in the 1980s and headquartered at Eastbourne (registered office) with operations centred near Crawley/Gatwick. The company provides meet and greet, valet, park and ride, and park and deliver services at six UK airports — Gatwick, Stansted, Heathrow, Manchester, Birmingham, and Liverpool — and claims over 1,000,000 cumulative customers served and 40+ years of operational experience. Sarah Anglim serves as Managing Director, with two wholly-owned operating subsidiaries (I Love Airport Parking Ltd and I Love Park and Ride Ltd) and sub-brands including Bubble Valet Parking and Supersaver.

The underlying technology is a conventional online booking platform with 24/7 self-serve reservations, SSL-encrypted payment processing with credit card tokenisation, and PDA-equipped driver fleet operations supported by bodycam recording, photographic vehicle documentation at handover/return, and CCTV-monitored Park Mark-accredited secure car parks. Differentiated infrastructure consists of forecourt access at Gatwick and Stansted — licensed operator status enabling kerbside meet and greet — and partner-fulfilled service at Manchester/Birmingham (APH) and Heathrow (Purple Parking).

The business model is direct-to-consumer, with pricing per booking based on duration and service tier, direct-booking discounts of up to 30% versus third-party channels, a non-refundable Supersaver yield-management tier, and on-site add-on services such as car cleaning, valeting, and travel extras (lounges, hotels, transfers, insurance, currency exchange). Distribution is dominated by ilovemeetandgreet.co.uk and a telephone call centre; third-party reseller exposure is limited and explicitly de-emphasised in favour of direct margin capture.

Name

I Love meet and greet

Legal name

I Love meet and greet Ltd

Website

https://ilovemeetandgreet.co.uk

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

51–100 employees

Short description

I Love meet and greet is a family-owned UK airport parking operator offering meet and greet, valet, park and ride, and park and deliver services across six major UK airports (Gatwick, Stansted, Heathrow, Manchester, Birmingham, Liverpool) to leisure and business travellers booking primarily direct.

Ownership category

akta.pro rank

Product category

Airport Parking Services

NAICS

Parking Lots and Garages (81293)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Fast Track, Meet & Assist & VIP Services (THABALAB)

akta.pro secondary industry

Airport Parking Shuttle Operators (THAIAFAD)

Keywords

• Airport parking services
• Meet and greet parking
• Valet parking
• Park and ride
• Airport transfer services

Headquarters

HQ city

Crawley

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Airport Parking Services: Core revenue from meet and greet, valet, and park & ride airport parking services. Customers pay per booking based on duration and service type. Includes standard pricing with Supersaver discounted products (non-refundable, require 24-hour advance booking). Additional airport access fees apply at Stansted and Gatwick (passed through to customers).
2. Car Cleaning and Valeting: On-site car cleaning and valeting services offered through drivers at the airport. Drivers provide quotes for additional services including car wash, valeting, and premium winter valeting.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

I Love meet and greet operates airport meet and greet (valet) parking services at six UK airports (Gatwick, Stansted, Heathrow, Manchester, Birmingham, and Liverpool). Customers drop off their vehicles at the terminal forecourt where uniformed drivers park them in secure, police-awarded, Park Mark-accredited car parks and return them on arrival. The company also offers park and ride, park and deliver, and ancillary travel extras such as car cleaning, airport hotels, lounges, and travel insurance.

Product overview

I Love Meet and Greet is a UK-based airport parking operator offering a comprehensive suite of parking services across major UK airports (Gatwick, Stansted, Heathrow, Manchester, Birmingham, and Liverpool). The core offering is meet and greet parking where customers are met by uniformed drivers at the terminal forecourt, eliminating the need to park vehicles themselves. The product portfolio centers around three primary service categories: (1) Meet and Greet/Valet Parking services (including Forecourt Meet and Greet, Valet Parking, Bubble Valet Parking), (2) Park and Drive services (Park and Deliver, Park and Ride, Bubble Park and Ride), and (3) Traditional parking options (Short Stay, Mid Stay, Long Stay, Self Parking, Supersaver). Additional travel extras include Car Cleaning, Airport Hotels, Airport Lounges, Car Transfers, Currency Exchange, and Travel Insurance. The company also offers specialized products like Assisted Airport Parking for disabled customers and holiday parking packages. Operating under multiple trading names including I Love Airport Parking Ltd, I Love Park and Ride Ltd, and Maple Parking, the company is Which? Recommended and serves both individual travelers and potentially corporate accounts.

Differentiator

Problem solved

Functional benefit

Brands

• Bubble Valet Parking: Premium valet parking service at Gatwick and Stansted airports
• Bubble Park and Deliver
• Supersaver Parking

Products and services

• Meet and Greet Airport Parking
• Valet Parking
• Park and Deliver
• Park and Ride
• Car Cleaning Valet and cleaning services available at select airports (Gatwick, Stansted) with quotes provided by drivers upon vehicle collection; includes standard and premium winter valeting.
• Airport Hotels with Parking Hotel accommodation packages combined with parking services at Gatwick, Stansted, and Heathrow.
• Airport Lounges Access to airport lounge facilities at Gatwick, Stansted, and Heathrow for pre-flight relaxation.
• Travel Insurance Travel insurance products available for purchase through the platform.
• Assisted Airport Parking Specialized parking service for customers requiring additional assistance, including Blue Badge holders and travelers with hidden disabilities supported through the Hidden Disabilities Sunflower scheme.

Quantifiable outcome

• Highest customer service scores in the UK for airport parking
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Gatwick AirportcoreChannel Partner/ Reseller/ DistributorLicensed operator status at Gatwick Airport, providing meet and greet services on the airport forecourt. Company holds Licensed Gatwick Operator status and has operated at Gatwick for over 40 years.
• Stansted AirportcoreChannel Partner/ Reseller/ DistributorMeet and greet operator at Stansted Airport with forecourt access for kerbside service delivery.
• Park Mark (British Parking Association)coreStrategic or Co-development PartnerPark Mark Safer Parking Scheme accreditation for car park security standards. I Love Meet and Greet maintains Park Mark accreditation across its operating sites.
• Buy with ConfidenceminorStrategic or Co-development PartnerTrading Standards approved operator scheme membership providing consumer protection assurances.
• IAPA (International Airport Parking Association)minorStrategic or Co-development PartnerInternational Airport Parking Association membership for industry standards and best practices.
• APH LtdcoreChannel Partner/ Reseller/ DistributorThird-party parking operator providing services at Manchester and Birmingham airports. Bookings made through I Love Meet and Greet for these airports are fulfilled by APH under their terms and conditions.
• Purple Parking LtdcoreChannel Partner/ Reseller/ DistributorThird-party parking operator providing services at Heathrow Airport. Purple Parking operates car parks at Brent Road and Bath Road, Heathrow for meet and greet services.
• Hidden Disabilities SunflowerminorStrategic or Co-development PartnerI Love Meet and Greet became the first UK airport parking operator to join the Hidden Disabilities Sunflower scheme, supporting passengers with non-visible disabilities.
• Ben Saxton Sailing TeamminorGTM or Marketing PartnerSponsorship of UK sailing team (Ben Saxton / Inshore catamaran team), part of company's brand building and community engagement initiatives.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ILoveMeetAndGreet
• Xx.com/ILovemandg
• LinkedInlinkedin.com/company/i-love-meet-and-greet-ltd

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about I Love meet and greet