Must Informatique

Name

Must Informatique

Legal name

Must Informatique

Website

https://mustinformatique.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

Must Informatique, now Orisha Socialcare, is a French healthcare software company providing cloud-based solutions for home healthcare providers (PSDM) and medical-social establishments (ESMS), serving 30,000+ professionals across EHPAD, disability, and child protection sectors in France.

Ownership category

akta.pro rank

Headquarters

HQ city

Couzeix

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing (SaaS/Cloud): Subscription-based cloud software solutions for PSDM and ESMS sectors, including MUST G5 Cloud, MUST Q2, NETSoins, NETVie, NETPlanning, NETFactu, and NETContact modules. Revenue generated through recurring software subscriptions with regular updates and cloud-based accessibility.
2. Professional Services: Implementation, project management, training and consulting services. Individualized training certified QUALIOPI and eligible for OPCO funding, as well as shared training organized by profession and level.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Must Informatique, operating as Orisha Socialcare, develops and sells cloud-based software suites for the French PSDM (home healthcare providers) and ESMS (medical-social establishments) sectors. Its portfolio includes MUST G5 Cloud and MUST Q2 for home health services (respiratory, orthopedics, PNI), and NETSoins, NETVie, NETPlanning, NETFactu, NETContact, NETKiosque, and NETEntourage for EHPAD, disability, child protection, and housing/insertion facilities. The company also delivers Qualiopi-certified implementation, project management, and training services.

Product overview

Must Informatique operates as Orisha Socialcare, offering a comprehensive cloud-based software suite for the medico-social and home health sectors in France. The portfolio consists of two main product lines: PSDM solutions (MUST G5 Cloud, MUST Q2) for home health service providers covering home care, respiratory care, orthopedics, and perfusion/nutrition/insulinotherapy; and ESMS solutions including NETSoins, NETVie, NETContact, NETPlanning, and NETFactu for elderly care (EHPAD), disability, child protection, specialized difficulties, and housing/insertion facilities. Additional modules include NETKiosque and NETEntourage for family communication, with training and consulting services completing the offering. All solutions comply with SESAM-Vitale and HAS standards, with cloud deployment ensuring accessibility and continuous updates.

Differentiator

Problem solved

Functional benefit

Brands

• MUST G5 Cloud: Cloud-based software solution for home health care providers (PSDM/PSAD) featuring prescription management, equipment tracking, SESAM-Vitale billing, and patient follow-up.
• MUST Q2

Products and services

• MUST G5 Cloud Cloud-based reference software for home health service providers (PSDM/PSAD). Centralizes prescription management, medical equipment handling, SESAM-Vitale billing, and patient follow-up.
• MUST Q2 Specialized module for perfusion, nutrition, and insulinotherapy (PNI) management. Includes care protocols, SESAM-Vitale billing, wound imaging follow-up, and chemotherapy depot tracking.
• NETSoins Complete DUI (Dossier Usager Informatisé) for EHPAD and senior residences. Facilitates care management, resident follow-up, and care team coordination.
• NETVie DUI dedicated to structures supporting people with disabilities, early childhood, child protection, or social insertion. Provides individualized follow-up tracking.
• NETContact Admission management software for ESMS. Simplifies and secures the admission process while centralizing beneficiary data for smooth coordination and optimal integration.
• NETPlanning Planning tool designed for medico-social establishments. Enables efficient organization of teams, schedules, and replacements with real-time coordination.
• NETFactu Billing solution for medico-social sector. Automates processes, reduces errors, and ensures optimal regulatory compliance with automated invoice management.
• NETKiosque Mobile communication module designed to strengthen communication between care establishments and families. Offers centralized information including agenda, news, and secure communication logbook.
• NETEntourage Family-resident liaison solution for EHPAD. Enables secure, transparent, and centralized communication between care teams and families. Connected to DUI NETSoins.
• Logiciel PDE 100% web-based, secure, and user-friendly software for early childhood protection (Protection de l'Enfance) management.
• Logiciel PDS Online management software dedicated to specialized structures for people with specific difficulties (Personnes en Difficultés Spécifiques).
• Logiciel AHI Digital management solution for reception, housing, and insertion structures (Accueil Hébergement Insertion).
• Formation PSDM Individualized and collective training services for home health providers. QUALIOPI certified and eligible for OPCO funding.
• Formation ESMS Training services for medico-social establishments covering project management and software usage.

Quantifiable outcome

• Automated billing reduces costs and improves cash flow
• +3 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature12 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Teranga SoftwarecoreStrategic or Co-development PartnerTeranga Software was integrated into the Orisha group, merging with Must Informatique to form Orisha Socialcare. This strategic combination created a comprehensive offering spanning both PSDM (home healthcare) and ESMS (medical-social establishments) sectors, making Orisha Socialcare a market leader in both domains.
• SESAM-VitalecoreTechnology or IntegrationOfficial certification and integration partnership enabling electronic billing between healthcare software and French health insurance systems (Caisses). Products MUST G5 Cloud and MUST Q2 include SESAM-Vitale billing functionality.
• DMP (Dossier Médical Partagé)coreTechnology or IntegrationIntegration partnership enabling compatibility with the French Shared Medical Record platform, allowing healthcare providers to access and update patient medical records.
• MSSantécoreTechnology or IntegrationIntegration with MSSanté secure health messaging platform enabling compliant electronic communication between healthcare professionals.
• OPCO (Opérateurs de Compétences)minorOthersPartnership enabling training programs to be eligible for funding through OPCO (skills development funding organizations) for professional training in healthcare sector.
• HAS (Haute Autorité de Santé)coreTechnology or IntegrationCompliance with HAS standards and certification requirements for healthcare software used in French medical-social establishments.
• FEIMAminorOthersMember of FEIMA (Fédération des Éditeurs et Industriels de la e-Santé et des Applications Mobiles) industry association for digital health publishers.
• NumeumminorOthersMember of Numeum, the French digital industry association representing software and digital services companies.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@OrishaSocialcare
• LinkedInlinkedin.com/company/orishasocialcare
• Xx.com/MustSante

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Must Informatique