Arcadia Window & Door

What Arcadia Window & Door does

Arcadia Window & Door is a privately held, family-owned residential window and door replacement business operating from Scottsdale, Arizona. Founded in 2004 as a division of Ponderosa Lumber Company (itself established in 1965), the company serves homeowners, contractors, and wholesale buyers in the Phoenix/Scottsdale metro, offering custom windows in vinyl, aluminum, wood, and fiberglass across styles including casement, awning, bay, corner, double hung, and garden configurations. Its door portfolio spans swing, sliding glass, doors with sidelights, Dutch, and interior doors, complemented by on-site custom millwork for moulding and trim, and branded hardware from Kwikset, Baldwin, Schlage, EMTEK, and Copper Creek. Differentiated features include on-site custom moulding fabrication, an Authorized Supplier relationship with multiple HOA developments (Montecello, Rancho Antiqua, Spengler, Villa Lafayette) including management of the architectural application process, and certified installation via employed crews rather than subcontractors.

The business operates through three service channels: direct homeowner services (with free in-home measurements and estimates), wholesale supply-only orders, and contractor services that include job-site delivery, installation, and trade credit terms. Revenue is generated through project-based one-time product sales and professional installation services, with flexible payment terms and 12-month financing offered through GE Capital. The company holds Arizona Registrar of Contractors license ROC#279714 and has earned Guild Quality, Installation Masters, and Angie's List credentials. Marketing relies primarily on referrals, a website with downloadable resources, and social media presence on Facebook and Pinterest. The operational footprint is limited to the Arizona market, with no geographic expansion signals beyond the Phoenix/Scottsdale metro, and a headcount range of 1–10 employees.

Name

Arcadia Window & Door

Legal name

Arcadia Window & Door

Website

https://arcadiawd.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Arcadia Window & Door is a third-generation family-owned residential window and door replacement business in Scottsdale, Arizona, serving homeowners, contractors, and wholesale buyers in the Phoenix metro with custom products and on-site millwork.

Ownership category

akta.pro rank

Product category

Residential Window and Door Replacement

NAICS

Wood Window and Door Manufacturing (321911), Glass and Glazing Contractors (238150), Metal Window and Door Manufacturing (332321)

SIC

Metal Doors, Sash, Frames, Moldings & Trim (3442), Glass Products, Made Of Purchased Glass (3231)

akta.pro primary industry

Window Replacement (Residential) (HSAPAJAA)

akta.pro secondary industries

Custom Window & Door Fabrication & Replacement (HSAPAJAI), Window & Door Frame/Sash Replacement (HSAPAJAF)

Keywords

• Residential window replacement
• Custom door installation
• Window and door supply
• Millwork moulding services
• HOA-approved windows

Headquarters

HQ city

Scottsdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Window and Door Product Sales: Sale of custom residential windows and doors, available in materials including vinyl, aluminum, wood, and fiberglass, along with associated hardware and moulding products.
2. Installation Services: Turnkey installation services using the company's own skilled and qualified employees. Includes removal and replacement, new construction installation, and job site delivery.
3. Supply-Only Orders: Wholesale supply-only orders for customers and contractors who do not require installation assistance.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Arcadia Window & Door sells and installs custom residential windows, doors, moulding, and hardware for homeowners and trade contractors in the Phoenix/Scottsdale market. Products are available in vinyl, aluminum, wood, and fiberglass materials, with on-site custom millwork for non-standard openings, professional installation by employed crews, and free in-home measurements and estimates.

Product overview

Arcadia Window & Door operates as a single-brand residential window and door replacement business offering a unified portfolio of custom windows, doors, moulding, and hardware. The core products include seven window styles (casement, awning, bay, corner, double hung, and garden windows) and five door types (swing, sliding glass, doors with sidelights, Dutch doors, and interior doors). These are complemented by moulding accessories (base, casing, crown, flexible, and custom millwork) and hardware from branded partners (Kwikset, Baldwin, Schlage, EMTEK, Copper Creek). Services are delivered through three channels: homeowner direct services (with free measurements and estimates), wholesale supply-only orders, and contractor installation services. The company positions itself as a one-stop solution for residential exterior and interior door/window projects, from product selection through professional installation.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Windows Custom-sized residential windows available in casement, awning, bay, corner, double hung, and garden styles, fabricated in vinyl, aluminum, and wood for homeowners and trade contractors in the Phoenix/Scottsdale market.
• Custom Doors Custom residential doors in swing, sliding glass, doors with sidelights, Dutch, and interior door configurations, available in solid wood and hollow core options for replacement and remodeling projects.
• Custom Moulding Decorative millwork products including base moulding, casing, crown moulding, flexible/radius moulding, and custom on-site fabricated trim for finishing window and door installations.
• Door and Window Hardware Multi-brand door and window hardware offering from Kwikset, Baldwin, Schlage, EMTEK, and Copper Creek, including knobs, levers, deadbolts, handlesets, and electronic keyless entry locks for residential and light commercial applications.
• Homeowner Services Full-service residential window and door replacement including product selection guidance, free in-home measurements, professional installation by employed crews, and 12-month financing through GE Capital.
• Wholesale Services Supply-only window, door, moulding, and hardware fulfillment for contractors, builders, and DIY homeowners who do not require installation assistance from Arcadia.
• Contractor Services Field services for trade contractors including job site delivery, professional installation, credit terms and billing options, plus Authorized Supplier representation for homeowners in designated HOA communities.

Named customers8 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• Ponderosa Lumber CompanycoreStrategic or Co-development Partner · 1 January 2004Arcadia Window & Door is a division of Ponderosa Lumber Company, which has served the Phoenix, Scottsdale, and surrounding cities since 1965. This parent company relationship provides decades of established supplier relationships, brand credibility, and operational infrastructure that supports Arcadia's window, door, moulding, and hardware business.
• Villa Lafayette HOAcoreChannel Partner/ Reseller/ DistributorArcadia Window & Door is an Authorized Supplier for Villa Lafayette HOA, assisting homeowners with the Architectural Application process required for exterior improvements.
• Spengler HOAcoreChannel Partner/ Reseller/ DistributorArcadia Window & Door is an Authorized Supplier for Spengler HOA, handling the HOA protocol and application process for exterior window and door replacements.
• Rancho Antiqua HOAcoreChannel Partner/ Reseller/ DistributorArcadia Window & Door is an Authorized Supplier for Rancho Antiqua HOA, assisting customers in adhering to HOA guidelines while getting the products they want.
• Montecello HOAcoreChannel Partner/ Reseller/ DistributorArcadia Window & Door is an Authorized Supplier for Montecello HOA, managing the architectural application and compliance process for exterior improvements.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Lowe's Installation Services: National home center offering window and door replacement with in-store and in-home consultation. Functions as both a product supplier competitor and an installer-network competitor to Arcadia's direct homeowner channel in the Phoenix/Scottsdale market.
• Milgard Windows & Doors: Established regional manufacturer of vinyl, aluminum, fiberglass, and wood windows and doors serving the Western US, including the Phoenix metro. Overlaps in product mix (vinyl/aluminum/wood/fiberglass) and replacement-channel go-to-market.
• JELD-WEN: Global manufacturer of windows, doors, and millwork sold through dealers and home centers. Competes in the same product categories Arcadia supplies (interior/exterior doors, windows, moulding) at scale and through retail channels Arcadia touches only as a wholesale buyer.
• Marvin Windows and Doors: Premium window and door manufacturer (wood, clad, fiberglass) serving replacement and new-construction markets through dealers and certified installers. Comparable in custom-sizing and premium positioning, with substantially broader dealer reach.
• Andersen Windows & Doors: Major US window and door manufacturer with broad product lines (wood, vinyl, fiberglass, composite) supplying dealers and replacement contractors. Competes as a product supplier and brand presence rather than as a local installer, but a direct upstream competitor for branded product demand.
• The Home Depot Installation Services: National home center that sells windows and doors and connects customers to installer networks. Competes for the same Phoenix-metro replacement demand via a digital-first, low-friction funnel that local specialists must defend against on price and convenience.
• Pella Windows & Doors: Large national window and door manufacturer and replacement brand with showrooms and certified installer networks. Comparable in offering windows, patio doors, and entry doors, with broader geographic coverage and a national marketing footprint.
• PGT Innovations: Manufacturer of impact-resistant windows and doors serving the Sun Belt including the Phoenix market. Overlaps with Arcadia in residential replacement and HOA-style community projects, but at multi-state scale and with a stronger specialty-products position.

Direct peers

• Champion Windows: Direct-to-consumer window, door, and sunroom replacement company with in-home sales and professional installation. Operates as a national scaled version of the same replacement-specialist business model Arcadia runs locally.
• Renewal by Andersen: National replacement-window and door franchise using a direct, sales-led model targeting homeowners. Closest direct peer to Arcadia: similar in-home consultation, custom manufacturing, and full turnkey installation, but operating at national scale rather than local.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ArcadiaWD
• Pinterestpinterest.com/arcadiawd
• Xx.com/ArcadiaWD

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arcadia Window & Door