CrossRoads Information Technology Group

What CrossRoads Information Technology Group does

CrossRoads Information Technology Group (operating as CrossRoads ITG or CrossRoads IT Group) is a privately held IT consulting firm founded in 2015 and headquartered in the Dallas-Fort Worth, Texas area. The company was established by Dr. Vanessa G. Hall, who holds a Doctorate in Technology and leads the firm as Founder and CEO. CrossRoads operates as an IBM Partner Plus Silver member, and delivers a portfolio of professional services spanning AI adoption and digital transformation, cybersecurity and risk analysis (delivered in partnership with IBM), technical consulting, staffing and training, cloud infrastructure and disaster recovery (in partnership with 11:11 Systems), AI compliance and governance, and leadership / professional development training. The firm also runs the HOPE PLUS TECH non-profit initiative in partnership with Grow with Google to provide technology certifications to underserved communities, and offers an interactive AI Agent Demo on smartcogs.ai targeted at healthcare applications.

The company's underlying technology stack is partner-dependent rather than proprietary: it leverages IBM's AI and cybersecurity platforms alongside Microsoft, HPE, and 11:11 Systems capabilities, layered with the firm's own AI Compliance framework that references IEEE Ethically Aligned Design and EU Ethics Guidelines for Trustworthy AI. Documented AI capabilities include workflow automation, predictive analytics, natural language processing, anomaly detection for cybersecurity, autonomous agent demonstrations, and continuous monitoring for AI governance, delivered as advisory and implementation engagements rather than packaged software products.

CrossRoads generates revenue primarily through custom professional-services engagements, with no publicly disclosed pricing tiers or recurring SaaS contracts. Its go-to-market combines direct enterprise sales (phone and contact-form based) with channel-led distribution through IBM's partner ecosystem and a community-led motion via HOPE PLUS TECH. Customer segments are dual-focused: enterprise organizations (including PNC Bank and a newly won federal contract via FGA in March 2024) and the education sector (Crowley ISD, DISD, Carter High School, Young STEM Professionals). The firm is small (1-10 employees), has not raised external funding, and has begun expanding into federal contracting and higher education partnerships (UNT System) as growth vectors.

Name

CrossRoads Information Technology Group

Legal name

CrossRoads Information Technology Group

Website

https://crossroadsitg.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

CrossRoads Information Technology Group is a Dallas-area IT consulting firm and IBM Partner Plus Silver member delivering AI adoption, cybersecurity, cloud disaster recovery, technical staffing, and tech education services to enterprise, government, and education clients.

Ownership category

akta.pro rank

Product category

IT Consulting Services

NAICS

Computer Systems Design and Related Services (54151), Other Computer Related Services (541519), Other Management Consulting Services (541618), Computer Training (611420)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Emerging Tech (IoT, Blockchain, AR/VR, Edge) Consulting (BPAHAEAL)

akta.pro secondary industries

Cybersecurity & Identity Consulting (BPAHAEAG), Endpoint Security Managed Services (EDR/XDR) (BPAEADAH)

Keywords

• IT consulting services
• AI cybersecurity consulting
• Technology staffing training
• Cloud disaster recovery
• Leadership professional development

Headquarters

HQ city

Red Oak

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. AI & Digital Transformation Services: AI readiness assessments, workflow automation, and implementation support to help organizations integrate AI into everyday operations.
2. Technical Consulting, Staffing & Training: Expert advice on technology projects, supplying skilled professionals for temporary or permanent roles, and training programs to upskill employees. Includes website and digital platform development.
3. Cybersecurity Products and Services: Cybersecurity products and services delivered in partnership with IBM, including assessment, strategy, and awareness programs to protect data and reduce vulnerabilities.
4. Leadership & Professional Development Training: Leadership training, professional development programs, and technology education covering communication, decision-making, conflict resolution, emotional intelligence, strategic thinking, and team building.
5. Technology Education & Workforce Development: Hands-on training programs designed to build technical skills in emerging technologies, helping individuals and teams stay competitive in the digital landscape.
6. Cloud Services: Cloud infrastructure expertise and disaster recovery planning services delivered in partnership with 11:11 Systems.
7. AI Compliance Services: Governance services ensuring AI systems adhere to relevant laws, regulations, ethical guidelines, and industry standards.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels8 records

Core offering

CrossRoads Information Technology Group provides IT consulting, technical staffing, and training services as an IBM Partner Plus Silver member. The company delivers AI readiness assessments and digital transformation, cybersecurity and risk analysis, cloud disaster recovery (via 11:11 Systems), AI compliance/governance, leadership and professional development training, and technology education/workforce development programs to enterprise clients, educational institutions, and government agencies.

Product overview

CrossRoads Information Technology Group operates as an IBM Business Partner offering a comprehensive suite of technology consulting services organized around AI & Digital Transformation, Cybersecurity, and Tech Education. The core portfolio includes AI & Digital Transformation services (AI readiness assessments, workflow automation, implementation support), Cybersecurity and Risk Analysis (in partnership with IBM), Technical Consulting/Staffing/Training, Cloud Services (disaster recovery via 11:11 Systems partnership), AI Compliance governance, and Leadership/Professional Development programs. The company also delivers technology education through workforce development programs and the HOPE PLUS TECH non-profit initiative (partnered with Grow with Google), plus an AI Agent Demo product for healthcare applications. Together, these offerings form an integrated approach to helping organizations navigate digital transformation while maintaining security, compliance, and workforce readiness.

Differentiator

Problem solved

Functional benefit

Products and services

• AI & Digital Transformation Integrates AI into everyday operations to improve efficiency, reduce manual workload, and support smarter decision-making through AI readiness assessments, workflow automation, and implementation support. Targeted at enterprise organizations seeking digital transformation.
• Technical Consulting, Staffing & Training Services Expert technology advice, skilled professionals for temporary or permanent roles, employee upskilling, and website/digital platform development aligned with business goals.
• Cybersecurity and Risk Analysis Cybersecurity products and services delivered in partnership with IBM, including proactive threat monitoring, incident response, inventory management, and employee security awareness training to protect data and reduce vulnerabilities.
• Leadership Training and Development Training programs covering communication, decision-making, conflict resolution, emotional intelligence, strategic thinking, and team building for current and future leaders.
• Professional Development Activities and programs including workshops, seminars, training, certifications, mentorship, and networking to enhance individuals' skills and capabilities.
• Technology Education & Workforce Development Hands-on training programs designed to build technical skills in emerging technologies, helping individuals and teams stay competitive in the digital landscape.
• Cloud Services Cloud infrastructure and disaster recovery planning expertise delivered in partnership with 11:11 Systems to protect business data and systems during catastrophic events.
• AI Compliance Governance services ensuring AI systems adhere to laws, regulations, ethical guidelines, and industry standards, addressing data privacy, security, bias mitigation, fairness, transparency, accountability, and continuous monitoring.

Quantifiable outcome

• Successfully secured Federal Government contract win with FGA in March 2024
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered key, core and minor.

• UNT System (University of North Texas)keyStrategic or Co-development Partner · 1 January 2024Cooperative partnership announced via EdgePublic press release. CrossRoads IT Group and UNT System collaborate to drive innovation in technology consulting and education initiatives.
• IBMcoreTechnology or IntegrationIBM Partner Plus Silver member providing AI and cybersecurity products and services. CrossRoads IT Group leverages IBM technology and partnership status to deliver AI adoption, governance, and cybersecurity solutions to enterprise clients. The co-branded logo indicates an established, deep partnership.
• Grow with GooglecoreStrategic or Co-development PartnerHOPE PLUS TECH operates in partnership with Grow with Google to empower underserved communities through technology and education, including Google Certifications. This partnership enables the delivery of professional technology credentials to underprivileged populations.
• 11:11 SystemskeyTechnology or IntegrationPartnership for cloud infrastructure and disaster recovery planning services. Crossroads IT Group provides expertise to help businesses safeguard their data and systems during catastrophic events, with access to advanced technologies and specialized tools from 11:11 Systems.
• Federal Government (FGA)keyStrategic or Co-development PartnerFederal Government contract partner. CrossRoads IT Group secured FGA Proposal Bidding partners in January 2024 and sealed first contract win with FGA in March 2024. Represents entry into the federal contracting space.
• NAF (National Association of Friends)minorGTM or Marketing PartnerPartnership supporting NAF advisory boards at high schools. CrossRoads IT Group participates in Carter High School NAF Advisory Board and NAF Senior Day celebrations, engaging with education sector and building future talent pipeline.
• SBA (Small Business Administration)minorGTM or Marketing PartnerSBA partnership supporting small business development and technology adoption.
• DFW (Dallas/Fort Worth business partnership)minorGTM or Marketing PartnerRegional business partnership supporting Dallas/Fort Worth technology ecosystem development.
• CoralusminorStrategic or Co-development PartnerCommunity of women-owned businesses across the globe working together to reduce equity gaps. CrossRoads IT Group participates in Coralus summits to exchange insights and ideas driving innovation and growth.
• Plug and Play FriscominorGTM or Marketing PartnerCrossroads IT Group participated in Plug and Play Frisco, a vibrant hub for technology startups and innovative enterprises, for networking and relationship building.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Perficient: Perficient is a large digital consultancy offering AI, cloud, and cybersecurity services to enterprise and mid-market clients. Comparable to CrossRoads in service mix (AI enablement, technology consulting, staffing-adjacent delivery), though at much greater scale and geographic reach.
• Slalom: Slalom is a tech consultancy with a strong AI and digital transformation practice serving enterprises across industries. It is comparable to CrossRoads in offering AI adoption, cloud, and cybersecurity consulting, but operates at vastly larger scale with a national footprint.
• General Datatech (GDT): GDT is a Dallas-based IT solutions provider and longtime IBM Business Partner delivering enterprise networking, security, and cloud services. Directly comparable to CrossRoads as a regional IBM-aligned integrator competing for similar enterprise and public-sector clients.

Broad incumbents

• Insight Enterprises: Insight Enterprises is a large global IT solutions integrator offering cloud, cybersecurity, and AI services across enterprise and public-sector clients. Comparable to CrossRoads in service lines (cybersecurity, cloud, AI enablement) and IBM partnership, but with much broader scale.
• IBM Consulting: IBM Consulting is the global consulting arm of IBM, CrossRoads' core strategic partner. It is comparable as the underlying delivery vehicle for much of CrossRoads' AI and cybersecurity offerings, and serves as both partner and competitive incumbent for enterprise deals.
• Capgemini: Capgemini is a global consulting and technology services firm with AI, cloud, and cybersecurity practices. Comparable to CrossRoads in digital transformation and AI consulting offerings, though serving Fortune 500 clients globally.
• Accenture: Accenture is a global professional services firm with extensive AI, cybersecurity, and federal consulting practices. Comparable to CrossRoads in offering AI adoption and transformation services to large enterprises and government, but at vastly greater scale and breadth.
• Deloitte Consulting: Deloitte Consulting is a Big Four advisory firm with deep AI, cybersecurity, and federal practices. Comparable to CrossRoads in the same service categories (AI governance, cybersecurity consulting, public-sector work), though at enterprise scale.
• SHI International: SHI International is a large IT solutions provider offering cloud, cybersecurity, and workforce development services. Comparable to CrossRoads in providing integrated technology services including training/education programs, but at significantly greater scale.

Regional players

• Rackspace Technology: Rackspace Technology is a San Antonio-headquartered cloud and managed services firm with deep partnerships across IBM, Microsoft, and HPE. Comparable to CrossRoads in cloud infrastructure and IBM ecosystem positioning, though serving a global customer base from Texas.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutu.be/Mh0wla2tpG4?si=TTejM7lEBQmpga3p
• Facebookfacebook.com/crossroadsitg
• Instagraminstagram.com/threewithdrv?igsh=MXBhNWE3dWNleHVkbg%3D%3D&utm_source=qr
• LinkedInlinkedin.com/company/crossroads-information-technology-group

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CrossRoads Information Technology Group