What OUTMemphis does

OUTMemphis is a 501(c)(3) nonprofit (EIN# 62-1398741), founded in 1989 as the oldest and longest-running LGBTQ+ organization in the Mid-South, headquartered at 892 S. Cooper Street in Memphis, Tennessee, with a second facility, the Youth Empowerment Center, at 2055 Southern Avenue. The organization delivers direct social services at no cost to participants, organized around named sub-brand programs: PRYSM for LGBTQ+ youth ages 12–17, the Metamorphosis Project for young adults ages 18–24, OUTLast for trans/nonbinary people of color 25+, undocumented individuals, people living with HIV 25+, and LGBTQ seniors 55+, plus UPLIFT ($750 one-time grants), CareNav navigation, C.R.O.S.S. support groups, Talk it OUT Tuesdays, Ar-TEA-stic art therapy, HIV/HepC testing, community meals, food pantry, case management, and housing navigation. Signature events include Queer Prom, Trans Week of Awareness, the I AM Trans Resource Fair, and the Southern Trans Celebration; resource artifacts include the Trans Best of Memphis Guide.

The revenue model is nonprofit: individual donations, foundation grants (a Kresge Foundation grant from November 2019 is on file), grants from charitable partners, event-based fundraising (e.g., Roxane Gay donor events, Queer Prom), and an active $12 million Action & Resilience capital campaign targeting a new 11,000-square-foot regional headquarters at 340 N. Cleveland St. in Midtown Memphis, expected to complete in summer 2027 and consolidate staff from three buildings into two hubs. There is no commercial product, no pricing model, and no proprietary technology platform; distribution is wholly direct through physical centers, mobile outreach, and partnerships with organizations including WeCareTN, My Sistah's House, Crowned in Color, Nike, LeMoyne-Owen College, Memphis Public Library, the National Civil Rights Museum, Junior League of Memphis, and Free the 901.

Operating under CEO Molly Quinn with a board co-chaired by Lacretia Carroll and Jeff Rhodin, OUTMemphis has tripled in size over the past five years and absorbed a 300% increase in service requests, while simultaneously navigating an adverse Tennessee policy environment that includes HB 0754/SB 0676, HB 1473, SB2118/HB2498, SB2031/HB1872, and the U.S. Supreme Court's June 18, 2025 ruling in U.S. v. Skrmetti. The organization responded by mobilizing opposition at the Tennessee Statehouse and issuing community safety guidance around federal deployments in Memphis. Customer segments — LGBTQ+ youth, young adults, transgender and gender-expansive individuals, people living with HIV, seniors, undocumented community members, and LGBTQ+ people of color — are addressed via a horizontal segmentation approach with no clear primary/secondary revenue split. The organization employs 1–10 paid staff, supplemented by interns and licensed clinical contractors such as those from Rooted in Memphis Counseling.

Name

OUTMemphis

Legal name

OUTMemphis

Website

https://outmemphis.org

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Short description

OUTMemphis is the oldest and largest LGBTQ+ community center in the Mid-South (founded 1989), headquartered in Memphis, Tennessee. It provides free direct services — youth programs, trans-specific support, HIV testing, case management, housing, and food security — across Tennessee, Arkansas, and Mississippi.

Ownership category

akta.pro rank

Product category

LGBTQ+ Community Services

NAICS

Child and Youth Services (62411), Services for the Elderly and Persons with Disabilities (624120), Community Food Services (624210)

SIC

Services-Social Services (8300)

akta.pro primary industry

LGBTQ+ Rights & Advocacy Organizations (BPAGAFAE)

akta.pro secondary industries

Gender Equality, Inclusion & Social Protection Programs (BPADABAK), Health & Support Communities (BPAMABAL)

Keywords

• LGBTQ community services
• Youth support programs
• HIV testing services
• Transgender support
• Community health center

Headquarters

HQ city

Memphis

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: OUTMemphis relies on individual donations from supporters, community members, and allies to fund operations and programs.
2. Grants and Foundation Funding: The organization receives grant funding from foundations and charitable organizations to support specific programs and operational costs.
3. Event-based Fundraising: OUTMemphis organizes fundraising events such as Queer Prom and donor events featuring speakers like Roxane Gay to generate revenue and community engagement.
4. Capital Campaign: The organization is conducting a $12 million Action & Resilience Campaign to fund new headquarters construction, operational reserves, and regional advocacy expansion.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

OUTMemphis is the oldest and largest LGBTQ+ community center in the Mid-South, providing direct, free services to LGBTQ+ individuals across Tennessee, Arkansas, and Mississippi. Its core offerings include HIV/HepC testing, case management, housing support, food security (community meals and food pantry), youth programming (PRYSM for ages 12–17, Metamorphosis Project for ages 18–24), trans-specific programming (UPLIFT grants, OUTLast, CareNav, Ar-TEA-stic, Talk it OUT Tuesdays, C.R.O.S.S., transportation assistance), and community events including Queer Prom and Trans Week of Awareness.

Product overview

OUTMemphis is the oldest and longest-running LGBTQ+ organization in the Mid-South (since 1989), providing a comprehensive suite of community services rather than a technology product. The organization operates two physical facilities - the OUTMemphis Community Center and the Youth Empowerment Center - offering direct social services including HIV/HepC testing, case management, housing support, food security programs, and mental health services. Its youth programming includes PRYSM for ages 12-17 and the Metamorphosis Project for ages 18-24. Trans-specific services encompass CareNav, UPLIFT grants, OUTLast program, Ar-TEA-stic therapy, Talk it OUT Tuesdays, and C.R.O.S.S. support group. Annual signature events include Queer Prom, Trans Week of Awareness, and the I AM Trans Resource Fair. The organization is currently expanding with a new 11,000-square-foot regional headquarters at 340 N. Cleveland St. in Midtown Memphis.

Differentiator

Problem solved

Functional benefit

Brands

• PRYSM: Youth program for LGBTQ+ youth ages 12-17 and their caregivers, providing weekly programming, 1-on-1 support, peer support, and resources.
• Metamorphosis Project
• Youth Empowerment Center
• OUTLast
• UPLIFT
• C.R.O.S.S.
• Queer Prom
• Talk it OUT Tuesdays
• Ar-TEA-stic

Products and services

• PRYSM Youth Program Weekly programming, 1-on-1 care navigation, peer support, family support, social activities, and resources for LGBTQ+ youth ages 12–17 and their caregivers.
• Metamorphosis Project Comprehensive support program for LGBTQ+ youth ages 18–24, providing case management, housing support, life-skills workshops, hot meals, counseling, and community resources at the Youth Empowerment Center.
• HIV/HepC Testing Free weekly HIV and Hepatitis C testing at the OUTMemphis Community Center (TUES-THURS 3-6PM) and Youth Empowerment Center (WED 2-6PM) for LGBTQ+ individuals and community members.
• UPLIFT Grants One-time $750 financial assistance grants for transgender, non-binary, and gender-expansive individuals aged 25+ to support their needs and empowerment.
• OUTLast Program Comprehensive support program serving trans/nonbinary people of color 25+, undocumented LGBTQ+ individuals, those living with HIV 25+, and LGBTQ+ seniors 55+.
• CareNav (PRYSM Care Navigation) Guided 1:1 care-navigation support for trans and gender-curious people ages 12–17 and their caregivers, providing referrals, resources, and accompaniment to gender-affirming services.
• Trans Best of Memphis Guide Curated directory of recommended businesses and organizations in the Memphis area that are trans-affirming.
• Community Meals Program Free community meals served Tuesdays (Youth Empowerment Center, 5PM) and Thursdays (Community Center, 4-5PM) for LGBTQ+ individuals and allies, addressing food insecurity in the community.
• Food Pantry Food pantry providing essential food items to LGBTQ+ community members in need.
• Housing Support Services Housing navigation and case management helping LGBTQ+ individuals — including unhoused youth — find safe, stable housing and access to residential programming.
• Case Management Services Comprehensive case management including housing navigation, gender-affirming care support, HIV services, and holistic person-centered support for LGBTQ+ individuals.
• Ar-TEA-stic Monthly group art therapy sessions for trans and non-binary individuals led by licensed therapists, providing creative expression and emotional support.
• Talk it OUT Tuesdays Weekly intimate discussion space — a beauty-shop-style conversation forum — for Black and Brown trans women addressing real-life topics such as sex work, homelessness, church hurt, domestic violence, and addiction.
• C.R.O.S.S. Support Group Continuously Rising Over Systemic Stigma (C.R.O.S.S.) — bi-weekly support group for trans masculine and male-identifying individuals, especially Black and Brown men.
• Transportation Assistance Up to three all-day bus passes monthly for trans services programming participants ages 25+ who participate in at least one trans-specific service (such as Ar-TEA-stic or Midday Meditation) or HIV/HepC testing and education.
• Queer Prom Annual LGBTQ+ prom celebration held at Crosstown Concourse, giving community members an opportunity to experience a prom they may have missed or wanted, and serving as a fundraiser and community gathering.
• Trans Week of Awareness Annual week-long celebration and awareness programming centered on trans visibility, connection, and trans joy, including the signature I AM Trans Storytelling program.
• Southern Trans Celebration Multi-day Trans Pride gathering including Crowned in Color Trans Summit, Trans Advocacy Day, and The People's Picnic, celebrating trans joy and leadership across the region.
• I AM Trans Resource Fair Annual resource fair celebrating trans and gender-expansive community members with resource sharing, community gatherings, and celebration, hosted in partnership with the Junior League of Memphis.

Quantifiable outcome

• 300% increase in service requests over past five years demonstrates growing community reliance and trust
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered minor and core.

• NikeminorOthersNike partners with OUTMemphis for donation drives and community meals, providing food and materials to support LGBTQ+ youth and community members at the Youth Empowerment Center.
• LeMoyne-Owen CollegeminorStrategic or Co-development PartnerCollaborated with OUTMemphis to host author and cultural commentator Roxane Gay in Memphis, expanding educational and cultural programming for the community.
• Memphis Public Library / Memphis Library FoundationminorStrategic or Co-development PartnerPartnered with OUTMemphis to host Roxane Gay event, bringing together literary and LGBTQ+ community engagement.
• National Civil Rights MuseumminorStrategic or Co-development PartnerCollaborated with OUTMemphis for the Roxane Gay event series, connecting LGBTQ+ advocacy with civil rights education.
• Junior League of MemphisminorChannel Partner/ Reseller/ DistributorProvides venue for the annual 'I AM' Trans Resource Fair at their Community Resource Center, enabling OUTMemphis to host its largest trans programming event.
• WeCareTNcoreStrategic or Co-development PartnerLongstanding partnership for transgender advocacy, including co-hosting Trans Week of Awareness events, Legacy Awards, and collaborative advocacy efforts for trans rights in Tennessee.
• My Sistah's HousecoreStrategic or Co-development PartnerPartnership for Trans Week of Awareness and Transgender Day of Remembrance events. My Sistah's House leads vigils and collaborates on community programming.
• Crowned in Color / Southern Trans CelebrationcoreStrategic or Co-development PartnerOUTMemphis is a key partner in the Southern Trans Celebration, including Crowned in Color Trans Summit - an inaugural Trans Pride gathering bringing together trans community for advocacy, celebration, and networking.
• Sheet Cake GalleryminorGTM or Marketing PartnerLocal art gallery that hosted OUTMemphis donor event 'Art, Activism & Conversation' featuring CEO Molly Quinn and local artist Joel Parsons.
• Free the 901minorStrategic or Co-development PartnerCoalition partner in opposing National Guard deployment to Memphis. OUTMemphis stands in solidarity with Free the 901 campaign for community safety and rights.

Scale indicators7 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Center on Halsted: Chicago's LGBTQ+ community center offering youth programs, HIV services, behavioral health, trans services, and senior programming. Closest mid-size urban peer with comparable service mix and capital infrastructure investment strategy.
• San Francisco LGBTQ+ Community Center: Bay Area LGBTQ+ community center providing direct services, youth programs, trans services, HIV testing, housing navigation, and cultural programming. Operates the same integrated community-center-plus-direct-services model as OUTMemphis.
• Los Angeles LGBT Center: One of the largest LGBTQ+ community centers in the U.S., offering youth programs, HIV services, housing, trans care, and senior services. Directly comparable operating model to OUTMemphis at a much larger scale, serving as the benchmark for full-continuum LGBTQ+ community centers.
• SAGE (Services & Advocacy for GLBT Elders): National LGBTQ+ elder advocacy and services organization. Directly comparable to OUTMemphis's OUTLast program serving LGBTQ+ seniors 55+ and its HIV+ senior services.
• The Center (NYC's LGBTQ+ Community Center): Historic NYC LGBTQ+ community center offering youth, senior, family, and recovery programming plus arts and culture. Direct comparable as a community hub combining direct social services with programming in a high-cost urban environment.
• True Colors United: National organization focused on preventing and ending LGBTQ+ youth homelessness. Directly comparable to OUTMemphis's Metamorphosis Project and housing navigation services for unhoused LGBTQ+ young adults ages 18-24.

Regional players

• My Sistah's House: Tennessee-based LGBTQ+ organization led by and for trans women of color, partnering with OUTMemphis on Trans Week of Awareness and Transgender Day of Remembrance. Operates in the same Memphis/Mid-South geography with overlapping trans-focused services.

Broad incumbents

• Lambda Legal: National LGBTQ+ legal organization that litigated U.S. v. Skrmetti, the same case OUTMemphis's board member helped bring. Comparable advocacy and legal-defense mission relevant to OUTMemphis's Tennessee-statehouse opposition work.
• Human Rights Campaign (HRC): Largest national LGBTQ+ civil rights advocacy organization. Relevant comparable as a national advocacy counterpart and potential funder/ally; OUTMemphis complements HRC's federal/state advocacy with on-the-ground Mid-South direct services.
• The Trevor Project: National LGBTQ+ youth suicide prevention and crisis intervention organization. Comparable to OUTMemphis's PRYSM and CareNav youth programs, with a national digital reach that complements OUTMemphis's in-person youth services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/outmemphis
• Instagraminstagram.com/outmemphis
• Facebookfacebook.com/outmemphis
• LinkedInlinkedin.com/company/outmemphis

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OUTMemphis