What MIELS-Quebec does

MIELS-Quebec (legally MIELS-Québec; full name: Mouvement d'information et d'entraide dans la lutte contre le VIH-SIDA à Québec) is a private non-profit community organization headquartered at 625 avenue Chouinard in Quebec City, Canada. It serves the Capitale-Nationale region with a comprehensive portfolio of HIV/AIDS and sexually transmitted and blood-borne infection (ITSS) services. Its beneficiaries include people living with HIV (PVVIH), gay/bisexual/queer men and other men who have sex with men (HARSAH), people who use drugs, Indigenous peoples, sex workers, trans people, prisoners, youth, and people from countries where HIV is endemic. Core offerings span confidential HIV and ITSS screening (nominative, non-nominative, and anonymous), free distribution of INSTI HIV self-tests in partnership with REACH Nexus, a PrEP access corridor with La Cité Médicale, emergency PEP referrals across seven regional hospitals, harm-reduction supply distribution, free prevention materials (condoms, lubricants, dental dams), and psychosocial and community support services including the SAMS home-support program, Salon Hospitalité day center, peer support groups, food programs, housing accessibility, and a mutual aid fund. Youth education and professional training are delivered through school workshops and the co-published "L'Essentiel du VIH" guide.

The organization does not develop proprietary technology; its "technology stack" is operational and clinical — a third-party rapid antibody self-test, a multilingual website (miels.org), a phone hotline (Info-VIH), and digital channels including Facebook, Instagram, and the monthly SIDUS journal. It does not sell products; all services are provided free of charge. Revenue is generated through donations and grants from government bodies, community funders, and research partnerships (including CIUSSS de la Capitale-Nationale via SIDEP and L'Interzone, REACH Nexus, and PVSQ), and the organization is funded primarily through these recurring grant and donation streams. With 11–50 staff, MIELS-Quebec operates as a regional coordination hub that links clinical, public-health, and community resources rather than as a technology or commercial enterprise.

Name

MIELS-Quebec

Legal name

MIELS-Québec

Website

https://miels.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

MIELS-Quebec is a Quebec City-based non-profit community organization that delivers free HIV and ITSS prevention, testing, PrEP/PEP access, harm reduction, and psychosocial support services to people living with HIV and priority populations across the Capitale-Nationale region.

Ownership category

akta.pro rank

Headquarters

HQ city

Quebec

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Donations and Grants: As a non-profit community organization fighting HIV/AIDS, MIELS-Quebec operates primarily through donations and government/community grants. The organization receives funding from various funders and partners as referenced on their 'Bailleurs de fonds et partenaires' page.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

MIELS-Québec is a community-based non-profit organization that delivers free, comprehensive HIV/AIDS prevention, testing, education, and psychosocial support services to people living with HIV and priority populations in the Quebec City region. Its core offerings include confidential and anonymous HIV/ITSS screening, the Info-VIH helpline, a PrEP access corridor, free HIV self-testing kits, harm reduction material distribution, the SAMS home support program, peer support groups, food programs, and housing assistance — all provided at no charge and supported by donations and government/community grants.

Product overview

MIELS-Québec is a community organization offering a comprehensive suite of HIV/AIDS and sexual health services primarily focused on the Quebec City region. The organization does not operate a technology product platform; rather, it delivers direct community services including confidential HIV/STBBI testing (nominative, non-nominative, and anonymous), PrEP and PEP access corridors, the Ligne Info-VIH telephone helpline, psychosocial support, and the SAMS (Soutien et Accompagnement Marc-Simon) home support program. Prevention services encompass educational workshops, prevention materials distribution (condoms, lubricants, dental dams), combined prevention strategies (Mobilise!), and the I=I (Undetectable = Untransmittable) awareness program. Community support includes the Salon Hospitalité day center, peer support groups (women's group, Adventurers group), food programs, housing accessibility assistance, and a mutual aid fund. Youth services include school-based sexual health education aligned with Quebec Ministry standards. The organization also provides professional training and publishes educational guides including L'Essentiel du VIH and the monthly SIDUS journal. The organization distributes HIV self-testing kits in partnership with REACH Nexus and partners with SIDEP, Cité Médicale, and various community organizations for service delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Ligne Info-VIH (HIV Info Line) Confidential telephone helpline at 418-649-1720 ext. 271 (and toll-free 1-855-649-1720) providing listening, information, and referral services on HIV and sexual health to anyone regardless of HIV status.
• HIV and ITSS Testing Services Confidential and anonymous HIV and sexually transmitted and blood-borne infection (ITSS/STBBI) testing offered with and without appointments, in nominative, non-nominative, and anonymous options, delivered on-site at the community center, at external community venues, and at community events.
• HIV Self-Testing Kit Distribution Free distribution of INSTI HIV self-tests (rapid antibody finger-prick test, 99.6% sensitivity, 99.3% specificity) as an official distributor under the REACH Nexus (J'agis) research project.
• PrEP Access Corridor Facilitated access to HIV pre-exposure prophylaxis (PrEP) including 30-60 minute counseling sessions exploring PrEP details and eligibility, with direct referrals to La Cité Médicale for medical follow-up and PrEP prescription.
• I=I (Undetectable = Untransmittable) Program Educational program promoting the scientific consensus that people living with HIV who achieve and maintain an undetectable viral load cannot sexually transmit the virus.
• Combined Prevention Strategies (Mobilise!) Comprehensive prevention framework featuring 25 evidence-based biomedical, behavioral, and structural HIV prevention strategies deployed across MIELS-Québec's programs.
• Soutien et Accompagnement Marc-Simon (SAMS) Personalized home support and accompaniment program for members living with HIV, offering psychosocial support, medical and social accompaniment, and individualized health planning.
• Psychosocial Support Services Individual psychosocial support for members including accompaniment at new diagnosis, emotional support, and guidance through life processes, delivered by a multidisciplinary team.
• Community Life (Vie Communautaire) Community integration services centered on the Salon Hospitalité day center (open Monday-Friday, 9h-16h), peer support groups (women's group, Adventurers group), social activities, and member gatherings.
• Food Programs Food access initiatives helping members obtain healthy, low-cost food options, addressing food insecurity as a social determinant of health for people living with HIV.
• Housing Accessibility Programs Access to subsidized housing through the Porte-clés Program and the Clés en main housing access center, in partnership with specialized housing organizations.
• MIELS-Québec Mutual Aid Fund Emergency financial assistance for members covering costs related to immune deficiency associated with HIV/AIDS that are not covered by other programs.
• Prevention Materials Distribution Free distribution of external and internal condoms, lubricants, dental dams, and informational brochures on HIV and STBBI prevention to members and the broader public.
• HARSAH Services (Gay/Bisexual/Queer/Trans Men and Men Who Have Sex with Men) Specialized prevention and support services for gay, bisexual, queer, and trans men and other men who have sex with men (HARSAH), including discussion groups, combined prevention workshops, and targeted outreach.
• Substance Use Harm Reduction Services Harm reduction services for people who use drugs including safe consumption materials distribution, naloxone training, and educational workshops on safer injection and party drug use, delivered directly and in partnership with Point de Repères and L'Interzone supervised consumption site.
• Youth Education Workshops Sexual health education workshops for schools aligned with Quebec Ministry of Education requirements, covering HIV-101, ITSS-101, and harm reduction, delivered in secondary schools, CEGEPs, vocational training, and community organizations.
• Professional Training Services Free specialized training for healthcare, education, and social service professionals working with people living with HIV and key populations, covering HIV knowledge, stigma-free care, and referral practices.
• Testimony Program Peer testimony program in which people living with HIV share their experiences to deconstruct myths and reduce stigma, often paired with demystification workshops for audiences such as schools and professionals.
• SIDUS Monthly Journal Monthly community journal providing news, information, and resources related to HIV/AIDS and sexual health, published by MIELS-Québec and available for download via the organization's website.

Quantifiable outcome

• PrEP access corridor reduces barriers to HIV prevention through 30-60 minute counseling sessions and direct referrals to medical clinics
• +2 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• SIDEP (Service Intégré de Dépistage et de Prévention)coreStrategic or Co-development PartnerPartnership with SIDEP from CLSC Haute-Ville (CIUSSS de la Capitale-Nationale) to provide integrated screening services. SIDEP nurses conduct screening clinics at MIELS-Quebec and external venues, testing for chlamydia, gonorrhea, hepatitis B and C, syphilis, and HIV. This partnership enables MIELS-Quebec to offer clinical services alongside their community support.
• La Cité MédicalecoreStrategic or Co-development PartnerClinical partner for the PrEP access corridor. La Cité Médicale receives referrals from MIELS-Quebec's counseling sessions for medical follow-up and PrEP prescription. This partnership facilitates rapid access to HIV prevention medication for priority populations.
• Point de RepèrescoreChannel Partner/ Reseller/ DistributorPoint de Repères serves as the main distribution point for safe consumption materials (needles, sterile cups, pipes, etc.) for the general population in Quebec City. While MIELS-Quebec distributes materials internally to members, Point de Repères handles broader community distribution at their location (225 rue Dorchester) and through mobile units.
• L'Interzone (CIUSSS de la Capitale-Nationale and SABSA Cooperative)coreStrategic or Co-development PartnerSupervised consumption site affiliated with CIUSSS de la Capitale-Nationale and the SABSA cooperative. L'Interzone (60 rue Saint-Vallier Est) provides a safe, supervised space for drug consumption with nursing and peer support present. They distribute sterile consumption materials and fentanyl test strips, providing referrals to harm reduction and health services.
• Portail VIH/sida du Québec (PVSQ)majorStrategic or Co-development PartnerJoint publication of 'L'essentiel du VIH' guide - a comprehensive, updated resource on HIV containing essential information for both the public and professionals. Originally published by PVSQ in 2012, MIELS-Quebec collaborated on the revised 2022 inclusive version covering biomedical and psychosocial aspects of HIV.
• REACH NexusmajorStrategic or Co-development PartnerMIELS-Quebec serves as an official distributor of free HIV self-testing kits as part of the REACH Nexus research project (J'agis). This partnership enables wide distribution of INSTI self-tests to reach populations who may not access traditional testing services.
• ACSES (Alliance Communautaire de Soutien en Éducation à la Sexualité)minorStrategic or Co-development PartnerCollaboration with other community organizations specializing in sexual health education. ACSES brings together organizations to support schools and professionals in delivering comprehensive sexuality education, with MIELS-Quebec contributing expertise on HIV and priority populations.
• CATIEminorOthersCATIE (Canadian AIDS Treatment Information Exchange) serves as the primary information source for MIELS-Quebec's educational content. MIELS-Quebec references CATIE resources extensively and directs people to CATIE for comprehensive HIV and hepatitis C information. CATIE is Canada's source for HIV and hepatitis C information.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Stella: Quebec-based organization by and for sex workers providing peer support, health services, and harm reduction. Direct peer in serving overlapping priority populations, including sex workers, with HIV/ITSS prevention, harm reduction, and community advocacy services.
• CATIE: Canada's national HIV and hepatitis C information source, used by MIELS-Quebec as its primary educational content partner. Direct peer in operating in the HIV/AIDS information dissemination and education space, serving similar priority populations and professionals across Canada.
• AIDS Vancouver: Vancouver-based HIV/AIDS service organization providing prevention, testing, and support to priority populations and PLHIV. Direct peer operating a comparable community-based HIV/AIDS service model in another Canadian region.
• RÉZO: Montreal-based organization dedicated to the health and well-being of gay men, providing HIV/ITSS screening, prevention, and support services. Direct peer serving HARSAH and GBTQ+ populations with a comparable community-based HIV prevention and screening model.
• COCQ-SIDA: Coalition des organismes communautaires québécois de lutte contre le sida, the provincial coalition of Quebec HIV/AIDS community organizations of which MIELS-Quebec is a member. Direct peer as it represents the umbrella network for HIV/AIDS service organizations across Quebec with overlapping mission and population focus.
• CACTUS Montréal: Montreal-based harm reduction organization serving people who use drugs, sex workers, and trans populations. Direct peer in providing harm reduction services, needle distribution, HIV/ITSS screening, and community support to overlapping priority populations.
• L'Interzone: Quebec City supervised consumption site affiliated with CIUSSS de la Capitale-Nationale and SABSA Cooperative, where users can consume substances under nursing and peer supervision. Direct peer in providing harm reduction services, sterile consumption materials, and referrals to overlapping populations in the same region.
• AIDS Committee of Toronto (ACT): Toronto-based HIV/AIDS service organization offering prevention, education, and support services. Direct peer in operating a community-based HIV/AIDS service model for priority populations and people living with HIV, with broader urban scale but analogous program structure.
• Portail VIH/sida du Québec (PVSQ): Quebec provincial HIV/AIDS portal that co-publishes the 'L'Essentiel du VIH' guide with MIELS-Quebec. Direct peer providing complementary HIV/AIDS information and resources to Quebec residents and professionals in the same provincial ecosystem.
• Point de Repères: Quebec City harm reduction organization and MIELS-Quebec's main distribution partner for safe consumption materials. Direct peer providing community-based harm reduction and HIV prevention services in the same geographic region with overlapping service population.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/mielsQC
• Instagraminstagram.com/mielsquebec

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MIELS-Quebec