The Empathy Business

What The Empathy Business does

The Empathy Business is a private, London-based management consulting firm founded in 2010 that focuses on empathy in business communications and audits. According to the firmographic source, it operates with a headcount in the 11-50 range and positions itself around applying empathy as a measurable dimension of organizational communications rather than as a generalist strategy or HR consultancy. The company's primary deliverable appears to be empathy audits — structured assessments of how organizations communicate — alongside consulting engagements aimed at improving communication outcomes through empathy-centered practices.

The firm's underlying product or technology stack is not disclosed in the available sources; the company's own website data returned only a loading/verification page with no substantive content, and structured data fields for technology, pricing, customer segments, partnerships, and certifications are empty. No proprietary software platform, APIs, integrations, or AI capabilities are documented, which is consistent with a services-led consulting model rather than a SaaS or product-led model. The revenue model is similarly undisclosed: there is no public pricing, no disclosed subscription or license fee, and no commentary on contract structure.

Given the 11-50 headcount and 15 years of operation, the firm is best characterized as a boutique specialist consultancy. Its go-to-market and customer base are not visible in the available evidence — no named logos, segment mix, channels, or geographic footprint beyond the London headquarters are provided. The single verified source explicitly notes that no substantive company information was accessible beyond the loader page, meaning the description above should be treated as the maximum the input supports rather than a comprehensive profile.

Name

The Empathy Business

Website

https://theempathybusiness.com

Company type

Private

Founded year

2010

Headcount range

11–50 employees

Short description

The Empathy Business is a London-based boutique management consultancy, founded in 2010 with 11-50 employees, that advises organizations on applying empathy to communications and conducts structured empathy audits of business communication practices.

Ownership category

akta.pro rank

Product category

Management Consulting

NAICS

Management Consulting Services (54161), Marketing Consulting Services (541613)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Customer, Marketing & Sales Consulting (BPAHACAG)

akta.pro secondary industry

Thought Leadership & Executive Visibility (BPAFADAG)

Keywords

• Management consulting
• Empathy training
• Communications consulting
• Business empathy audits
• Corporate communications

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations

Core offering

The Empathy Business is a management consulting company that focuses on empathy in communications and audits. The firm works with organizations to embed empathy into their communications practices and conducts empathy-focused audits for clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Empathy Communications Consulting

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Broad incumbents

• Brunswick Group: Strategic advisory and communications firm advising on stakeholder trust and corporate messaging — comparable buyer in the corporate communications brief though much larger and broader in scope.
• McKinsey & Company: Global management consultancy whose organisational practice incorporates culture, employee experience and communications advisory — competing reference point for large enterprise empathy-related mandates.
• Bain & Company: General management consultancy with organisational and customer strategy practices covering employee experience and culture — analogous position versus a boutique empathy-themed consultancy.
• Edelman: Global communications and advisory firm whose practice areas (employee experience, trust barometer) overlap with empathy audits — represents scale competition but lacks the boutique's singular thematic focus.

Direct peers

• Mind Gym: Performance consultancy blending behavioural science with workplace interventions, including empathy and culture-change programs — directly competes for the same enterprise well-being/comms training budgets.
• The Potential Project: Mindfulness and empathy-based leadership consultancy targeting large enterprises, operating with a similar boutique, theme-led model that competes for the same human-centred communications engagements.

Emerging players

• Kaisen: Smaller emerging consultancy operating in culture and communications advisory; an early-stage peer with overlapping theme-led positioning, useful as scale/investment comparator for future growth.

Market position

Strengths4 records

Weaknesses3 records

Competitive moat2 records

Key risks4 records

Key highlights4 records

Customer concentration

• Xx.com/theempathybiz

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Empathy Business