ACM Community Management

Name

ACM Community Management

Legal name

RealManage

Website

https://acmweb.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

HOA Management Services

NAICS

Facilities Support Services (561210)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Homeowners Association (HOA) Management (BPAJAHAB)

akta.pro secondary industries

Condominium Association Management (BPAJAHAA), Master-Planned Community & POA Management (BPAJAHAD), Association Compliance, Governance & Board Support Services (BPAJAHAN), Association Maintenance, Vendor & Capital Project Management (BPAJAHAM), New Development / Declarant Transition Management (BPAJAHAK)

Keywords

• HOA management services
• Community association management
• Homeowner association management
• Property management services
• Condominium association management

Headquarters

HQ city

Downers Grove

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. HOA Community Management Services: Recurring professional services revenue from managing homeowner associations including administrative services, financial management, compliance, vendor coordination, and maintenance services. Revenue is generated through contractual relationships with HOA communities on a recurring basis.
2. Specialized Support Services: Additional value-added services including construction services, insurance services, and tax & audit services that generate supplementary revenue streams for the company.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

ACM Community Management provides professional HOA and community association management services to condominium, townhome, and homeowner associations. The offering combines local, personalized support teams with a purpose-built technology platform that delivers financial management, compliance, vendor coordination, collections, construction services, insurance services, tax & audit services, and 24/7 financial transparency for community boards.

Product overview

RealManage is a unified community management platform combining purpose-built technology with comprehensive service offerings. The core platform provides integrated portals (board, resident, attorney, vendor), financial management with guaranteed monthly reporting, automated workflows, and 24/7 transparency. This technology suite is complemented by 14 distinct service modules including Administrative & Meeting Management, Architectural Review & Approvals, Collections, Communication & Resident Experience, Community Banking Services, Compliance & Deed Restriction Management, Construction Services, Financial Management, Governance & Board Support, Insurance Services, Onsite Staffing & Lifestyle Services, Tax & Audit Services, Technology Solutions, and Vendor & Maintenance Coordination. The platform serves diverse community types including Single-Family HOA, Townhomes, Master-Planned Communities, Condominiums, High-Rises, Mixed-use, Developers, and Self-Managed Communities. The company operates 60+ office locations managing 3,500+ communities and 950K+ homes across 12 U.S. states.

Differentiator

Problem solved

Functional benefit

Products and services

• HOA Community Management Services Full-service HOA and community association management delivering administrative, financial, compliance, vendor coordination, and maintenance services under contractual relationships with HOA communities on a recurring basis.
• Financial Management Services Comprehensive financial reporting, budgeting, and management services with guaranteed on-time monthly financials, 24/7 financial transparency, and real-time account information for HOA boards.
• Compliance & Deed Restriction Management Services ensuring community compliance with regulations and deed restrictions, including violation tracking and enforcement.
• Collections Services HOA dues collection services and delinquent account management for community associations.
• Construction Services Construction project management and oversight services for community improvements, including revenue-generating fiber provider revenue-sharing agreements (e.g., $2M projected revenue at FishHawk Ranch).
• Insurance Services

Quantifiable outcome

• 34% lower water costs and $200K+ in savings achieved for Stonebridge Ranch master-planned community
• +2 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature4 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• AppFolio: AppFolio provides cloud property management software including HOA/community association functionality for management companies — comparable as a broader technology incumbent whose HOA features compete with RealManage's purpose-built platform.

Direct peers

• FirstService Residential: FirstService Residential is the largest U.S. HOA and condominium management company, serving communities of all sizes across multiple states with a similar full-service model combining local teams, financial management, and technology — directly comparable in scope, customer base, and service breadth.
• Keystone Management: Keystone Management provides full-service community management to HOAs, condominiums, and master-planned communities with a local-team-plus-centralized-support model — directly comparable in target customers and service delivery to RealManage.
• Sentry Management: Sentry Management provides full-service homeowner association and condominium management across multiple U.S. states, emphasizing financial management, board support, and community communications — directly competitive in core HOA management services.
• Leland Management: Leland Management is a Southeastern U.S. HOA and condominium management company offering full-service community management with local teams and technology — directly comparable in service model and community-type focus.
• Evergreen Real Estate Group: Evergreen Real Estate Group is a community association management firm serving HOAs, condominiums, and townhomes in the Midwest and other U.S. regions — directly comparable as a full-service HOA management operator with overlapping geographies.
• Associa: Associa is one of the largest community association management firms in North America, providing full-service HOA, condominium, and master-planned community management with technology and value-added services — a near-direct competitor with overlapping service modules and geographies.

Emerging players

• Vantaca: Vantaca is an HOA-specific SaaS platform providing accounting, operations, and resident/board portals to community management companies and self-managed HOAs — comparable as the technology layer RealManage's proprietary platform competes against and could be sold into.
• CiraConnect: CiraConnect / CiraNet is an HOA management software platform used by management companies for portals, payments, and workflow — comparable as a peer technology platform that serves the same customer base with similar functional capabilities.
• Buildium (RealPage): Buildium, owned by RealPage, is a SaaS platform serving residential property managers and self-managed HOAs — comparable as a technology disruptor targeting smaller communities and self-managed boards that RealManage also serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ACM Community Management