Manchester Underwriting Management

What Manchester Underwriting Management does

Manchester Underwriting Management (MUM) is a UK specialty Managing General Agent (MGA) founded in 2010, focused on liability insurance lines distributed exclusively through professional insurance brokers. Its product portfolio covers Professional Indemnity (PI), Directors & Officers (D&O) Liability, Management Liability, Crime, Cyber, Casualty, and Pension Trustees Liability, targeting UK-based professional service firms, pension trustees, and corporate insureds. The firm operates from multiple UK offices — London (Lombard Street and Lime Street/London Market), Leeds, Bristol, and Perth (Scotland) — and is part of the Pen Underwriting group following its October 2021 acquisition by Pen Underwriting Limited, under whose FCA authorisation (reference 314493) it operates.

MUM underwrites on behalf of capacity providers that include Great Lakes Insurance SE, Zurich Insurance PLC, International General Insurance Company (IGI), and Lloyd's for its London Market division. As an MGA, it acts as an intermediary that prices, binds, and sometimes services specialty liability risks on behalf of these carriers, earning commission and fee income. Distribution is B2B2B: the firm does not sell directly to insureds but relies on its broker panel and external endorsements, including its status as a BIBA recommended product and its CGPA Europe partnership (in place since 2016), supplemented by legal-support arrangements such as the Mills & Reeve partnership.

The business remains small by headcount (11–50 employees) and has not publicly disclosed revenue. Its growth strategy is evidenced by the 2022 launch of a Lloyd's-supported London Market division, the introduction of Cyber and Pension Trustees Liability products, and its integration into the broader Pen Underwriting platform. The technology stack is not publicly described in detail, and no AI/ML capabilities are disclosed; underwriting decisions appear to be expert-judgment based, supported by conventional specialty insurance technology.

Name

Manchester Underwriting Management

Legal name

Manchester Underwriting Management

Website

https://manchesterunderwriting.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Manchester Underwriting Management is a UK specialty Managing General Agent founded in 2010, distributing Professional Indemnity, D&O, Management Liability, Crime, Cyber, Casualty, and Pension Trustees Liability through insurance brokers on behalf of A-rated carriers including Great Lakes, Zurich, IGI, and Lloyd's.

Ownership category

akta.pro rank

Product category

Specialty Insurance Underwriting

NAICS

Insurance Agencies and Brokerages (52421), Other Insurance Related Activities (52429)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Insurance Program Administration & MGA/MGU Services (FSAEADAK)

Keywords

• Specialty insurance underwriting
• Managing general agent
• Professional indemnity insurance
• Liability insurance underwriting
• Lloyd's market capacity

Headquarters

HQ city

Chesham

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Insurance Underwriting Premiums: As a Managing General Agent (MGA), Manchester Underwriting Management underwrites insurance policies on behalf of insurance carriers (Great Lakes Insurance SE, Zurich Insurance PLC, Great Lakes Insurance UK Limited, International General Insurance Company) and earns commissions on premiums written.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Manchester Underwriting Management is a specialist underwriting agency operating as a Managing General Agent (MGA), underwriting specialty liability and casualty insurance products on behalf of insurance carriers, primarily for the Lloyd's London Market Division. Founded in 2010 and operating as a trading name of Pen Underwriting Limited since October 2021, MUM focuses on professional and management liability lines distributed exclusively through appointed insurance brokers.

Product overview

Manchester Underwriting Management is a specialty underwriting agency offering a comprehensive portfolio of insurance products primarily for UK and London Market risks. The core product lines include Professional Indemnity (with 10 profession-specific sub-products: Accountants, Architects, Consulting Engineers, Design & Construct, IT, Media, Miscellaneous, Property Professionals, Healthcare, and Insurance Brokers), combined PI with Liability coverage, Casualty and Casualty Excess of Loss products, Directors & Officers Liability, Management Liability, Cyber, Pension Trustees Liability, and Excess Layers. The company writes both primary and excess layer business, backed by A-rated security including Lloyd's capacity. Key differentiators include industry-specific wordings, flexible underwriting approach, limits up to £5 million, and Annual Automatic Renewals with monthly instalment payment options for small businesses. Manchester Underwriting Management operates as a division of Pen Underwriting Limited (acquired October 2021) with offices in London (Lombard Street and Lime Street), Leeds, Bristol, and Perth.

Differentiator

Problem solved

Functional benefit

Products and services

• Professional Indemnity Insurance Professional indemnity coverage underwritten for businesses and professionals requiring protection against claims of negligent acts, errors, or omissions in the provision of professional services. Distributed exclusively through appointed insurance brokers.
• Directors and Officers Liability Insurance Directors and Officers liability cover underwritten to protect company directors and officers against claims arising from decisions made in the course of their duties. Distributed exclusively through appointed insurance brokers.
• Management Liability Insurance Management liability cover underwritten to protect corporate executives and management teams against a range of employment-related and management-driven claims. Distributed exclusively through appointed insurance brokers.
• Casualty Insurance Casualty insurance underwritten for commercial insureds requiring general liability-type coverage. Distributed exclusively through appointed insurance brokers.
• Cyber Insurance Cyber liability cover underwritten to protect businesses against losses arising from cyber incidents, data breaches, and related exposures. Distributed exclusively through appointed insurance brokers.

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and major.

• CGPA Europe / Great Lakes Insurance UK LimitedcoreStrategic or Co-development Partner · 1 January 2016MUM has partnered with CGPA Europe since 2016. CGPA has specialized in insurance intermediaries' PI for over 85 years. With Brexit, business is now written by Great Lakes Insurance UK Limited (rated Very Strong AA- by S&P), with CGPA remaining involved as reinsurer.
• Great Lakes Insurance SEcoreOthersMUM underwrites on behalf of Great Lakes Insurance SE, which is on the ICAEW and ICAS lists of approved insurers for chartered accountants' PI coverage.
• Zurich Insurance PLCcoreOthersMUM underwrites on behalf of Zurich Insurance PLC, which is on the ICAEW and ICAS lists of approved insurers. Zurich provides capacity for chartered accountants' PI coverage.
• International General Insurance Company (UK) LimitedcoreOthersIGI provides capacity for property professionals/valuers. Rated A- by A M Best. On the RICS Approved Insurer list.
• Mills & ReevemajorImplementation/ SI/ Consulting PartnerMills & Reeve provides free legal support team for insurance brokers. Offers early claims advice service when an insurer has reserved its rights or declined cover. Major UK law firm ranked first in UK for client satisfaction in Legal Week annual survey.
• Sedgwick International UK LtdmajorImplementation/ SI/ Consulting PartnerMUM has partnered with Sedgwick International UK Ltd for casualty claims handling. Sedgwick has a dedicated team supported by experienced chartered loss adjusters with nationwide coverage.
• Lloyd'scoreOthersLondon Market division backed by Lloyd's capacity, operating from Lime Street in London - the heart of the global insurance marketplace.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• QBE Insurance: Global specialty insurer with a substantial UK Professional Indemnity and D&O book distributed through brokers. Overlaps with MUM on professional lines and SME segments but operates as a balance-sheet carrier across a much wider portfolio.
• Tokio Marine Kiln: Lloyd's managing agency writing professional indemnity, D&O, management liability and crime lines for brokers. Comparable London Market product mix and distribution channel to MUM's London Market division, though at materially greater scale.
• Hiscox: Lloyd's-listed specialty insurer and MGA with a major UK Professional Indemnity and D&O franchise. Serves the same professional and SME broker channel as MUM but operates at significantly greater scale and balance sheet.
• Chubb: Global specialty P&C insurer with established UK Professional Indemnity and Management Liability offerings distributed through brokers. Competes with MUM in the same mid-market professional segments but with significantly broader geographic and product reach.
• Beazley: Lloyd's-listed specialty insurer with a market-leading professional indemnity franchise including accountants', architects' and consultants' PI. Overlaps directly with MUM's target professions but operates as a balance-sheet carrier rather than a pure MGA.
• Liberty Specialty Markets: Lloyd's-based specialty carrier within Liberty Mutual writing professional indemnity, D&O and management liability for UK and international brokers. Comparable London Market product set and broker distribution to MUM's London Market division at larger balance-sheet scale.

Direct peers

• Dual Corporate Risks: UK-headquartered MGA specialising in financial lines including D&O, PI, crime and pension trustees liability, distributing exclusively through brokers. Closely comparable niche, distribution model and product set to Manchester Underwriting Management.
• NPA Insurance: UK specialist insurance intermediary focused on Professional Indemnity for specific professions, distributing through brokers. A closely comparable niche PI specialist to MUM's vertical wordings strategy, particularly in the accountants and consultants segments.
• CFC Underwriting: London-based specialty MGA writing professional lines, cyber, D&O and management liability through Lloyd's and other carrier capacity. Operates an analogous MGA model to MUM with similar broker-only distribution and a focus on professional and financial lines.
• Ascot Group: Specialty insurance group combining underwriting and MGA capabilities at Lloyd's, with a focus on professional and financial lines distributed through brokers. Operates a hybrid carrier/MGA model with product set comparable to MUM's.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/MUM_News

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Manchester Underwriting Management