What SYSTEM SCIENCE CORPORATION does

System Science Corporation (株式会社システムサイエンス) is a Kumamoto, Japan-based IT services company founded in May 1993 that provides custom software development, IT consulting, and IT personnel dispatch to clients primarily in the Kumamoto region with additional presence in Tokyo. The company serves four main verticals: insurance agencies (customer management and policy administration systems), local municipal governments (tax, payroll, and financial administration systems), restaurant and food-service operators (POS and customer management), and general wholesale/retail businesses (sales, warehouse, and distribution management).

The company has developed a proprietary product portfolio including CIMS, a restaurant-focused customer information management system; Sales Assist (セールスアシスト), an insurance sales CRM with visual relationship mapping; Hayawaza (ハヤワザ), a restaurant order-ring POS system; Personal Connect (人脈君), a relationship-marketing network visualization tool; Simple CTI, a computer telephony integration system; and a SCORM-compatible e-Learning Engine. The underlying technology is Java-based custom development. Engineers are stationed at client sites for ongoing development, maintenance, and operations, and the company maintains a registered dispatch service provider (派遣事業者) license.

Revenue is generated through four streams: one-time software licensing, professional services (consulting), IT personnel dispatch, and hardware sales. Key development partners and clients include SCSK Nearshore Systems Corporation, KIS Corporation, and Fujitsu Kyushu Systems, providing subcontracted development flow. The company is privately held with no external institutional investment, led by President and Representative Director Iso Koji (磯野 幸治) and Chairman Araki Koichi (荒木 孝一), both appointed in May 2012. Reported FY2023 revenue is 1.5 billion JPY against 27 employees, with registered capital of 20 million JPY as of October 2021.

Name

SYSTEM SCIENCE CORPORATION

Legal name

株式会社システムサイエンス

Website

https://ssci.co.jp

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

System Science Corporation is a Kumamoto-based Japanese IT services firm (founded 1993, 27 employees) that develops custom software and dispatches engineers to clients in insurance, municipal government, restaurant, and general business sectors across Kyushu and Tokyo.

Ownership category

akta.pro rank

Headquarters

HQ city

Kumamoto

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Development and Sales: Custom software development for various industries including insurance agencies, municipalities, retail, restaurants, and general businesses. Includes customer management systems, CTI systems, POS systems, CMS systems, and enterprise applications.
2. IT Consulting Services: IT consulting services helping clients with business process improvement through technology solutions, web strategy development, and system architecture planning.
3. Personnel Dispatch (人材派遣事業): IT personnel dispatch services placing engineers at client sites for system development and maintenance work. Registered as派遣事業者 (dispatch service provider) under labor standards.
4. Information Processing Equipment Sales: Sale of computer hardware and information processing equipment to clients implementing their software solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

System Science Corporation develops and sells custom software solutions, packaged business applications, and IT consulting services. Its offerings include customer management systems, POS systems, CTI systems, CMS, e-commerce platforms, and administrative systems targeted at insurance agencies, municipal governments, restaurants, and general businesses in Japan. The company also provides IT personnel dispatch services, placing engineers at client sites for development and maintenance work.

Product overview

System Science Corporation (株式会社システムサイエンス) is a Kumamoto-based IT company offering a portfolio of customer management and business system products. The product lineup centers on customer relationship management (CIMS for restaurants, セールアスアシスト for insurance), POS systems (ハヤワザ), and networking tools (人脈君). The company also provides IT consulting, web solutions, and develops various enterprise systems including insurance agency management, CTI, sales management, CMS, document management, e-learning, and financial/HR systems. The company operates primarily in the Japanese domestic market serving local government and private sector clients.

Differentiator

Problem solved

Functional benefit

Products and services

• CIMS Customer Management System (顧客管理システムCIMS) Restaurant-focused customer information management system designed to help restaurant operators strengthen customer relationships, drive repeat business, and increase sales through structured customer data management.
• Sales Assist (セールスアシスト) Customer management system tailored for insurance sales representatives featuring visual relationship mapping to identify key contacts and enable multi-faceted sales approaches with insurance policy management.
• Hayawaza POS System (ハヤワザ POS) Restaurant order ring POS system combining simple operation with multi-functionality to eliminate order mistakes and manage daily sales operations and data efficiently.
• Personal Connect (人脈君) Personal connection management tool specialized in relationship marketing, visualizing human networks to intuitively identify genuine key decision-makers beyond superficial connections.
• Simple CTI System (シンプルCTI) Computer Telephony Integration system that displays customer information upon incoming calls, showing service history and past interactions to enable smooth customer-facing communications.
• IT Consulting Services IT consulting services helping clients with business process improvement through technology solutions, web strategy development, and system architecture planning for enterprise and municipal clients.
• IT Personnel Dispatch (人材派遣事業) IT personnel dispatch services placing engineers at client sites for system development and maintenance work; registered as a dispatch service provider (派遣事業者) under labor standards.
• Information Processing Equipment Sales Sale of computer hardware and information processing equipment to clients implementing the company's software solutions.
• Custom Enterprise Software Development Bespoke software development services including CMS, e-commerce platforms, document management, sales management, warehouse management, estimation systems, and distribution management for enterprise and government clients.
• e-Learning Engine (SCORM-compatible) E-learning platform built on an open-source engine compliant with international e-learning standards (SCORM), enabling delivery and tracking of online training content.

Quantifiable outcome

• Customer satisfaction improvements through efficient systems
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Five partnerships are on record, tiered major, core and minor.

• SCSK Nearshore Systems Corporation (SCSKニアショアシステムズ株式会社)majorStrategic or Co-development PartnerMajor client and development partner. SCSK is a major Japanese IT services company and System Science Corporation receives development work through this relationship.
• KIS Corporation (株式会社KIS)majorStrategic or Co-development PartnerMajor client and development partner listed among the company's key customers for system development work.
• Fujitsu Kyushu Systems Limited (株式会社富士通九州システムズ)majorStrategic or Co-development PartnerPartner and client providing system development opportunities. Fujitsu group subsidiary focused on regional IT services in Kyushu.
• Kumamoto IT Companies (熊本省内IT企業2社)coreGTM or Marketing PartnerTwo other Kumamoto-based IT companies collaborate with System Science Corporation on the internship program, providing interview opportunities to outstanding participants.
• Hapishare Women's BIZ (ハピシェアWomen'sBIZ)minorOthersSystem Science Corporation supports this initiative for female entrepreneurs, helping organize front seminars and supporting diverse workstyles in the Kumamoto region.

Scale indicators4 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• JBCC Holdings: Mid-sized Japanese IT services firm providing custom development, system integration, and IT consulting. Similar business model combining proprietary offerings with bespoke enterprise software projects across multiple verticals.
• SCSK Corporation: Major Japanese IT services firm and direct business partner of System Science. SCSK Nearshore Systems is listed as a major client, and SCSK operates a similar full-stack model of custom software development, system integration, and IT consulting for enterprise and government clients.
• SRA Holdings: Mid-sized Japanese IT services holding company with comparable custom software development and IT consulting offerings. Operates with a similar mix of proprietary products and bespoke system development for enterprise and government clients.
• Computer Engineering & Consulting (CEC): Small-to-mid Japanese IT services firm with a similar mix of custom development, consulting, and packaged offerings across enterprise and government verticals. Closely comparable in size and operating model.
• ITFOR: Mid-sized Japanese IT services company focused on custom software development and consulting for enterprise and government clients. Similar revenue scale and customer profile to System Science.
• AGS Corporation: Japanese IT services firm specializing in custom software development for government, financial, and enterprise clients. Comparable in size and vertical orientation, particularly in serving municipal government systems.

Broad incumbents

• BIPROGY: Major Japanese IT services firm (formerly UNISYS Japan) delivering custom development, system integration, and consulting across enterprise and government. Overlaps with System Science's municipal and enterprise system delivery business at much larger scale.
• NS Solutions: Established Japanese IT services subsidiary of Nippon Steel providing custom development, system integration, and consulting across enterprise verticals. Operates in the same custom software and IT services category but at significantly larger scale.
• TIS Inc. Large Japanese IT services company offering custom software development, system integration, and consulting. Competes in the same vertical-oriented custom development market as System Science but with much broader capabilities and scale.

Regional players

• Fujitsu Kyushu Systems: Regional IT services subsidiary of Fujitsu and direct partner of System Science. Operates with a similar custom development and system maintenance model focused on Kyushu-based enterprise and government clients, making it the closest geographic peer.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/ssc_tanabe

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SYSTEM SCIENCE CORPORATION