ManpowerGroup Malaysia

What ManpowerGroup Malaysia does

ManpowerGroup Malaysia is a Kuala Lumpur-based workforce solutions provider and wholly-owned subsidiary of ManpowerGroup Inc. (NYSE: MAN, USA), established in Malaysia in 1998. The company delivers end-to-end staffing and recruitment services including contract/contingent staffing, permanent recruitment, recruitment process outsourcing (RPO), employer of record (EOR), project outsourcing (SOW), and train-and-deploy programs. It operates specialized Japanese Desk (ジャパンデスク) and Korean Desk (한국어 상담 데스크) units for multilingual hiring and maintains dedicated vertical teams across BFSI, BPO, ICT, manufacturing, retail, and logistics & supply chain.

The business monetizes primarily through managed services (contingent staffing, EOR, SOW) and professional services (permanent placement, RPO, HRDC-claimable training) on quote-based pricing with monthly billing. It does not operate proprietary software platforms; instead, it leverages ManpowerGroup's global HR technology infrastructure for payroll, compliance, and candidate management. Distribution is sales-led via dedicated Talent Agents, industry recruiters, a website talent-request funnel, and the parent group's 75+ country network.

Manpower Malaysia serves roughly 200 corporate clients annually and reports the candidate database exceeds 250,000. Specific placement volumes disclosed include up to 8,000 per year through the Japanese Desk, 5,000+ through the Korean Desk, 1,100+ manufacturing placements, 1,000+ ICT roles, 800+ retail hires, 800+ logistics roles, 500+ BPO roles, and 100+ BFSI roles. The entity ranks as the 4th largest market globally within the ManpowerGroup network. Statutory compliance (EPF, SOCSO, EIS, HRDC) and foreign professional hiring (ESD, MDEC, work permits) are central to its value proposition, alongside ongoing thought leadership publishing (Talent Snapshot & Salary Guide, Global Talent Barometer, Employment Outlook Survey).

Name

ManpowerGroup Malaysia

Legal name

ManpowerGroup Malaysia

Website

https://manpower.com.my

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Staffing and Workforce Solutions

NAICS

Temporary Help Services (561320), Employment Placement Agencies (561311), Employment Services (5613), Professional Employer Organizations (561330)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Contingent Workforce / Contractor RPO (Contractor Recruiting) (BPACABAK)

akta.pro secondary industries

Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops) (BPACAKAG), Payroll Outsourcing & Pay Administration (Multi-country/Managed Payroll) (BPACAKAD)

Keywords

• Staffing services
• Workforce solutions
• Permanent recruitment
• Recruitment process outsourcing
• Talent acquisition

Headquarters

HQ city

Kuala Lumpur

HQ country

Malaysia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Contract/Contingent Staffing: ManpowerGroup Malaysia provides contingent/temporary staffing services where it hires workers and deploys them to client organizations. Clients pay for the staffing service, and Manpower handles payroll, statutory compliance (EPF, SOCSO, EIS, HRDC), and administration. Assignments range from days to several months.
2. Permanent Recruitment: Permanent placement services where Manpower sources and places candidates in permanent roles at client organizations. Fees are typically charged upon successful placement of a candidate.
3. Recruitment Process Outsourcing (RPO): End-to-end recruitment process outsourcing where Manpower manages the entire hiring process for clients, from job brief to onboarding, on a retained or per-fill basis.
4. Employer of Record (EOR): Manpower acts as the legal employer for workers, managing payroll, statutory compliance, and HR administration for clients who need to onboard workers without establishing a legal entity.
5. Project Outsourcing (SOW): Statement of Work (SOW) outsourcing where Manpower takes full responsibility for staffing, management, and execution of defined projects. Clients pay project-based fees, monthly management fees, and performance-based incentives tied to SLA compliance.
6. Train & Deploy: Customized training programs combined with immediate deployment of skilled employees. Revenue generated through training fees, monthly admin fees on deployed employees, and fixed bill rates. Many programs qualify for HRDC levy reimbursement.
7. HRDC Training Solutions: HRDC-claimable training programs across technical, digital, and soft skills. Revenue model based on HRDC levy offset (no out-of-pocket cost for eligible employers) or client-paid model for non-registered employers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

ManpowerGroup Malaysia provides workforce solutions including contingent/contract staffing, permanent recruitment, recruitment process outsourcing (RPO), employer of record (EOR), project outsourcing (SOW), and HRDC-claimable training programs. It serves employers across BFSI, BPO, ICT, manufacturing, retail, and logistics verticals, with specialized multilingual talent sourcing through dedicated Japanese and Korean desks.

Product overview

ManpowerGroup Malaysia operates as a workforce solutions provider offering staffing and recruitment services under the ManpowerGroup umbrella. The company provides a comprehensive portfolio of staffing solutions including Contingent Staffing (temporary/contract staffing), Permanent Recruitment, Recruitment and Payrolling, Employer of Record (EOR), and Recruitment Process Outsourcing (RPO). Featured solutions include Project Outsourcing (SOW), Train & Deploy, HRDC Training Solutions, Green Workforce Solutions, and seasonal hiring services. The company serves industry verticals including BFSI, BPO, Manufacturing, ICT, Retail, and Logistics & Supply Chain. Specialized services include Language Hiring with dedicated Japanese Desk and Korean Desk offerings. The company also publishes industry research including Talent Snapshot & Salary Guide reports, Global Talent Barometer, and Employment Outlook Survey. With over 75 years of global experience and 75 countries of operation, Manpower Malaysia leverages ManpowerGroup's brand portfolio including Manpower, Experis, and Talent Solutions brands.

Differentiator

Problem solved

Functional benefit

Brands

• Manpower: Core staffing and recruitment brand offering contingent staffing, temporary hiring, and permanent placement services.
• Experis
• Talent Solutions
• Japanese Desk / ジャパンデスク
• Korean Desk / 한국어 상담 데스크

Products and services

• Contingent / Contract Staffing Flexible temporary staffing solutions allowing businesses to scale workforce up or down based on demand, with Manpower handling payroll, statutory compliance (EPF, SOCSO, EIS, HRDC), and administrative work. Covers short-term projects, seasonal peaks, and maternity/sick leave cover.
• Permanent Recruitment Connects employers across diverse industries with permanent talent using innovative selection tools and dedicated specialized consultants. Fees are typically charged upon successful placement of a candidate.
• Recruitment and Payrolling End-to-end sourcing and payroll management services ensuring workforce needs are met while adhering to compliance requirements. Manpower handles payroll, statutory compliance, and workforce administration for clients.
• Employer of Record (EOR) Manpower acts as the legal employer for workers, managing payroll, statutory compliance, and HR administration for clients who need to onboard workers without establishing a legal entity. Facilitates smooth transitions during mergers, vendor optimization, or workforce realignment.
• Executive Search Specialized recruitment service for identifying and recruiting senior-level executives and leadership positions for Malaysian employers.
• General Headhunting Talent search and recruitment services targeting specialized or hard-to-fill positions across industries, supporting mid-management and senior non-executive roles.
• Recruitment Process Outsourcing (RPO) Comprehensive outsourcing of the entire recruitment process from job posting to onboarding, managed by Manpower on a retained or per-fill basis. End-to-end hiring process management for clients.
• Project Outsourcing (SOW) Managed workforce solutions where Manpower takes full responsibility for staffing, management, and execution of defined projects. Clients pay project-based fees, monthly management fees, and performance-based incentives tied to SLA compliance.
• Build Operate Transfer Workforce solution that helps clients build, operate, and eventually transfer operations to their own management, supporting operational ramp-up and capability transfer.
• Compliance Solutions Services ensuring adherence to Malaysian labor laws and regulations including EPF, SOCSO, EIS, and HRDC requirements, including management of foreign professional hiring documentation (ESD, MDEC, work permits).
• Green Workforce Solutions Staffing and training solutions supporting green industries, sustainability initiatives, and ESG compliance for clients pursuing environmental goals.
• HRDC Training Solutions HRDC-claimable training programs covering technical skills, digital transformation, leadership, and compliance. Revenue model based on HRDC levy offset (no out-of-pocket cost for eligible employers) or client-paid model for non-registered employers.
• Retail Seasonal Hiring Scalable staffing solutions for retail peak seasons, mega sales events, and festive hiring campaigns. Supports 100+ retail brands across Malaysia with 800+ retail hires annually.
• Train & Deploy Workforce solution combining customized training programs with immediate deployment of job-ready employees. Many programs qualify for HRDC levy reimbursement. Revenue generated through training fees, monthly admin fees on deployed employees, and fixed bill rates.
• Language Hiring - Other Languages Recruitment services for language roles including Mandarin, Thai, Bahasa Indonesia, Vietnamese, Arabic, and European languages, supporting BPO, shared services, and client-facing multilingual positions.
• Japanese Desk / ジャパンデスク Dedicated service for Japanese companies providing Japanese-speaking recruitment consultants for hiring needs in Malaysia. Supports up to 8,000 placements per year for Japanese-speaking roles including customer service agents, account managers, translators, and executive assistants.
• Korean Desk / 한국어 상담 데스크 Korean language recruitment service supporting Korean companies and Korean-speaking candidates in Malaysia. Supports over 5,000 placements per year on average across customer support, IT support, sales/marketing, finance/accounting, and HR/recruitment roles.
• Banking and Financial Services (BFSI) Industry Solutions Workforce solutions for banking, financial services, and insurance sectors. Supports 60+ BFSI companies with 100+ BFSI roles filled per year, covering digital banking, fintech, risk management, AML/KYC, compliance, customer service, and ESG finance roles.
• BPO Industry Solutions Talent solutions for business process outsourcing companies including multilingual support, shared services, KPO, finance/HR/payroll outsourcing, and customer experience roles. Supports 100+ BPO clients annually with 500+ BPO roles filled every year across KL, Penang, and Johor Bahru.
• Manufacturing Industry Solutions Workforce solutions for manufacturing sector covering electronics, automotive, FMCG, aerospace, and medical devices industries. Supports 250+ manufacturers with 1,100+ placements annually in production, QA/QC, maintenance, and line supervision roles.
• ICT Industry Solutions Technology sector recruitment covering cloud architects, cybersecurity specialists, DevOps engineers, AI developers, data scientists, IT support, and software development roles. Supports 250+ ICT clients including multinationals, startups, and digital labs with 1,000+ ICT roles filled annually.
• Retail Industry Solutions Workforce solutions for retail sector including omnichannel, e-commerce, frontline sales, and merchandising roles. Supports 100+ retail brands with 800+ retail hires annually across flagship stores, malls, and pop-ups.
• Logistics and Supply Chain Industry Solutions Talent solutions for logistics and warehousing covering warehouse operators, forklift drivers, parcel sorters, pickers, packers, delivery riders, cold chain specialists, and logistics coordinators. Supports 30+ logistics clients with 800+ logistics roles filled annually.
• 2026 Talent Snapshot and Salary Guide Malaysia Annual industry report providing salary benchmarks, workforce trends, and talent insights across key sectors in Malaysia. Published as part of ManpowerGroup's thought leadership portfolio for 2026.
• Global Talent Barometer Malaysia 2026 Research report providing insights on employee expectations, workforce trends, and talent sentiment in Malaysia for 2026, serving as a thought leadership asset for employer and job seeker engagement.
• Global Talent Shortage 2026 Analysis of talent shortage trends and workforce challenges across industries and regions for 2026.
• Employment Outlook Survey Quarterly survey providing hiring outlook data and employment trend predictions for Malaysian employers.

Quantifiable outcome

• Up to 8,000 hires facilitated per year (Japanese Desk)
• +8 more outcomes

Named customers1 record

Segments8 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators20 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/manpowermy
• YouTubeyoutube.com/channel/UCI8KGcUMiSmGN_EIZZWIR8g
• Facebookfacebook.com/ManpowerGroupMalaysia
• LinkedInlinkedin.com/company/manpower-staffing-services
• Instagraminstagram.com/manpowergroup.my

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ManpowerGroup Malaysia