ISA Telematics
ISA Telematics is a German GmbH that builds and supports persons emergency signal systems and lone-worker protection solutions, combining its iTelematics HL central platform and iTProtection Android app with distributed rugged hardware for enterprise, public-sector, healthcare, and security clients.
- Company typePrivate
- Founded2000
- HeadquartersGrafing, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What ISA Telematics does
ISA Telematics GmbH is a German telematics service provider founded around 2000 in Grafing bei München, specializing in persons emergency signal systems (Personen-Notsignal-Anlagen / PNA) for lone worker protection, personnel tracking, and vehicle/asset monitoring. The firm serves enterprise industrial customers (Bosch Service Solutions, DB Cargo, BASF, Borealis, Entega), public safety and municipal authorities (Kantonspolizei Zürich, Landeshauptstadt München), healthcare facilities (Kantonsspital St. Gallen, Inn-Salzach-Klinikum, Ökumenisches Hainich Klinikum), and security service providers (Protection One GmbH / Securitas Group), with deployments in Germany, Switzerland and selectively worldwide. Its offerings are explicitly compliant with DGUV Regel 112-139, the German statutory accident insurance standard governing lone-worker protection equipment.
The core technology stack consists of two proprietary software products: iTelematics HL, a Windows-based central security platform in continuous operation since the early 2000s with 35,000+ connections, supporting GPS/GSM device management, multi-tenant alarm handling, PTV AG map visualization, SOAP integration with dispatch systems, and 24/7 monitoring workflows; and iTProtection, an Android mobile app that provides SOS, tilt, motion, dead-man and disconnection alarms with combined GPS outdoor and Bluetooth iBeacon indoor positioning. ISA Telematics complements these with hardware distribution of ruggedized and ATEX-certified devices from Sonim, Cyrus, Ecom Instruments, Telic and Twig (most recently the May 2025 TWIG Neo Ex), and is the authorized TWIG System Partner and Distributor for the German-speaking market.
The business model is hybrid and project-based: ISA Telematics sells and configures complete PNA systems combining hardware sales (one-off), multi-year software subscriptions (iTProtection app and iTelematics HL central licenses), and professional services for custom configuration, integration, and training. Go-to-market is sales-led enterprise field sales targeting large organizations and public institutions, supported by content marketing (blog, LinkedIn), trade-show presence at occupational-safety events, and channel partnerships with TWIG Com Ltd and Protection One GmbH. The company operates from two Bavarian offices (Grafing bei München for engineering/development, Pullach im Isartal for sales/marketing) with 11–50 employees and remains privately held by its two managing directors, Dipl.-Ing. Martin Söhlemann (Development) and Dipl.-Ing. Christoph Kempf (Sales).
ISA Telematics firmographics
Firmographics- Name
- ISA Telematics
- Legal name
- ISA Telematics GmbH
- Website
- https://isatelematics.de
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ISA Telematics is a German GmbH that builds and supports persons emergency signal systems and lone-worker protection solutions, combining its iTelematics HL central platform and iTProtection Android app with distributed rugged hardware for enterprise, public-sector, healthcare, and security clients.
- Ownership category
- akta.pro rank
ISA Telematics industry classification
Industry- Product category
- Lone Worker Protection / Telematics Security Software
- NAICS
- Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Life Safety & Mass Notification / Public Address Systems (Testing/Service) (BPABAHAH)
- akta.pro secondary industries
- Fire Alarm Systems (Design/Install/Service/Monitoring) (BPABAHAA), Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF), Emergency Service Calls & Fault Response (HSAHABAI)
Keywords
Where ISA Telematics is headquartered
LocationHeadquarters
- HQ city
- Grafing
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
ISA Telematics business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Personen-Notsignal-Anlagen (PNA): Sale and configuration of complete emergency signal systems including software platforms (iTProtection app and iTelematics HL central) combined with hardware devices for person tracking and safety applications.
- Hardware Sales: Distribution of emergency call devices from brand leaders including Sonim, Cyrus, Ecom Instruments, Telic, and Twig. Includes ruggedized smartphones, tablets, and explosion-protected (Ex) devices configured to customer requirements.
- Software Solutions and Configuration: Custom configuration of iTProtection app and iTelematics HL platform to individual customer security requirements. BG/DGUV-compliant solutions.
- TWIG Device Distribution: ISA Telematics is an authorized TWIG partner and distributor, supplying TWIG Neo Ex and other emergency signal devices optimized for lone worker protection in ATEX environments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Multi-year contract | Standardized entry packages |
| Hybrid | Multi-year contract | Custom modular solutions |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
ISA Telematics product offering
Product offeringCore offering
ISA Telematics designs, sells, and configures personnel emergency signal systems (Personen-Notsignal-Anlagen / PNA) that combine the iTProtection Android safety app, the iTelematics HL Windows-based security center platform, and third-party rugged hardware devices (TWIG, Sonim, Cyrus, Ecom Instruments, Telic). The systems provide GPS outdoor and iBeacon indoor positioning, automated alarms (SOS, tilt, movement, dead-man timer), and 24/7 centralized monitoring for lone workers and personnel safety. Solutions are sold as standardized entry packages or modular custom configurations to enterprises, public institutions, and security service providers in Germany and internationally.
Product overview
ISA Telematics (ISA Telematics GmbH) is a German telematics and lone worker protection company headquartered in Grafing bei München. Its portfolio is a modular, integrated system consisting of two core software products — the iTelematics HL platform (Windows-based security central for monitoring persons, vehicles, and goods via GPS/GSM and displaying positions on maps) and the iTProtection Android mobile app (personnel safety and lone worker protection app with automated alarms, GPS/iBeacon positioning, and hands-free communication) — complemented by a range of ruggedised hardware devices (including TWIG, Sonim, Cyrus, Ecom Instruments, and Telic) that connect to the iTelematics HL central. The system is designed for 24/7 operations and is used by public authorities, industrial companies, clinics, security services, and logistics operators. The platform supports DGUV Regulation 112-139 compliance for lone worker protection in Germany.
Differentiator
Problem solved
Functional benefit
Brands
- iTProtection: A security app for lone worker protection and personnel safety, installed on Android smartphones. Features include SOS calls with position transmission, alarm messages, tilt and motion alarms, dead-man alarms, hands-free functions, cyclic positioning, and iBeacon support.
- iTelematics HL
- Hardware
Products and services
- iTelematics HL Windows-based security and telematics software platform acting as the central command hub for monitoring persons, vehicles, and mobile assets in real time. Receives GPS/GSM data from connected devices, visualizes positions on maps (including PTV AG maps), manages multi-user alarms, logs events, and supports integration with external systems via SOAP interfaces. Supports GPRS, EDGE, UMTS, HSDPA, LTE communications and is deployed as a standalone system or integrated into existing software environments. Used by enterprise customers such as Bosch Service Solutions and Landeshauptstadt München.
- iTProtection Android-based mobile security application for lone-worker protection and personal safety, installed on smartphones or tablets. Provides SOS emergency calling with GPS position transmission, automated alarms (tilt, movement, dead-man timer, disconnection, time alarm), cyclic indoor/outdoor positioning via GPS and iBeacons, hands-free communication, and integration with the iTelematics HL central station. Supports over 1,000 activations per year and is BG/DGUV compliant.
- TWIG Neo Ex Portable ATEX- and IECEx-certified personal emergency signalling device (Personen-Notsignal-Gerät) designed for lone-worker protection in hazardous and potentially explosive (ATEX) environments. Compact, robust, with hands-free communication, indoor and outdoor localization, and compatibility with the iTelematics HL central. Also available in a non-Ex variant for the security sector. Distributed by ISA Telematics as an authorized TWIG partner.
- Hardware (Person-Notsignal-Geräte) Range of rugged person-emergency-signalling devices resold and distributed from third-party manufacturers including Sonim, Cyrus, Ecom Instruments, Telic, and Twig. Includes both Non-Ex and Ex-protected (explosive-environment-rated) devices, plus smartphones and tablets configured to customer specifications (long battery life, rain-operable touchscreens, dual-SIM, NFC, high-resolution camera, up to 100 dB speaker).
Quantifiable outcome
- iTelematics HL with over 35,000 connections successfully in operation
- +1 more outcomes
Companies that use ISA Telematics
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles3 records
ISA Telematics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature3 records
ISA Telematics partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Protection One GmbHcoreProtection One GmbH (part of Securitas-Gruppe Deutschland) is a pioneer and market leader in 24-hour remote monitoring with real-time intervention. ISA Telematics supplies TWIG emergency signal devices for Protection One's security solutions. The collaboration enables time-precise alerting and position transmission for real-time reaction in alarm situations.
- TWIG Com LtdcoreISA Telematics is a Systempartner und Distributor (System Partner and Distributor) of TWIG Com Ltd from Finland. The partnership involves distribution of TWIG emergency signal devices including TWIG Neo Ex, which are optimized for lone worker protection in ATEX environments.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
ISA Telematics competitors and assessment
Company assessmentBroad incumbents
- Bosch Service Solutions: Major German enterprise security services arm of Bosch, offering alarm receiving centres and lone-worker solutions. Both a customer and a competitor; competes via broader portfolio and may embed its own platform over ISA's iTelematics HL over time.
- Securitas (Protection One parent): Global guarding and security services group whose Protection One GmbH unit partners with ISA. Represents a broad incumbent that could internalize lone-worker monitoring versus continuing to rely on ISA's stack.
Direct peers
- Skyguard (Send for Help Group): UK provider of lone-worker alarms, personal safety devices, and 24/7 monitoring. Directly comparable offering to ISA's integrated PNA-plus-monitoring solution in the European market.
- Twig Com Ltd: Finland-based manufacturer of lone-worker personal emergency signalling devices (TWIG Neo, TWIG Neo Ex). ISA is an authorized TWIG distributor and integration partner, and TWIG competes/overlaps directly in the same PNA device-plus-platform category.
- SoloProtect (formerly LONEALERT): UK-headquartered lone-worker protection provider offering a dedicated device plus 24/7 monitoring platform. Direct competitor in the European lone-worker protection market with comparable device-plus-software-plus-monitoring stack.
- StaySafe App: UK-based lone-worker safety app with lone-worker monitoring, SOS, and location services. Competes with ISA's iTProtection in smartphone-based lone-worker protection, particularly for enterprise and government buyers across Europe.
- Blackline Safety: Canada-based lone-worker safety and gas-detection vendor with hardware (Loner devices) plus a connected monitoring platform. Overlaps with ISA in industrial lone-worker protection, ATEX-class devices, and managed emergency response.
Emerging players
- Orca Health / Logicmark: US PERS and medical alert hardware manufacturer with growing lone-worker products. Adjacent in personal emergency signalling; comparable product category but different primary buyer (consumer/medical vs. ISA's enterprise/industrial).
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
ISA Telematics social profiles
Digital presenceISA Telematics compliance and trust
Trust signalCompliance1 record
ISA Telematics financial estimates
Financial estimateRevenue estimate
Valuation estimate
ISA Telematics leadership team
Management profileNumber of profiles
Profiles5 records
ISA Telematics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ISA Telematics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ISA Telematics
What does ISA Telematics do?
ISA Telematics designs, sells, and configures personnel emergency signal systems (Personen-Notsignal-Anlagen / PNA) that combine the iTProtection Android safety app, the iTelematics HL Windows-based security center platform, and third-party rugged hardware devices (TWIG, Sonim, Cyrus, Ecom Instruments, Telic). The systems provide GPS outdoor and iBeacon indoor positioning, automated alarms (SOS, tilt, movement, dead-man timer), and 24/7 centralized monitoring for lone workers and personnel safety. Solutions are sold as standardized entry packages or modular custom configurations to enterprises, public institutions, and security service providers in Germany and internationally.
Is ISA Telematics a public or private company?
ISA Telematics is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ISA Telematics founded?
ISA Telematics was founded in 2000. It employs 11 to 50 people.
Where is ISA Telematics based?
ISA Telematics is headquartered in Grafing, Germany, in the Europe region.
How does ISA Telematics make money?
Four revenue lines are on record. Personen-Notsignal-Anlagen (PNA) is the primary driver. The others are hardware Sales, software Solutions and Configuration and TWIG Device Distribution.
Who are ISA Telematics's main competitors?
Broad incumbents on record are Bosch Service Solutions and Securitas (Protection One parent). Direct peers are Skyguard (Send for Help Group), Twig Com Ltd, SoloProtect (formerly LONEALERT), StaySafe App and Blackline Safety. Orca Health / Logicmark is listed as an emerging player.
Does ISA Telematics have an API?
No public API is recorded for ISA Telematics.
What industry is ISA Telematics in?
ISA Telematics's product category is Lone Worker Protection / Telematics Security Software. Its primary akta.pro industry code is BPABAHAH, Life Safety & Mass Notification / Public Address Systems (Testing/Service), with a secondary code of BPABAHAA, Fire Alarm Systems (Design/Install/Service/Monitoring). Its NAICS code is 56162 and its SIC code is 7373.